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Thompson Houston, by Hyatt

4.0 star property

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Photo gallery for Thompson Houston, by Hyatt

Lobby
Meeting facility
Room (Panoramic) | 1 bedroom, premium bedding, pillowtop beds, minibar
Outdoor pool, cabanas (surcharge), pool umbrellas
Sports facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
1717 ALLEN PARKWAY, Houston, TX, 77019
  • Downtown Aquarium
    ‪20 min walk‬
  • Toyota Center
    ‪3 min drive‬
  • George R. Brown Convention Center
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

View all photos for Studio Suite, Corner

Studio Suite, Corner | 1 bedroom, premium bedding, pillowtop beds, minibar

Studio Suite, Corner

  • 750 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Skyline View)

1 bedroom, premium bedding, pillowtop beds, minibar

Room, 1 King Bed (Skyline View)

  • City view
  • 395 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Thompson)

Room (Thompson) | 1 bedroom, premium bedding, pillowtop beds, minibar

Room (Thompson)

  • Park view
  • 800 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Sky)

1 bedroom, premium bedding, pillowtop beds, minibar

Room (Sky)

  • City view
  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Park View

1 bedroom, premium bedding, pillowtop beds, minibar

Room, 1 King Bed, Park View

  • Park view
  • 395 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, minibar

Room, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Skyline View)

1 bedroom, premium bedding, pillowtop beds, minibar

Room, 2 Queen Beds (Skyline View)

  • City view
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Panoramic)

Room (Panoramic) | 1 bedroom, premium bedding, pillowtop beds, minibar

Room (Panoramic)

  • City view
  • 800 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, minibar

Room, 1 King Bed

  • 395 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Thompson Houston, by Hyatt

4-star hotel in Fourth Ward
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a 24-hour health club, a bar/lounge, and a coffee shop/cafe are onsite.
Thompson Houston, by Hyatt offers 172 air-conditioned accommodations with MP3 docking stations and minibars. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A 24-hour health club and complimentary bicycles are featured at the hotel. In addition to a seasonal outdoor pool, other recreational amenities include a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Thompson Houston, by Hyatt features an outdoor pool and a 24-hour health club. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Art Deco hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Guests can use the health club at a partner property. A complimentary area shuttle within 3 miles is available for guests. Parking is available onsite for a surcharge.

Thompson Houston, by Hyatt is a smoke-free property.

Sol7 - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Chardon - Onsite brasserie. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Covered valet parking on site (USD 60 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chardon
  • Sol7

Things to do

  • 24-hour health club
  • Books
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Helicopter/airplane tours
  • Outdoor pool
  • TV in common areas
  • Yoga classes

Family friendly

  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Communal living room
  • Electric bike charging
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 40.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 60.00 per night
  • Crib (infant bed) fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from January to December
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Thompson Houston
Thompson Houston by Hyatt
Thompson Houston part of Hyatt
Thompson Houston, by Hyatt Hotel
Thompson Houston, by Hyatt Houston
Thompson Houston, by Hyatt Hotel Houston

Thompson Houston, by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 118 out of 156 reviews
Rating 8 - Good. 17 out of 156 reviews
Rating 6 - Okay. 13 out of 156 reviews
Rating 4 - Poor. 4 out of 156 reviews
Rating 2 - Terrible. 4 out of 156 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

diana

Stayed 1 night in Mar 2025

6/10 Okay

Eduardo

Stayed 1 night in Mar 2025

2/10 Terrible

Courtney

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Stay Elsewhere - Better Options in Area

Do not spend your time at this “luxurious refuge/luxury oasis” as there are MUCH better options. Please give your time and money to the Houstonian, Four Seasons, or St. Regis. Pretty interiors don’t equate to paying more to stay at the listed hotels if you can’t provide service. From beginning to end The Thompson missed the mark. 2 parking options overnight - $55 for self right across from the hotel 5 ft away or $60 for valet (which meant parking my car right next to self park). Upon arrival at 2pm we went to the restaurant on-site for lunch. We left at 4:10pm. Between the 2 hours we ordered 2 salads with chicken and salmon. Took almost an hour for our first round of salads to come out - they completely messed up the order and it had to be sent back. They brought the same salads when we ordered different ones a second time. Forgot salmon and then brought it out completely raw. Left avocado off a salad that comes with avocado. Forgot fries. Entire thing was a mess. We utilized the on site car service to go to dinner. After drop off the driver tells us they don’t do pickup. Never mentioned their prior. It was no problem as I can operate ride share services - for someone older who couldn’t, they would have been stranded. Next morning AM yoga from 7:30-8:30 on the roof. Great experience, until 8:05 when they turned on the super loud techno music for the pool. You couldn’t even hear the instructor and this obviously took away the zen.
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

LaTedra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

K Lavon

Stayed 3 nights in Jan 2025

6/10 Okay

Edward

Traveled with partner
Liked: Amenities
The hotel room, pool, and ambiance as a whole were nice. When booking the room, I was misled. Various sites have the king room with a private stand-alone tub. The bathroom is nice and spacious but with a stand-up shower only. The Thompson website is misleading as well. The only restaurant located within the hotel is Sol 7. The website says Sol 7 is upscale and business casual attire, not the case. I felt very overdressed. Entry and exit to the pool is in the middle of the Sol 7 restaurant. Sol 7 food was ok, staff and service were excellent. Toca Madera is a great restaurant but is located across from the hotel valet. So pay attention to the weather. Last but not least, my bill....lol.. I was charged a miscellaneous sale tax $4.95, Destination fee $35, Destination fee state tax $2.10, Destination fee city tax $2.45, Destination fee county tax $1.40..
Stayed 1 night in Feb 2025

10/10 Excellent

Magdalena, Richmond

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very nice, checkin desk staff was very nice. Room wasn't ready until after 430PM. Nice Room, great view, nice hotel. Due to an event at the hotel, there were a of guests. Bar service was terrible and the staff apparently was not happy either. Got a table, but no service. Paid too much for that to happen.
Stayed 1 night in Jan 2025

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Moyra

Stayed 1 night in Feb 2025

8/10 Good

Guillermina, Boerne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is absolutely beautiful. My only negative was the noise at night. Very loud traffic. We dined at restaurant "Sol"food was okay, lacked flavor. Drinks at the bar were great.
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in Jan 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Mariah

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Bryanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and the property was beautiful! We loved it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Stuart

Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Cederick

Stayed 1 night in Jan 2025

10/10 Excellent

Zoey

Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Stayed 4 nights in Dec 2024

8/10 Good

Adrien

Stayed 1 night in Nov 2024

10/10 Excellent

Owen

Stayed 2 nights in Dec 2024

4/10 Poor

Niko

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Definitely not worth staying for a weekend. Very disappointed when we arrived. The surrounding areas were very sketchy.
Stayed 1 night in Nov 2024