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The Chifley Houston, Tapestry Collection by Hilton

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Chifley Houston, Tapestry Collection by Hilton

Lobby
Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby
Lobby
Serves dinner and happy hour

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Breakfast available

Explore the area

Map
2400 West Loop S, Houston, TX, 77027
  • The Galleria
    7 min walk
  • Stetsons
    1 min walk
  • Wheeler Station
    7 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    35 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Queen Beds, City View

  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

48-inch LED TV with satellite channels, TV, pay movies

Suite, 1 King Bed

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

48-inch LED TV with satellite channels, TV, pay movies

Suite, 1 King Bed

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

48-inch LED TV with satellite channels, TV, pay movies

Suite, 1 King Bed, Accessible (Hearing)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Non Smoking

  • 463 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Accessible (Hearing)

  • 463 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (3x3 Shower)

48-inch LED TV with satellite channels, TV, pay movies

Suite, 1 Bedroom, Accessible (3x3 Shower)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll In Shower)

48-inch LED TV with satellite channels, TV, pay movies

Suite, 1 Bedroom, Accessible (Roll In Shower)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

48-inch LED TV with satellite channels, TV, pay movies

Suite, 1 King Bed, City View

  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub (Hearing)

48-inch LED TV with satellite channels, TV, pay movies

Suite, 1 Bedroom, Accessible, Bathtub (Hearing)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior detail

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Pool
Pet friendly
Free WiFi
Restaurant
4.0 out of 5, Very Good, (1629)
The price is $119
per night
$140 total
includes taxes & fees
Jan 1 - Jan 2
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About this property

The Chifley Houston, Tapestry Collection by Hilton

4-star hotel in The Galleria
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and valet parking. Housekeeping is available on request.
The Chifley Houston, Tapestry Collection by Hilton offers 284 accommodations with safes and complimentary bottled water. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters and premium bedding. 48-inch LED televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The Chifley Houston, Tapestry Collection by Hilton features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to 9 meeting rooms and coworking spaces. Event facilities measuring 8000 square feet (743 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available. A total renovation of this property was completed in December 2022.

The Chifley Houston, Tapestry Collection by Hilton is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Rouse Bar and Lounge - This bar specializes in Fusion cuisine and serves dinner only. Happy hour is offered.
Rouse Craft Cooking - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • In-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 34.64 per day; includes in/out privileges)
  • Covered valet parking on site (USD 47.63 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rouse Bar and Lounge
  • Rouse Craft Cooking

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • 9 meeting rooms
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (34 inches high)
  • Hand-held showerhead
  • Handrails in stairways (34 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Pool hoist on site
  • Raised toilet seat (19 inches high)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Built in 2000
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 per person
  • Fee for in-room wireless internet: USD 4.95 per night (3-device limit, rates may vary)
  • Covered self parking fee: USD 34.64 per day (in/out privileges)
  • Covered valet parking fee: USD 47.63 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Houston Galleria Sheraton
Sheraton Houston Galleria
Sheraton Suites Hotel
Sheraton Suites Hotel Houston Galleria
Sheraton Suites Houston Galleria
Suites Houston Galleria
Sheraton Suites Houston Near The Galleria Hotel Houston
Sheraton Suites Houston Galleria Hotel

The Chifley Houston, Tapestry Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 673 out of 1004 reviews" "
Rating 8 - Good. 171 out of 1004 reviews" "
Rating 6 - Okay. 73 out of 1004 reviews" "
Rating 4 - Poor. 40 out of 1004 reviews" "
Rating 2 - Terrible. 47 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

SERENA E

Liked: Cleanliness
Their phones in the room did not work. The valet system was down the entire down. I asked them to remove the charge from my room whizh they said they would do. It never happened. Operational failure but decent propert. Toilet overflowed and by the looks of the fecal stained toilet seat, this has happened before.
Stayed 3 nights in Sep 2024

6/10 Okay

Ruark

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Restaurant understaffed. Comically bad service. And they add annoying gratuity charge to food bills. They don’t overtly tell you that, which makes it a bit shady.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ahmed, Albuquerque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Melanie

Stayed 1 night in Aug 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel. I've stayed here several times while I'm town for business. The beds aren't super soft, but that's more of a personal preference. The really strange thing is that they do have a small refrigerator in the rooms, but there is no microwave. They have a full service restaurant downstairs, with a full-service bar.
Stayed 8 nights in Sep 2024

2/10 Terrible

Juan

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Our first room had a dirty towel in the shower basin and appeared only partially cleaned. However, the clerk promptly switched our room without any hassle. The next room had a “bug” issue. I want to be understanding, some circumstances are beyond the hotel’s control, especially since it is pet-friendly. That said, they ultimately made things right. My main concern was with the front desk clerk, Mary. The third-party indicated that Mary had specifically instructed them to charge us for one night’s stay, which was not the agreement at checkout. They encouraged me to return and discuss the matter directly with Mary b/c over the phone she was adamant with them about the charge. Thankfully, I was still local and I was able to go back to the hotel. When I spoke with Mary, she denied any intentional wrongdoing and attributed the situation to a miscommunication. However, I felt that she initially tried to make me believe the third-party made the decision to charge me. In the end, she resolved the issue, and I appreciated that. Nevertheless, it required additional time on my part after already being inconvenienced.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yusra

Stayed 1 night in Aug 2024

10/10 Excellent

Shanell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! 👍
Stayed 3 nights in Jun 2024

10/10 Excellent

Breyana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was everything I hoped it would be. The room met our needs and had a great view of the city. The location was convenient and about 30 minutes from the airport. The lobby smelled amazing every time I walked in, which I loved! And the VIP perk of free parking was the perfect cherry on top.
Stayed 4 nights in Aug 2024

10/10 Excellent

Danylo

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and clean, willing to come back
Stayed 1 night in Aug 2024

10/10 Excellent

Samarya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Pictures don’t do it enough justice. I will definitely be back :)
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and fresh interior. Front desk staff was top notch
Stayed 1 night in Sep 2024

8/10 Good

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Thomas, Hutto

Stayed 1 night in Aug 2024

10/10 Excellent

Tiffani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute hotel, loved my room. Convenient location, literally minutes away from everything on our itinerary.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jinlu

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff I had encountered at the hotel during the stay were all very friendly and helpful. Location was great, room was clean, beds were very comfortable. We would go back if we ever go back to Houston.
Stayed 2 nights in Aug 2024

10/10 Excellent

Israel

Stayed 2 nights in Aug 2024

6/10 Okay

Patricia

Traveled with family
Liked: Staff & service, amenities
The Chifley was perfectly adequate, I stayed in a family room. There were 5 of us and the room accommodated 6 people. The sofa-bed was very uncomfortable and the duvets cover was old and disintegrated on the inside, the bedding had visible signs of wear and tear. The room was tired and needed a refresh. The room could have been better cleaned, the door had dirt marks and the floor and bathroom wasn't cleaned as thoroughly as it should have been. However, the service was very good and staff polite and helpful. The pool was lovely and bar great for cocktails. The overall decor of the lobby is stylish and fun. Despite the negatives set out above we enjoyed our stay in the Chiefly
Stayed 11 nights in Aug 2024

6/10 Okay

Jonathan

Liked: Staff & service
Disliked: Cleanliness
One-Time Stay
I was looking forward to this stay, given my previous positive experiences with Hilton properties. However, I was disappointed, especially considering the hotel is advertised as a 4-star establishment. Firstly, within 30 minutes of checking in, a stranger knocked on my door asking if I could help her find someone, which was odd and just sketchy. Secondly, the cleanliness of the room was below expectations. The floor tiles were dirty, the bed sheets felt rough and didn’t appear clean, the refrigerator had an unpleasant odor, and the furniture was visibly unclean. While I've had worse experiences, I would rate this hotel a maximum of 3 stars. Unfortunately, I don't think I'll be returning
Stayed 1 night in Sep 2024

10/10 Excellent

Alvin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I was here for a group trip, the hotel was amazing and the restaurant and bar on the lower level had great options. Will definitely recommend this place to friends in the future!
Stayed 5 nights in Aug 2024

10/10 Excellent

PAULETTE, NEW YORK

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful comfortable clean and spacious rooms, a fantastic shower, great Nespresso coffee machine, super convenient. Feels like home. Lovely modern air and fantastically designed lobby that feels like your modern but very grand parlor! Sorry i missed the live music. Had the buffet breakfast one morning which was fine but quite pricey for a very average selection. It was certainly a much better option over the a la carte options which were almost the same price as the buffet. Overall an excellent stay and will be back again and again!
Stayed 4 nights in Aug 2024

10/10 Excellent

Tessa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024