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The Whitehall Houston

4.0 star property

Choose dates to view prices

Photo gallery for The Whitehall Houston

City view from property
Interior
Outdoor pool, pool umbrellas, sun loungers
Interior
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

Map
1700 Smith St, Houston, TX, 77002
  • Toyota Center
    ‪14 min walk‬
  • Daikin Park
    ‪3 min drive‬
  • George R. Brown Convention Center
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

  • 240 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Mobility Accessible

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, Mobility Accessible

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 2 Double Beds

  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Presidential Suite

  • 676 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 2 Double Beds

  • 260 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room

  • 485 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Club Quarters Hotel Downtown, Houston

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, (3211)
The price is $225
per night
$263 total
includes taxes & fees
Apr 19 - Apr 20
Club Quarters Hotel Downtown, Houston

About this property

The Whitehall Houston

4-star hotel in Downtown Houston
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
The Whitehall Houston offers 259 accommodations with safes and complimentary weekday newspapers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The Whitehall Houston features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. A complimentary area shuttle within 1.0 mi is available for guests. Onsite parking is available (surcharge).

The Whitehall Houston has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
The Whitehall Houston has a restaurant on site.
Part & Parcel - Onsite cocktail bar. Open daily.
Buffalo Bayou Coffee - This coffee shop serves lunch only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 1 mi
  • Limo/town car service
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 4 2025 to April 13 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

The Whitehall Houston Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 771 out of 1323 reviews
Rating 8 - Good. 240 out of 1323 reviews
Rating 6 - Okay. 145 out of 1323 reviews
Rating 4 - Poor. 75 out of 1323 reviews
Rating 2 - Terrible. 92 out of 1323 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Beau

Traveled with family
Liked: Cleanliness, staff & service
The cleaning lady knocked on the door at around 8am. That was strange.
Stayed 1 night in Dec 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Food was yummy. I will stay here again
Stayed 1 night in Jan 2025

10/10 Excellent

Micah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a favorite hotel. Staff is so attentive. Amenities are wonderful. Location and parking is so convenient.
Stayed 1 night in Jan 2025

6/10 Okay

Nyland

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Xin

Traveled with family
Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Marie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice
Stayed 1 night in Dec 2024

4/10 Poor

JMG manuel

Stayed 1 night in Jan 2025

10/10 Excellent

Ricardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with great service. Will definitely stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Dave, Courtenay Central

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is pretty good but very noisy as it’s right next to the highway
Stayed 1 night in Jan 2025

8/10 Good

Ashlie

Liked: Cleanliness, staff & service, room comfort
Good stay
Rooms are pretty outdated. Disappointed that the restaurant wasn’t table side ordering, was hoping for a nice sit down restaurant. Everyone was incredibly nice.
Stayed 1 night in Dec 2024

6/10 Okay

Martíse

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice property to stay at if you are looking for something simple within the city
Stayed 4 nights in Dec 2024

8/10 Good

Justin

Traveled with group
Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

STEPHANIE, lumberton

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Vanessa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment I arrive they offer valet parking the receptionist was great he help me book another stay since I did my reservation wrong it was a real great stay! 10/10
Stayed 1 night in Dec 2024

2/10 Terrible

Ra'ed

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We booked this hotel through Expedia for our Christmas holiday with family, but it was a terrible experience from the start. The room claims to accommodate four people, but it barely fits two adults comfortably. It had two full-size beds (not queens) and almost no space to move. The pillows were square and tiny, the bathroom was dangerously slippery (my son fell twice!), and the shower was old with dirty walls. There was no minibar or fridge to store food or milk for the kids, which made things even more inconvenient. Housekeeping was kind but inconsistent—they missed our room one day and, when asked, said they had already left by 1:00 PM! Parking was another disaster. They charge guests $40 tax per night, which is ridiculous. We ended up parking across the street at a public government building for half the price. The entrance has a high wooden bump that damaged our rental car, and we had to pay for the repairs. This ruined our experience further. I tried contacting Expedia to cancel and book a better hotel, but they were unhelpful, leaving us stuck here and ruining our holiday. The only slight positive was the friendliness of the housekeeping staff, but that didn’t make up for the horrible stay. I would not recommend The Whitehall Houston and will never return. 1/5 Stars.
Stayed 6 nights in Dec 2024

8/10 Good

Rehgan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator was quick, the visual aesthetic was modern. The staff is extremely helpful and polite. Will recommend the WhiteHall in the future.
Stayed 4 nights in Dec 2024

10/10 Excellent

Vicki

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Came here for a Bills game. It was fantastic ! Met some nice people. Walked to dining and a Bills block party. The bar/ restaurant was great with the best bartender too. He was awesome
Stayed 3 nights in Oct 2024

10/10 Excellent

Esteban

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Dec 2024

6/10 Okay

Oya

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Delorna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Bartender is great
Stayed 1 night in Dec 2024

6/10 Okay

Aaron D

Traveled with partner
Liked: Cleanliness, staff & service
Super great staff! Only parking is valet is trash and unneeded plus they have no EV Charging at all. We arrived at 3am, checked in and discovered we had one washcloth, hvac vent hanging out of ceiling and no water pressure in shower. For what these folks are charging I expected better. U WANT TO CHARGE PREMIUM THEN I EXPECT PREMIUM!! This was not premium.
Stayed 5 nights in Dec 2024