Shenandoah motel close to Cynthia Woods Mitchell Pavilion
Laundry facilities, a 24-hour front desk, and express check-out are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance and a vending machine. Housekeeping is available on request.
Scottish Inns & Suites Shenandoah Woodlands Mall offers 33 accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas and include desks. Satellite television is provided.
Bathrooms include bathtubs or showers and complimentary toiletries. This Shenandoah motel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Scottish Inns & Suites Shenandoah Woodlands Mall features a vending machine, multilingual staff, and laundry facilities. Wireless Internet access is complimentary. Limited complimentary onsite parking is available on a first-come, first-served basis.
Scottish Inns & Suites Shenandoah Woodlands Mall is a smoke-free property.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Free RV/bus/truck parking on site
Limited onsite parking
Family friendly
In-room microwave
Laundry facilities
Mini-fridge
Soundproofed rooms
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request)
Multilingual staff
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Entertainment
TV with satellite channels
Food and drink
Microwave
Mini-fridge
More
Desk
Electrical adapters
Heating
Iron/ironing board
Laptop workspace
Laundry detergent
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Early check-in fee: USD 25 (subject to availability)
Late check-out fee: USD 25 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
They couldn’t find my reservation, but after 5-10 minutes they found it somewhere. They said it didn’t download to their site? Anyway the room has been updated quite a bit. For the money, it was fine.
We just stayed overnight as a lay over. It was clean and comfortable. No problems as all.
patricia
Stayed 1 night in Dec 2024
4/10 Poor
William
Dec 5, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The only thing good was that the beds were made and clean. There was trash in the trash cans, half empty soda containers on the nightstand. Previous occupant clothes left in the bathroom. An open bar of soap on the bathroom counter for all to use. There was no iron to go with the ironing board.
William
Stayed 1 night in Dec 2024
6/10 Okay
Shahla
Traveled with group
Dec 5, 2024
Liked: Cleanliness
Disliked: Room comfort
Our Stay
My friend had a hard time to get on the bed. The beds were too high. There was neither coffee in the lobby nor in the room. There was no water in the fridge.
Shahla
Stayed 1 night in Nov 2024
6/10 Okay
Mark
Traveled with family
Nov 23, 2024
Mediocre but served our purpose
Check was sort of slow. Room smelled of stale cigarette smoke. Probably from the person that smoked on the toilet and left a little pile of ashes of the toilet paper bracket.
The web sight on Hotels.com for
Scottish Inn and Suites on I 45 N, Houston, Tx, did not reflect what we experienced when we looked at the room.
We expected the room to look like the web-sight, simular to a Best Western. Not only did the rooms appearence not meet our expections, the smell was overwhelming, a coverup of a college frat house is the first thing that I thought of. When I explained to the desk clerk that we needed to be assigned a different room, the next room results were the same. The clerk was not friendly or understanding. We lost our money and did not stay. I would not recogmmend this Scottish Inn and Suites.
Hotels.com did not give us credit for the booking of a one night stay but gave us a $25.00 credit if we use Hotels.com. again.
Where to start. The front desk “manager” didn’t come when I checked in or out. $15 early check in fee. The room was severally beaten up with chunks of wood missing out of night stands and tables. Would recommend looking else where.
No breakfast, although it was listed. Coffee maker in room was dirty. Still had used filters in it. No cups for coffee in room. Room needed to be dusted. Drawers dirty with dead bugs in them.