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Residence Inn by Marriott Houston by The Galleria

3.0 star property

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Photo gallery for Residence Inn by Marriott Houston by The Galleria

View from property
View from property
Outdoor pool
Lobby lounge
Full-size fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Parking available
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
2500 Mccue Rd, Houston, TX, 77056
  • The Galleria
    ‪5 min walk‬
  • Memorial Park
    ‪3 min drive‬
  • Houston Zoo
    ‪9 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪38 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom

  • 474 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Executive Suite, 1 Bedroom

  • 646 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 32-inch flat-screen TV with satellite channels, TV

Suite, 2 Bedrooms

  • 753 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom, Non Smoking

  • 474 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Studio, 1 King Bed with Sofa bed

  • 474 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • 474 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Houston by The Galleria

3-star hotel in The Galleria
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a hot tub, self parking, and coffee/tea in a common area are onsite. Housekeeping is available on request.
Residence Inn by Marriott Houston by The Galleria offers 146 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Residence Inn by Marriott Houston by The Galleria provides a hot tub and a 24-hour fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. This business-friendly hotel also offers a terrace, barbecue grills, and gift shops/newsstands. Parking is available onsite for a surcharge.

Residence Inn by Marriott Houston by The Galleria is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 9:00 AM. The hotel offers a complimentary manager's reception on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 16 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.98 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 16.00 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Houston Galleria Aparthotel
Residence Inn Marriott Aparthotel Houston Galleria
Residence Inn Marriott Houston Galleria
Resince riott Houston Galleri
Residence Inn by Marriott Houston by The Galleria Hotel
Residence Inn by Marriott Houston by The Galleria Houston
Residence Inn by Marriott Houston by The Galleria Hotel Houston

Residence Inn by Marriott Houston by The Galleria Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 375 out of 831 reviews
Rating 8 - Good. 239 out of 831 reviews
Rating 6 - Okay. 100 out of 831 reviews
Rating 4 - Poor. 63 out of 831 reviews
Rating 2 - Terrible. 54 out of 831 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 1 night in Dec 2024

4/10 Poor

Douglas Jon

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was helpful, but communications were difficult due to language barriers. The property was in need of repair. The first night we stayed there was no hot water. The carpeting was held down with duct tape, and the dishwasher fell out of the cabinet. The breakfast team was amazing, they were always cheerful and kind. I wish all of the staff were like them. The location was very good, for what we needed. Just might be better options available.
Stayed 5 nights in Dec 2024

6/10 Okay

chanel

Traveled with partner
Liked: Staff & service, amenities
It was an ok quick stay
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not Marriott Standard
The property looks very run down and old. The door we entered to our building was all scuffed up and poorly maintained. The room smelled. The drapes were in poor condition. The bathtub was stained. AND we had no hot water the entire stay. Additionally, we were unable to turn off tv because the batteries in the remote needed to be changed. After a trip to front desk and a second set of batteries that didn't work, the night clerk came to our room with fresh batteries. She was helpful, but the hotel did not seem concerned about correcting the hot water problem. We were advised the boiler was reset as we were checking out. Also, I opened a closet in the kitchen to find a rusty and corroded air conditioning unit that made weird noises. This is a dump!
Stayed 1 night in Dec 2024

10/10 Excellent

Rodolfo

Stayed 1 night in Dec 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very polite & courteous. Clean
Stayed 1 night in Nov 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

lorenzo

Liked: Staff & service
Disliked: Cleanliness
They had roaches
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Not Up to Marriott Standards
Weird design. Felt like a converted apartment complex. Pool and hot tub taped off. Very unhelpful staff. Would stay elsewhere with all of the choices in that area.
Stayed 3 nights in Oct 2024

10/10 Excellent

Danna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Bernadine

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was highly discontented and disappointed with the condition of this hotel. It is far below what one would expect from a Marriott affiliate. I saw 2-3 roaches in my room each night of my stay. The sofa bed was in poor condition. It seemed to be pretty old. I will NEVER spend another night here, especially given the price. The staff was very friendly but the room was awful.
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Surprised it's a Marriott.
The room itself was comfortable and clean. The common areas were in need of renovation. For example the doors were very dirty and need to be painted. I would say rooms were nice but the outside areas are more to a motel 6.
Stayed 1 night in Nov 2024

4/10 Poor

john

This is a very dated property and is in need of updating
Stayed 2 nights in Nov 2024

8/10 Good

Jumean, ABBOTSFORD

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suites were spacious. Overall a good short stay that is walking distance from the Galleria
Stayed 1 night in Nov 2024

8/10 Good

Jose

Stayed 2 nights in Oct 2024

8/10 Good

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Im very happy with the service
Stayed 2 nights in Nov 2024

10/10 Excellent

Sherry

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice folks. Accommodating when needed. A little older property but VERY clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chauncey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Paule

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Older property under renovation — very rough looking, but clean and well appointed inside. Not for the faint- hearted.
Stayed 1 night in Oct 2024

10/10 Excellent

Natasha

Stayed 2 nights in Sep 2024

4/10 Poor

Mahmoud

Stayed 16 nights in Sep 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet ... area had plenty of options. Secure.
Stayed 2 nights in Oct 2024

8/10 Good

Jaime

Stayed 1 night in Oct 2024

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 4 nights in Jul 2024