Tru by Hilton Cypress Houston

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Cypress Houston

Exterior
Terrace/patio
In-room safe, desk, cribs/infant beds, free WiFi
Lobby
Indoor pool, sun loungers

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
27204 US HWY 290, Cypress, TX, 77433
  • Cypress Lakes Golf Club
    2 min drive
  • Houston Premium Outlets
    3 min drive
  • Cypress Top Historic Park
    4 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    41 min drive

Room options

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru by Hilton Cypress Houston

Cypress hotel close to Cypress Lakes Golf Club
Along with an indoor pool, this hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Weekly housekeeping is available.
Tru by Hilton Cypress Houston offers 92 accommodations with safes and bathrobes. Flat-screen televisions are featured in guestrooms.

This Cypress hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Tru by Hilton Cypress Houston features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center. This business-friendly hotel also offers barbecue grills, an arcade/game room, and multilingual staff. Onsite self parking is complimentary.

Tru by Hilton Cypress Houston has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between February 16 and February 18.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Cypress Houston Hotel
Tru Hilton Houston Hotel
Tru Hilton Cypress Houston
Tru Hilton Houston
Tru by Hilton Cypress Houston Hotel
Tru by Hilton Cypress Houston Cypress
Tru by Hilton Cypress Houston Hotel Cypress

Tru by Hilton Cypress Houston Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 304 out of 563 reviews" "
Rating 8 - Good. 125 out of 563 reviews" "
Rating 6 - Okay. 42 out of 563 reviews" "
Rating 4 - Poor. 50 out of 563 reviews" "
Rating 2 - Terrible. 42 out of 563 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Lisa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I will not be returning.
Stayed 3 nights in Sep 2024

8/10 Good

Yong

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access and friendly staff.
Stayed 1 night in Sep 2024

4/10 Poor

Jerry

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kaliyah

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Richard A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Kathy

Stayed 2 nights in Aug 2024

2/10 Terrible

Luis

Stayed 2 nights in Aug 2024

2/10 Terrible

agnes

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No microwave, no mini fridge, only two towels for two people and tv did not work, room very small, front desk personal not helpful
Stayed 1 night in Aug 2024

2/10 Terrible

Keith

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to like the countertops had smear marks where they used the same towel to clean the commode the bathroom counter in the desk in the room you could see the filth in the germs on top of the desk. You walked through the room and you under your feet, so you had to wear flip-flops the entire time. The shower and the counter in the bathroom and smeared germs all over it hair and dust was under the sink next to the commode I sneezed the entire night. This was the worst experience I’ve had in 58 years!
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Stayed 1 night in Aug 2024

6/10 Okay

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area safe ! Dining close by pool area clean and pool table for adults. Room was clean beds very comfortable. Only problem the hallways are hot walking to room I was on the 4th floor. No other problems and yes the staff was awesome!
Stayed 1 night in Aug 2024

2/10 Terrible

MD

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Kevin

Traveled with family and small children
Liked: Amenities
Staff was very accommodating
Stayed 2 nights in Aug 2024

4/10 Poor

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Aug 2024

8/10 Good

THOMAS, Keller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to find. Is next to a Goodwill Store and a "closed down" medical clinic.
Stayed 1 night in Aug 2024

8/10 Good

THOMAS, Keller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in great shape. However, it was a hard to find and situated behind a Goodwill store (?). Room was very nice and so were the employees.
Stayed 1 night in Aug 2024

2/10 Terrible

william

Stayed 2 nights in Jul 2024

10/10 Excellent

Julie

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Unsafe/auto theft
We stay at this specific location at least twice a month for the past year. We travel alot to Houston for business and this location is close to where we do business at. This past week our truck was stolen in the middle of the night from the front hotel parking lot. According to police this happens alot here. And police believe we were being watched. Hotel staff supposedly saw nothing and would not let us view cameras. Hmmm. According to police the suspect drove up in a truck with a super bright light bar on the roof of the truck so i dont no how they saw nothing if the front desk faces stright to the parking lot and Where we were parked.It was dark out at the time of the theft and the light was noticeably bright but yet Hotel staff saw nothing... with that bring said yeah this location definitely isnt safe and is super shady
Stayed 1 night in Jul 2024

10/10 Excellent

Tony

Stayed 1 night in Jul 2024

2/10 Terrible

Laurie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't stay thanks to the booking not being registered with the hotel when i got there. Hotel need to coordinate better with these booking websites.
Stayed 1 night in Jul 2024

10/10 Excellent

Aida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024