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Springhill Suites by Marriott Houston Dwntn/Convention Cntr

2.5 star property

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Photo gallery for Springhill Suites by Marriott Houston Dwntn/Convention Cntr

Exterior
Reception
Lobby
Outdoor pool, sun loungers
Studio, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
914 Dallas Street, Houston, TX, 77002
  • Toyota Center
    ‪7 min walk‬
  • Daikin Park
    ‪12 min walk‬
  • George R. Brown Convention Center
    ‪15 min walk‬
  • Houston, TX (HOU-William P. Hobby)
    ‪14 min drive‬

Room options

View all photos for Studio, Multiple Beds (Mobility Accessible, Tub)

Shower, free toiletries, hair dryer, towels

Studio, Multiple Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

Shower, free toiletries, hair dryer, towels

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, soundproofing

Studio, Multiple Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, soundproofing

Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | Living area | LCD TV

Studio, Multiple Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

LCD TV

Studio, 1 King Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

LCD TV

Studio, 1 King Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

LCD TV

Studio, Multiple Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

LCD TV

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Shower, free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

LCD TV

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Property amenity

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1290)
$146 nightly
The price is $146 total
includes taxes & fees
Holiday Inn Houston Downtown by IHG

About this property

Springhill Suites by Marriott Houston Dwntn/Convention Cntr

Hotel in Downtown Houston
An outdoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, valet parking, a business center, and conference space are onsite. Housekeeping is available on request.
Springhill Suites by Marriott Houston Dwntn/Convention Cntr offers 167 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Springhill Suites by Marriott Houston Dwntn/Convention Cntr features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. Event facilities measuring 2112 square feet (196 square meters) include conference space. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Springhill Suites by Marriott Houston Dwntn/Convention Cntr has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 59 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,112 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 59 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Houston Downtown/Convention Center Hotel
Springhill Suites Downtown/Convention Center Hotel

Springhill Suites by Marriott Houston Dwntn/Convention Cntr Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 541 out of 1002 reviews
Rating 8 - Good. 215 out of 1002 reviews
Rating 6 - Okay. 121 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 69 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cameron

Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in downtown entertainment area

Great downtown hotel, walking distance to entertainment and retail. Our suite was spacious, clean, and comfortable. Accessible bathroom had all modern accommodations.
Stayed 1 night in Dec 2024

10/10 Excellent

Enrique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot for business trips
Stayed 2 nights in Mar 2025

2/10 Terrible

Juan

Stayed 1 night in Dec 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best. Better than all the rest.

It was amazing. Better than I expected. The staff and room were the best.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeanette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great! The only problem were the people in the next room yelling and running around in the hall at 1 am!
Stayed 1 night in Feb 2025

8/10 Good

Delores

Stayed 2 nights in Sep 2024

8/10 Good

John

Stayed 2 nights in Feb 2025

10/10 Excellent

JAMES

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Parking
Stayed 1 night in Feb 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Hotel Room

The hotel room was nice and clean. The staff were friendly. The only thing I would warn guests about is the bill. When we were checking out, I asked for a hard copy of the bill. They were charging us for Valet Service and a MasterCard fee. We did not use the Valet Service. It was promptly taken off when we told them, but how many times have they gotten away with that? Just check your final bill.
Stayed 1 night in Feb 2025

2/10 Terrible

Sarah

Disliked: Staff & service
I received a notice less than 12 hours before I was supposed to check in that they sent me an email that stated that they "could not accommodate my reservation" and placed me in a hotel over 15 minutes away from my convention. When I requested to speak to the agent, she said she had 'left the property and someone would follow up in the morning'. Which turned out to be false, when I called the front desk the person told me she was still there. Inexcusable.
Stayed 5 nights in Feb 2025

10/10 Excellent

Mohit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay!
Stayed 1 night in Dec 2024

8/10 Good

Regan, Seattle

Stayed 1 night in Feb 2025

8/10 Good

Alan

Good location. Good hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Poliana

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good time!
Stayed 2 nights in Jan 2025

6/10 Okay

Hilda

Stayed 5 nights in Jan 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really kind, and the hotel has all the facilities we needed to be comfortable.
Stayed 5 nights in Jan 2025

10/10 Excellent

Shilpa

Stayed 1 night in Jan 2025

8/10 Good

ian

Traveled with partner
Liked: Staff & service, amenities
Hotel definitely shows its age. Only one elevator worked while we were there and with 15 floors that's an issue. Breakfast was very good and staff very professional. Rooms are big and bed comfortable. Good for short stay. Well situated downtown.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ma'Kayla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Allen

Stayed 4 nights in Jan 2025

10/10 Excellent

Margaretta

Traveled with family
Excellent venue!!
Stayed 2 nights in Jan 2025

6/10 Okay

Brad

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very friendly and helpful. Out of the several elevators in the hotel, only one was functioning. Long wait times for every elevator ride due to this. I found this to be inconvenient and bothersome. There was also loud road noise in my room throughout the night. I won't be staying at this hotel again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Aalyanna

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025