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Sonesta ES Suites Houston Galleria

3.0 star property

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Photo gallery for Sonesta ES Suites Houston Galleria

Lobby
Full-size fridge, microwave, stovetop, dishwasher
Exterior
BBQ/picnic area
Outdoor pool, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Pet friendly
  • Laundry

Explore the area

Map
5190 Hidalgo St, Houston, TX, 77056
  • The Galleria
    ‪6 min walk‬
  • MD Anderson Cancer Center
    ‪10 min drive‬
  • NRG Stadium
    ‪11 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪38 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 656 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 657 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed

  • 656 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible (Roll-in Shower)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible (Hearing)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub (Hearing)

  • 656 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible (Hearing)

  • 656 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Hearing)

  • 656 sq ft
  • Sleeps 3
  • 1 King Bed

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Exterior detail

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

  • Pool
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  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, (1881)
The price is $155
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$183 total
includes taxes & fees
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About this property

Sonesta ES Suites Houston Galleria

3-star hotel in The Galleria
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a business center, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Sonesta ES Suites Houston Galleria offers 93 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Sonesta ES Suites Houston Galleria features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Wireless Internet access is complimentary.

This 3-star property offers access to a business center. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. Onsite self parking is complimentary.

Sonesta ES Suites Houston Galleria is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:30 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Sonesta ES Houston Galleria
Sonesta ES Suites Houston Galleria Aparthotel
Sonesta ES Suites Aparthotel Houston Galleria
Sonesta ES Suites Houston Galleria
Sonesta Houston Galleria
Sonesta Suites Houston Galleria
Staybridge Suites Houston-Near The Galleria Hotel Houston
Sonesta ES Suites Houston Gal
Sonesta ES Suites Houston Galleria Hotel
Sonesta ES Suites Houston Galleria Houston
Sonesta ES Suites Houston Galleria Hotel Houston

Sonesta ES Suites Houston Galleria Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 497 out of 1001 reviews
Rating 8 - Good. 235 out of 1001 reviews
Rating 6 - Okay. 135 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 55 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lenny

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Galleria accessible
Location is very convenient. Room was a bit above average but it is worn around the edges but was very comfortable. The hotel must be going through some renovations as the hallways were all plastered or missing paint. Hope that is the case. But overall, if the location by the Galleria is a must this hotel was very suitable.
Stayed 1 night in Dec 2024

6/10 Okay

Rita

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Lackluster
Was expecting a more upscale experience from the property photos. The rooms were dated, though the bed was quite comfy. General public area needs much improvement. Heavy patch work in the hallways. I saw no evidence of ongoing paint work or even smelled paint. Hot water for showering was inconsistent. Housekeeping staff was excellent! Unfortunately, I am "one n done" with this place.
Stayed 3 nights in Dec 2024

8/10 Good

Deandra

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Two min walk to the mall CVS tj maxx ulta beauty...very convient for lyfts...The door you could see through the cracks... front desk staff sooooooooo amazing
Stayed 4 nights in Dec 2024

6/10 Okay

Salim

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Rooms are comfortable and location was great. Front desk customer services was absolute terrible
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Very run down property but the cost was good
Stayed 3 nights in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Amazing. Very good value for money. Clean, quiet, next to restaurants and the Galleria shopping mall
Stayed 1 night in Nov 2024

8/10 Good

Vinka

Traveled with family
Liked: Cleanliness, staff & service, amenities
Buen desayuno y la habitación comoda
Stayed 1 night in Dec 2024

10/10 Excellent

Roel

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Jay

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Place was cool, seems like they are working on the place. But the staff is nice
Stayed 2 nights in Dec 2024

4/10 Poor

Mikkel

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Cheap hotel stay for good reason
Hotel was appealing in lobby and that’s room was decent. Hotel was obviously under going some renovations and in the week we were there, no progress was made. Room itself was nice enough, but after the room hadn’t been cleaned, we contacted the front desk and they claimed we had the “do not disturb” sign on our but, which we did not.
Stayed 5 nights in Dec 2024

8/10 Good

Charlene

Business traveler
Liked: Staff & service
The place is undergoing a remodel. Walls in hallway have lots of spackle and I’m sure they’re about to get painted. Otherwise, very nice. Clean, Ample rooms with kitchenette.
Stayed 1 night in Dec 2024

10/10 Excellent

tyler

Liked: Cleanliness, staff & service, property conditions & facilities
It was cool
Stayed 1 night in Nov 2024

8/10 Good

Sidney

Traveled with family
Liked: Cleanliness, staff & service
For the holidays, the resort should have been ready. Hallway walls still with plaster and chipped paint on them did not give it such a welcoming feeling
Stayed 4 nights in Nov 2024

8/10 Good

ALFREDO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to galleria and it's clean. 2nd shift employee needs a happier face. It seems that it's hard for him to smile or he's been working mostly graveyard. Regardless, he needs to be reminded that he's one of the customers' first impression. Sonesta needs happy faces all the time. Thank you.
Stayed 2 nights in Nov 2024

10/10 Excellent

Roje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel & room was very clean, nice staff!
Stayed 2 nights in Nov 2024

6/10 Okay

CLAUDIA RUIZ

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great location, looks like had lots of water damage on the ceiling, the carpet at the hall way on the 2md floor was so dirty, was a bad smell all the time at the hall way as well. Took so long to get hot water at the shower is a shame to waste so much water
Stayed 2 nights in Nov 2024

10/10 Excellent

Tanganyka

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend
Stayed 2 nights in Nov 2024

10/10 Excellent

Mauricio

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Overnight saty for buisness meeting only
Stayed 1 night in Oct 2024

8/10 Good

Evon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The bed is horrible it was hard got absolutely no
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Jennifer

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not for me
The hotel is in horrible condition. There are paint spots all over the walls. It just didn’t look appealing at all. My air conditioner in the room didn’t work. Thank goodness is was a pleasant weather day in Houston, so it wasn’t unbearable. The room was clean as for as the basic, but there was left over hair from previous guests. That is a BIG ick for me. I thought that this hotel would be like the Sonesta hotel right off of the 610 loop, but NOPE! The staff were nice but that is the most good I can say about my stay. I won’t go back.
Stayed 1 night in Nov 2024

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Room was fine. They DO need to paint the hallways.
Stayed 7 nights in Nov 2024

6/10 Okay

Joseph, Weatherford

Disliked: Cleanliness, property conditions & facilities
I requested a two night stay and only one night was recorded. The desk guy said I'd have to do it again online for another stay. The hotel looks like its under construction , so i'll probably go elsewhere
Stayed 1 night in Nov 2024