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Quality Inn & Suites Houston Northwest - Cypress

2.5 star property

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Photo gallery for Quality Inn & Suites Houston Northwest - Cypress

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Free daily self-serve breakfast
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Laundry
  • Free WiFi
$67
includes taxes & fees
Aug 25 - Aug 26

Explore the area

View in a map
13371 Fm 1960 Road W, Houston, TX, 77065
  • Traders Village
    ‪3 min drive‬
  • Berry Center
    ‪10 min drive‬
  • Willowbrook Mall
    ‪11 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites Houston Northwest - Cypress

Hotel in FM 1960
This hotel features a restaurant, dry cleaning, and laundry facilities. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite.
Quality Inn & Suites Houston Northwest - Cypress offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. LED televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary. This Houston hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Quality Inn & Suites Houston Northwest - Cypress has designated areas for smoking.

A complimentary self-serve breakfast is served each morning between 6:00 AM and 9:00 AM.
Quality Inn & Suites Houston Northwest - Cypress has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Best Western Windsor
Best Western Windsor Suites
Best Western Windsor Suites Hotel
Best Western Windsor Suites Hotel Houston
Best Western Windsor Suites Houston
Windsor Best Western
Quality Inn Suites
Quality Inn & Suites Hotel
Best Western Windsor Suites
Quality Inn & Suites Houston
Quality Inn & Suites Hotel Houston

Quality Inn & Suites Houston Northwest - Cypress Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 138 out of 306 reviews
Rating 8 - Good. 61 out of 306 reviews
Rating 6 - Okay. 35 out of 306 reviews
Rating 4 - Poor. 35 out of 306 reviews
Rating 2 - Terrible. 37 out of 306 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Stayed 2 nights in Jan 2025

2/10 Terrible

Jaida

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I was staying in had a leak and mold that I complained about on more then one occasion and no one came to fix it or transfer me into another room
Stayed 4 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Rolando

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
The property is good overall, but I dont know if it has several long term people that stay there.. a couple of times people were sitting outside their rooms in camping chairs or just sitting outside their rooms
Stayed 2 nights in May 2025

10/10 Excellent

Jermaine, Houston

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and easy access to area
Stayed 1 night in May 2025

4/10 Poor

Jonaiyah

Stayed 1 night in Mar 2025

6/10 Okay

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice experience
Stayed 1 night in May 2025

10/10 Excellent

Khadijah

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I will be back, clean, and nice
Stayed 4 nights in Apr 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Room had a very bad smell. There were sketchy people outside the rooms hanging out. Did not feel safe or comfortable at all. I cancelled my reservation and went next door.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Liked: Amenities
The staff is amazing and they keep rooms very clean.
Stayed 3 nights in Feb 2025

4/10 Poor

Johnny Christopher

Disliked: Cleanliness, property conditions & facilities
Rooms not very clean.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quaint and what we needed. The trains did come through while we were there but it wasn’t too much of a hassle to where I was not able to go back to sleep. The associate at check in and check out was very courteous and friendly. Did not see anything about the $75 card/$100 cash deposit during booking but I did Read reviews so saw that and glad I prepped ahead of time for that. Aside from the deposit and the train it was a very pleasant stay. If you are a cold natured person, they don’t have “blankets” it’s the flat sheet and a very very thin throw so bring some extra covers if you like to be bundled up. The pillows are little square sheets fluffed up. It was fluffy and okay for me but if you need the standard pillow just a heads up.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jade

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Herman, Houston

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good times
Stayed 1 night in Mar 2025

8/10 Good

Dwella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was pretty good overall, the staff was nice and housekeeping came to clean daily and it's was a good stay
Stayed 2 nights in Mar 2025

4/10 Poor

Roy Lee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Motel not a hotel. Old and the breakfast was very limited.
Stayed 6 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Kyosoo

Stayed 2 nights in Mar 2025

4/10 Poor

Terra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was more like a motel.I didnt like the access to the outside which wasn't shown on the site. The rooms are outdated. The bath tub was rusted out. The mattress cover had a huge yellow stain on it. I was supposed to stay for 5 nights but i checked out in 3, I couldn't take it anymore. Neither ice machines worked. And the fridge in the room wasnt cold.
Stayed 5 nights in Mar 2025

4/10 Poor

Latrica

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Stayed 2 nights in Mar 2025

4/10 Poor

Felix

Stayed 1 night in Feb 2025

10/10 Excellent

Herman, Houston

Stayed 1 night in Feb 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, several nice places to eat near by
Stayed 1 night in Feb 2025

6/10 Okay

Mark, Spring

Disliked: Staff & service
Room has a bad smell
Stayed 1 night in Feb 2025