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Quality Inn & Suites West Chase

2.5 star property

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Photo gallery for Quality Inn & Suites West Chase

Lobby
Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, cribs/infant beds, free WiFi
Suite, 1 King Bed with Sofa bed, Jetted Tub | Desk, iron/ironing board, cribs/infant beds, free WiFi
Desk, iron/ironing board, cribs/infant beds, free WiFi
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
2930 W Sam Houston Pkwy S, Houston, TX, 77042
  • Westheimer Rd
    ‪2 min walk‬
  • CityCentre
    ‪5 min drive‬
  • Memorial City Mall
    ‪7 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 305 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, cribs/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 359 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Jetted Tub

Suite, 1 King Bed with Sofa bed, Jetted Tub | Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Jetted Tub

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Quality Inn & Suites West Chase

Hotel in Westchase
This hotel features a fitness center, coffee/tea in a common area, and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Quality Inn & Suites West Chase offers 80 accommodations with coffee/tea makers and complimentary weekday newspapers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Quality Inn & Suites West Chase features a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Event facilities measuring 495 square feet (46 square meters) include conference space. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and express check-in. Onsite self parking is complimentary.

Quality Inn & Suites West Chase has designated areas for smoking.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 495 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Quality Inn 8
Quality Inn Westchase
Quality Inn Westchase/Beltway 8
Quality Westchase/Beltway 8
Quality Inn Westchase/Beltway 8 Houston
Quality Westchase/Beltway 8 Houston
Clarion Inn West Chase
Clarion West Chase
Clarion Inn Suites West Chase
Quality & Suites West Chase
Quality Inn & Suites West Chase Hotel
Quality Inn & Suites West Chase Houston
Quality Inn & Suites West Chase Hotel Houston

Quality Inn & Suites West Chase Reviews

Reviews

6.6
Rating 10 - Excellent. 263 out of 1001 reviews
Rating 8 - Good. 258 out of 1001 reviews
Rating 6 - Okay. 174 out of 1001 reviews
Rating 4 - Poor. 101 out of 1001 reviews
Rating 2 - Terrible. 205 out of 1001 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

LIEM

Stayed 3 nights in Nov 2024

2/10 Terrible

Lisa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I experienced roaches, mildew, spots and stains on blankets and linen, water stains on ceiling, refrigerator not clean
Stayed 2 nights in Nov 2024

2/10 Terrible

Marc Christian

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cops are in and out of the place, broken windows, and musky smell. Stay away from this place
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Quiet & Private
Stayed 4 nights in Nov 2024

2/10 Terrible

mary jo

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The staff was horrible. I booed this room over a month ago. The attendant said my name Spanish name MARIA did not coincide with my credit card MARY. The last name is the same. All my cards are under Mary. The signature on my drivers license is Mary. Then my husband asked to charge it on his credit card and the ignorant attendant said no because he had not booked a reservation. WE crossed the street and with no RESERVATION stayed at the RED ROOF INN.
Stayed 2 nights in Nov 2024

2/10 Terrible

Suong

Disliked: Cleanliness, property conditions & facilities
the inn had cockroaches, flies in the room, the plumbing sucks.
Stayed 1 night in Nov 2024

2/10 Terrible

DAVID, HIGHLANDS RANCH

Stayed 1 night in Oct 2024

2/10 Terrible

Swaneka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1st room, had ceiling was water damaged reminded me of my condo, but this was over the bed. Second to Fifth rooms had roaches in them. Sixth room had water damage but not over bed. I was tired, hungry and wanted to rest so I stayed. Second day I was having issues with internet I called the front desk no answer. I finally went downstairs the lady there was rude with horrible customer service. When I asked about the phone she was like it didn’t ring. I called right there the phone didn’t ring, the ringer was turned all the way down. I called the number about the customer internet service and I got service but it went back down. I just went to sleep. I expected better customer service and better accommodations. I was disappointed. I basically just slept due to the tv service was down most of the day as well. One good thing the bed was comfortable.
Stayed 2 nights in Nov 2024

4/10 Poor

Andy

Disliked: Cleanliness
Stayed 1 night in Oct 2024

4/10 Poor

Qalil

Disliked: Cleanliness, staff & service, property conditions & facilities
I always check places for bedbugs under the mattresses and furniture. No BBs but there were dead roaches under the bed and then a live one crawled up the wall. I told the desk and the person working was very curt with me about my complaint even though I approached respectfully. They moved me to a room on a diffrerent floor which was all around better but once again had a dead roach under the mattress. If I hadn't used OneKeyCash to pay for this I would've been much more upset. Behind the building is an empty lot where there were folks screaming and toss beer bottles.
Stayed 1 night in Oct 2024

10/10 Excellent

HE

Stayed 4 nights in Jul 2024

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Asheanna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Trinety

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jose, dallas

Stayed 1 night in Aug 2024

10/10 Excellent

Temitope

Stayed 2 nights in Aug 2024

10/10 Excellent

Sasha

Stayed 2 nights in Aug 2024

2/10 Terrible

Jeffrey

Stayed 1 night in Aug 2024

8/10 Good

Olivier

Stayed 11 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Wi-Fi was not strong in the room and there were some insects in the room. The hotel did change our rooms once we showed the pictures.
Stayed 3 nights in Sep 2024

4/10 Poor

Amber

Stayed 2 nights in Sep 2024

10/10 Excellent

Juan

Stayed 1 night in Aug 2024

8/10 Good

Pablo

Liked: Staff & service, property conditions & facilities
was oky
Stayed 2 nights in Aug 2024

6/10 Okay

Tracey

Liked: Staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Negad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024