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SureStay Plus Hotel by Best Western Humble

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Humble

Standard Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Lobby
Property amenity
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
15617 Eastex Fwy, Humble, TX, 77396
  • Humble Civic Center
    ‪5 min drive‬
  • Golf Club of Houston
    ‪5 min drive‬
  • Deerbrook Mall
    ‪6 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Private kitchen | Microwave, coffee/tea maker

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchenette | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Humble

Humble hotel with free breakfast
This smoke-free hotel features a fitness center, a 24-hour business center, and conference space. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and ATM/banking services.
SureStay Plus Hotel by Best Western Humble offers 46 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with premium digital channels. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers a fitness center, multilingual staff, and laundry facilities. Complimentary self parking is available on site.

SureStay Plus Hotel by Best Western Humble is a smoke-free property.

A complimentary breakfast is offered.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Surestay Plus By Humble Humble
SureStay Plus Hotel by Best Western Humble Hotel
SureStay Plus Hotel by Best Western Humble Humble
SureStay Plus Hotel by Best Western Humble Hotel Humble

SureStay Plus Hotel by Best Western Humble Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 363 out of 505 reviews
Rating 8 - Good. 84 out of 505 reviews
Rating 6 - Okay. 21 out of 505 reviews
Rating 4 - Poor. 14 out of 505 reviews
Rating 2 - Terrible. 23 out of 505 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

celina

Traveled with partner
Liked: Staff & service, property conditions & facilities
Need better pillows and toilet bottom cleaner
Stayed 4 nights in Mar 2025

8/10 Good

Tim

Stayed 2 nights in Feb 2025

10/10 Excellent

Jason

Stayed 2 nights in Mar 2025

6/10 Okay

Sean

Stayed 1 night in Mar 2025

10/10 Excellent

Yuxiang

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel!
Stayed 5 nights in Mar 2025

10/10 Excellent

DIEGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Victor, Angus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, no carpet on rooms, good breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Keely

Stayed 1 night in Feb 2025

4/10 Poor

Diane

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel is located in a questionable area. To the right, there’s an adult exotic store and an adult bookstore, while to the left, there’s a truck stop and gas station. The place has more of a motel feel. Upon entering, I immediately noticed the front desk was behind bulletproof glass, which made me uneasy, especially since I wasn’t familiar with the area. I instantly wanted to leave, but given the limited options and my short stay, I decided to stick it out. The room itself was clean but extremely basic. The bed was rock-hard, and the tiny, uncomfortable pillows left me with a sore back and neck the next morning. While the free breakfast was decent, the overall experience was disappointing. Despite being marketed as a "newer" hotel, it felt more like a Motel 8. The location is terrible and felt unsafe, and it was nothing fancy. I definitely wouldn’t stay here again.
Stayed 2 nights in Feb 2025

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location. Clean and meets all my needs.
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Stayed 3 nights in Feb 2025

10/10 Excellent

Eric

Stayed 3 nights in Feb 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Basic clean accommodations. Service at check in was great and a basic continental breakfast with eggs, bacon, sausage, pancakes…. Close to area attractions such as space center. Would recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Kaitlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Angie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Customer service and the breakfast were wonderful.
Stayed 1 night in Feb 2025

10/10 Excellent

ana verlie, Sparks

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast (bacon, sausage, eggs, waffles, sliced bread, bagels, hot & cold cereals, fruits, juices, coffee, etc.). Room is clean and bed is comfy.
Stayed 1 night in Feb 2025

8/10 Good

Carolina

Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Feb 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

The hotel itself was exceptionally clean, the rooms very comfortable, the free hot breakfast was absolutely amazing, and the entire staff were friendly and helpful. We would definitely recommend this hotel to anyone looking for an affordable, comfortable and well maintained place to stay in the Houston area. Well done owners and staff. Thank-you for making our stay with you so pleasant and enjoyable.
Stayed 8 nights in Feb 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff that checked me were super quick and nice.
Stayed 1 night in Feb 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service
Access to highways and the beltway made it easy for me to travel to different areas to look at future housing for myself. Nice staff. Friendly. Room was cleaned each day.
Stayed 3 nights in Feb 2025

10/10 Excellent

J. P.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & convenient place. Great price!

Very nice clean & convenient place. Would recommend. Great low price.
Stayed 1 night in Feb 2025

10/10 Excellent

Dayion

Stayed 1 night in Feb 2025

10/10 Excellent

Bennitan, Dindigul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good stay, provided breakfast and the staffs and housekeeping are great very neat rooms with clean towels.
Stayed 3 nights in Dec 2024