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Wingate by Wyndham - Houston/Willowbrook

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wingate by Wyndham - Houston/Willowbrook

Exterior
Lobby sitting area
Indoor pool, sun loungers
Lobby
Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Hot Tub
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
9050 Mills Rd, Houston, TX, 77070
  • Aerodrome
    13 min walk
  • Houston Methodist Willowbrook Hospital
    2 min drive
  • Willowbrook Mall
    2 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    21 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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Jan 1 - Jan 2
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About this property

Wingate by Wyndham - Houston/Willowbrook

Hotel in Willowbrook
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a business center, and conference space. Change of towels is available on request.
Wingate by Wyndham - Houston/Willowbrook offers 83 accommodations with safes and complimentary newspapers. Flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to a children's pool and an indoor pool, Wingate by Wyndham - Houston/Willowbrook provides a spa tub and a fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 1798 square feet (167 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Wingate by Wyndham - Houston/Willowbrook has designated areas for smoking.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Children's pool
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,798 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wingate Houston
Wingate Houston Willowbrook
Wingate Willowbrook
Wingate Wyndham Houston Willowbrook
Wingate Wyndham Willowbrook
Wingate Wyndham Willowbrook Hotel
Wingate Wyndham Willowbrook Hotel Houston
Wyndham Willowbrook
Wingate By Wyndham Hotel Houston
Wingate Hotel Houston
Wingate Wyndham Houston/Willowbrook Hotel Houston
Wingate Wyndham Houston/Willowbrook Hotel
Wingate Wyndham Houston/Willowbrook Houston
Wingate Wyndham Houston/Willowbrook
Wingate by Wyndham - Houston/Willowbrook Hotel
Wingate by Wyndham - Houston/Willowbrook Houston
Wingate by Wyndham - Houston/Willowbrook Hotel Houston

Wingate by Wyndham - Houston/Willowbrook Reviews

Reviews

5.0
Rating 10 - Excellent. 184 out of 1001 reviews" "
Rating 8 - Good. 114 out of 1001 reviews" "
Rating 6 - Okay. 137 out of 1001 reviews" "
Rating 4 - Poor. 143 out of 1001 reviews" "
Rating 2 - Terrible. 423 out of 1001 reviews" "

5.4/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Blanca

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It just needs more maintenance Cleaner carpets cleaner sheets Because they have stains The smell isn’t good it has a strong cigarette smell even in the none smoking area But staff is so nice and caring makes u feel comfortable
Stayed 3 nights in Sep 2024

10/10 Excellent

E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
just great thanks
Stayed 1 night in Sep 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refrigerator went out when we arrived but was replaced with a new one quickly! Homeless and trash in the area around the property but not on the property. Staff did their best to make our stay as good as possible.
Stayed 1 night in Sep 2024

4/10 Poor

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Need to have clean smell. It felt unsafe
Stayed 1 night in Aug 2024

2/10 Terrible

Donald

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to believe this is a Wyndham property. Rooms are dirty and smell musty. Housekeeping never serviced the room in 4 days. No toiletries in bathroom and no bath mat.
Stayed 3 nights in Aug 2024

4/10 Poor

Donald

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to believe this is a Wyndham property. Facility is in poor condition. Rooms are dirty and smell musty. Housekeeping never serviced my room in 4 days. No bath mat and no toiletries. WiFi barely worked.
Stayed 3 nights in Aug 2024

2/10 Terrible

Colleen

Disliked: Cleanliness, property conditions & facilities
Upon arrival agent said credit card machine where down and wanted 50.00 cash or money app. Did not have either. But room was paid for. Room was very smelly and furniture damage. Bathroom the vanity was rusty. Very disappointing.
Stayed 2 nights in Jul 2024

2/10 Terrible

Jenna

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had bedbugs also they had over booked. I didn’t the room I had booked because of it
Stayed 1 night in Jun 2024

10/10 Excellent

Victor, Pharr

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good hotel for the price
Stayed 1 night in Mar 2024

2/10 Terrible

Stephen J

Disliked: Cleanliness, amenities, property conditions & facilities
Smoke detector had bag over it. Elevator slipped every trip. No ice/vending. Very run down
Stayed 4 nights in Jul 2024

4/10 Poor

ANTOINETTE

Disliked: Cleanliness, staff & service, property conditions & facilities
staff
Stayed 9 nights in Jul 2024

4/10 Poor

Antoinette

Traveled with family and small children
Disliked: Property conditions & facilities
staff rude
Stayed 6 nights in Jul 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My restroom was full of mold, the furniture was destroyed. It felt disgusting.
Stayed 2 nights in Jul 2024

4/10 Poor

Omar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a leak on the roof and it was splashing water all over my face while sleeping, call in for services but no one was available, sucks.
Stayed 2 nights in Jul 2024

4/10 Poor

Vaikunth Naarayan

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Tyana

Liked: Staff & service, amenities
Disliked: Cleanliness
Staff was very nice! Just a lot of activity going on day and night
Stayed 1 night in Jun 2024

2/10 Terrible

DeMarcus

Liked: Cleanliness, staff & service
no wifi at all
Stayed 1 night in Jun 2024

6/10 Okay

Jorge

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Wa kong

Liked: Room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Room wasn’t ready. Things were very old in the room. Tv wasn’t updated. Shower wasn’t super clean. Stains on mirrors. Elevator was a little shaky.
Stayed 1 night in Jun 2024

2/10 Terrible

TreNesha

Stayed 1 night in Jun 2024

8/10 Good

DJuan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 5 nights in Jun 2024

2/10 Terrible

Janet

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was dirty and the jacuzzi was not on I am not happy with this place but did see renovation needed
Stayed 1 night in May 2024

2/10 Terrible

Ashley

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here.
They gave my room away and had to put me in a different room that wasnt my preference. Besides that it very dirty, smelly and unsafe. I would have found another hotel if it wasn't unrefunable.
Stayed 1 night in Jun 2024

2/10 Terrible

Timothy

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities
I’ll never go back there
Stayed 2 nights in May 2024