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SureStay Plus Hotel by Best Western Houston Medical Center

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Houston Medical Center

Indoor pool
Exterior
Lobby
Pillowtop beds, in-room safe, desk, laptop workspace
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
6700 Main Street, Houston, TX, 77030
  • Houston Methodist Hospital
    6 min walk
  • Coffee Corner
    2 min walk
  • Dryden/TMC Station
    6 min walk
  • Houston, TX (HOU-William P. Hobby)
    36 min drive

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed) | Pillowtop beds, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Houston Medical Center

Hotel in Texas Medical Center
An indoor pool, a 24-hour business center, and a business center are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
SureStay Plus Hotel by Best Western Houston Medical Center offers 125 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Houston hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an indoor pool, a vending machine, and multilingual staff. Onsite self parking is complimentary.

SureStay Plus Hotel by Best Western Houston Medical Center is a smoke-free property.

A complimentary full breakfast is served between 7:00 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends

Things to do

  • Indoor pool

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from December 21 2024 to October 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.1 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plaza Hotel Medical Center
Best Western Plaza Medical Center
Best Western Plaza Hotel Houston
Best Western Plaza Houston
Houston Best Western
Best Western Houston
Best Western Plaza Hotel And Suites At Medical Center Houston
SureStay Plus Hotel Houston
SureStay Plus Houston
SureStay Plus Best Western Houston
SureStay Plus Hotel Houston Medical Center by Best Western
SureStay Plus Hotel by Best Western Houston Medical Center Hotel

SureStay Plus Hotel by Best Western Houston Medical Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 481 out of 1099 reviews" "
Rating 8 - Good. 311 out of 1099 reviews" "
Rating 6 - Okay. 140 out of 1099 reviews" "
Rating 4 - Poor. 88 out of 1099 reviews" "
Rating 2 - Terrible. 79 out of 1099 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service
Convenience to MD Anderson
Stayed 1 night in Sep 2024

6/10 Okay

David

Stayed 4 nights in Aug 2024

8/10 Good

Armando

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff transportation was excellent overall hotel was OK. Personally, I think the rooms need to be upgraded. The beds seem to be quite used.
Stayed 2 nights in Sep 2024

4/10 Poor

Fang

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was clean but too humid. Bad smell. The window has stains and almost blocked the whole sight. Breakfast is fine and efficient. Free parking is great. The poor smells and never seen any guest use the pool.
Stayed 4 nights in Sep 2024

6/10 Okay

Sharon

Business traveler
Disliked: Amenities
Room 511 needs some attention and updating. The counter at the bathroom sink is detached from the wall. I was visiting Houston for my granddaughter’s surgery. Mentally I really needed to work out, your website showed a picture of a treadmill, when I got there no treadmill and the elliptical machine wasn’t working. It would have been better if you had a rack of free weights too. I also needed a wine bottle opener and the only one that was offered needless to say was broken also. I walked around the corner to the nearest hotel and had to ask them to open it for me. Your property needs updating for sure but, it was clean and I did appreciate that!
Stayed 3 nights in Sep 2024

8/10 Good

Jonathan D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4.9/5
Staff and location were great, the only nitpick is the halls/rooms felt a little aged, but honestly that's me trying to find something wrong, perfect place to stay for Houston Medical
Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Improved experience
Front desk employees were very nice and pleasant… much better experience than the past. Room appeared cleaner, too. Breakfast was simple, sufficient, but not too many options. Overall pleased.
Stayed 1 night in Sep 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
We were there due to medical needs. Only complaint was no shuttle on the weekend. Otherwise just fine.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Stay
It was good, no complaints
Stayed 1 night in Aug 2024

6/10 Okay

Juan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool and exercise rooms
Stayed 2 nights in Aug 2024

10/10 Excellent

Zaneta

Liked: Cleanliness, staff & service, property conditions & facilities
All great
Stayed 1 night in Aug 2024

4/10 Poor

Tristie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Maria

The smell was bad
Stayed 1 night in Jul 2024

8/10 Good

GARY

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was close to MDA. It could have been a little cleaner. I would stay there again.
Stayed 2 nights in Aug 2024

8/10 Good

Gary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast included. All the staff were extremely pleasant and helpful. Comfortable accommodations - not fancy, but nice and clean.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

David

Business traveler, Traveled with family
Disliked: Property conditions & facilities
Broken ice machine. Broken elevator from parking garage. Very limited parking in the lot. But a parking garage with a broken elevator 5abrokelevator.
Stayed 2 nights in Aug 2024

8/10 Good

Rogelio

Within walking distance of local areas
Stayed 3 nights in Aug 2024

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a late check in. Quick and easy. Good breakfast and great location central to Rice Univ and the Museum District.
Stayed 2 nights in Aug 2024

2/10 Terrible

alisha

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lady at the desk was nice. The pool was not heated and dirty , the hot tub didn't work, the shower was broke, the floor was nasty, everything was so outdated and in need of repairs. No security camera's anywhere. Felt very unsafe.
Stayed 2 nights in Aug 2024

6/10 Okay

Noemie

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and rest.
Stayed 3 nights in Aug 2024

10/10 Excellent

WOO HEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024