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Residence Inn By Marriott Houston Westchase

3.0 star property

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Studio, 1 Queen Bed with Sofa bed | 1 bedroom, individually decorated, individually furnished, desk
Executive Suite, 1 Bedroom, Pool View | Pool | Outdoor pool
Reception
Free daily buffet breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Pet friendly
  • Breakfast included
  • Gym
$95
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
9965 Westheimer At Elmside, Houston, TX, 77042
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, CityCentre
    ‪6 min drive‬
  • Place, Memorial City Mall
    ‪7 min drive‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪30 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Fireplace

Suite, 2 Bedrooms, Fireplace | 1 bedroom, individually decorated, individually furnished, desk

Suite, 2 Bedrooms, Fireplace

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Pool View

1 bedroom, individually decorated, individually furnished, desk

Executive Suite, 1 Bedroom, Pool View

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

1 bedroom, individually decorated, individually furnished, desk

Suite, 1 Bedroom

7.8 out of 10
Good
(29 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed | 1 bedroom, individually decorated, individually furnished, desk

Studio, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(41 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Residence Inn By Marriott Houston Westchase

3-star hotel in Westchase
This smoke-free hotel features an outdoor pool, a fitness center, and self parking. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Residence Inn By Marriott Houston Westchase offers 120 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas and include desks. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Residence Inn By Marriott Houston Westchase features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and a meeting room. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Event facilities measuring 775 square feet (72 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, a fireplace in the lobby, and laundry facilities. Parking is available onsite for a surcharge.

Residence Inn By Marriott Houston Westchase is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning. The hotel offers a complimentary manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 6 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)

Business services

  • 775 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height bed
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 6.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Residence Inn Houston Westchase
Residence Inn Houston Westchase
Residence Inn Marriott Aparthotel Houston Westchase
Residence Inn Marriott Houston Westchase
Residence Inn Marriott Houston Westchase Aparthotel
Resince riott Houston Westcha

Reviews

Residence Inn By Marriott Houston Westchase Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 281 out of 586 reviews
Rating 8 - Good. 116 out of 586 reviews
Rating 6 - Okay. 67 out of 586 reviews
Rating 4 - Poor. 48 out of 586 reviews
Rating 2 - Terrible. 74 out of 586 reviews

Reviews

6/10 Okay

ESTHER

Liked: Amenities
No daily house keeping
Stayed 3 nights in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

IDA

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Tatyana

Stayed 2 nights in Jun 2025

10/10 Excellent

Vernon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great experience
Stayed 2 nights in Jul 2025

10/10 Excellent

Diana

Stayed 1 night in May 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and a great location for the event we was going
Stayed 2 nights in Mar 2025

6/10 Okay

Sami

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

You get what you pay for

Expected more because it was a property under the Marriott family of hotels. The elevator shook and screamed like a teenager at an Elvis concert. The hallways to our room smelled like stale fried fish. Our room had a Kleenex on the ground and one silver earring on the ground in our room. The soap and conditioner were not filled. It felt dirty. But the room was spacious and offered us,a family of 5, a comfortable space. The pool was nice and we enjoyed it but there were no pool towels and when we asked for towels we were told there weren't any at this time. The breakfast was the worst I've experienced at a hotel in the States. Shockingly sparse. Asked for milk for my coffee (which was not good at all) and had to wait few minutes and then have to go to the kitchen area and ask again, in Spanish, to get anything. They only had oat milk, no other milk. So we didn't eat breakfast at the hotel again and I'm usually good with a very basic breakfast, even just a bagel. But they didn't have that either. The front desk attendants were very nice, professional and friendly, but the rest of the crew (cleaning ladies etc. ) though also friendly, seemed lost and didn't know what they were doing. Overall, You get what you pay for. This was a very good deal for 5 people to stay, price-wise, but I try to stay at Marriott properties because i trust the name but this experience affected that. But the property is run down and felt like it was lacking management.
Stayed 3 nights in Jul 2025

2/10 Terrible

Lawreen

Disliked: Cleanliness, staff & service, property conditions & facilities
Offered no sheets on the mattress and ants in kitchen
Stayed 1 night in Jul 2025

8/10 Good

JOE

Stayed 2 nights in Jun 2025

6/10 Okay

Tanesha

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

My stay was just ok…

Overall, the stay at this Residence Inn Marriott Westchase was good except for there were issues with the magnetic door reader for the room card for room 337. I was advised by the front desk that they were going to have maintenance come in on Sunday, June 29 to fix it however no one showed up. I was still able to maintain to get in and out the room, but there were times that the door was stuck and would not open. The front desk advised me that it was an issue with the battery and that they usually have issues with that particular room door. I just can’t believe that with this being the Marriott, that this card reader has not been replaced on the door. I know I’m not the first guest to complain about this. I hope that Marriott gets it together and repairs that door. Also on June 29th, in the Breakfast dining room area, they were out of apple juice and orange juice, annd all they had to drink was coffee and lemon water. I don’t understand how they are out of apple juice and orange juice first thing in the morning with Breakfast just starting at 7 AM.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was nicer (for Houston) and relatively quiet. There was a grocery store next door, walking distance. Check in was simple, the staff was pleasant. They're were working elevators, a small gym, a lounge area up front with free tea/coffee/lemon water. The breakfast buffet was plentiful with hot and cold options. The room was clean and stocked. Plenty of space and seating with tables. The bedding was plentiful and the bed was in good condition. Dark curtains and working a/c. We didn't get to use the pool because it was thunderstorming but it looked clean. I'd stay here again for sure.
Stayed 1 night in Jun 2025

8/10 Good

donovan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Donald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Shawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Will stay there again.
Stayed 2 nights in Jun 2025

2/10 Terrible

Tyeron

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont Book Here

Horrible, Old and outdated. Breakfast was nasty and selections were very limited. Window AC unit's for most rooms. Fighting for a refund
Stayed 2 nights in Jun 2025

2/10 Terrible

Nora

aro was not working and room wasn’t ready until an hour later
Stayed 1 night in Jun 2025

2/10 Terrible

Omid

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived 3 am and checked into a terrible one-bed suite, with dirty bed linens and towels and worn-out/chewed-by-pet couch etc. etc. but had to sleep after a LONG set of flights. The manager was understanding and changed the suite the next day but there were issues with the second suite too, very loud air conditioning system, never got a change of clean towels even once (had to go to the reception myself to pick them up), trash was never picked up from the suite etc. etc., and in the end when asked for a late check-out due to the late evening flight, the answer was NO, and that's it! Will try to stay away from this establishment the next time I am in the city.
Stayed 6 nights in Jun 2025

10/10 Excellent

Akeila

Traveled with family

Amazing stay

My stay was amazing!!! Staff was very friendly. One of the staff help me unload my vehicle. They accommodate 3 other families ensuring that our rooms were close. No complaints, I will most definitely be back!!!
Stayed 1 night in Jun 2025

4/10 Poor

Shardae

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Lamar

Stayed 5 nights in May 2025

8/10 Good

Praveen Kumar Govindaswamy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are good but hot water didn’t work. That’s the only concern otherwise it’s a good property to stay
Stayed 1 night in Jun 2025

6/10 Okay

Carol

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unhappy

We stayed while attending a funeral on Saturday and a wedding on Sunday. My elderly mom had a bathroom emergency and the night staff said she was unable to access extra towels until 9am; however, the morning staff was able to accommodate us way before 9am when housekeeping was supposed to get there. So, kudos to the morning staff because the night staff is terrible and rude. I also spoke to housekeeping on Saturday morning before leaving for the funeral about tidying up the room and replenishing fresh towels, but that DID NOT HAPPEN! Never staying here again.
Stayed 3 nights in May 2025

10/10 Excellent

Alexander

Stayed 1 night in May 2025

8/10 Good

Karen, Albuquerque

Liked: Cleanliness
Stayed 2 nights in May 2025