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Quality Inn & Suites Houston Northwest - Cypress

2.5 star property

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Photo gallery for Quality Inn & Suites Houston Northwest - Cypress

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
The current price is $74
includes taxes & fees
May 31 - Jun 1

Explore the area

View in a map
13371 Fm 1960 Road W, Houston, TX, 77065
  • Place, Daikin Park
    ‪25 min drive‬
  • Place, George R. Brown Convention Center
    ‪25 min drive‬
  • Place, NRG Stadium
    ‪30 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

View all photos for 2 Queen Beds, Nonsmoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • Free WiFi

View all photos for 2 Queen Beds, Nonsmoking, Accessible

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

2 Queen Beds, Nonsmoking, Accessible

  • Sleeps 4
  • Free WiFi

View all photos for 1 King Bed, Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

1 King Bed, Smoking

  • Sleeps 2
  • Free WiFi

View all photos for 1 Queen Bed, Nonsmoking, Accessible

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

1 Queen Bed, Nonsmoking, Accessible

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking

Lobby

1 King Bed, Nonsmoking

  • Sleeps 2
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Room

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

King Room

  • Sleeps 2
  • Free WiFi

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About this property

Quality Inn & Suites Houston Northwest - Cypress

Houston hotel with restaurant
This hotel features a restaurant, dry cleaning, and laundry facilities. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite.
Quality Inn & Suites Houston Northwest - Cypress offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. LED televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary. This Houston hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Quality Inn & Suites Houston Northwest - Cypress has designated areas for smoking.

A complimentary self-serve breakfast is served each morning between 6:00 AM and 9:00 AM.
Quality Inn & Suites Houston Northwest - Cypress has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 10.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Best Western Windsor

Best Western Windsor Suites

Best Western Windsor Suites Hotel

Best Western Windsor Suites Hotel Houston

Best Western Windsor Suites Houston

Windsor Best Western

Quality Inn Suites

Quality Inn & Suites Hotel

Best Western Windsor Suites

Quality Inn & Suites Houston

Quality Inn & Suites Hotel Houston

Quality Inn & Suites Houston Northwest - Cypress Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 159 out of 349 reviews
Rating 8 - Good. 65 out of 349 reviews
Rating 6 - Okay. 37 out of 349 reviews
Rating 4 - Poor. 38 out of 349 reviews
Rating 2 - Terrible. 50 out of 349 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Rafael

Stayed 1 night in Feb 2026

8/10 Good

Kerry

Traveled with family
Liked: Property conditions & facilities
The staff were kind, friendly, and willing to help with anything we needed. The continental breakfast was lean at best and the rooms are clean but old and need updating.
Stayed 1 night in Feb 2026

2/10 Terrible

Joshua

Disliked: Cleanliness, amenities, property conditions & facilities
Roaches under the covers and crawling on the walls
Stayed 1 night in Feb 2026

10/10 Excellent

Rafael

Good
Stayed 1 night in Jan 2026

2/10 Terrible

Roland

Disliked: Cleanliness, amenities, property conditions & facilities
It was a nightmare. There were roaches, suspicious stains on everything (mattress, carpet), the tub was dirty, the mini refrigerator had a yellow liquid on the bottom interior of it. The place literally had me itching for the 15-20 minutes we were in it. We checked out after speaking with both Expedia and facility staff. We were told we could check out and get a refund in 24-48 hrs. I have yet to receive our refund.
Roaches!!!
Yellow liquid in refrigerator
Tub stains
Small black stains all over mattress
Stayed 2 nights in Jan 2026

2/10 Terrible

DIONDRA

Stayed 1 night in Dec 2025

8/10 Good

Wanda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The first room we got had a broken fridge and no microwave so we had to get a second room. It was fine after that
Stayed 4 nights in Dec 2025

10/10 Excellent

Zane

Stayed 2 nights in Dec 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Carl

Stayed 1 night in Nov 2025

2/10 Terrible

Geima

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities
Room was disgusting and i never received my deposit back.
Stayed 4 nights in Nov 2025

6/10 Okay

William

Liked: Staff & service
Yes
Stayed 1 night in Oct 2025

2/10 Terrible

Chris

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The first room was not cleaned and appeared as if the last person never checked out! I returned to the front desk to explain the condition of the room she then ask if I enter the room, I replied no as I could see from the window that it wasn’t cleaned and looked occupied. So.. she offered me another room. Upon entering the room I turn on the lights and there were roaches on the nightstand on the bed I was mortified and disgusted!!! I ask for a full refund which she declined!! I gave back the hotel key and I left!! I feel this hotel should taken off your site as a desired place to lodge.
Roaches on the bed
Roach on the telephone nightstand
Stayed 1 night in Nov 2025

10/10 Excellent

Osmel, Houston

Stayed 1 night in Nov 2025

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ugly and alot of unsafe and check in was bad
Stayed 2 nights in Nov 2025

2/10 Terrible

Kiara

Room dirty with bugs
Stayed 2 nights in Oct 2025

10/10 Excellent

ROMAN FCO PAREJA

Liked: Cleanliness, property conditions & facilities
Muy bueno
Stayed 1 night in Oct 2025

2/10 Terrible

tamsyn

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was smooth lady was nice. The room was terrible. Multiple stains on the carpet and couch. Hole in the bathroom door. Walking in it had a moldy smell. They did clean but the room was just old. I didn't want to walk with bare feet. I was suppose to stay 2 nights but I decided 1. They charged my card the full amount and they have to refund my money in 3 days... most hotels don't charge until you check out. I would not stay here again.
Stayed 2 nights in Oct 2025

6/10 Okay

Al

Disliked: Property conditions & facilities
some
Stayed 3 nights in Oct 2025

2/10 Terrible

Aquanius

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not recommend
Stayed 3 nights in Oct 2025

10/10 Excellent

Simeon, Conroe

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the room, clean, quite, easy access to food and stores
Stayed 1 night in Sep 2025

10/10 Excellent

Simeon, Conroe

Stayed 1 night in Oct 2025

10/10 Excellent

Tkiaye

Stayed 2 nights in Aug 2025

10/10 Excellent

Simeon, Conroe

Stayed 4 nights in Aug 2025

10/10 Excellent

Simeon, Conroe

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 3 nights in Sep 2025