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Quality Suites Houston NW Cy-Fair

2.5 star property

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Photo gallery for Quality Suites Houston NW Cy-Fair

Outdoor spa tub
Lobby
Exterior
Desk, laptop workspace, blackout drapes, soundproofing
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Hot Tub
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
$62
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
17550 Northwest Freeway, Houston, TX, 77065
  • Place, Jersey Meadow Golf Course
    ‪2 min drive‬
  • Place, Jersey Village Dog Park
    ‪3 min drive‬
  • Place, Houston Premium Outlets
    ‪13 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪26 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 330 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 2 Queen Beds, Non Smoking

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 330 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 330 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

  • 330 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,019 reviews
Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG

About this property

Quality Suites Houston NW Cy-Fair

Hotel in Jersey Village
This smoke-free hotel features an outdoor pool, a snack bar/deli, and a conference center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a hot tub, and coffee/tea in a common area. Bathrooms are shared.
Quality Suites Houston NW Cy-Fair offers 54 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium satellite channels. Guests have access to shared bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site.

Children under 8 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Quality Suites Houston NW Cy-Fair provides an outdoor pool and a hot tub. The hotel offers a coffee shop/cafe and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center, 25 meeting rooms, and limo/town car service. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited complimentary onsite parking is available on a first-come, first-served basis.

Quality Suites Houston NW Cy-Fair is a smoke-free property.

A complimentary continental breakfast is served each morning between 6 AM and 9 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Golf caddies
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 25 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (36 inches high)
  • Hand-held showerhead
  • Handrails in stairways (34 inches high)
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during October, November, December, January, February, and March:
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 8 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Comfort Inn Hotel Houston
Comfort Inn Houston
Quality Suites Hotel Houston
Quality Suites Houston
Quality Suites Houston NW Cy Fair
Quality Suites Cy Fair at Jones Road
Quality Suites Houston NW Cy-Fair Hotel
Quality Suites Houston NW Cy-Fair Houston
Quality Suites Houston NW Cy-Fair Hotel Houston

Reviews

Quality Suites Houston NW Cy-Fair Reviews

7.2

Good

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 113 out of 319 reviews
Rating 8 - Good. 77 out of 319 reviews
Rating 6 - Okay. 50 out of 319 reviews
Rating 4 - Poor. 27 out of 319 reviews
Rating 2 - Terrible. 52 out of 319 reviews

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Bre'Anna

Stayed 2 nights in Aug 2025

10/10 Excellent

Amador

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are really comfortable and soft. We enjoyed our stay
Stayed 1 night in Aug 2025

2/10 Terrible

Cherish

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Hayward Marrow

Disliked: Staff & service, property conditions & facilities
The continental breakfast was horrible, room smelled, toilet was constantly running, the curtains were stained, the pull out couch did not have sheets or blankets available, the cable service kept dropping the ice machine was filthy and the vending machines had outdated goods.
Stayed 6 nights in Jul 2025

4/10 Poor

Xylon

Stayed 1 night in Jul 2025

4/10 Poor

Cameron

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
TV did not work, the breakfast ends at 9 for some reason, bathwater gets cold too quickly, ice machine wouldn't work, parking was fine but my friends vehicle was dirty and had a small dent from another driver, room smelt musty
Stayed 2 nights in Jul 2025

6/10 Okay

Alisha

Traveled with family
Liked: Room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Adan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Jeremy

Stayed 5 nights in Jul 2025

2/10 Terrible

Jeremy

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Property was immaculately clean. Downside the hot breakfast is a total lie, unless you count you could make a waffle and that is it, as for pastries they sit out about 3 pieces of bread and 3 small donuts which those donuts were the same ones all week. Gross, they advertised a hot breakfast all over and it was not true. Also we needed more towels and they made me bring them out dirty towels before getting new ones, sorry if you want them you come get them. Needless to say we that area boasts many choices to stay at and we will not stay here again.
Stayed 5 nights in Jul 2025

6/10 Okay

sarah

Liked: Cleanliness, staff & service, amenities
Everything was fine other than having to replace the comforter because it had a blood stain, the new comforter had a massive yellow stain. Staff okay. The lady that works night shift is the best though
Stayed 1 night in Jun 2025

6/10 Okay

Robert

Business traveler
Breakfast options were pitiful. Room had some electrical issues.
Stayed 3 nights in Jul 2025

10/10 Excellent

sarah

Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Stayed 1 night in Jun 2025

4/10 Poor

Mary

Traveled with family
Liked: Cleanliness
No Hot Tub as advertised. Also...I have a bad back and can't stand in the shower...and the bath tub drain was broken.... We informed the owner and it looks like they went to dollar tree and purchased one that didn't work...and we had to do modifications to make it work so ehoe
Stayed 1 night in May 2025

10/10 Excellent

Oskar

Stayed 1 night in May 2025

2/10 Terrible

Samantha

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Property was under renovation and the WiFi was nothing. When you walked in it smelled and the room smelled bad.our tv didn’t work , there breakfast was only cereal and waffles and the waffles came out uncooked and the pool is nothing like the picture doesn’t have a hot tub or the waterfall as in the pictures
Stayed 3 nights in Apr 2025

6/10 Okay

skyler

Traveled with family
Liked: Cleanliness

No effin hot tub

The hotel was very clean but it was listed as having a hot tub which was the whole reason we chose it. It does NOT have a hot tub.
Stayed 1 night in Apr 2025

8/10 Good

Sandra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tub was a bit outdated and the door needed to he pushed to make sure it closed. Overall, it was safe, clean, and great customer service.
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great service was amazing
Stayed 2 nights in Mar 2025

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it what close to shopping
Stayed 2 nights in Mar 2025

2/10 Terrible

DONALD, Cypress

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was nice. Unfortunately found roaches in my room
Stayed 1 night in Mar 2025

2/10 Terrible

Fatima

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor quality room, i had to clear the room before I could unpack. The sofa have some much trash in it. I got a rash. The toilet was stopped up and i was told i had to unstop it myself. I have given a plunger to do the work. Mangers or staff where never at the front desk. This is a place that needs better care in management. Pictures online are not the same. They list hot tub but there is not one. Washer machine and dryer don't work. I wanted my money back and was told not available. My vacation to Taxes was a nightmare. If you have a family this place is not for them.

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025