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SpringHill Suites Houston Medical Center/NRG Park

3.0 star property

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Photo gallery for SpringHill Suites Houston Medical Center/NRG Park

Exterior
1 bedroom, premium bedding, desk, blackout drapes
Reception
Outdoor pool
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Housekeeping
  • Parking available
$118
includes taxes & fees
Sep 11 - Sep 12

Explore the area

View in a map
1400 Old Spanish Trl, Houston, TX, 77054
  • NRG Stadium
    ‪12 min walk‬
  • NRG Park
    ‪13 min walk‬
  • MD Anderson Cancer Center
    ‪2 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

32-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(34 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

1 bedroom, premium bedding, desk, blackout drapes

Suite, Multiple Beds

9.4 out of 10
Exceptional
(38 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Hearing Accessible)

1 bedroom, premium bedding, desk, blackout drapes

Suite, Multiple Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, desk, blackout drapes

Suite, Multiple Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout drapes

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Hot Tub
  • Breakfast included
  • Pet friendly
4.6 out of 5, Wonderful, 1,947 reviews
Hyatt Place Houston Medical Center

About this property

SpringHill Suites Houston Medical Center/NRG Park

Hotel in Astrodome
An outdoor pool, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a hot tub are onsite. Housekeeping is available on request.
SpringHill Suites Houston Medical Center/NRG Park offers 190 air-conditioned accommodations with iPod docking stations and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, SpringHill Suites Houston Medical Center/NRG Park provides a hot tub and a fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site. This business-friendly hotel also offers a garden, a picnic area, and coffee/tea in a common area. Onsite parking is available (surcharge).

SpringHill Suites Houston Medical Center/NRG Park is a smoke-free property.

Guests are offered a complimentary self-serve breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 12.00 per day
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites /Reliant
SpringHill Suites /Reliant Hotel
SpringHill Suites /Reliant Hotel Houston Park
SpringHill Suites Houston /Reliant Park
SpringHill Suites Houston /NRG Park Hotel
SpringHill Suites /NRG Park Hotel
SpringHill Suites Houston /NRG Park
SpringHill Suites /NRG Park
SpringHill Suites Houston Medical Center/NRG Park Hotel
SpringHill Suites Houston Medical Center/NRG Park Houston
SpringHill Suites Houston Medical Center/NRG Park Hotel Houston

SpringHill Suites Houston Medical Center/NRG Park Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 620 out of 1004 reviews
Rating 8 - Good. 250 out of 1004 reviews
Rating 6 - Okay. 70 out of 1004 reviews
Rating 4 - Poor. 37 out of 1004 reviews
Rating 2 - Terrible. 27 out of 1004 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Stayed 1 night in May 2025

10/10 Excellent

Brenda

Stayed 2 nights in May 2025

10/10 Excellent

Ana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location to NRG, Staff Friendly and very nice large rooms.
Stayed 1 night in May 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Nice complimentary breakfast. Hallway to room and elevator was stuffy and a bit too warm. Very clean.
Stayed 1 night in May 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area, friendly front staff, nice room, awesome water pressure
Stayed 1 night in May 2025

6/10 Okay

Brent

Traveled with family
Liked: Staff & service, room comfort

Would not recommend.

I would not recommend staying at this property. There is a very strong smell in the halls and in the room we stayed in. It was an old musky smell. There were candy wrappers stuffed in the seat of the pullout bed. That concerns me on the true cleanliness of the rooms. The room was very warm upon entry and the sofa area was easily 5 degrees warmer than the rest of the room. Overall not pleased with the cleanliness and comfort of the room. The pool water was not clear. The hot tub was not in service and completely drained. The ratings of this hotel are not aligned with the actual property. I was disappointed in this stay.
Stayed 2 nights in May 2025

8/10 Good

Patrice

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, Quiet, Family Oriented
Stayed 1 night in May 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Tiffany, North Little Rock

Disliked: Cleanliness, property conditions & facilities
The accommodations did not match the price. The bathrooms weren’t very clean and the room smelled like mildew. I sneezed the entire visit. The rooms could also stand an update. The final issue was that the water was turned off for 2 hours while we were there.
Stayed 2 nights in May 2025

6/10 Okay

john, Helotes

Traveled with family
Liked: Staff & service
Receptionist at front desk was friendly and helpful, Regina. A/C in room only worked half the night then set on 71 degrees on its own . Room was warm by the early morning and could not adjust A/C .Hot tub wasn’t working . Room had a stuffy smell
Stayed 1 night in May 2025

4/10 Poor

Rondala

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Belsa

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Family trip to Houston.

It’s an older hotel. The trundle mattress could use replacing. There needs to be more food options for breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great. Very clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Friendly front desk service. Room cleaning is more focused on restock. Much needed but was not as expected. The area felt safe which is important to me. Location was good. Walking distance to a Walgreens. Two elevators that don't take long. Breakfast drink options were great.
Stayed 3 nights in Apr 2025

10/10 Excellent

Chenault

Stayed 1 night in Jan 2025

10/10 Excellent

Bethia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Velita

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is pleasant and very helpful. They made the stay even better than expected.
Stayed 1 night in Apr 2025

2/10 Terrible

Shelitta

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is outdated and needs a makeover, tub has a dirty ring around tub and knob. The breakfast is horrible. The towels are dirty. The parking is insane, a guess should not have to pay to park.
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The bed was super comfortable and the room was nice and clean. We attended the Houston Rodeo and there were shuttles every 15 minutes. Matt at the bar was friendly and quick to keep everyone happy.
Stayed 1 night in Mar 2025

6/10 Okay

Jessica

Business traveler
Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in Mar 2025

8/10 Good

GARY

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the suite was great, but the bathroom was small. It was hard to move around in it with just one person, let alone two. They had a shuttle to MD Anderson, which we used. The driver we had was a good driver.
Stayed 1 night in Mar 2025

10/10 Excellent

Ariel

Stayed 1 night in Mar 2025