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Wingate by Wyndham - Houston/Willowbrook

2.5 star property

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Photo gallery for Wingate by Wyndham - Houston/Willowbrook

Exterior
Lobby sitting area
Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds
Indoor pool, sun loungers
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Hot Tub
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry
$57
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
9050 Mills Rd, Houston, TX, 77070
  • Place, Aerodrome
    ‪10 min walk‬
  • Place, Houston Methodist Willowbrook Hospital
    ‪13 min walk‬
  • Place, Willowbrook Mall
    ‪17 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

  • Sleeps 5
  • 2 Queen Beds

Deluxe Room

  • Sleeps 3

King Room - Non-Smoking

  • Sleeps 3

Room With 1 King Bed, Mobility/Hearing Accessible, Bathtub With Grab Bars-Non-Smoking

  • Sleeps 3

2 Queen Beds, Mobility/Hearing Accessible Room, Bathtub W/Grab Bars, Non-Smoking

  • Sleeps 5

2 Queen Beds Room, Non-Smoking

  • Sleeps 5

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

  • Sleeps 3
  • 1 King Bed

Mobility Accessible Room

  • Sleeps 6

Deluxe King Suite-Non-Smoking

  • Sleeps 3

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About this property

Wingate by Wyndham - Houston/Willowbrook

Hotel in Willowbrook
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space. Change of towels is available on request.
Wingate by Wyndham - Houston/Willowbrook offers 83 accommodations with safes and complimentary newspapers. Flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to a children's pool and an indoor pool, Wingate by Wyndham - Houston/Willowbrook provides a hot tub and a fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 1798 square feet (167 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Wingate by Wyndham - Houston/Willowbrook has designated areas for smoking.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,798 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wingate Houston
Wingate Houston Willowbrook
Wingate Willowbrook
Wingate Wyndham Houston Willowbrook
Wingate Wyndham Willowbrook
Wingate Wyndham Willowbrook Hotel
Wingate Wyndham Willowbrook Hotel Houston
Wyndham Willowbrook
Wingate By Wyndham Hotel Houston
Wingate Hotel Houston
Wingate Wyndham Houston/Willowbrook Hotel Houston
Wingate Wyndham Houston/Willowbrook Hotel
Wingate Wyndham Houston/Willowbrook Houston
Wingate Wyndham Houston/Willowbrook
Wingate by Wyndham - Houston/Willowbrook Hotel
Wingate by Wyndham - Houston/Willowbrook Houston
Wingate by Wyndham - Houston/Willowbrook Hotel Houston

Wingate by Wyndham - Houston/Willowbrook Reviews

Reviews

5.0
Rating 10 - Excellent. 179 out of 1000 reviews
Rating 8 - Good. 96 out of 1000 reviews
Rating 6 - Okay. 145 out of 1000 reviews
Rating 4 - Poor. 143 out of 1000 reviews
Rating 2 - Terrible. 437 out of 1000 reviews

5.2/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

David

Liked: Amenities
Disliked: Staff & service
Slow Check Out. Room had an Mildew odor
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities

Needs some TLC

The staff was very kind. The lobby area is clean and decorated with beautiful eastern theme. The property has condition issues. One elevator broken, the other one sounds rough. The breakfast is not fresh looking fruit, make ur own waffles or cereal, and the one toaster only works on one side. The pool is indoor and the smell is very strong. The jacuzzi attached to the pool is not heated. We did not use them. The bed linens had stains on them, blood splatters, were clean, but stained. There is broken globes on outdoor lamps and evidence of unhoused people living in the bushes next to the parking area. No one bothered my rental car or approached me, however. An acrid smell was very strong in the hallway near my room, could be weed, could’ve been mold, but it hurt my lungs to breathe and I’m a smoker. It may just be the area we were staying, I realize Houston has endured troubled times with recent floods and such, we left 10 years ago, but we needed to stay in this area and it is heartbreaking to see things deteriorate as they have. I do believe, however, the staff is doing the best they can with what they have to work with. Property owner should have a closer look at some needed updates and repairs.
Stayed 2 nights in Aug 2025

2/10 Terrible

James

Stayed 2 nights in Aug 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

TRAVIS

Stayed 2 nights in Aug 2025

10/10 Excellent

Keira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, convenient with friendly staff at a great $

Stayed 2 nights in Aug 2025

6/10 Okay

Eliseo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

D'An

Disliked: Cleanliness, staff & service, property conditions & facilities
While checking in, another customer had a verbal altercation with one of the hotel’s staff at the front desk. It was very unprofessional and the staff member was horrible to the hotel guest. The hotel was dingy and not very clean. I do not recommend staying here.
Stayed 1 night in Aug 2025

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this location was right. In a safe area.. Mall was 2 minutes away. You're literally around the corner from every food place imaginable that you would want to eat at... It was a great experience for me I will be going back.. Took my son to visit his friends Texas.. And most of all it was very affordable.... Win win
Stayed 4 nights in Aug 2025

10/10 Excellent

cinamon

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the mall and food places
Stayed 1 night in Jul 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Stefanie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There were homeless people in the lobby when we arrived! The room also smelled terrible!
Stayed 3 nights in Aug 2025

6/10 Okay

Dorothy

Traveled with family
Disliked: Cleanliness
Stayed 3 nights in Aug 2025

8/10 Good

Aziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in Aug 2025

6/10 Okay

Kisha

Stayed 1 night in Aug 2025

10/10 Excellent

Taimy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I will come again to stay without a question. The place and the staff are spectacular. Thanks 😊
Stayed 1 night in Jul 2025

2/10 Terrible

Lashay

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities

Probably the worst stay ive ever had

Booked here for the location and indoor pool and hottub for a relaxing vacation near old friends i haven't seen in a few years, the hotel was clost to where they live, had the pool and hot tub i was looking for, got there and the indoor pool and hot tub were both ice cold, the tile floors where sticky, the breakfast was horrible, the parking lot lights were so bright they shined through the curtains, only positive about that is you could see the people selling things in the parkinglot to ensure they were not also breaking into your car... and on my last day when i was gathering my things i seen roachs near the bed and bath tub
Stayed 3 nights in Jul 2025

2/10 Terrible

Muhammad

Disliked: Cleanliness, amenities, property conditions & facilities
Please don't go there, i got the room which was non refundable, checked in and was already sure this is bad. Elevator sounded like its gonna fall and people screaming and talking loud in room and very dirty room with stain of blood on sheets too. I checked out and got another hotel right away
Stayed 1 night in Jul 2025

2/10 Terrible

Kristen

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is in desperate need of a deep cleaning and upgrades. The front desk has been turned into a market. The carpets are in terrible condition, and the walls need professional paint jobs.
Stayed 1 night in May 2025

2/10 Terrible

Cesar

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible place, needs major repairs!
Stayed 1 night in Jul 2025

6/10 Okay

Georgina

It was good enough, and close to my destination.
Stayed 1 night in Jul 2025

2/10 Terrible

Kiera

Stayed 2 nights in Jul 2025

10/10 Excellent

Shakayla

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Jun 2025