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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Lobby
Property amenity
Free daily continental breakfast
Business center
Room, 2 Queen Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
828 Mercury Dr, Houston, TX, 77013
  • Daikin Park
    ‪9 min drive‬
  • Toyota Center
    ‪10 min drive‬
  • George R. Brown Convention Center
    ‪11 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪29 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa Bed, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa Bed, Non Smoking

  • 348 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Motel 6 Houston, TX - East

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
2.8 out of 5, (715)
The price is $47
per night
$55 total
includes taxes & fees
Mar 23 - Mar 24
Motel 6 Houston, TX - East

About this property

Quality Inn

Hotel in Northeast Houston
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Change of towels is available on request.
Quality Inn offers 80 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate dining areas. Beds feature pillowtop mattresses. A pillow menu is available. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Quality Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Quality Houston
Quality Inn Houston
Econo Lodge Motel Houston
Econo Lodge Houston
Quality Inn Houston
Quality Inn Motel Houston
Econo Lodge
Quality Inn Motel
Quality Inn Hotel
Quality Inn Houston
Quality Inn Hotel Houston

Quality Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 203 out of 584 reviews
Rating 8 - Good. 122 out of 584 reviews
Rating 6 - Okay. 92 out of 584 reviews
Rating 4 - Poor. 57 out of 584 reviews
Rating 2 - Terrible. 110 out of 584 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

YOLANDA

Disliked: Amenities
This was suppose to be a smoke free environment but you have so many people smoking weed that it was all in your room. As soon as I got there I had to be moved to another room because of the weed smell was so strong in the room they assigned me to. The other room was great because I was on the floor by myself until the next night and as soon as I got off the elevator the hallway was full of weed smell. Not everyone smoke and everyone do not want to smell. Have respect for others.
Stayed 2 nights in Nov 2024

2/10 Terrible

Jordan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is infested with baby roaches so you can only imagine how disgusting that is. Woke up to roaches crawling on me in the bed while I was sleeping. There was a roach on my water bottle and in the bathroom faucet. Hotel staff was rude and naive to the issue. They did nothing to reimburse but changed the room and the room I was changed to only APPEARED to be cleaner. This hotel is a 0/10 for EVERYTHING. I highly DO NOT RECOMMEND. I am taking this issue to corporate.
Stayed 1 night in Nov 2024

8/10 Good

Rajesh, Austin

Traveled with family
Disliked: Property conditions & facilities
Property requires some renovation. Both lifts are not in good condition. Bathroom lock was faulty. Coffee maker was kept in rest room. There is a space next to TV stand to keep this. TV was faulty but replaced after complained. Bed was at few inches heighter than normal height. Breakfast was good. Staff was courteous.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy stay
It was great! Mattress made a BIG DIFFERENCE! Maid forgot toilet paper and to make sure the shower was properly set up. The previous guests used soap was still in there.
Stayed 1 night in Nov 2024

2/10 Terrible

Kierra

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I wouldn’t recommend staying here.
Stayed 1 night in Nov 2024

4/10 Poor

Marshall

Stayed 1 night in Nov 2024

10/10 Excellent

Ronsyna

Stayed 1 night in Nov 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Marshall

Stayed 1 night in Nov 2024

10/10 Excellent

Edward M

Stayed 1 night in Nov 2024

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Staff in Houston.
Awesome staff and service. One of the best in Houston.
Stayed 7 nights in Nov 2024

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly amazing staff. Fabulous rooms.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room smelled terribly, there was mold on the wall, a bug in my bed and hair in the tub.
Stayed 1 night in Nov 2024

10/10 Excellent

Marshall

Stayed 1 night in Nov 2024

10/10 Excellent

Alicia

Stayed 2 nights in Oct 2024

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad cleaning service who can't speak.
Stayed 1 night in Nov 2024

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Very relaxing and comfortable!!! No problems at all!!!
Stayed 1 night in Nov 2024

8/10 Good

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The atmosphere is calm, your favorite fast-food and store is in walking distance. You're not far from downtown or anywhere else...
Stayed 1 night in Nov 2024

10/10 Excellent

Fred

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Lafi

Business traveler, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The customer service was great. Akshay is just a pleasure to deal with. Unfortunately, the hotel room we got was infested in roaches, he moved us to a another room which appeared to be cleaner and roach free. Well that was only appearance, fell asleep and woke up to a roach crawling on my face. Didn’t sleep another wink.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room.
Stayed 1 night in Nov 2024

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
Trying but not successful
This hotel is trying to update! New paint, new toilet. New carpets. Its a process but toilet installer left a gob of caulking struck on the counter. Painted over mold, new carpet was wet from the concrete floor below "sweating"..more mold expected. Best bagels in a hotel ever! They were fresh, high end. Watch the entrance doors. They are very slow to open wide enough to walk through with a suitcase.
Stayed 1 night in Nov 2024

10/10 Excellent

Ronsyna

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2024