SpringHill Suites Houston Medical Center/NRG Park

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SpringHill Suites Houston Medical Center/NRG Park

Exterior
Outdoor pool
Reception
Suite, Multiple Beds | 1 bedroom, premium bedding, desk, blackout drapes
32-inch flat-screen TV with cable channels, TV, iPod dock

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Hot Tub
  • Parking available
  • Pool

Explore the area

Map
1400 Old Spanish Trl, Houston, TX, 77054
  • NRG Center
    10 min walk
  • Liberty Taco
    5 min walk
  • Smith Lands Station
    8 min walk
  • Houston, TX (IAH-George Bush Intercontinental)
    43 min drive

Room options

Suite, 1 King Bed with Sofa bed

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

  • 420 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

SpringHill Suites Houston Medical Center/NRG Park

Hotel in Astrodome
An outdoor pool, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a spa tub are onsite. Housekeeping is available on request.
SpringHill Suites Houston Medical Center/NRG Park offers 190 air-conditioned accommodations with iPod docking stations and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, SpringHill Suites Houston Medical Center/NRG Park provides a spa tub and a fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site. This business-friendly hotel also offers a garden, a picnic area, and coffee/tea in a common area. Onsite parking is available (surcharge).

SpringHill Suites Houston Medical Center/NRG Park is a smoke-free property.

Guests are offered a complimentary self-serve breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from December 18 2024 to February 1 2025 (dates subject to change):
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 12.00 per day
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites /Reliant
SpringHill Suites /Reliant Hotel
SpringHill Suites /Reliant Hotel Houston Park
SpringHill Suites Houston /Reliant Park
SpringHill Suites Houston /NRG Park Hotel
SpringHill Suites /NRG Park Hotel
SpringHill Suites Houston /NRG Park
SpringHill Suites /NRG Park
SpringHill Suites Houston Medical Center/NRG Park Hotel
SpringHill Suites Houston Medical Center/NRG Park Houston
SpringHill Suites Houston Medical Center/NRG Park Hotel Houston

SpringHill Suites Houston Medical Center/NRG Park Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1001 reviews" "
Rating 8 - Good. 274 out of 1001 reviews" "
Rating 6 - Okay. 74 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Stayed 2 nights in Aug 2024

4/10 Poor

Bryan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very friendly and respectful. Rooms were very clean and spacious. Pareking lot was gated and safe. Location was great because it’s close to several restaurants and shopping centers and walking distance to NRG stadium. I would definitely stay here again!
Stayed 1 night in Sep 2024

10/10 Excellent

Ramon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff
Second time staying here. Staff is awesome. Bar is a nice touch! Ill be back!
Stayed 2 nights in Sep 2024

10/10 Excellent

Vanessa

Stayed 1 night in Sep 2024

10/10 Excellent

Eulises, Edinburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Larry, Temple

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property had a musty old smell and humid rooms. One of the elevators was not working and cleaning crew was utilizing it during check out time.
Stayed 1 night in Aug 2024

6/10 Okay

Addis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nahomi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff. Clean and safe. Breakfast was good and had different opinions. Would recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Essie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect area and plenty paking spaces. Pillows were long and narrow like a rectangle. No safe in room.
Stayed 4 nights in Aug 2024

10/10 Excellent

ravi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Stayed 2 nights in Aug 2024

10/10 Excellent

Wendy, White Oak

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was nice and spacious and allowed us a late check out. it was great
Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, clean, comfortable bed.
Stayed 1 night in Aug 2024

6/10 Okay

Prosper

Disliked: Property conditions & facilities
One of the elevators was inoperative
Stayed 3 nights in Aug 2024

6/10 Okay

Franklin D

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little Struggle at Check in
I am a travel agent. I booked through Marriot Bonvoy. The agent did everything and it turned out looking as if I had booked three rooms when I booked two. One room worked fine, it was in the clients name. The other room was in my name when I provided the second client. The room also said welcome my name on the tv screen in both rooms. My second client was charged twice for his room and they told me it would take up to a week to clear off his card. We are awaiting the end of the week to see if this does drop off. The room that had problems and that they didn't have his name ends up being on the name of this review. No idea why they couldn't see him name at check in.
Stayed 1 night in Aug 2024

8/10 Good

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities
One Elevator was broke and caused traffic getting up and down but overall everything else was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely be back!
The first room had a water leak in the bathroom. Water was coming from the wall. We were quickly moved to another room. The elevator was broke, the other elevator was in horrible shape. Sounded like it was struggling to operate. There was a note letting you know parts were on the way for it to be fixed. The pool was nice but the hot tub never got hot despite pushing the timer for it to be activated. The bed was comfortable and the room was nice. I would definitely stay here again. Staff was amazing. It’s an older place, perfectly priced. The breakfast was delicious! Large variety of items to choose from.
Stayed 1 night in Jun 2024

10/10 Excellent

Clarissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in, attentive staff, the lady who serves the breakfast did an amazing job at cleaning up and serving the foods, clean rooms and great safe location
Stayed 3 nights in Aug 2024

10/10 Excellent

Stanley

Stayed 1 night in Aug 2024

10/10 Excellent

Dandrea

Stayed 5 nights in Aug 2024

10/10 Excellent

Merrill

Liked: Cleanliness, staff & service
Appreciate the shuttle
Stayed 1 night in Aug 2024