See all properties

Staybridge Suites Houston Willowbrook, an IHG Hotel

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Staybridge Suites Houston Willowbrook, an IHG Hotel

Exterior
Property amenity
Point of interest
Premium bedding, pillowtop beds, in-room safe, desk
Full-size fridge, microwave, stovetop, dishwasher

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Pet friendly
    Pet friendly
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
10750 N Gessner Rd, Houston, TX, 77064
  • Heron Lakes Golf Course
    9 min walk
  • Sam Houston Race Park
    2 min drive
  • Willowbrook Mall
    5 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    29 min drive

Room options

View all photos for Suite, 2 Bedrooms, Kitchen (Business Lounge Access)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Bedrooms, Kitchen (Business Lounge Access)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Premium bedding, pillowtop beds, in-room safe, desk

Studio Suite, 1 Queen Bed, Kitchen

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, Kitchen

Premium bedding, pillowtop beds, in-room safe, desk

Studio Suite, Kitchen

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Kitchen

  • Sleeps 4
  • 1 Queen Bed

Similar properties

Exterior

Comfort Suites Near Sam Houston Race Park

Pool
Breakfast included
Parking included
Free WiFi
4.7 out of 5, Exceptional, (1010)
The price is $86
per night
$100 total
includes taxes & fees
Dec 7 - Dec 8
Comfort Suites Near Sam Houston Race Park

About this property

Staybridge Suites Houston Willowbrook, an IHG Hotel

3-star Houston hotel walkable to Heron Lakes Golf Course
This smoke-free hotel features a fitness center, a 24-hour business center, and a seasonal outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, conference space, and dry cleaning are onsite.
Staybridge Suites Houston Willowbrook, an IHG Hotel offers 114 accommodations with DVD players and safes. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature premium bedding. A pillow menu is available. 42-cm LCD televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Staybridge Suites Houston Willowbrook, an IHG Hotel features a fitness center and a seasonal outdoor pool. A computer station is located on site and wired and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Event facilities measuring 450 square feet (41 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and barbecue grills. Complimentary self parking is available on site.

Staybridge Suites Houston Willowbrook, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 9:00 AM. A complimentary manager's reception is offered on select days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:00 AM
  • Free manager's reception (select days)

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 450 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-cm LCD TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 15 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from April to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Houston Staybridge Suites
Staybridge Suites Houston
Staybridge Suites Houston Willowbrook
Staybridge Suites Willowbrook
Staybridge Suites Willowbrook Aparthotel
Staybridge Suites Willowbrook Aparthotel Houston
Staybridge Suites Willowbrook Houston
Staybridge Suites Houston-Willowbrook Hotel Houston
Staybridge Suites Houston Willowbrook Aparthotel

Staybridge Suites Houston Willowbrook, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 189 out of 340 reviews" "
Rating 8 - Good. 83 out of 340 reviews" "
Rating 6 - Okay. 34 out of 340 reviews" "
Rating 4 - Poor. 12 out of 340 reviews" "
Rating 2 - Terrible. 22 out of 340 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Amber

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unprofessional housekeeping!
Stayed 7 nights in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

SANTHOSH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not provided on second day of our stay with out any notice, that disturbed our schedule significantly.
Stayed 2 nights in Jul 2024

6/10 Okay

Johnny O Atkins,

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
This property was conveniently located for the places we needed to visit. The first room assigned to us was infested with roaches, and the manager put us in another room on a different floor with the same setup - king bed and two queen beds. We learned once Saturday hit that there is no room cleaning services on the weekend. However, the front desk arranged for a set of sheets to be delivered and we put them on ourselves. Overall, the suite we had plenty of room for a family of five and friends to visit. The decor needs to be cleaned and/or updated.
Stayed 5 nights in Jul 2024

2/10 Terrible

Corey

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The hot water was off because of new water heaters needing to be installed. I was not given notice nor was I offered any compensation for the inconvenience
Stayed 2 nights in Jun 2024

2/10 Terrible

lorena

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were cockroaches on the drapes and kitchen. Funky smell throughout the building
Stayed 1 night in Mar 2024

2/10 Terrible

Penny

Business traveler
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I am not sure if they want me to lie here or what. When I put I HAD NO HOT WATER for showering it does not like what I am typing. The truth is I had to take 3 cold showers 1 each morning as the hotel did not have hot water.
Stayed 3 nights in Jun 2024

6/10 Okay

Yue

Traveled with family
Liked: Room comfort
Carpet is a little dirty and smelled, washer and dryers didn’t work.
Stayed 2 nights in May 2024

2/10 Terrible

John

Liked: Staff & service
Disliked: Cleanliness
Bugs!!!
when we got to the room my husband went in to take a shower but couldn't yet because the drain was clogged so he had to go get a plunger from the front desk and tell them that the rod was loose and i had to clean tub after he plunged it. OH and the worst part was the roaches in our room even in the silverware tray and we didn't even use the kitchen once for cooking. so we will not be staying here again. The only positive thing there was the gentleman at the front desk he was very nice and helpful.
Stayed 4 nights in May 2024

8/10 Good

Rocky

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Teresa

Stayed 1 night in May 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

TeQuila

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was great the parking was terrible.
Stayed 1 night in Apr 2024

8/10 Good

MELISSA

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Jamie

Liked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

jacqueline

Stayed 1 night in Mar 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

N

Business traveler
Liked: Cleanliness, staff & service
Okay
Not amazing - you get what you pay for. Furniture & carpet a little tired in places. Clean enough. Breakfast was standard for American hotels (although why do they have single-use polystyrene plates and plastic disposable cutlery?). Service was good though - staff were helpful.
Stayed 5 nights in Jan 2024

6/10 Okay

Indira

Traveled with family
Liked: Cleanliness, staff & service, amenities
Liked: plenty of parking, friendly staff, pool, ducks around the property Didn’t like: no safety box, no cameras on the hall, found 1 roach at bathroom. Someone broke in on our room when we went downstairs for breakfast or while we were sleeping
Stayed 3 nights in Dec 2023

8/10 Good

Rosa

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Good breakfast. We had a couple of issues with the rust in the water, and the staff changed us to another room. I Kow is a pet-friendly hotel, which I love, but it smells bad in some areas.
Stayed 3 nights in Dec 2023

2/10 Terrible

Cheryl

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very, very Bad.
This place needs a total remodel and deep clean. It’s was very, very gross and not cleaned. Picked up multiple thing from corners, under bed, and stuff on walls. First room smelled of smoke, it seemed like an old smoking room. Second room was on a different floor that smelled of urine and I had to clean it to because it was so late the kid and I were exhausted thankfully the sheets were clean. Don’t stay go down too the Home2suites!!!
Room one sofa arm, room twos looked the same.
Near bathroom wall room one.
On wall never nightstand.
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2023

8/10 Good

John

Stayed 5 nights in Nov 2023