The Chifley Houston, Tapestry Collection by Hilton

4.0 star property

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Photo gallery for The Chifley Houston, Tapestry Collection by Hilton

Lobby
Lobby
Lobby
Serves dinner and happy hour
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Breakfast available
  • Pet friendly
  • Parking available

Explore the area

Map
2400 West Loop S, Houston, TX, 77027
  • Westheimer Rd
    ‪1 min walk‬
  • The Galleria
    ‪7 min walk‬
  • River Oaks District
    ‪9 min walk‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪35 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bathtub

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, City View

  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • 463 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

  • 463 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (3x3 Shower)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Roll In Shower)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, City View

  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub (Hearing)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

The Chifley Houston, Tapestry Collection by Hilton

4-star hotel in The Galleria
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and valet parking. Housekeeping is available on request.
The Chifley Houston, Tapestry Collection by Hilton offers 284 accommodations with safes and complimentary bottled water. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters and premium bedding. 48-inch LED televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The Chifley Houston, Tapestry Collection by Hilton features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to 9 meeting rooms and coworking spaces. Event facilities measuring 8000 square feet (743 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available. A total renovation of this property was completed in December 2022.

The Chifley Houston, Tapestry Collection by Hilton is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Rouse Bar and Lounge - This bar specializes in Fusion cuisine and serves dinner only. Happy hour is offered.
Rouse Craft Cooking - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • In-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 34.64 per day; includes in/out privileges)
  • Covered valet parking on site (USD 47.63 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rouse Bar and Lounge
  • Rouse Craft Cooking

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • 9 meeting rooms
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (34 inches high)
  • Hand-held showerhead
  • Handrails in stairways (34 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Pool hoist on site
  • Raised toilet seat (19 inches high)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Renovated entire property - December 2022
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 per person
  • Fee for in-room wireless internet: USD 4.95 per night (3-device limit, rates may vary)
  • Covered self parking fee: USD 34.64 per day (in/out privileges)
  • Covered valet parking fee: USD 47.63 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Houston Galleria Sheraton
Sheraton Houston Galleria
Sheraton Suites Hotel
Sheraton Suites Hotel Houston Galleria
Sheraton Suites Houston Galleria
Suites Houston Galleria
Sheraton Suites Houston Near The Galleria Hotel Houston
Sheraton Suites Houston Galleria Hotel

The Chifley Houston, Tapestry Collection by Hilton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 691 out of 1005 reviews
Rating 8 - Good. 166 out of 1005 reviews
Rating 6 - Okay. 68 out of 1005 reviews
Rating 4 - Poor. 38 out of 1005 reviews
Rating 2 - Terrible. 42 out of 1005 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

OLAJIDE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
My stay was a short overnight stay, but nonetheless highly impressive and comfortable. The bed and beddings were superbly comfortably, and the room layout was astoundingly accommodating. The toilet and shower were also spacious, well-designed and quite spartanly neat. Will definitely stay here again, though the parking was quite more expensive than most.
Stayed 1 night in Nov 2024

10/10 Excellent

Katherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Loop Location
Great location. Walking distance to Galleria Mall. Friendly staff. Reasonable parking rates. Definitely recommend for staying in the Loop.
Stayed 2 nights in Nov 2024

8/10 Good

Benjalux, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Nov 2024

6/10 Okay

Paul, Dallas

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The room was very nice. The valet/parking was a mess. Elevators were terrible.
Stayed 2 nights in Nov 2024

10/10 Excellent

Weylon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cody

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place!
Stayed 1 night in Nov 2024

4/10 Poor

Lastasia

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Unfriendly staff, not accommodating to diet needs
Stayed 3 nights in Nov 2024

10/10 Excellent

Mikaela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comforatble and great location.
Stayed 1 night in Nov 2024

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

8/10 Good

Shomari, Hillside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property at a reasonable rate
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay When I checked in the front desk staff was very nice but did not tell me about the property. The focus was on the $250 incendital fee. I had to go back and ask where was the gym, pool and hours. I think it’s great to have an QCR code in rooms that explains everything but great customer service that is personable should start at the front desk by explaining some of the amenities of the property
Stayed 3 nights in Nov 2024

10/10 Excellent

larry, Cordova

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all the shopping
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, all suite rooms, conveniently located to shopping & restaurants. Cool lounge & decent fitness center.
Stayed 3 nights in Nov 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gerard Paris the chef, made my birthday extremely special. He created a raspberry pastry filled with cream cheese. He added a scoop of vanilla ice-cream drizzled with a raspberry topping. What a kind gesture? He gets a 5 out of 5 rating. It was a wonderful birthday.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bei, Fishers

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Nov 2024

2/10 Terrible

Rami

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad
Stayed 8 nights in Nov 2024

10/10 Excellent

Dale

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Monica

Traveled with group
Liked: Amenities
Friendly staff and prompt with any request
Stayed 2 nights in Nov 2024

6/10 Okay

Rahman, Lake Mary

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
No business center. At the property. Can’t even print a file.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to area restaurants.
Stayed 2 nights in Nov 2024

2/10 Terrible

Marcus

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No microwaves no street parking as advertised. Menu didn’t have basic items
Stayed 1 night in Oct 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and property. The staff were very accommodating, friendly and professional.
Stayed 4 nights in Oct 2024