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Residence Inn By Marriott Houston Westchase

3.0 star property

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Free daily buffet breakfast
Executive Suite, 1 Bedroom, Pool View | Pool | Outdoor pool
Reception
Studio, 1 Queen Bed with Sofa bed | 1 bedroom, individually decorated, individually furnished, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Pet friendly
  • Breakfast included
  • Gym
$95
includes taxes & fees
Aug 18 - Aug 19

Explore the area

View in a map
9965 Westheimer At Elmside, Houston, TX, 77042
  • Westheimer Road
    ‪1 min walk‬
  • CityCentre
    ‪6 min drive‬
  • Memorial City Mall
    ‪7 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪28 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, Pool View

1 bedroom, individually decorated, individually furnished, desk

Executive Suite, 1 Bedroom, Pool View

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

1 bedroom, individually decorated, individually furnished, desk

Suite, 1 Bedroom

7.8 out of 10
Good
(26 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed | 1 bedroom, individually decorated, individually furnished, desk

Studio, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(39 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Fireplace

Suite, 2 Bedrooms, Fireplace | 1 bedroom, individually decorated, individually furnished, desk

Suite, 2 Bedrooms, Fireplace

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 6
  • 2 Double Beds

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Reception

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About this property

Residence Inn By Marriott Houston Westchase

3-star hotel in Westchase
This smoke-free hotel features an outdoor pool, a fitness center, and self parking. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Residence Inn By Marriott Houston Westchase offers 120 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas and include desks. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Residence Inn By Marriott Houston Westchase features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and a meeting room. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Event facilities measuring 775 square feet (72 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, a fireplace in the lobby, and laundry facilities. Parking is available onsite for a surcharge.

Residence Inn By Marriott Houston Westchase is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning. The hotel offers a complimentary manager's reception on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 6 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)

Business services

  • 775 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height bed
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay, plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 6.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Residence Inn Houston Westchase
Residence Inn Houston Westchase
Residence Inn Marriott Aparthotel Houston Westchase
Residence Inn Marriott Houston Westchase
Residence Inn Marriott Houston Westchase Aparthotel
Resince riott Houston Westcha

Residence Inn By Marriott Houston Westchase Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 258 out of 549 reviews
Rating 8 - Good. 112 out of 549 reviews
Rating 6 - Okay. 65 out of 549 reviews
Rating 4 - Poor. 44 out of 549 reviews
Rating 2 - Terrible. 70 out of 549 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!!
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooming with Roaches

We checked in around 9pm. Check-in was quick and easy. As we went to our room we noticed the gate did not lock and the door to access the building was unlocked as well, which is unsettling for someone with kids staying there. Next, upon entering the room things appeared clean, the room was cool and pretty spacious but as the night went on we had to kill 2 roaches. It was very hard to sleep because I was afraid they would crawl on my kids. Lastly, in the morning my husband found not one but two very large roaches in the room, we quickly checked out and notified the front desk but nothing was done or said not even an apology. Also, the outlets didn't work. Overall, a very uncomfortable experience and caused my family an expensive sleepless night.
Stayed 1 night in May 2025

6/10 Okay

AKINTUNDE, Ikeja

Liked: Staff & service
Property is not like before, had roaches in their rooms.
Stayed 14 nights in Apr 2025

8/10 Good

Joanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good, price was good for the hotel. We had a little trouble with the door, having to push/ pull all the way when you open/close it. Once you get the hang of it, it’s fine. & there was no air vent to the kitchen stove. Everything else was great.
Stayed 2 nights in May 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

michelle

Business traveler

Not happy this visit with my stay .

We have stayed her several times before . Disappointed this stay due to Elevator was not working and they had no idea when it will work again. Pool was closed due to needing a part . Since the ac was not on when we got in the room we could smell heavily the smell of vapor weed in the room . Took several hours before room loss some of the smell . When I told management he said that is one of the cleaner rooms and had inspected it himself . It's just got to a point where people don't smell it because they become amune to the smell. Things such as bedding set up was not in the room for the sofa bed because people steal it . I had to go with my granddaughter to the lobby at 12 am to get bedding . These are things they should be asking when you arrive. Very disappointed. Yes they tried to fix some issues by giving us a handicap room on the 1st floor for one of our rooms and they gave us a $50.00 credit . I went for the comfort and relax after my business job. That was not availble during this trip.
Stayed 2 nights in Apr 2025

10/10 Excellent

Richie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Apr 2025

2/10 Terrible

Prashant

Disliked: Cleanliness, staff & service, room comfort
Horrible. No TV were working in the suite. There were 2 of them. And the elevators have been down since my previous stay. As a disabled person it was horrible to walk till floor 3. I would like my money back.
Stayed 1 night in May 2025

10/10 Excellent

Jeremiah

Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Nacasha

Just average

Stayed 1 night in Apr 2025

10/10 Excellent

Skylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying there. I especially love it because of the hotels that I stayed at charge $100 deposit saying that they’re going to give it back but you never do receive it. You have to actually do chargebacks on these other hotels, but this hotel does not charge your deposit.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dejiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Mar 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed how spacious and comfortable it was. Imcredibly clean and well kept. I wish i stayed longer.
Stayed 1 night in Apr 2025

4/10 Poor

Jaison

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good

The place needs to be remodeled for a Marriott residency inn it was poor. After the 2nd day the hot water was non existent.
Stayed 3 nights in Apr 2025

10/10 Excellent

Margaret, Turnersville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff did a great job
Stayed 5 nights in Mar 2025

10/10 Excellent

Rosy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Priscila, Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really comfortable stay and will surely recommend it. The room was clean, bed comfortable, breakfast was delicious and good location.
Stayed 3 nights in Apr 2025

4/10 Poor

Raven

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival it was hard to check in I had to make several runs to the store because of my card I used at the time of check in (they do not accept chime,cashapp,Venmo etc.) didn’t think it was an issue cause I used my card at the doubletree downtown area (Which is understandable) but I wish it was posted on the site. But forget about that part the property overall 2.5 stars I’m sorry it smelt bad carpet is dirty and horrible elevator sounds like it wanna stop missing ceiling boards stains just bad. Now the room itself I give it a 3 outta 10 it’s manageable if you’re doing a quick overnight stay. You’re greeted with theft signs btw when you go around the property (they’re not held accountable for anything) in my opinion this would be a last resort the pictures are NOT matching what I seen.
Stayed 1 night in Apr 2025

10/10 Excellent

ISAIAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Skylor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love staying here
Stayed 2 nights in Mar 2025

10/10 Excellent

Noleka

Stayed 2 nights in Mar 2025

10/10 Excellent

RIDA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice. Rooms are spacious and clean
Stayed 1 night in Mar 2025

4/10 Poor

Cherokee

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Naomi

Business traveler
Disliked: Cleanliness
Stayed 1 night in Mar 2025