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Springhill Suites by Marriott Houston Dwntn/Convention Cntr

2.5 star property

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Photo gallery for Springhill Suites by Marriott Houston Dwntn/Convention Cntr

Exterior
Studio, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, soundproofing
Outdoor pool, sun loungers
Lobby
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
914 Dallas Street, Houston, TX, 77002
  • Toyota Center
    ‪11 min walk‬
  • Daikin Park
    ‪16 min walk‬
  • George R. Brown Convention Center
    ‪19 min walk‬
  • Houston, TX (HOU-William P. Hobby)
    ‪32 min drive‬

Room options

View all photos for Studio, Multiple Beds (Mobility Accessible, Tub)

Shower, free toiletries, hair dryer, towels

Studio, Multiple Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

Shower, free toiletries, hair dryer, towels

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, soundproofing

Studio, Multiple Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, soundproofing

Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | Living area | LCD TV

Studio, Multiple Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

LCD TV

Studio, 1 King Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

LCD TV

Studio, 1 King Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

LCD TV

Studio, Multiple Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

LCD TV

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Shower, free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

LCD TV

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Property amenity

Holiday Inn Houston Downtown by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1091)
The price is $130
per night
$170 total
includes taxes & fees
Apr 5 - Apr 6
Holiday Inn Houston Downtown by IHG

About this property

Springhill Suites by Marriott Houston Dwntn/Convention Cntr

Hotel in Downtown Houston
An outdoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, valet parking, a business center, and conference space are onsite. Housekeeping is available on request.
Springhill Suites by Marriott Houston Dwntn/Convention Cntr offers 167 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Springhill Suites by Marriott Houston Dwntn/Convention Cntr features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. Event facilities measuring 2112 square feet (196 square meters) include conference space. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Springhill Suites by Marriott Houston Dwntn/Convention Cntr has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 59 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,112 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 59 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Houston Downtown/Convention Center Hotel
Springhill Suites Downtown/Convention Center Hotel

Springhill Suites by Marriott Houston Dwntn/Convention Cntr Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 536 out of 1001 reviews
Rating 8 - Good. 219 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 70 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Darrell Louis

Stayed 1 night in Dec 2024

6/10 Okay

Kurtis

Traveled with family
Liked: Cleanliness, staff & service
I didn’t like that there was no parking whatsoever to that specific hotel not only that when you did find parking, they charge you every day instead of having a tab
Stayed 3 nights in Dec 2024

6/10 Okay

Monica

Traveled with group
Toilet was broken; front desk said someone was coming and never came; was provided a plunger. Still wasn’t working properly.They gave me a key to use the bathroom room next door; however, there were people staying in the room… not sure when the people arrived- this could have been a dangerous situation. Apparently, room service cleans the room every 3 days- only came on the first day. Which wasn’t the third day. Elevators were broken the entire stay; only one elevator worked in the entire hotel, despite numerous events happening this particular weekend. The continental breakfast was limited.
Stayed 4 nights in Dec 2024

10/10 Excellent

Cecelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Angelica

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jaquaya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent from check in to check out
Stayed 3 nights in Nov 2024

10/10 Excellent

Steven

Stayed 1 night in Nov 2024

6/10 Okay

Oscar

Traveled with family
Overall feeling of not being clean
Stayed 1 night in Nov 2024

10/10 Excellent

Derin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, outside of the elevator being out of service, but with the other property’s elevator being available, it was a minor inconvenience.
Stayed 1 night in Oct 2024

8/10 Good

Demetrius

Stayed 2 nights in Aug 2024

8/10 Good

Latifat

Liked: Cleanliness, staff & service, amenities
It was a nice property, sad to see the homeless near by everyday. There was only one elevator working which could get annoying but the staff was super kind. I liked the hotel and the breakfast was good! Worth the money, I give it a 8.5/10.
Stayed 3 nights in Nov 2024

8/10 Good

Richard Charles Corwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like everything the valet service. Everyone of those guys were excellent all the ladies at the front desk were excellent. The only problem I seen was you had three elevators and only one of them work so it caused a problem many times during our three day stay. Besides that I love staying in Houston your facility was awesome to us
Stayed 3 nights in Nov 2024

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Love everything about my stay except that the elevator was broken and parking went up.
Stayed 1 night in Nov 2024

4/10 Poor

Gwen

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Very disappointed in the cleaning staff at the hotel. Our room was not cleaned after our first night. The towels where not replenished, the dirty ones left on the floor where not picked up, the garbage was not emptied and dirty glasses where not removed or replaced, coffee was also not replaced. When mentioned at the front desk it was looked after that day to some extent. The towels where removed and replaced, garbage was emptied but the glasses were not removed or replaced and the coffee was not replenished. Also needed to ask to have toilet paper replaced after three days as it was never done. The other issue for the hotel was there where three elevators but only one worked during our four day stay. The food in the dining room was exceptional as well as the service.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kasey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brennan at the check in desk was incredibly pleasant and able to refer us to an amazing restaurant within walking distance. His attention to the specifics of our requests was well above expectations. Sofia in the bar catered to our unique beverage requests without hesitation. The personal attention by this property’s staff has ensured we return to this establishment for our future trips to Houston.
Stayed 1 night in Nov 2024

10/10 Excellent

Ran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So close to RedLine light rail, very convenient to go to museum district. Breakfast is good.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Viola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Only “bad” thing was there was only one working elevator so it took a bit longer but it really was no biggie! Nice to explore around! There is valet lol if I had known that would’ve cleaned my car better lollll!!
Stayed 1 night in Oct 2024

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Brent

Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great but only thing was that there were homeless people sleeping on the sidewalk on back of the hotel.
Stayed 1 night in Oct 2024