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Wingate by Wyndham - Houston/Willowbrook

2.5 star property

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Photo gallery for Wingate by Wyndham - Houston/Willowbrook

Exterior
Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds
Indoor pool, sun loungers
Lobby sitting area
Lobby

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Hot Tub
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
9050 Mills Rd, Houston, TX, 77070
  • Aerodrome
    ‪13 min walk‬
  • Willowbrook Mall
    ‪2 min drive‬
  • Sam Houston Race Park
    ‪5 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

Wingate by Wyndham - Houston/Willowbrook

Hotel in Willowbrook
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space. Change of towels is available on request.
Wingate by Wyndham - Houston/Willowbrook offers 83 accommodations with safes and complimentary newspapers. Flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to a children's pool and an indoor pool, Wingate by Wyndham - Houston/Willowbrook provides a hot tub and a fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 1798 square feet (167 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Wingate by Wyndham - Houston/Willowbrook has designated areas for smoking.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,798 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wingate Houston
Wingate Houston Willowbrook
Wingate Willowbrook
Wingate Wyndham Houston Willowbrook
Wingate Wyndham Willowbrook
Wingate Wyndham Willowbrook Hotel
Wingate Wyndham Willowbrook Hotel Houston
Wyndham Willowbrook
Wingate By Wyndham Hotel Houston
Wingate Hotel Houston
Wingate Wyndham Houston/Willowbrook Hotel Houston
Wingate Wyndham Houston/Willowbrook Hotel
Wingate Wyndham Houston/Willowbrook Houston
Wingate Wyndham Houston/Willowbrook
Wingate by Wyndham - Houston/Willowbrook Hotel
Wingate by Wyndham - Houston/Willowbrook Houston
Wingate by Wyndham - Houston/Willowbrook Hotel Houston

Wingate by Wyndham - Houston/Willowbrook Reviews

Reviews

5.0
Rating 10 - Excellent. 186 out of 1003 reviews
Rating 8 - Good. 111 out of 1003 reviews
Rating 6 - Okay. 135 out of 1003 reviews
Rating 4 - Poor. 144 out of 1003 reviews
Rating 2 - Terrible. 427 out of 1003 reviews

5.4/10

Cleanliness

6.0/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kathryn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

Meagan

Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good but the elevator was making noise like it wanted to brake down. The stay was good but the ac kinda felt like it wasn't working and the room had a smell
Stayed 1 night in Dec 2024

10/10 Excellent

Lafarrian

Stayed 2 nights in Nov 2024

10/10 Excellent

IVA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Oriental woman at the front counter told me she didn't want "people like me" staying there. The conversation devolved and she told me to leave and never come back. There is no reason to edit this review since I haven't used foul language and only stated what actually happened
Stayed 4 nights in Nov 2024

2/10 Terrible

Rozie

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible experience
Not to good was very uncomfortable. It was dirty not clean homeless man walking around bad smell and stains everywhere on towels sheets and wall. Along with blood stains on carpet.
Stayed 2 nights in Nov 2024

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Jessica

Disliked: Cleanliness, property conditions & facilities, room comfort
Not great
The hotel was in poor conditions. Stains on the ceilings and floors. The elevator was broken.
Stayed 5 nights in Nov 2024

2/10 Terrible

Sevette

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

4/10 Poor

Denise

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The staff was very friendly and helpful but the beds were so uncomfortable. Then one night we were woken up to our car alarm going off at 330.
Stayed 5 nights in Nov 2024

2/10 Terrible

Cassaundra, Thibodaux

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again
Stayed 3 nights in Nov 2024

10/10 Excellent

Terrence

Stayed 1 night in Oct 2024

6/10 Okay

ruben

Stayed 2 nights in Oct 2024

2/10 Terrible

Kellsie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross!!!
As soon as I walked into the room, small bugs were jumping on me. It was so gross
Stayed 4 nights in Oct 2024

6/10 Okay

Austain

Liked: Cleanliness
Over all I liked the room and the staff was for the most part friendly. The breakfast lady was kind of rude. But we enjoyed our stay
Stayed 1 night in Oct 2024

4/10 Poor

Shula

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Time for a major remodel
Stayed 3 nights in Nov 2024

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I ever stayed at! Wyndham should be ashamed to have their name on this. Bed bugs, dirty sheets, blood stained sheets, stained sheets, musty and moldy, smells horrible and they try and cover mask it with whatever they can, one elevator that barely worked, can’t talk to the managers cause they barely speak English. Water all over the floor and elevator near the pool entrance, kids running wild with no supervision, I mean I could go on and on, don not put your health at risk
Stayed 3 nights in Nov 2024

8/10 Good

Angela Michele, Houston

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you!
Stayed 1 night in Oct 2024

2/10 Terrible

KhrisTina

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities
They weren’t clean at all to me. They were too busy trying to make money off snacks that they brought from Sam’s. I couldn’t tell you where the money is going.One of the elevators was out of order and the other elevator was making noises like it was going to break every time it moved. The door seemed like someone tried to break into it multiple times to where it wouldn’t close all the way. The sheets and comforter had cigarette burns on the and drawing like a kid used markers to mark all on the sheets and they didn’t attempt to discard them. There was rust in the bathroom and they didn’t attempt to fix it up. I was highly disappointed.
Stayed 2 nights in Oct 2024

2/10 Terrible

Janelle

Disliked: Cleanliness, staff & service, amenities
The only good thing was the price of the stay. I ended up getting fleas….not bed bugs…fleas. I asked to have all of clothes put in the dryer for two cycles and the housekeeper only did one cycle and then put my clothes in the original bag I brought them down in. I was given a different room but I am nearly positive no fumigation took place in 324. No only this one elevator was out of order, no big deal, but the other elevator rattled and shook and did not feel safe.
Stayed 3 nights in Oct 2024

2/10 Terrible

Monique

Stayed 1 night in Sep 2024

6/10 Okay

Arthur

Liked: Cleanliness, property conditions & facilities
Wish they would have had internet and good hot water
Stayed 2 nights in Oct 2024

2/10 Terrible

Diona

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst possible hotel you can stay at. I will never recommend this hotel to anyone.
Stayed 2 nights in Oct 2024