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The Whitehall Houston

4.0 star property

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Photo gallery for The Whitehall Houston

Stunning urban skyline with sleek, contemporary architecture and lush greenery.
Experience the grandeur of this elegant space, featuring high ceilings, large windows, and polished floors.
Relax in a spacious interior with a high ceiling and city views, surrounded by comfortable seating and lush greenery.
Relax by the pool surrounded by lush greenery and shaded seating areas.
Relax in a stylish patio area surrounded by trees, perfect for unwinding in the city.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
1700 Smith St, Houston, TX, 77002
  • Toyota Center
    ‪13 min walk‬
  • Daikin Park
    ‪20 min walk‬
  • George R. Brown Convention Center
    ‪2 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(50 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(23 reviews)
  • 240 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Mobility Accessible

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, Mobility Accessible

8.4 out of 10
Very good
(14 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Presidential Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 676 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 260 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(12 reviews)
  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 485 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Classic hotel entrance with a prominent sign and lush greenery.

Magnolia Hotel Houston, A Tribute Portfolio Hotel

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1036)
$151 nightly
The price was $177
The price is $151 total
includes taxes & fees
Magnolia Hotel Houston, A Tribute Portfolio Hotel

About this property

The Whitehall Houston

4-star hotel in Downtown Houston
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
The Whitehall Houston offers 259 accommodations with safes and complimentary weekday newspapers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The Whitehall Houston features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. A complimentary area shuttle within 1.0 mi is available for guests. Onsite parking is available (surcharge).

The Whitehall Houston has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
The Whitehall Houston has a restaurant on site.
Part & Parcel - Onsite cocktail bar. Open daily.
Buffalo Bayou Coffee - This coffee shop serves lunch only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 1 mi
  • Limo/town car service
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

The Whitehall Houston Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 956 out of 1614 reviews
Rating 8 - Good. 296 out of 1614 reviews
Rating 6 - Okay. 177 out of 1614 reviews
Rating 4 - Poor. 78 out of 1614 reviews
Rating 2 - Terrible. 107 out of 1614 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent!
Stayed 2 nights in Apr 2025

10/10 Excellent

Juan Carlos Gamino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Carly

Stayed 1 night in Mar 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Clinton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the valet parking and available shuttle to different areas in downtown Houston.
Stayed 1 night in Apr 2025

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Lobby was immaculately clean and smelled very nice. Staff was welcoming and resourceful. The pool area was under reconstruction so beware of that if you are looking to use those amenities. Otherwise 10/10
Stayed 1 night in Apr 2025

10/10 Excellent

Keldrick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location downtown close to everythjng in walking distance
Stayed 3 nights in Apr 2025

10/10 Excellent

Omar

Stayed 2 nights in Apr 2025

6/10 Okay

Ashley

Business traveler, Traveled with family
Liked: Staff & service
I like how friendly the staff was but I didn’t like the condition the room was in
Stayed 1 night in Apr 2025

10/10 Excellent

Alejandro

Stayed 1 night in Jan 2025

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staf. Very accommodating. Area was very nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jamerick

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Hope

Stayed 3 nights in Apr 2025

10/10 Excellent

Karim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and nice hotel, near everything I. Downtown Houston. Loved the view!
Stayed 2 nights in Apr 2025

8/10 Good

Korey

Traveled with family
Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Traveled with family
Disliked: Amenities
The rooms are old looking and the bathrooms are small. Plus the people next door they're were so loud talking i can hear their conv so i couldn't sleep it was annoying. I was disappointed that the pool was not open.
Stayed 1 night in Apr 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Javier

Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Stayed 1 night in Apr 2025

10/10 Excellent

Raymond

Stayed 1 night in Mar 2025

10/10 Excellent

Marina

Stayed 3 nights in Mar 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff was very friendly when checking in. Even after we checked in they made sure we are ok and need anything else. Room was nice and cold which was perfect.
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property only had 1 elevator out of 4 working. This made each morning extra long as well as the afternoon.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tim

Stayed 1 night in Mar 2025