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The Chifley Houston, Tapestry Collection by Hilton

4.0 star property

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Photo gallery for The Chifley Houston, Tapestry Collection by Hilton

Lobby
Lobby
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
2400 West Loop S, Houston, TX, 77027
  • The Galleria
    ‪5 min walk‬
  • MD Anderson Cancer Center
    ‪9 min drive‬
  • NRG Stadium
    ‪11 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪33 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Queen Beds, City View

  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

48-inch LED TV with satellite channels, TV, pay movies

Suite, 1 King Bed

9.4 out of 10
Exceptional
(42 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

48-inch LED TV with satellite channels, TV, pay movies

Suite, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 463 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Accessible (Hearing)

  • 463 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (3x3 Shower)

48-inch LED TV with satellite channels, TV, pay movies

Suite, 1 Bedroom, Accessible (3x3 Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll In Shower)

48-inch LED TV with satellite channels, TV, pay movies

Suite, 1 Bedroom, Accessible (Roll In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

48-inch LED TV with satellite channels, TV, pay movies

Suite, 1 King Bed, City View

8.6 out of 10
Excellent
(8 reviews)
  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub (Hearing)

48-inch LED TV with satellite channels, TV, pay movies

Suite, 1 Bedroom, Accessible, Bathtub (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior detail

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, (2179)
$140 nightly
The price is $140 total
includes taxes & fees
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About this property

The Chifley Houston, Tapestry Collection by Hilton

4-star hotel in The Galleria
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and valet parking. Housekeeping is available on request.
The Chifley Houston, Tapestry Collection by Hilton offers 284 accommodations with safes and complimentary bottled water. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters and premium bedding. 48-inch LED televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The Chifley Houston, Tapestry Collection by Hilton features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to 9 meeting rooms and coworking spaces. Event facilities measuring 8000 square feet (743 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available. A total renovation of this property was completed in December 2022.

The Chifley Houston, Tapestry Collection by Hilton is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Rouse Bar and Lounge - This bar specializes in Fusion cuisine and serves dinner only. Happy hour is offered.
Rouse Craft Cooking - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • In-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 34.64 per day; includes in/out privileges)
  • Covered valet parking on site (USD 47.63 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rouse Bar and Lounge
  • Rouse Craft Cooking

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • 9 meeting rooms
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (34 inches high)
  • Hand-held showerhead
  • Handrails in stairways (34 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Pool hoist on site
  • Raised toilet seat (19 inches high)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Renovated entire property - December 2022
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 per person
  • Fee for in-room wireless internet: USD 4.95 per night (3-device limit, rates may vary)
  • Covered self parking fee: USD 34.64 per day (in/out privileges)
  • Covered valet parking fee: USD 47.63 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Houston Galleria Sheraton
Sheraton Houston Galleria
Sheraton Suites Hotel
Sheraton Suites Hotel Houston Galleria
Sheraton Suites Houston Galleria
Suites Houston Galleria
Sheraton Suites Houston Near The Galleria Hotel Houston
Sheraton Suites Houston Galleria Hotel

The Chifley Houston, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 732 out of 1012 reviews
Rating 8 - Good. 155 out of 1012 reviews
Rating 6 - Okay. 59 out of 1012 reviews
Rating 4 - Poor. 32 out of 1012 reviews
Rating 2 - Terrible. 34 out of 1012 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 2 nights in Mar 2025

10/10 Excellent

Brooke

Stayed 1 night in Mar 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Mar 2025

10/10 Excellent

AZIZULLAH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, lived location hotel is beautiful
Stayed 2 nights in Dec 2024

10/10 Excellent

Mayerling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Renee, Miami

Stayed 3 nights in Mar 2025

10/10 Excellent

Jared

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good business trip hotel.

Great hotel for a business trip or small family. The rooms are freshly updated, spacious, and have a nice separate sitting room and bedroom. Bed is comfortable, water pressure in the shower is outstanding, and the table area is perfect for getting work done. The parking fees are comparable with every other hotel in the Galleria area, and valet is fast with bringing your vehicle out. My only real critique is the lighting in the rooms. My room had bright white/daylight style bulbs rather than the warmer color temperature I would expect in a room like that. It makes an otherwise very nicely designed room feel a bit cold and stark. I'd recommend changing that.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cyria, Far Rockaway

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the hotel was nice. Clean. Nice bar in the lobby. The staff that I encountered were pleasant. The rooms were very nice. Just missing a microwave. But nice experience overall.
Stayed 3 nights in Mar 2025

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to Houston to see a concert during the month of December and they had the property beautifully decorated and had a bar setup as a winter wonder land. We plan on going back next year just for that. Hopefully, they will keep doing it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Christine

Stayed 2 nights in Mar 2025

8/10 Good

Michael

Stayed 2 nights in Mar 2025

10/10 Excellent

Seanelle

Stayed 4 nights in Mar 2025

10/10 Excellent

August Ryan

Stayed 1 night in Mar 2025

10/10 Excellent

Loretta

Stayed 3 nights in Mar 2025

10/10 Excellent

Komi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2025

8/10 Good

Melanie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good for the price

Good hotel for the price, and conveniently located. The service was not great, but didn’t ruin the experience or anything. The girl working the reception desk during was especially rude, but everyone else was fine.
Stayed 1 night in Mar 2025

10/10 Excellent

kyle, Brooklyn

Business traveler
The best
Stayed 3 nights in Dec 2024

4/10 Poor

behzad

Stayed 1 night in Mar 2025

8/10 Good

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at this hotel and had an overall good experience. The room was spacious, clean, and very comfortable, perfect for relaxing after a long day. Check-in and check-out were smooth and quick, which I really appreciated. One of the highlights of my stay was the bar. The bar staff were exceptional, friendly, attentive, and knowledgeable. They really made the experience feel welcoming and added a personal touch to my evenings. Parking was easy to access and convenient, though I did find it to be a bit on the expensive side. Overall, I would definitely recommend this hotel and look forward to returning!
Stayed 2 nights in Mar 2025

8/10 Good

Peter

Business traveler
Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First off, I had an awesome experience during my stay. However, I did find it a bit inconvenient that the rooms didn’t come with trash bags, and I had to bring my own. This was especially challenging since I was there for a business trip and was always in a rush. The main reason I’m writing this review is to give kudos to the incredible staff. I believe her name is Graciela, and there was another gentleman who kindly brought me trash bags (I unfortunately forgot his name, but thank you to him as well). Both were incredibly polite and friendly. Graciela went above and beyond by bringing me a microwave so I could have a late meal one evening, and I truly appreciated that. It’s the little things like this that make a big difference, and I believe employees who go the extra mile should be recognized. I’m always grateful when people take pride in their work and give it their best effort. I just wanted to make sure management knows about the excellent service I received. Thank you again!
Stayed 4 nights in Mar 2025

10/10 Excellent

Tericka, McKinney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel! The hotel is beautiful! No problems with check in. The Houston Galleria is right across the street. Plenty of restaurants and shops within 15 minute drive of the hotel! If I return to Houston, I would not hesitate to stay here again!
Stayed 4 nights in Mar 2025

8/10 Good

gregory j, massapequa

Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Mitzi

Stayed 1 night in Mar 2025