Residence Inn By Marriott Houston Westchase

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Residence Inn By Marriott Houston Westchase

View from property
Outdoor pool
Property amenity
Reception
Free daily buffet breakfast

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Hot Tub
  • Parking available
  • Pet friendly
  • Gym

Explore the area

Map
9965 Westheimer At Elmside, Houston, TX, 77042
  • Westheimer Rd
    ‪1 min walk‬
  • Harwin Drive Shopping District
    ‪5 min drive‬
  • Town and Country Village
    ‪5 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪45 min drive‬

Room options

Executive Suite, 1 Bedroom, Pool View

  • Sleeps 3
  • 1 Double Bed

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Fireplace

  • Sleeps 6
  • 2 Double Beds

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About this property

Residence Inn By Marriott Houston Westchase

3-star hotel in Westchase
Along with an outdoor pool, this smoke-free hotel has a fitness center and a spa tub. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Residence Inn By Marriott Houston Westchase offers 120 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas and include desks. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Residence Inn By Marriott Houston Westchase provides a spa tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and a meeting room. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Event facilities measuring 775 square feet (72 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Residence Inn By Marriott Houston Westchase is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning. The hotel offers a complimentary manager's reception on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 6 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Basketball
  • Gym
  • Outdoor pool
  • Spa tub
  • Tennis
  • Volleyball

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)

Business services

  • 775 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height bed
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay, plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 6.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Residence Inn Houston Westchase
Residence Inn Houston Westchase
Residence Inn Marriott Aparthotel Houston Westchase
Residence Inn Marriott Houston Westchase
Residence Inn Marriott Houston Westchase Aparthotel
Resince riott Houston Westcha

Residence Inn By Marriott Houston Westchase Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 204 out of 427 reviews" "
Rating 8 - Good. 92 out of 427 reviews" "
Rating 6 - Okay. 49 out of 427 reviews" "
Rating 4 - Poor. 33 out of 427 reviews" "
Rating 2 - Terrible. 49 out of 427 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

John

Stayed 1 night in Oct 2024

6/10 Okay

Lora

Traveled with partner
Liked: Amenities, property conditions & facilities
Breakferst
Stayed 1 night in Sep 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Amber

Stayed 1 night in Sep 2024

8/10 Good

Amber

Stayed 1 night in Sep 2024

10/10 Excellent

Lionel

Stayed 1 night in Sep 2024

2/10 Terrible

phong

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed brand hotel
1. Bathroom door couldn't close. 2. Sofa bed mattress so old and thin. no sheet cover, pillow... 3. No phone to contact front desk. Had to walk twice to front desk requesting sofa sheets, pillow, blanket - still no pillow. 4. Shower water is cool, not hot. 5. Toilet in lobby has no tissue paper (good thing I check first) 6. Pool was closed in middle of the summer :(
Stayed 1 night in Aug 2024

8/10 Good

Chad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice but pool was closed
the hotel was nice, the family was looking forward to swiming in the pool, but it was closed.
Stayed 1 night in Aug 2024

4/10 Poor

Sudhir

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk not polite and respectful. They don’t care you choose to stay. Room smell bed , carpet not clean , ac was not working and front desk didn’t look serious until I sat in front of them at front desk, to fix the issue. At the end changed my room. Which could have done immediately.
Stayed 12 nights in Jul 2024

8/10 Good

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is in a gated area in Westchase area of Houston. It is walking distance to just about any business you could imagine, variety of restaurants, etc. busy area, lots of other people walking around The rooms were nice, very spacious, and have everything you need.
Stayed 1 night in Jul 2024

2/10 Terrible

Nidia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Sheena

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My name is Sheena Sanchez and I have a serious complaint about my stay I had with my kids over the weekend. First I was told I could check in early and then when I arrived at hotel I had to wait 3 hours for a room to be ready. Then when I arrived in room the room looked nothing like picture online had no tv in living room was small, doors didn’t close , there was no hot water, roaches and bugs in room, no trash can, the remote to tv didn’t work it was the worst experience I ever had with my kids they did not sleep at all.
Stayed 1 night in Jul 2024

10/10 Excellent

Jasmine

Stayed 1 night in Jul 2024

4/10 Poor

Hien

Liked: Cleanliness, amenities
Comfortability the rooms were very co.fortable and the staff were friendly and very personable
Stayed 4 nights in Apr 2024

2/10 Terrible

Patrick and Kellie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old run down. Smells bad. I've stayed a lot of hotels and this was the worst. Carpets dirty. Unsafe feeling. Lots of questionable people in hallways and parking lot. I expected so much more from this part of Houston. Don't book.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2024

2/10 Terrible

Esla

Disliked: Staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole experience was horrible Bad smells Molded tubs Old carpet No sheets or blanket for pull out bed Baseboards cracked molded Old furniture in rooms Breakfast was horrible Doors weren't secured around the building anyone can walk in Front desk wasn't friendly Allowed people to smoke in hallways Beds not comfortable Kitchen floor gritty disgusting
Stayed 1 night in Jun 2024

10/10 Excellent

Belinthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star
Everything was nice and clean
Stayed 1 night in Jun 2024

6/10 Okay

An

Traveled with group
Liked: Cleanliness
Nightmare Stay
The service desk upgraded my room to a suite, which could have been more enjoyable. Unfortunately, I ran into a nightmare. The bedroom has a window A/C unit, but the water from the A/C is all over the window and carpet. The bathroom door was stuck (unable to fully close or open). I asked for a hairdryer, but the service desk told me I had to wait until tomorrow. The following day, I met the room service to ask for a hairdryer; she told me it was okay but never delivered one. There is no A/C in the living room because the controller was broken. This facility would be an excellent structure if the maintenance were correct.
Stayed 2 nights in Jun 2024

10/10 Excellent

Eudora

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience.
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Stayed 2 nights in May 2024

8/10 Good

Ryan, Mobile

Liked: Cleanliness, staff & service
Had To Switch Rooms Cuz The Air Didn’t Work In My Original Room
Stayed 1 night in Jun 2024

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities
Good afternoon, we have not stayed in several Marriotts but the truth is our stay was not good, dirty jacuzzi, cockroaches in the room, old facilities without maintenance, you smelled marijuana and it is supposedly smoke-free, bad breakfast without variety or attention to the food and dishes that finish and are not pending to change or place more.
Stayed 2 nights in Jun 2024