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Springhill Suites By Marriott Houston Brookhollow

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Springhill Suites By Marriott Houston Brookhollow

Exterior
Lobby lounge
Lobby lounge
1 bedroom, premium bedding, desk, laptop workspace
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Gym
  • Laundry

Explore the area

Map
2750 North Loop West, Houston, TX, 77092
  • Karbach Brewing
    2 min drive
  • Memorial Hermann Greater Heights Hospital
    3 min drive
  • Memorial Park
    5 min drive
  • Houston, TX (HOU-William P. Hobby)
    43 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

TV

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, laptop workspace

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, desk, laptop workspace

Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | 1 bedroom, premium bedding, desk, laptop workspace

Suite, Multiple Beds

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Sheraton Houston Brookhollow Hotel

Pool
Hot Tub
Pet friendly
Parking included
4.1 out of 5, Very Good, (1004)
The price is $84
per night
$99 total
includes taxes & fees
Jan 6 - Jan 7
Sheraton Houston Brookhollow Hotel

About this property

Springhill Suites By Marriott Houston Brookhollow

3-star hotel in Lazybrook/Timbergrove
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities. Housekeeping is available on request.
Springhill Suites By Marriott Houston Brookhollow offers 79 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Onsite parking is available (surcharge).

Springhill Suites By Marriott Houston Brookhollow is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 3 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from April 3 2024 to April 2 2026 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Swimming pool
The property will be renovating from October 18 2024 to January 17 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Parking area
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25 per day
  • 2.000 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 3.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Brookhollow
Marriott Brookhollow Houston
Springhill Suites Marriott Brookhollow
Springhill Suites Marriott Brookhollow Hotel
Springhill Suites Marriott Brookhollow Hotel Houston
Springhill Suites Marriott Houston Brookhollow Hotel
Springhill Suites Marriott Houston Brookhollow
Springhill Suites By Marriott Houston Brookhollow Hotel
Springhill Suites By Marriott Houston Brookhollow Houston
Springhill Suites By Marriott Houston Brookhollow Hotel Houston

Springhill Suites By Marriott Houston Brookhollow Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 479 out of 1000 reviews" "
Rating 8 - Good. 261 out of 1000 reviews" "
Rating 6 - Okay. 111 out of 1000 reviews" "
Rating 4 - Poor. 76 out of 1000 reviews" "
Rating 2 - Terrible. 73 out of 1000 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Rana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
All under construction looks like a tornado went through the building. Nothing happened but didn’t feel safe, vibes were off.
Stayed 1 night in Sep 2024

10/10 Excellent

Olaseni

Business traveler
The property was under renovation
Stayed 4 nights in Sep 2024

2/10 Terrible

Venkataramana

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
The Hotel is under construction all amenities are close, if would have been great if they give you a noticed once you book a Hotel, but no you find the state of the hotel, no gym, no tv, dusk because of the constructions if I could cancel the stay I would have
Stayed 2 nights in Sep 2024

6/10 Okay

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was unfortunately in very poor condition, not at all like what the pictures looked like. The sofa in the room had a bunch of stains on it, like it was dusty and hadn't been vacuumed. The shower had black mold in it, and the shower curtain was torn.
Stayed 3 nights in Aug 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst experience we ever had, hotel was under a major construction which is not stated when booked! Ceiling falling above the bathtub and black mold everywhere! Refused to refund us even though we didn’t stay! We have 3 small children there was no way we would stay ! Even if it was free! No help from Expedia or mariott! Never again!
Stayed 1 night in Aug 2024

4/10 Poor

Melissa

Stayed 1 night in Aug 2024

2/10 Terrible

Kenny

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was unsafe unsanitary and uninhabitable I mystery fluids on carpet and sofa bed no tv service gym out of too I requested a refund I hope it is honored false advertising and poor business 35 year Marriott customer I have be rd see. Thus
Stayed 1 night in Aug 2024

2/10 Terrible

Geo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is under construction, food is limited, beds are dirty and smelling mold. This property should not be open until the construction is done and fully open. It feels unsafe.
Stayed 1 night in Aug 2024

2/10 Terrible

Sergio

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Mirtela

Disliked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Natacha

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel has damage in the roof of main entrance, the elevator doesn’t work correctly, the hall has cockroaches, the A/C unit is too old and noisy, really bad experience, I stayed just because at that time of the night I didn’t have other option
Stayed 1 night in Aug 2024

2/10 Terrible

Stephanie

Stayed 4 nights in Mar 2024

2/10 Terrible

Miranda, Amarillo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were told it would be refunded in 1-4 days nothing yet gas been done.
Stayed 3 nights in May 2024

2/10 Terrible

John

Disliked: Staff & service
Stayed 1 night in May 2024

2/10 Terrible

Maribel A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your app allowed me to book a hotel that did not have electricity and was not accepting check-ins. How is that legal? You refuse to give me a refund for a booking that should have never happened. I booked and paid for a room and when I got to the hotel there was a sign that said no electricity no check-ins. I use your chat app to get zero results.
Stayed 1 night in May 2024

8/10 Good

Hamze

Liked: Cleanliness
Everything is just ok
Stayed 1 night in May 2024

2/10 Terrible

paul

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atrocious
Booked the reservation, then showed up and said no check-in because they hadn't recovered power in 3 days. Wouldn't provide refund. Abysmal, as is Hotels.com.
Stayed 1 night in May 2024

2/10 Terrible

April

Disliked: Cleanliness
Stayed 1 night in May 2024

2/10 Terrible

Karin, Pewaukee

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After not being able for reach the location the day we left for Houston, I contacted the chain directly and was assured that, even though a lot of the city was without power due to a storm that location was “up and ready to receive. Upon arrival we found that location completely shutdown and was told it had been that way all day. We were forced to make other arrangements in very bad weather and amongst many in the same situation.
Stayed 2 nights in May 2024

2/10 Terrible

Ryan

Disliked: Cleanliness, property conditions & facilities
Rooms smelled like an dirty locker room. Stains everywhere. Mold in the shower. No hot water.
Stayed 3 nights in May 2024

2/10 Terrible

Audry

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first room smelled like mold and I requested another room. I was able to get another room and found brown liquid in the bathtub. I requested a refunded. I was told that I would receive the refund but did not receive it. I was very disappointed in this hotel because It was my go to a few years ago. Alot has changed
Stayed 1 night in May 2024

6/10 Okay

Daniel

Liked: Room comfort
Disliked: Cleanliness
Just OK
The room was a bit musty and clearly had some humidity control issues. There were signs of water damage on the ceiling, and some of the texture was peeling away from the drywall. Shower was not particularly clean, and there was no shampoo or body wash available in the refillable containers on the wall. Bed was comfortable, no bed bugs, breakfast was serviceable.
Stayed 1 night in May 2024

8/10 Good

Courtney

Liked: Cleanliness, property conditions & facilities, room comfort
It was ok
From the outside the hotel didn’t look all that great. The room was mostly clean and spacious so that made up for it. Although there was visible handprints throughout the room, not sure if those were from past guests or housekeeping. The breakfast was the bare minimum, bacon, eggs, cereal, oatmeal, and toast. It didn’t seem as if anyone was attending the breakfast area to upkeep and refill the food, so no bacon available.
Stayed 1 night in May 2024