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Quality Inn & Suites NRG Park - Medical Center

2.5 star property

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Photo gallery for Quality Inn & Suites NRG Park - Medical Center

Hypo-allergenic bedding, in-room safe, individually decorated
Lobby
Outdoor pool
Hypo-allergenic bedding, in-room safe, individually decorated
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
2364 South Loop W, Houston, TX, 77054
  • NRG Stadium
    ‪12 min walk‬
  • NRG Park
    ‪3 min drive‬
  • MD Anderson Cancer Center
    ‪6 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds and 1 Sofa Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 2 Queen Beds and 1 Sofa Bed, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Building A)

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking (Building A)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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Gazebo

Wingate Houston near NRG Park/Medical Center

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
3.3 out of 5, (867)
The price is $129
per night
$151 total
includes taxes & fees
May 2 - May 3
Wingate Houston near NRG Park/Medical Center

About this property

Quality Inn & Suites NRG Park - Medical Center

Hotel in South Main
Along with an outdoor pool, this hotel has a fitness center and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Quality Inn & Suites NRG Park - Medical Center offers 106 accommodations with safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

In addition to a children's pool, Quality Inn & Suites NRG Park - Medical Center provides an outdoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 1496 square feet (139 square meters) include conference space. This family-friendly hotel also offers a library, a terrace, and a vending machine. Complimentary self parking is available on site.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free area shuttle
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,496 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Quality Inn & Suites Reliant Park
Quality Inn & Suites Reliant Park/ Houston
Quality Inn Reliant
Quality Suites Reliant Park
Quality Suites Reliant Park/ Houston
Quality Inn NRG Park Houston
Quality Inn NRG Park
Quality NRG Park Houston
Quality NRG Park
Quality Inn & Suites NRG Park - Medical Center Hotel
Quality Inn & Suites NRG Park - Medical Center Houston
Quality Inn & Suites NRG Park - Medical Center Hotel Houston

Quality Inn & Suites NRG Park - Medical Center Reviews

Reviews

6.6
Rating 10 - Excellent. 227 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 209 out of 1000 reviews
Rating 4 - Poor. 155 out of 1000 reviews
Rating 2 - Terrible. 165 out of 1000 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Cesar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families, right next to the NRG stadium, even closer than parking lots.
Stayed 1 night in Jan 2025

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
Room had bed bugs
Stayed 2 nights in Jan 2025

10/10 Excellent

Pedro

Rundown
Stayed 2 nights in Nov 2024

6/10 Okay

Matthew

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Family Trip

Check in was pretty quick. The room is dated. There were a number of things that were not working or broken. The pool wasn't available either because they needed to get it checked out by the city. We paid a fair price, location was good, breakfast was great. We would stay there again. Just a little disappointed with some things now working.
Stayed 1 night in Dec 2024

10/10 Excellent

Arlene

Stayed 1 night in Dec 2024

10/10 Excellent

Enoch

Stayed 1 night in Dec 2024

10/10 Excellent

Briona

Traveled with partner
Liked: Staff & service
It was cool for 1 night they do charge 100 for deposit fee when you get there plus your stay
Stayed 1 night in Dec 2024

2/10 Terrible

Toan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The place is like a dumpster. Broken door, broken toilet, mold, bathroom ceiling leaking. This place should be demolished. Stay away
Stayed 2 nights in Dec 2024

6/10 Okay

Kelvin

Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Dinesh

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alvin Williams

The stay was good, the room was nice. The only issue I have is the fitness center was closed
Stayed 1 night in Dec 2024

6/10 Okay

Ajaykumar

Liked: Staff & service
I would say decent.
Stayed 1 night in Dec 2024

6/10 Okay

Martha

Traveled with family
Disliked: Staff & service, room comfort
The rooms were a good size but the beds were way to soft. We had asked for additional linen and was told that they did not have any extra linen.
Stayed 1 night in Dec 2024

8/10 Good

Estela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Thanks 😊
Stayed 3 nights in Dec 2024

4/10 Poor

Monique

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was so nice and sweet. Buti wish I had paid the extra 20 for another hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bryce

Stayed 3 nights in Oct 2024

10/10 Excellent

Ken

Stayed 3 nights in Nov 2024

10/10 Excellent

Cathy

Stayed 4 nights in Aug 2024

10/10 Excellent

Arlene

Stayed 1 night in Nov 2024

8/10 Good

Morzean

Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Shannon

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The "suite" is just two old rooms they opened the conjoined room doors for & then split the furniture. It was definitely big and fit our family of 5, so that was okay. But you can tell it was old. One side only had one singular lamp. Half the outlets didn't work. The A/C units worked, but were filled with dirt (and maybe mold?) and falling apart. I booked it for the amenities, only to find out that almost all of them were unavailable. The website states the gym is being repaired. The pool is closed "indefinitely". (The front desk worker said it's on the website, but it's not.) The shuttle to "area attractions" only goes to Medical Center, and doesn't run on at all on weekends. The breakfast was alright. Would have been better if we didn't have to walk our young children past the guest sitting on the balcony and smoking marijuana at 8 in the morning right by the lobby door, but the hotel can't really help that I suppose. The staff was great, but the facilities... whew. As much as they are charging, you would think they would upgrade a little.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kali

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We paid a lot of money to stay here for our anniversary and were spoken to very poorly by a staff member. Around midnight we came to the front desk to ask about a parking pass, but were quickly dismissed and brushed off. We spoke to another staff member who escorted us back to the front desk and the woman’s expression changed because she was caught. She tried explaining to the other staff member that we didn’t clearly tell her what we wanted, which is untrue. We were told this particular staff member informed us this isn’t the first time this woman has done this to guests. Her initials are PW and authorization ID is 558.
Stayed 3 nights in Aug 2024

8/10 Good

Juan

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024