SureStay Plus Hotel by Best Western Humble

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Humble

Standard Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Reception
Property amenity
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
15617 Eastex Fwy, Humble, TX, 77396
  • Humble Civic Center
    ‪5 min drive‬
  • Golf Club of Houston
    ‪5 min drive‬
  • Deerbrook Mall
    ‪6 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪9 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(27 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

SureStay Plus Hotel by Best Western Humble

Humble hotel with free breakfast
This smoke-free hotel features a fitness center, a 24-hour business center, and conference space. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and ATM/banking services.
SureStay Plus Hotel by Best Western Humble offers 46 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with premium digital channels. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers a fitness center, multilingual staff, and laundry facilities. Complimentary self parking is available on site.

SureStay Plus Hotel by Best Western Humble is a smoke-free property.

A complimentary breakfast is offered.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Surestay Plus By Humble Humble
SureStay Plus Hotel by Best Western Humble Hotel
SureStay Plus Hotel by Best Western Humble Humble
SureStay Plus Hotel by Best Western Humble Hotel Humble

SureStay Plus Hotel by Best Western Humble Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 369 out of 514 reviews
Rating 8 - Good. 87 out of 514 reviews
Rating 6 - Okay. 21 out of 514 reviews
Rating 4 - Poor. 14 out of 514 reviews
Rating 2 - Terrible. 23 out of 514 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Temitope

Liked: Amenities
clean and nice
Stayed 1 night in Apr 2025

10/10 Excellent

Yuxiang

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Mar 2025

8/10 Good

Ernest

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed and good shower
Stayed 1 night in Apr 2025

4/10 Poor

Rodney

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We stayed 6 Nights They never gave us a handy cap room. The room was so so poor water pressure, BUGS IN OUR SUITE Had to keep everything in Big Plastic bags, The shower head was terrible.We asked twice for a wakeup call and never got it period Missed our Flight. Would not help us with luggage Disabled and also I am a Diabetic and would not even give a yogurt to me after closed for five minutes!!!!!! I will NEVER STAY HERE AGAIN also all you smell is WEED!!! And they took money off my credit card the very first night and she promised me they wouldn’t. They never gave us a bill under the door for a receipt we had to come to the desk. They were always smiling, but would never know where anything was the ladies that cleaned the rooms they were extremely nice and they brought us fresh towels and tried to help us as much as possible. It was a vacation from hell.
Stayed 6 nights in Mar 2025

8/10 Good

Andrea

Stayed 2 nights in Mar 2025

10/10 Excellent

Ardra

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Na
Stayed 3 nights in Mar 2025

10/10 Excellent

Yuxiang

Stayed 4 nights in Feb 2025

10/10 Excellent

Yuxiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in Mar 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. The hotel upkeep was excellent.
Stayed 3 nights in Mar 2025

10/10 Excellent

celina

Traveled with partner
Liked: Staff & service, property conditions & facilities
Need better pillows and toilet bottom cleaner
Stayed 4 nights in Mar 2025

8/10 Good

Tim

Stayed 2 nights in Feb 2025

10/10 Excellent

Jason

Stayed 2 nights in Mar 2025

6/10 Okay

Sean

Stayed 1 night in Mar 2025

10/10 Excellent

Yuxiang

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel!
Stayed 5 nights in Mar 2025

10/10 Excellent

DIEGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Victor, Angus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, no carpet on rooms, good breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Keely

Stayed 1 night in Feb 2025

4/10 Poor

Diane

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel is located in a questionable area. To the right, there’s an adult exotic store and an adult bookstore, while to the left, there’s a truck stop and gas station. The place has more of a motel feel. Upon entering, I immediately noticed the front desk was behind bulletproof glass, which made me uneasy, especially since I wasn’t familiar with the area. I instantly wanted to leave, but given the limited options and my short stay, I decided to stick it out. The room itself was clean but extremely basic. The bed was rock-hard, and the tiny, uncomfortable pillows left me with a sore back and neck the next morning. While the free breakfast was decent, the overall experience was disappointing. Despite being marketed as a "newer" hotel, it felt more like a Motel 8. The location is terrible and felt unsafe, and it was nothing fancy. I definitely wouldn’t stay here again.
Stayed 2 nights in Feb 2025

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location. Clean and meets all my needs.
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Stayed 3 nights in Feb 2025

10/10 Excellent

Eric

Stayed 3 nights in Feb 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Basic clean accommodations. Service at check in was great and a basic continental breakfast with eggs, bacon, sausage, pancakes…. Close to area attractions such as space center. Would recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Kaitlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Angie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Customer service and the breakfast were wonderful.
Stayed 1 night in Feb 2025