Red Roof Inn Houston - Westchase

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn Houston - Westchase

Superior Room, 1 King Bed, Non Smoking (Larger Room) | In-room safe, blackout drapes, free WiFi, bed sheets
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas
Exterior
Vending machine
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
2960 West Sam Houston Parkway S, Houston, TX, 77042
  • Westheimer Rd
    3 min walk
  • Philips 66
    8 min walk
  • Harwin Drive Shopping District
    4 min drive
  • Houston, TX (HOU-William P. Hobby)
    43 min drive

Room options

Deluxe Room, 2 Double Beds, Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Non Smoking (Larger Room)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Smoking

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible, Non Smoking

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible, Smoking (Roll-In Shower)

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Houston - Westchase

Hotel in Westchase
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, ATM/banking services, and a vending machine are onsite.
Red Roof Inn Houston - Westchase offers 134 accommodations with safes and blackout drapes/curtains. 42-inch plasma televisions come with premium cable channels and pay movies.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Red Roof Inn Houston - Westchase features a seasonal outdoor pool, a vending machine, and coffee/tea in a common area. Wireless Internet access is complimentary. This Houston hotel also offers laundry facilities, an ATM, and pool umbrellas. Onsite self parking is complimentary.

Red Roof Inn Houston - Westchase has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium cable channels
  • Pay movies

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from December 12 2022 to December 31 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property accepts cash until 6 PM for onsite payments.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

The seasonal pool will be open from April 01 to November 30
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Hotel Houston Westchase
Red Roof Inn Houston Westchase
Houston Red Roof Inn
Red Roof Inn Houston
Red Roof Inn Houston Westchase Hotel
Red Roof Inn Houston Westchase
Red Roof Inn Houston - Westchase Hotel
Red Roof Inn Houston - Westchase Houston
Red Roof Inn Houston - Westchase Hotel Houston

Red Roof Inn Houston - Westchase Reviews

Reviews

6.0
Rating 10 - Excellent. 222 out of 1000 reviews" "
Rating 8 - Good. 208 out of 1000 reviews" "
Rating 6 - Okay. 174 out of 1000 reviews" "
Rating 4 - Poor. 122 out of 1000 reviews" "
Rating 2 - Terrible. 274 out of 1000 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Predrag

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible, cockroaches, broken sink, tv doesn’t work, internet was bad, stunk of cigarettes and weed, mould in bathroom and on ceiling, rude receptionists, broken dresser, no iron

2/10 Terrible

Sara

Stayed 1 night in Dec 2022

2/10 Terrible

Derelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst stay ever! So dirty and unclean. Bed dirty, curtains dirty, everything dirty.

2/10 Terrible

Amanda

Traveled with family and small children, Traveled with partner, Traveled with pets, Traveled with family
Disliked: Staff & service, property conditions & facilities
I was asked Multiple times if I want to buy drugs when I would get to the room at night and the Ceiling in the bathroom with coming down there were stains on the sheets when you remove the top cover . There were dogs running around the parking lot with no leash and no owner when I would ask to step in the front desk about a certain situation they were threaten to kick me out and cancel my reservation until we would apologize for the mistake on my reservation I made on line ..All in all it was a very unprofessional uncomfortable stay with the red roof

2/10 Terrible

Amanda

Traveled with partner, Traveled with pets, Traveled with family
Disliked: Staff & service
When I check in I pay with my Dept card and had no problem then I went to the front desk a few days later to extend my stay they African American lady at the front desk look at my card and she Through the card back at me with a hostile manner and said “yall people need to get a card with your name on it “ I can’t take this card.But it was the same card I check in with I told her ok u don’t have to get a attitude.she replied “I’ll kick u out right now and u can leave “ I told her that not necessary and I will pay in cash so made a reservation in the morning on line paid in full to stay a few extra nights and the She same lady from the front desk disrespectful came to the door says to my husband we have to get out. I was at work and my husband calls me says they made him pay in cash for the extra nights .So when I called her to confirm my reservation I made was paid all ready earlier that morning on line .He raised her voice saying there no reservation.when I asked her to double check for me.she told me there was no reservation.then she check and saw there was a reservation.she said it was not there before and made it seem like it was my fault.and to tell my husband to go get his money back that she made my husband pay.I asked her name she got a attitude and said I don’t need to know her name and she canceling my reservation and I can leave and hung up on me.Went to the room and told my husband she canceling my reservation said we had tomany dogs made my husband apologize

2/10 Terrible

Alan

Stayed 1 night in Nov 2022

2/10 Terrible

Bondretta, Needville

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Bad and terrible attitude from the front desk lady b----. She tried to buck me , and have her whole family in the lobby as she screams the paying customers business out in front of everyone while they are on the phone with there boss I have never been so discussed and imbarressed with the performance that she gave for her friends and family. This place is low grade and she needs to be removed before they get hit with a lawsuit. I wanted to be there a week but after that .... There is no way I would pay to stay there again ... What I want isa refund.
Stayed 1 night in Oct 2022

2/10 Terrible

Erin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was rude. Theybsent me to a room that was not clean. The floors were dirty. There was a drug deal happening as i got off of the elevator. They should reconsider who runs this place. Its absolutely terrible.
Stayed 1 night in Oct 2022

10/10 Excellent

Rae

Traveled with family
Liked: Cleanliness, staff & service, room comfort
It was clean, nice people, quiet, the elevator needs help and they should make the front a little more obvious it's the entrance but, it was good.
Stayed 1 night in Oct 2022

10/10 Excellent

Thomas

Stayed 1 night in Sep 2022

2/10 Terrible

Van

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty, dirty,
Stayed 1 night in Sep 2022

10/10 Excellent

Regae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Nichelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Erica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we got there it was dirty and not clean
Stayed 2 nights in Sep 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My children made it there before me and Chester would not allow them to check in. I ended up calling hotels.com to put the hotel in my daughters name. Upon arriving to the room(338) I found holes in every wall(big enough for rats), ac not cold, I did observe a roach running across the floor in the bathroom after I arrived. Went down to front desk after calling and Lester-or Chester(whichever his name) stated that he can cancel our reservation and we go elsewhere because that is the 2nd issue we had since we’ve came. I want my money back because I ended up staying somewhere else. That place is not livable and needs to be shut down
Stayed 1 night in Sep 2022

10/10 Excellent

Hin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you.
Stayed 1 night in Sep 2022

10/10 Excellent

Biolife

Stayed 1 night in Sep 2022

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Kassandra

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Came in at 3pm, several people waiting in lobby. No rooms were ready. Waited until 4:15pm. Lady at front desk was rude. Room had broken bathroom door. There was a syringe outside in the parking lot next to where we parked. Room floor looks like it hadn’t been swept. Wouldn’t stay here again.
Stayed 1 night in Aug 2022

8/10 Good

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Manuel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the most terrible experince, all the hotel smells to marihuana, all other guests was smoking marihuana, the room was all painted with gangs simbols, many people out side selling things, many of the other guests has anckle bracelet of jail, it is a dangerous place.
Stayed 2 nights in Jul 2022

2/10 Terrible

Breeyanna

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

2/10 Terrible

Jeremy

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay here if you have other options!!!
This was quite possibly the worst stay that I have ever had booking hotels on this site/app. I was in room 101 and let me tell you the room was absolutely DISGUSTING! There were the brownish/black marks all over the ceiling in different areas (they reminded me dried blood spots and they almost looked like blood spatter from a gun shot). The bath tub was filthy. The air conditioner constantly leaked on the floor and this was not a new problem, because the linoleum started buckling under the air conditioner from the constant drip. The built in dresser drawers were all broken, i mean i was just so uncomfortable just because of the filth. Then lets talk about all the people hanging around outside. My door was near an emergency stairwell and there was actually a guy standing near the door to that stairwell whom looked homeless, but he was actually smoking a CRACK PIPE in the corner! The area near that emergency stairwell door was like the gathering area, there were a number of people congregating near there and not to mention every time that door closed, it would slam hard and i could clearly hear it in my room. At one point, around 630 in the morning, i could clearly hear the sounds of people having sex in that stairwell. This was a terrible stay and i couldnt be paid to stay here again. This motel definitely needs some new management or tighter security or something because i thought i had stepped into the twilight zone of filth and homeless crack heads.
Stayed 1 night in Jul 2022

6/10 Okay

Warner

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Shady stay at Red Roof Inn
The location was kind of shady there were always people outside. In my room the in the bathroom there was a huge crack about an inch wide across the ceiling.
Stayed 2 nights in Jul 2022