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Quality Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Free daily self-serve breakfast
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Laundry

Explore the area

Map
13371 Fm 1960 Road W, Houston, TX, 77065
  • North Cypress Medical Center
    3 min drive
  • Texas Roadhouse
    3 min walk
  • Melbourne/North Lindale Station
    22 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    36 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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Free WiFi
4.1 out of 5, Very Good, (440)
The price is $63
per night
$74 total
includes taxes & fees
Jan 6 - Jan 7
Days Inn & Suites by Wyndham Houston NW Cypress

About this property

Quality Inn & Suites

Hotel in FM 1960
This hotel features a restaurant, dry cleaning, and laundry facilities. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite.
Quality Inn & Suites offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. LED televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary. This Houston hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Quality Inn & Suites has designated areas for smoking.

A complimentary self-serve breakfast is served each morning between 6:00 AM and 9:00 AM.
Quality Inn & Suites has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Best Western Windsor
Best Western Windsor Suites
Best Western Windsor Suites Hotel
Best Western Windsor Suites Hotel Houston
Best Western Windsor Suites Houston
Windsor Best Western
Quality Inn Suites
Quality Inn & Suites Hotel
Best Western Windsor Suites
Quality Inn & Suites Houston
Quality Inn & Suites Hotel Houston

Quality Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 111 out of 243 reviews" "
Rating 8 - Good. 54 out of 243 reviews" "
Rating 6 - Okay. 30 out of 243 reviews" "
Rating 4 - Poor. 24 out of 243 reviews" "
Rating 2 - Terrible. 24 out of 243 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Willis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Willis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff is very friendly and accommodating. I have been here for over a month and a half off and on. Its very close to my job and there are lots of things to eat in the same area. This is a different property from my normal, but for the price and the convenience I give it a 10 out of 10.
Stayed 3 nights in Sep 2024

10/10 Excellent

Willis

Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities
Sadly had to deal with roaches at the hotel and it was normalized as they should be there. Would not recommend. Breakfast is also basically bagels and cofffee.
Stayed 5 nights in Sep 2024

10/10 Excellent

Moona

Stayed 1 night in Aug 2024

10/10 Excellent

Alonzo

Stayed 1 night in Jul 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Trung Hieu

Everthing is quick and simple
Stayed 2 nights in Aug 2024

6/10 Okay

Jennifer Cassandra, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service
Breakfast was VERY limited.
Stayed 3 nights in Aug 2024

8/10 Good

LaTasha

Traveled with family
Liked: Cleanliness, staff & service
What I like was the price and the Staff. What I didn't like was the breakfast options and the train. Other than that will I stay again if need be yes because of the staff and price.
Stayed 6 nights in Aug 2024

2/10 Terrible

Gwendolyn

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I like the bedroom, but the bathroom in room 109 had a hole in the celling and a roach plus an insect fell in the tub. The small refrigerator in the room did not work, so I was unable to store my items I purchased. I contacted the morning receptionist early in the morning to let her know the conditions of the room, but they were not resolved. She stated I will be moved to another room after housekeeping come to clean the room by 10:00 am and examine the bathroom. I met the housekeeper between 10:00am-11:00am, whereas, I told her about the bathroom condition. She assured that I would be moved to another room upon my return from an appointment I had that morning. However, I returned to my room between 5:00pm-6:00pm. I went to the evening receptionist to get the new room key to the new room, whereas, all hell bust loose. The receptionist became very rude when I told her about unfair charges. I was very professional and calm. She wanted me to return the keys to the room. I told her that I was not going to return the keys until I call my bank to see if those unfair(fraud) charges went through my account, whereas, she not only threatened to call the police, she actually called the police. The police came,whereas, he spoke to her. I only heard some of the conversation, and I think she was not truthful, so I continued to talk to my banker in which she verified the fraud charges. I returned to her the keys and I took the receipt. I left the premise.
Stayed 7 nights in Aug 2024

8/10 Good

Nyla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deposits are required
The overall stay went well. Staff were polite and respectful , however I do feel as though it should be noted that $75 deposits are required at the time of arrival. This isn’t noted anywhere until you arrive and well policy is policy.
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how quiet it was and how safe it looked
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was not good at all in the afternoon, i was willing to stay longer and the response from the receptionist was that i couldnt because i had to pay ANOTHER deposit, when the only thing she needed to do was to renew my stay for more days
Stayed 2 nights in Jul 2024

2/10 Terrible

Martha

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Aug 2024

8/10 Good

June

Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Tyler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Paris

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Liked: Staff & service
Disliked: Room comfort
Honest and true
We had a few small plumbing issues, but nothing more than that. We did arrive just about 1 week after Beryl. But cleanliness needs help inside the rooms. Slamming doors by guests is an issue.
Stayed 2 nights in Jul 2024

4/10 Poor

jean

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The pool was green.. no vending machines..no blankets… not enough towels… could hear people walking around upstairs of our room
Stayed 1 night in Jul 2024

10/10 Excellent

Colton

Stayed 2 nights in Jul 2024

4/10 Poor

Antonio

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Nolan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Rick G

Stayed 3 nights in Jul 2024

6/10 Okay

Jesuan

Stayed 2 nights in Jul 2024