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Quality Inn & Suites NRG Park - Medical Center

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn & Suites NRG Park - Medical Center

Hypo-allergenic bedding, in-room safe, individually decorated
Lobby
Interior entrance
Property amenity
Outdoor pool

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
2364 South Loop W, Houston, TX, 77054
  • NRG Arena
    ‪12 min walk‬
  • NRG Stadium
    ‪12 min walk‬
  • NRG Center
    ‪18 min walk‬
  • Houston, TX (HOU-William P. Hobby)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds and 1 Sofa Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 2 Queen Beds and 1 Sofa Bed, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Building A)

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking (Building A)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Wingate Houston near NRG Park/Medical Center

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
3.4 out of 5, (816)
The price is $169
per night
$198 total
includes taxes & fees
Mar 9 - Mar 10
Wingate Houston near NRG Park/Medical Center

About this property

Quality Inn & Suites NRG Park - Medical Center

Hotel in South Main
Along with an outdoor pool, this hotel has a fitness center and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Quality Inn & Suites NRG Park - Medical Center offers 106 accommodations with safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

In addition to a children's pool, Quality Inn & Suites NRG Park - Medical Center provides an outdoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 1496 square feet (139 square meters) include conference space. This family-friendly hotel also offers a library, a terrace, and a vending machine. Complimentary self parking is available on site.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free area shuttle
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,496 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Quality Inn & Suites Reliant Park
Quality Inn & Suites Reliant Park/ Houston
Quality Inn Reliant
Quality Suites Reliant Park
Quality Suites Reliant Park/ Houston
Quality Inn NRG Park Houston
Quality Inn NRG Park
Quality NRG Park Houston
Quality NRG Park
Quality Inn & Suites NRG Park - Medical Center Hotel
Quality Inn & Suites NRG Park - Medical Center Houston
Quality Inn & Suites NRG Park - Medical Center Hotel Houston

Quality Inn & Suites NRG Park - Medical Center Reviews

Reviews

6.6
Rating 10 - Excellent. 223 out of 1001 reviews
Rating 8 - Good. 245 out of 1001 reviews
Rating 6 - Okay. 212 out of 1001 reviews
Rating 4 - Poor. 156 out of 1001 reviews
Rating 2 - Terrible. 165 out of 1001 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bryce

Stayed 3 nights in Oct 2024

10/10 Excellent

Ken

Stayed 3 nights in Nov 2024

10/10 Excellent

Cathy

Stayed 4 nights in Aug 2024

10/10 Excellent

Arlene

Stayed 1 night in Nov 2024

8/10 Good

Morzean

Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Shannon

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The "suite" is just two old rooms they opened the conjoined room doors for & then split the furniture. It was definitely big and fit our family of 5, so that was okay. But you can tell it was old. One side only had one singular lamp. Half the outlets didn't work. The A/C units worked, but were filled with dirt (and maybe mold?) and falling apart. I booked it for the amenities, only to find out that almost all of them were unavailable. The website states the gym is being repaired. The pool is closed "indefinitely". (The front desk worker said it's on the website, but it's not.) The shuttle to "area attractions" only goes to Medical Center, and doesn't run on at all on weekends. The breakfast was alright. Would have been better if we didn't have to walk our young children past the guest sitting on the balcony and smoking marijuana at 8 in the morning right by the lobby door, but the hotel can't really help that I suppose. The staff was great, but the facilities... whew. As much as they are charging, you would think they would upgrade a little.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kali

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We paid a lot of money to stay here for our anniversary and were spoken to very poorly by a staff member. Around midnight we came to the front desk to ask about a parking pass, but were quickly dismissed and brushed off. We spoke to another staff member who escorted us back to the front desk and the woman’s expression changed because she was caught. She tried explaining to the other staff member that we didn’t clearly tell her what we wanted, which is untrue. We were told this particular staff member informed us this isn’t the first time this woman has done this to guests. Her initials are PW and authorization ID is 558.
Stayed 3 nights in Aug 2024

8/10 Good

Juan

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Patricia

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

MIGUEL ALEJANDRO

Traveled with family
Disliked: Staff & service, amenities
there were roaches in the room, the smell of weed in the hallways all the time, the staff in non friendly, there is a pool but it is close at all times even in a hot day.
Stayed 2 nights in Oct 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Marcus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This room was Excellent. The space inside was great and convenient. The cleaness of the whole property was reassuring.The Staff starting from our time of check in and the maintenance were awesome. We will definitely be staying again
Stayed 1 night in Oct 2024

4/10 Poor

Deborah

Traveled with family and small children, Traveled with pets
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We had to switch rooms because the first room AC, tv and phone did not work. When I went back to the office to let them know the girl acted like I was bothering her. Didn't even apologize for the inconvenience. The second room the remote for the tv did not work and the toilet stopped up. Please don't stay here if you have a choice.
Stayed 1 night in Oct 2024

10/10 Excellent

Alyson

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was great
Stayed 2 nights in Oct 2024

4/10 Poor

Jordan

Disliked: Cleanliness, property conditions & facilities, room comfort
Honest review; find another place.
The building is in poor shape. The ceiling is coming off in the drop off loop. The baseboard is falling off in the stairs. The hallway smelled awful 80% of the time, sometimes smelt fine. The room was not clean. There was a spider on the bed the first 10 mins we got here. There were ants in the bathroom and made their way into one bed the second night. The fridge had a musky odor to it. The tv was going out, one side of the screen, the color was all discolored and off. When the cleaning lady came in, all she did was replace towels. They did not remake the bed. Front staff was very friendly though. If it was a guys trip, it probably would have been ok. Not ok for a couples trip.
Stayed 3 nights in Oct 2024

10/10 Excellent

Thuong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Chung-Yi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2024

10/10 Excellent

cynthia

Stayed 4 nights in Aug 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service
Good enough to stay if you are going NRG arena
Stayed 1 night in Sep 2024

10/10 Excellent

Willie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Randy

Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Stayed 1 night in Sep 2024

8/10 Good

Chrissy

Stayed 2 nights in Aug 2024