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Sheraton Houston Brookhollow Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Houston Brookhollow Hotel

Exterior
Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
Premium bedding, down comforters, pillowtop beds, in-room safe
Club Room, 1 King Bed | Living area | 37-inch LCD TV with cable channels, TV
Meeting facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Hot Tub
    Hot Tub
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly

Explore the area

Map
3000 North Loop West Frwy, Houston, TX, 77092
  • Karbach Brewing
    16 min walk
  • Memorial Park
    4 min drive
  • The Heights Theater
    6 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    33 min drive

Room options

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed, Non Smoking

  • 274 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed

  • 274 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite, 1 Double Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Studio Suite, 1 Double Bed

  • 365 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Studio Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Studio Suite, 1 King Bed with Sofa bed

  • 365 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

  • 332 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 1 King Bed

  • 332 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

  • 333.7 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

  • 332 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Hyatt Regency Houston West

Pool
Pet friendly
Parking included
Free WiFi
4.2 out of 5, Very Good, (1035)
The price is $144
per night
$168 total
includes taxes & fees
Dec 7 - Dec 8
Hyatt Regency Houston West

About this property

Sheraton Houston Brookhollow Hotel

3.5-star hotel in Lazybrook/Timbergrove
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite. Housekeeping is available on request.
Sheraton Houston Brookhollow Hotel offers 382 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Sheraton Houston Brookhollow Hotel provides a spa tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 3.5-star property consist of a 24-hour business center, 17 meeting rooms, and coworking spaces. Event facilities measuring 15000 square feet (1394 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited complimentary onsite parking is available on a first-come, first-served basis.

Sheraton Houston Brookhollow Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Ella's Table Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Ella's Table Bar - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ella's Table Bar
  • Ella's Table Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Fenced pool
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15,000 square feet of conference space
  • 17 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay
  • 0.500 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 for adults and USD 12.00 for children
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brookhollow Houston
Brookhollow Sheraton
Houston Sheraton
Sheraton Brookhollow
Sheraton Brookhollow Hotel
Sheraton Brookhollow Hotel Houston
Sheraton Brookhollow Houston
Sheraton Houston
Sheraton Houston Brookhollow
Sheraton Houston Brookhollow Hotel
Sheraton Houston Brookhollow Motel

Sheraton Houston Brookhollow Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 500 out of 1012 reviews" "
Rating 8 - Good. 246 out of 1012 reviews" "
Rating 6 - Okay. 130 out of 1012 reviews" "
Rating 4 - Poor. 67 out of 1012 reviews" "
Rating 2 - Terrible. 69 out of 1012 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Terrance

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Clinton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to minute maid park and apply bees
Stayed 2 nights in Aug 2024

8/10 Good

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Aug 2024

8/10 Good

Harold Edward McGowen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was conveniently located.
Stayed 1 night in Aug 2024

6/10 Okay

Jerrard

Disliked: Cleanliness, staff & service
Room was nasty
Stayed 1 night in Jun 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 5 nights in Jul 2024

2/10 Terrible

Cynthia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, let me start out by saying, I expected more from a Bonvoy hotel. Second, I booked a king room. When I got up to my room it was a queen bed. We were so tired that we just made do with the situation. However, when I told the front desk the next morning about the situation, thinking that they had made mistake. I was informed by the gentleman at the front desk that "sometimes they like to change things up" and that I should have been told at check-in. Well, if I wanted a Queen room I would have booked and paid for one. I paid for a King room. The room was dirty, the chair in the room had some really big stains and the carpet and bathroom were dingy. The BIGGEST problem, aside from the wrong room, was the toilet was not working. It tried to overflow everytime we flushed. I finally decided to hold it till we left and made it to a better bathroom. I don't understand how you just change a room size, when the customers pay for something else. If they run out of rooms they should say that, there are plenty of other hotels in Houston. My money could have been better spent somewhere else. It was really a really dirty hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Aug 2024

10/10 Excellent

Terilyn

Liked: Amenities, property conditions & facilities
Customer Service at this location is top tier
Stayed 4 nights in Aug 2024

8/10 Good

NHAT MINH

Stayed 1 night in Aug 2024

6/10 Okay

Yeni

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No refrigerator, no microwave,
Stayed 2 nights in Aug 2024

8/10 Good

Sarah Janine

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only redeeming quality about this hotel, was the gentleman who checked us in and checked us out the next day. The hallways are muggy, warm, and lacking any modern updates within the last 30 years. The stains on the carpets, walls, and mold in the corners of the hallway and room certainly add to that. All 3 elevators sound and feel like they haven't been serviced in decades, and at any moment could stop mid-floor. Which is concerning, since there is no AC in the hallways or elevators and only compound the feelings of claustrophobia. The room was smaller than anticipated. Even for fitting a king bed in the room, it left limited room. It felt very dated, no modern amenities, not enough USB charging ports.
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

prax

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Astros Games
This property is always our first stay option in Houston, always great.
Stayed 1 night in Jul 2024

10/10 Excellent

Irene

No issues. Easy check in/check out process. Friendly staff.
Stayed 1 night in Aug 2024

8/10 Good

Corneliu

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is overall a good alternative to the expensive ones in the downtown or Galleria area. If you don't mind driving 15-20 min to downtown at the expense of massive savings for the price per room, definitely consider this Sheraton. Amenities are not great and the area is not central or hot but the hotel is clean, staff is nice and the price makes it all worth it if you have your own car. Parking is free (!!!) and they even give you 2 bottle of water for free!
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
property is very old.
Stayed 1 night in Aug 2024

2/10 Terrible

Calvina, Darby

Liked: Cleanliness, staff & service
The Resturant food was good and the costumers service was good
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

tina

Stayed 1 night in Jul 2024

10/10 Excellent

Oscar

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great stay, comfortable
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOUSTON FAMILY TRIP
It was great, staff was amazing and accommodating from check in. Definitely would return
Stayed 1 night in Jul 2024

10/10 Excellent

Reginal

Stayed 1 night in Jul 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024