SpringHill Suites Houston Medical Center/NRG Park

3.0 star property

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Photo gallery for SpringHill Suites Houston Medical Center/NRG Park

Exterior
Reception
1 bedroom, premium bedding, desk, blackout drapes
Outdoor pool
32-inch flat-screen TV with cable channels, TV, iPod dock

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Housekeeping

Explore the area

Map
1400 Old Spanish Trl, Houston, TX, 77054
  • NRG Park
    ‪14 min walk‬
  • NRG Stadium
    ‪15 min walk‬
  • MD Anderson Cancer Center
    ‪3 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪43 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

  • 420 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

SpringHill Suites Houston Medical Center/NRG Park

Hotel in Astrodome
An outdoor pool, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a hot tub are onsite. Housekeeping is available on request.
SpringHill Suites Houston Medical Center/NRG Park offers 190 air-conditioned accommodations with iPod docking stations and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, SpringHill Suites Houston Medical Center/NRG Park provides a hot tub and a fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site. This business-friendly hotel also offers a garden, a picnic area, and coffee/tea in a common area. Onsite parking is available (surcharge).

SpringHill Suites Houston Medical Center/NRG Park is a smoke-free property.

Guests are offered a complimentary self-serve breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 12.00 per day
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites /Reliant
SpringHill Suites /Reliant Hotel
SpringHill Suites /Reliant Hotel Houston Park
SpringHill Suites Houston /Reliant Park
SpringHill Suites Houston /NRG Park Hotel
SpringHill Suites /NRG Park Hotel
SpringHill Suites Houston /NRG Park
SpringHill Suites /NRG Park
SpringHill Suites Houston Medical Center/NRG Park Hotel
SpringHill Suites Houston Medical Center/NRG Park Houston
SpringHill Suites Houston Medical Center/NRG Park Hotel Houston

SpringHill Suites Houston Medical Center/NRG Park Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly. Breakfast was delicious and super clean area. Will definitely choose this hotel again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Medical
Our stay was short but great.
Stayed 1 night in Dec 2024

8/10 Good

Phillip

Stayed 3 nights in Dec 2024

10/10 Excellent

Ron

Stayed 4 nights in Dec 2024

10/10 Excellent

Sulema

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

huichao

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

James P

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Haley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Nora J

Stayed 3 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Stadium
We were in town for the Texans game and stayed here because it was close to the stadium. We were able to keep our car parked there for a small fee. The walk to NRG Stadium was only about ten minutes. Our room was comfortable and quiet. There were a number of hot and cold items for breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Enrique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great but reception was not really good. lady did not mention about breakfast and was not friendly. She looked tired! One of the assistance boy was nice at the same time.
Stayed 1 night in Nov 2024

10/10 Excellent

Atilano

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Laura

Traveled with group
Liked: Cleanliness, staff & service
Reservation Error
My reservation through Hotels.com was for 4 adults and 2 rooms. Luckily, I called the hotel about the reservation. They had only one room booked. They did have another room available so crisis averted but I was not happy about the whole situation. I had to speak to the manager because the customer service was awful.
Stayed 1 night in Nov 2024

6/10 Okay

Jessica

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I liked the property
Stayed 2 nights in Nov 2024

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Susie

Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

windie lyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the location
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy, RAY TOWNSHIP

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast staff was helpful and curteous
Stayed 3 nights in Nov 2024

10/10 Excellent

Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful establishment with very spacious rooms and great breakfast.
Stayed 2 nights in Nov 2024

8/10 Good

William J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

STEPHEN, PORT NECHES

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Perla

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities
Breakfast was great. Pool was dirty/green. Rooms outdated especially restrooms
Stayed 1 night in Oct 2024

4/10 Poor

Carolina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024