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Sonesta ES Suites Houston Galleria

3.0 star property

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Photo gallery for Sonesta ES Suites Houston Galleria

Lobby
Outdoor pool, sun loungers
Studio Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Full-size fridge, microwave, stovetop, dishwasher

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Kitchen
  • Pet friendly

Explore the area

Map
5190 Hidalgo St, Houston, TX, 77056
  • The Galleria
    ‪5 min walk‬
  • MD Anderson Cancer Center
    ‪8 min drive‬
  • NRG Stadium
    ‪10 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪34 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 656 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 657 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed

  • 656 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible (Roll-in Shower)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible (Hearing)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub (Hearing)

  • 656 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible (Hearing)

  • 656 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Hearing)

  • 656 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Sonesta ES Suites Houston Galleria

3-star hotel in The Galleria
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a business center, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Sonesta ES Suites Houston Galleria offers 93 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Sonesta ES Suites Houston Galleria features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Wireless Internet access is complimentary.

This 3-star property offers access to a business center. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. Onsite self parking is complimentary.

Sonesta ES Suites Houston Galleria is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:30 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Sonesta ES Houston Galleria
Sonesta ES Suites Houston Galleria Aparthotel
Sonesta ES Suites Aparthotel Houston Galleria
Sonesta ES Suites Houston Galleria
Sonesta Houston Galleria
Sonesta Suites Houston Galleria
Staybridge Suites Houston-Near The Galleria Hotel Houston
Sonesta ES Suites Houston Gal
Sonesta ES Suites Houston Galleria Hotel
Sonesta ES Suites Houston Galleria Houston
Sonesta ES Suites Houston Galleria Hotel Houston

Sonesta ES Suites Houston Galleria Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 504 out of 1017 reviews
Rating 8 - Good. 239 out of 1017 reviews
Rating 6 - Okay. 138 out of 1017 reviews
Rating 4 - Poor. 79 out of 1017 reviews
Rating 2 - Terrible. 57 out of 1017 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Paulina

Liked: Cleanliness
They have a parking permit required to be on your dash No Tape to secure the permit (1/4 piece of paper), property takes down your car make, model and license plate to verify Hauled car away, lost 4-5 hours and property management said our fault and to pay the tow company $250 Took over an hour to get a manager to call, and manager said our fault the permit was not seen by Tow company, so pay the tow Informed management, we are your customer and you are a franchise with what could be fraud Management acquiescing called the tow company and verified the auto make, model and license plate were registered at the hotel Parking permit was in the defrost vent…but day lost and stress…so stupid and preventable with larger parking permits, hanging ones for mirrors or a piece of scotch tape
Stayed 2 nights in Nov 2024

6/10 Okay

Eren

Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher, Clemmons

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent affordable site with everything you need.
Stayed 6 nights in Feb 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Location was good. The property needs to be renovated
Stayed 1 night in Feb 2025

8/10 Good

Joe H.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

This is a very nice hotel and good for extended stay. Located across the street from two very nice bar and grill establishments. I was puzzled as to why the two televisions in the breakfast area were out of service. I asked the front desk and she knew about it. She didn't know for how long. I asked if the manager knew, she said yes. Hopefully the manager will address this as soon as possible.
Stayed 1 night in Feb 2025

8/10 Good

Daisuke

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was clean and the staff were great. Free breakfast was a plus! The only downside was the ongoing construction. The hallway carpet being completely removed was quite alarming. Other than that, it was a great stay. Look forward to the remodel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Joshua

Disliked: Property conditions & facilities
No hot water on a cold morning.
Stayed 1 night in Feb 2025

6/10 Okay

Pedro

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Cristina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! Staff was very welcoming and helpful. The parking was extremely easy. The suite was spacious. Housekeeping came everyday to clean the suite and give us fresh towels.
Stayed 5 nights in Feb 2025

2/10 Terrible

Jesus

Stayed 5 nights in Jan 2025

10/10 Excellent

ar

Stayed 3 nights in Jan 2025

10/10 Excellent

Antwan

Stayed 1 night in Feb 2025

6/10 Okay

lawrence

Liked: Staff & service
Bugs in the room
Stayed 4 nights in Feb 2025

4/10 Poor

Robert

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Very outdated and felt run down and cheap.
Stayed 1 night in Feb 2025

2/10 Terrible

Navarre

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

julio, san dimas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location for shoping
Stayed 2 nights in Feb 2025

10/10 Excellent

ROBERT

Liked: Staff & service, property conditions & facilities
Nice rooms.
Stayed 6 nights in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

Mediocre

Check in was easy. Rooms ok. Toilet sits very low. Not much water pressure and its not hot. Breakfast was good and a good variety of choices. Milk needs to be kept on ice as it was room temp and was sour. Not great but not awful.
Stayed 1 night in Feb 2025

10/10 Excellent

CARLOS, TROPHY CLUB

Stayed 1 night in Feb 2025

10/10 Excellent

nora elia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was very good, them are remodeling all the common areas, parking so good breakfast so good staff so good I want to thank to Marisol, Ray and Tom for doing very good them job, Ill back as soon as I go to houston again. thanks!
Stayed 2 nights in Feb 2025

6/10 Okay

Eri

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Neal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Haeli

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I would choose to stay here again if I return to Houston.
Stayed 2 nights in Jan 2025

10/10 Excellent

Christina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stellar Stay at the Sonesta! Thank You for making my trip Completely Comfortable!
Stayed 3 nights in Jan 2025