The Westin Houston Downtown

4.0 star property

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Photo gallery for The Westin Houston Downtown

Suite, 1 King Bed with Sofa bed, Corner | Premium bedding, pillowtop beds, in-room safe, desk
Suite, 1 King Bed with Sofa bed, Corner | Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

Map
1520 Texas Avenue, Houston, TX, 77002
  • Daikin Park
    ‪1 min walk‬
  • George R. Brown Convention Center
    ‪9 min walk‬
  • Toyota Center
    ‪14 min walk‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪25 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Corner (Mobility/Hearing Accessible, Tub)

  • 504 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 504 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 504 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 504 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 351 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 922 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Corner

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

  • 504 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds, Non Smoking

  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

  • 429 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed, Non Smoking

  • 351 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

The Westin Houston Downtown

4-star hotel in Downtown Houston
This smoke-free hotel features 2 restaurants, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
The Westin Houston Downtown offers 200 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

This Houston hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 4 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1449 square feet (135 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

The Westin Houston Downtown is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Ballpark Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Vic and Anthonys - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bean and Bread - Onsite coffee shop. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured valet parking on site (USD 62.79 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 12 to 26 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Ballpark Cafe
  • Bean and Bread
  • Vic and Anthonys

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 1,449 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink (34 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 12.00 to 26.00 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Secured valet parking fee: USD 62.79 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Houston Downtown Westin
Westin Hotel Houston Downtown
Westin Houston Downtown
Westin Houston Downtown Hotel
At The Ballpark Houston
Inn At The Ballpark Hotel Houston
Hotel At The Ballpark
The Westin Houston Houston
The Westin Houston Downtown Hotel
The Westin Houston Downtown Houston
The Westin Houston Downtown Hotel Houston

The Westin Houston Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 790 out of 1001 reviews
Rating 8 - Good. 118 out of 1001 reviews
Rating 6 - Okay. 38 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

ebony

Disliked: Cleanliness, staff & service, amenities
This property waiting over a month to charge me for a stay with no notice. Why did they wait so long? A glitch in the system. Not a way to do business. Waiting for a manager to call.

10/10 Excellent

Beverly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very stylish and comfortable room with lots of nice touches like the lavender essential oil on the bedside table for relaxation/sleep. Nice view out the window, too.
Stayed 1 night in Dec 2024

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Rigaud

Stayed 1 night in Dec 2024

10/10 Excellent

??

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good experience overall,Only bad thing was unattended children that banged on all the doors on our floor in tbe middle of the night.And the shower has no handle from the inside
Stayed 1 night in Dec 2024

10/10 Excellent

Jenifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and welcoming front desk. She gave a quick tour of lobby and dining options available.
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints. Very nice
Stayed 1 night in Dec 2024

10/10 Excellent

Ebony

Stayed 1 night in Dec 2024

2/10 Terrible

Michael, Prosper

Liked: Cleanliness
Noise was terrible. Not sure why they would allow this type of setting in a hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Season

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There for only one night but hotel was great
Stayed 1 night in Nov 2024

6/10 Okay

Brittney

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
no
Stayed 1 night in Nov 2024

2/10 Terrible

Reena

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. We will be back.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Business traveler
Stayed 2 nights in Oct 2024

10/10 Excellent

Adeeb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Hector

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a lovely property. The staff is super helpful and friendly. The rooms are really nice and updated. It was a great stay with comfortable bedding and furnishings.
Stayed 1 night in Nov 2024

10/10 Excellent

Quantina

Stayed 1 night in Oct 2024

10/10 Excellent

SANTIAGO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient location, and great staff
Stayed 2 nights in Oct 2024

10/10 Excellent

todd

Liked: Cleanliness, staff & service
All good
Stayed 1 night in Oct 2024