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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Lobby
Exterior
Exterior
Room, 2 Queen Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes
Free daily continental breakfast

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
828 Mercury Dr, Houston, TX, 77013
  • Port of Houston
    ‪6 min drive‬
  • Daikin Park
    ‪9 min drive‬
  • George R. Brown Convention Center
    ‪10 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa Bed, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa Bed, Non Smoking

  • 348 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Quality Inn

Hotel in Northeast Houston
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Change of towels is available on request.
Quality Inn offers 80 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate dining areas. Beds feature pillowtop mattresses. A pillow menu is available. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Quality Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Quality Houston
Quality Inn Houston
Econo Lodge Motel Houston
Econo Lodge Houston
Quality Inn Houston
Quality Inn Motel Houston
Econo Lodge
Quality Inn Motel
Quality Inn Hotel
Quality Inn Houston
Quality Inn Hotel Houston

Quality Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 228 out of 651 reviews
Rating 8 - Good. 132 out of 651 reviews
Rating 6 - Okay. 98 out of 651 reviews
Rating 4 - Poor. 63 out of 651 reviews
Rating 2 - Terrible. 130 out of 651 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Regina

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The first room i was given had a family of roaches scurrying from under the TV. Second room has dust strings on the ceiling, hole in the bathtub and you can see the areas where the walls have been repainted
Stayed 1 night in Feb 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Limpio bien calentito
Stayed 1 night in Feb 2025

10/10 Excellent

Homero

Liked: Cleanliness, staff & service, amenities
I liked That they have upgraded the parking lot and shower. What I didn't like was the breakfast it's not like it use to be. I didn't even wanna eat there
Stayed 2 nights in Feb 2025

10/10 Excellent

Carlos

Stayed 1 night in Feb 2025

10/10 Excellent

Ida

Stayed 1 night in Feb 2025

8/10 Good

Mr.

I'll stay again
Stayed 2 nights in Feb 2025

8/10 Good

Trevonne

Stayed 1 night in Feb 2025

8/10 Good

Donna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Mikaleh

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Sarfaraz Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 4 nights in Feb 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Slum Hotel

The hotel was eye soar walking in. The lobby ceiling was in disrepair and the elevators was extremely slow. They didn’t clean the rooms every day and when the did the didn’t clean the tables and desk. They didn’t vacuum the rug or clean bathroom well. I would not stay there ever again!!!!!!!!!!!!!!
Stayed 8 nights in Feb 2025

10/10 Excellent

Cesar

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

MICHAEL, Channelview

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Checkin went smoothly
Stayed 2 nights in Feb 2025

2/10 Terrible

David

Disliked: Cleanliness
Checking into the room was pretty cool nice decent room until about an hour later I see a few roaches crawling from underneath the table and later on roaches near my food when I checked in, no one told me anything about no gas but me being a man I am I had a lady friend come over and he stopped the lady from coming in That was embarrassing inconvenient
Stayed 2 nights in Feb 2025

6/10 Okay

Devan

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Drew

Stayed 1 night in Feb 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities
Comfortable bedding. Slept good. Roaches. Let management know. No response
Stayed 2 nights in Feb 2025

4/10 Poor

Marcus

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

David

Wasn’t up to part
Stayed 1 night in Feb 2025

2/10 Terrible

Maricela

Business traveler
Very ugly hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Tahje

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

JOSE

Traveled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Kaylan

Stayed 1 night in Feb 2025