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The Whitehall Houston

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Whitehall Houston

City view from property
Interior
Interior
Outdoor pool, pool umbrellas, sun loungers
Terrace/patio

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Pool

Explore the area

Map
1700 Smith St, Houston, TX, 77002
  • Toyota Center
    14 min walk
  • Murphy's Deli
    2 min walk
  • Downtown Transit Center Station
    7 min walk
  • Houston, TX (IAH-George Bush Intercontinental)
    24 min drive

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

  • 240 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 2 Double Beds

  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Presidential Suite

  • 676 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 2 Double Beds

  • 260 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 2 Double Beds

  • 485 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Houston Downtown, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.3 out of 5, Excellent, (1019)
The price is $103
per night
$138 total
includes taxes & fees
Jan 6 - Jan 7
Holiday Inn Houston Downtown, an IHG Hotel

About this property

The Whitehall Houston

4-star hotel in Downtown Houston
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
The Whitehall Houston offers 259 accommodations with safes and complimentary weekday newspapers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The Whitehall Houston features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. A complimentary area shuttle within 1.0 mi is available for guests. Onsite parking is available (surcharge).

The Whitehall Houston has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
The Whitehall Houston has a restaurant on site.
Part & Parcel - Onsite cocktail bar. Open daily.
Buffalo Bayou Coffee - This coffee shop serves lunch only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 1 mi
  • Limo/town car service
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from November 25 2024 to November 26 2024 (dates subject to change).
The property will be renovating from November 25 2024 to November 26 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Business center
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

The Whitehall Houston Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 661 out of 1143 reviews" "
Rating 8 - Good. 198 out of 1143 reviews" "
Rating 6 - Okay. 134 out of 1143 reviews" "
Rating 4 - Poor. 67 out of 1143 reviews" "
Rating 2 - Terrible. 83 out of 1143 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Arsenio

Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Hotel charges 40$ per night for parking which is ridiculous. Hot water was on/off. Walls are thin.
Stayed 2 nights in Sep 2024

2/10 Terrible

Francisco

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The Front Desk Staff was ugly and rude. Definitely a rude awakening that I was in Houston. The bathroom in my hotel room was sub par and tiny. The gym here is laughable. The only positive vibe here was the restaurant for breakfast. Other than that I would pass on staying here again.
Stayed 1 night in Sep 2024

6/10 Okay

Ty'Rahnie

Stayed 1 night in Aug 2024

4/10 Poor

Ilham

Traveled with group
Disliked: Cleanliness, staff & service, amenities
Poor experience at such a reputable hotel in Houston. Firstly front desk lady is super rude, rolled her eyes at me when I mistakenly booked an accessible room. Not accommodating for the most part. Hotels don’t have fridges inside the room, have to request a whole fridge to be delivered. You have to also pay for housekeeping as it’s not included apparently. Very strange hotel policies will not be staying there again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and beautiful rooms.
Stayed 2 nights in May 2024

2/10 Terrible

Ruoyu

Liked: Staff & service
Disliked: Property conditions & facilities
Sooooo noisy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very good stay here. This is a historic hotel so complaining about some thing being old is probably not unexpected. It was very good stay overall.
Stayed 1 night in Sep 2024

8/10 Good

John, Conroe

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 3 nights in Sep 2024

8/10 Good

Tommy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was good. The hotel had a nice greeting/gift in our room for my wifes birthday celebration. I think they are way over priced. It can take a while to ride in the elevator if they are slightly even busy. My buddy and his wife also stayed here. They got double charged, and their AC in the room was very loud preventing them from getting any sleep. Not sure why they didn't call down about it, but their experience was not like mine. Our room was quiet, cold, and comfortable. Shower is a bit small, and the temperature doesn't get as hot as i would like it. Overall it was a great night for us. Thank you
Stayed 1 night in Sep 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2024

6/10 Okay

jose

Traveled with family
Liked: Cleanliness
It was ok. Customer service can be improved. Room not what I expected.
Stayed 3 nights in Jun 2024

10/10 Excellent

Brian D.

Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
The walls are VERY thin!!! We could hear the “neighbors” activity as well as the elevator. Wouldn’t recommend for the simple fact that you won’t get any sleep because the room doors slam shot, and you everyone’s activities. Not worth the stay
Stayed 1 night in Sep 2024

8/10 Good

Tarvasha

Stayed 2 nights in Aug 2024

2/10 Terrible

Alisher

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very bad place; everything is outdated and not what was expected from such a high-end hotel. I'll never recommend this hotel to anyone and say avoid it at any cost!
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Harry

Stayed 1 night in Sep 2024

2/10 Terrible

Logan

Disliked: Cleanliness, property conditions & facilities, room comfort
Not family friendly 😔
There was people rolling weed in the hall! Not family friendly. Room was ghetto.
Stayed 1 night in Sep 2024

10/10 Excellent

Clarence

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
It was great and i really enjoyed myself and i appreciate the service
Stayed 2 nights in Sep 2024

10/10 Excellent

Hans, Houston

Quiet, clean and great location during the weekend
Stayed 2 nights in Sep 2024

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location! Clean! Cold, comfy and cozy rooms! Staff is excellent!
Stayed 1 night in Sep 2024

10/10 Excellent

Robbin

Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff. Older hotel in gret condition. The staff was over the top AWESOME! outdoor var was freat but rain kept ruining for us.
Stayed 1 night in Sep 2024