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Sheraton Houston Brookhollow Hotel

3.5 star property

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Exterior
Daily buffet breakfast (USD 20.00 per person)
Meeting facility
Lobby
Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly
  • Pool
$104
includes taxes & fees
Sep 12 - Sep 13

Explore the area

View in a map
3000 North Loop West Frwy, Houston, TX, 77092
  • Karbach Brewing
    ‪15 min walk‬
  • Memorial Park
    ‪3 min drive‬
  • George R. Brown Convention Center
    ‪12 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 274 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed

  • 274 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite, 1 Double Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Studio Suite, 1 Double Bed

  • 365 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Studio Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Studio Suite, 1 King Bed with Sofa bed

  • 365 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 2 Double Beds

8.6 out of 10
Excellent
(4 reviews)
  • 332 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 332 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(34 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(27 reviews)
  • 332 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Queen Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

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Exterior detail

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4.1 out of 5, Very Good, 2,497 reviews
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About this property

Sheraton Houston Brookhollow Hotel

3.5-star hotel in Lazybrook/Timbergrove
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite. Housekeeping is available on request.
Sheraton Houston Brookhollow Hotel offers 382 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Sheraton Houston Brookhollow Hotel provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 3.5-star property consist of a 24-hour business center, 17 meeting rooms, and coworking spaces. Event facilities measuring 15000 square feet (1394 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited complimentary onsite parking is available on a first-come, first-served basis.

Sheraton Houston Brookhollow Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Ella's Table Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Ella's Table Bar - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ella's Table Bar
  • Ella's Table Restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15,000 square feet of conference space
  • 17 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from August 29 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay
  • 0.50 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 for adults and USD 12.00 for children
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brookhollow Houston
Brookhollow Sheraton
Houston Sheraton
Sheraton Brookhollow
Sheraton Brookhollow Hotel
Sheraton Brookhollow Hotel Houston
Sheraton Brookhollow Houston
Sheraton Houston
Sheraton Houston Brookhollow
Sheraton Houston Brookhollow Hotel
Sheraton Houston Brookhollow Motel

Sheraton Houston Brookhollow Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 495 out of 1003 reviews
Rating 8 - Good. 209 out of 1003 reviews
Rating 6 - Okay. 139 out of 1003 reviews
Rating 4 - Poor. 77 out of 1003 reviews
Rating 2 - Terrible. 83 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Morgan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Zansfred

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room wasn’t clean at all
Stayed 1 night in Jun 2025

10/10 Excellent

aaliyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very fun loved the bar
Stayed 1 night in Jun 2025

6/10 Okay

Muhammad

Traveled with family
Hotel is in the middle of a renovation for this 45 plus old year property. On our floor carpet was musty, slow plumbing, no ventilation in bathroom. Parking spaces and safety measures were very adequate. No issues Ground floor lobby, eating area and banquet halls are spacious. Staff was very nice and courteous including the front desk, houskeeping and folks serving food in the breakfast bar.
Stayed 7 nights in May 2025

8/10 Good

Deborah

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
I had a Club room for two nights. The room had nice towels and the bed was good. A nice chair for relaxing and a good desk. No robe, slippers. No microwave nor fridge. The club is not what I expected. Access to sodas, water, and coffee. Some fruit and granola bars. No reception. No food. There is a bar in the hotel. I was excited to hear they were having snacks on the two evenings I was there but it was so sad. A small tray of cheese cubes and fruit then two choices of wine which were poured into a plastic cup. I think they poured one inch of wine. It felt like a wine tasting. Very weird. The next nice was beer only. Once again poured from cans into a plastic cup. Why the club was not set up for a nice experience was strange. Restaurant food for dinner was bad. Actually got sick from my sandwich. Breakfast cost $20 each. Don’t think I will stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a little bit shabby and not updated (worn out carpet in hallways etc) but it is VERY comfortable and our room was very clean. Excellent staff - everyone we interacted with were SO nice but the best person was I believe Shavay, I might be messing her name up but she was a delight. Super kind and welcoming and warm, and made sure we were well taken care of for my birthday weekend trip. Hotel has a nice pool area and is quiet despite being right off the freeway (easy on/off) and very close driving distance to lots of shopping, food etc. We were only 15 minutes from House of Blues, we were in town for a concert so the location was perfect for us. And the hotel offered free secure parking which was lovely. The continental breakfast buffet is $20 per adult and delicious and fresh, included all the basics but also made-to-order omelettes, pancakes and egg options.
Stayed 3 nights in May 2025

10/10 Excellent

Lance

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

shirin

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
location , parking lot
Stayed 2 nights in May 2025

6/10 Okay

Amine

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Very old building, old rooms, old AC, old bathrooms... Definitely needs some remodeling.
Stayed 3 nights in May 2025

10/10 Excellent

robert, sterling

Stayed 2 nights in May 2025

10/10 Excellent

Roland

Traveled with family
Everything was good. Staff were helpful and professional. I wouldn’t mind staying there again in the future.
Stayed 3 nights in May 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Doubles were over booked, assigned a single :'(

We booked a double room but were told that they were overbooked when we arrived and where given a room with 1 king size bed and a pull out sofa-bed. The gave us complementary breakfast in exchange, but it didn't quite make up for having to sleep on the incredibly uncomfortable sofa-bed for 2 nights.
Stayed 2 nights in May 2025

10/10 Excellent

Nestor, Harlingen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Matt

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BAD EXPERIENCE

I got zero sleep the entire time I was staying. There was construction or something going on and was not able to sleep because of the noise.
Stayed 4 nights in May 2025

8/10 Good

Aurelio

Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Stayed 2 nights in Apr 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Mick

Stayed 1 night in May 2025

8/10 Good

Craig, Cedar Hill

Stayed 2 nights in May 2025

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities, room comfort
Solid one night stay I enjoyed my stay in Houston
Stayed 1 night in May 2025

4/10 Poor

Andrea

Stayed 1 night in May 2025

2/10 Terrible

salvador

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty carpet dirty restroom dirty room smelly room
Stayed 1 night in May 2025