Platinum Inn and Suites

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Platinum Inn and Suites

Egyptian cotton sheets, desk, blackout drapes, soundproofing
Exterior
Egyptian cotton sheets, desk, blackout drapes, soundproofing
Front of property
Private kitchenette

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
12410 Northwest Fwy, Houston, TX, 77092
  • Karbach Brewing
    ‪5 min drive‬
  • Memorial City Mall
    ‪10 min drive‬
  • Baseball USA The Yard
    ‪12 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪26 min drive‬

Room options

Deluxe Room, 1 King Bed, Smoking

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Studio Suite, 1 King Bed, Non Smoking

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Studio Suite, 1 King Bed, Accessible, Non Smoking

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Platinum Inn and Suites

3.5-star hotel in Northside
A business center, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a computer station, express check-in, and multilingual staff assistance.
Platinum Inn and Suites offers 42 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets. 50-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. A business center is on site at this 3.5-star property. This business-friendly hotel also offers multilingual staff, laundry facilities, and express check-in. Onsite self parking is complimentary.

Platinum Inn and Suites is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • DVD player
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels
  • DVD player

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Platinum Inn Houston
Platinum Inn Suites
Platinum Inn Suites
Platinum Inn and Suites Hotel
Platinum Inn and Suites Houston
Platinum Inn and Suites Hotel Houston

Platinum Inn and Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 235 out of 466 reviews" "
Rating 8 - Good. 108 out of 466 reviews" "
Rating 6 - Okay. 40 out of 466 reviews" "
Rating 4 - Poor. 30 out of 466 reviews" "
Rating 2 - Terrible. 53 out of 466 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and very clean. Great location.
Stayed 1 night in Oct 2024

6/10 Okay

Krzysztof

Liked: Cleanliness, property conditions & facilities
It is a clean and quiet property. Don’t expect any thrills like breakfast. Basic stay but for the money we were satisfied.
Stayed 1 night in Oct 2024

10/10 Excellent

Luciano

Stayed 2 nights in Sep 2024

4/10 Poor

elizabeth

Stayed 1 night in Sep 2024

6/10 Okay

Adolfo

Traveled with family
Liked: Staff & service
Disliked: Amenities
My 9yr old turned on the TV to PORN... He turned it off and came to me in the restroom and said there is inappropriate stuff on TV. So i told him to wait in the restroom, closed the door and sure enough TV turns on DIRECTLY TO A WOMAN TAKING 2 D!CKS TO THE FACE.... DO BETTER!!!!
Stayed 1 night in Sep 2024

8/10 Good

Tsvetalina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

sean

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean and quiet!
Stayed 1 night in Sep 2024

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Andrew

Disliked: Staff & service
They don’t have comforters on the beds, only thin sheets. We asked for a comforter and the employee grabbed a clean, thick blanket. The manager then refused it and instead handed us a Sherpa style thin blanket
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristoffer

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kimberly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean bathroom
Stayed 1 night in Sep 2024

10/10 Excellent

Adavious

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Reginald

Stayed 1 night in Jun 2024

10/10 Excellent

Raul

Stayed 2 nights in Sep 2024

8/10 Good

Elyssa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thin sheets n extremely cold
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Tuan

Stayed 1 night in Sep 2024

10/10 Excellent

Isaiah

Stayed 1 night in Sep 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Christian

Stayed 1 night in Aug 2024

10/10 Excellent

Casandra

Liked: Staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Aug 2024

10/10 Excellent

Robert, Murfreesboro

Liked: Cleanliness, staff & service
Disliked: Amenities
A little gem in a city with horrible hotels.
Stayed 1 night in Aug 2024

2/10 Terrible

Mark

Business traveler
Disliked: Staff & service, property conditions & facilities
If I could give a negative score I would
Avoid this place like the plague. The room descriptions are inaccurate. They say deep soaking tub, and honestly that's the biggest reason I booked. Nope, regular tubs, and no plug so you can't take a bath if you want to. I paid extra for the room with a full-size fridge, and it took so talking when checking in to be sure I got it. Lots of other issues - TV reception was very poor- I could not watch the olympics. Fine, I tried to stream, but internet was poor. I prepaid for 2 nights. As soon as I checked in, I tried to cancel the 2nd night. Hotels.com tried for me, but you have to cancel by noon the day before. I talked to the hotel, and they only agreed to refund me if I DID NOT post a bad review - like I told them I was going to do. So here we are, after multiple calls looking for the refund. Hotels.com has agreed to refund me, since they have been following up with me to get that refund and have been told that since the manager is not available they can't issue a refund. They are going to look into this hotel as well now. Totally dishonest.
Stayed 2 nights in Jul 2024