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WoodSpring Suites Houston 288 South Medical Center

2.5 star property

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Photo gallery for WoodSpring Suites Houston 288 South Medical Center

Fridge, microwave, stovetop, dishwasher
Exterior
Laundry room
Desk, blackout drapes, iron/ironing board, free WiFi
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • Laundry
  • Air conditioning
  • Free WiFi
$76
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
13150 Cityscape Ave, Houston, TX, 77407
  • Place, Aveva Stadium
    ‪2 min drive‬
  • Place, Houston Sports Park
    ‪2 min drive‬
  • Place, Southdown Dog Park
    ‪3 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

  • 230 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Sofa)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking (Sofa)

  • 230 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

7.4 out of 10
Good
(30 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Sofa)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking (Sofa)

  • 230 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(11 reviews)
  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

WoodSpring Suites Houston 288 South Medical Center

Hotel in Southeast Houston
This smoke-free hotel features a 24-hour fitness center, laundry facilities, and express check-out. Free WiFi in public areas and free self parking are also provided. Limited housekeeping is available.
WoodSpring Suites Houston 288 South Medical Center offers 121 accommodations with complimentary toiletries and blackout drapes/curtains. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium digital channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
WoodSpring Suites Houston 288 South Medical Center features a 24-hour fitness center, laundry facilities, and express check-out. Wireless Internet access is complimentary. Limited complimentary onsite parking is available on a first-come, first-served basis.

WoodSpring Suites Houston 288 South Medical Center is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (limited availability)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2018
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (8 AM - 10 PM) and Sunday - Sunday (10 AM - 8 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the lobby telephone for check-in assistance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 5 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 5 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

WoodSpring Suites Houston 288 South Aparthotel
WoodSpring Suites 288 South Aparthotel
WoodSpring Suites Houston 288 South
WoodSpring Suites 288 South
WoodSpring Suites Houston 288 South Medical Center Hotel
WoodSpring Suites Houston 288 South Medical Center Houston
WoodSpring Suites Houston 288 South Medical Center Hotel Houston

WoodSpring Suites Houston 288 South Medical Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 185 out of 450 reviews
Rating 8 - Good. 96 out of 450 reviews
Rating 6 - Okay. 56 out of 450 reviews
Rating 4 - Poor. 45 out of 450 reviews
Rating 2 - Terrible. 68 out of 450 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Gloria

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got there and doors were lock and nobody was at the front desk, I had to call and when they finally answered they couldn’t gives exact directions on where was the front desk, when we found it, he finally open the door and open the window for the front desk. Was rude and didn’t explain where the elevator was or where was our room. Building was hot all over. Room ac didn’t cool off enough and because of the conditions we had to leave at 5am, room temp was unbearable. When we were trying to return the room key the frond desk was closed and when I called he took again forever to answer and told me just to leave the keycard by the window. When we were leaving also it was a random man sleeping in the lobby and when he heard us he got up and look at us and walk out. This was our worst experience. I’ll appreciate if a refund will be issued to us for the horrible experience and also we didn’t even get to rest to continue our trip. Please I’ll appreciate if we get our money back. Thank you
Stayed 1 night in Aug 2025

10/10 Excellent

Rajivkumar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel at a good rate for a longer stay

Great and friendly front staff. Great rate for a long term stay. Rooms are clean and kitchnette is very good. The flooring is cleaning.
Stayed 9 nights in Aug 2025

2/10 Terrible

Terrance

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When i arrived staff obviously doesnt want to be here .key didnt work ...so i called and dailef 500 as is states ...addinent once sounding sleepy . Told me to to try the "other" doorsand if that doesnt work call back... ....im confused at this this point buy its bren a lonh day . So i walk around the building 2 orher doors dont open ...so no phone had to walk to the original door to call ....then the roomi just want to up load the pictures. Feel like im bothet the night guy anyway
Stayed 1 night in Aug 2025

4/10 Poor

MATT

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

DiYea

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No Wi-Fi, no breakfast, you have to go down to get towels, they don’t clean the rooms daily and they don’t make up they beds, their were hole in bathroom door, leather on chairs peeling, I don’t like extended stays it’s because it wasn’t to my standard of cleanliness… I will never go to another extended stay!
Stayed 6 nights in Jul 2025

6/10 Okay

Sheradon

Disliked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was quite safe and cool
Stayed 6 nights in Jul 2025

10/10 Excellent

Jose

Stayed 1 night in Jul 2025

8/10 Good

Arthurine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable and really soft pillows.
Stayed 1 night in Jul 2025

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and the staff was very friendly and professional. I will book another stay soon!
Stayed 10 nights in Jul 2025

4/10 Poor

Latoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sabrina Arline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the bad reviews shown here, it was a pleasant stay and I enjoyed my time. No issues whatsoever. Past front desk hours, you can only get in the building with your key card which gives a safer experience. Fairly priced and will definitely stay here again.
Stayed 7 nights in Jul 2025

4/10 Poor

Latoria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Person over stomped and jumped all night waking up my kids and myself throughout the night and morning. Even after staff called they wouldn’t stop. The worst experience was when I went to extend my room for an extra night and was told by a staff member named ANGIE that I would have to pay my original price from check in that included taxes! Something I have never done. Even argued me down that you can’t extend a room without taxes , even though I’ve done just that multiple times!!! I refused and me and my children left. Needs better training working check-in. UNACCEPTABLE
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roaches and mold everywhere

On first glance, the room was fine. As we keep staying, I started noticing molds in the shower, and saw baby roaches about 4 times during my stay. They come from the bed frame, AC, and in the wall cracks. I even saw one crawling on THE BED during my last day there. The bed was also making me itchy and I had bug bites. It was so gross.
Stayed 10 nights in Jun 2025

10/10 Excellent

Dereck

Stayed 1 night in Jul 2025

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Destinee

Stayed 3 nights in Jul 2025

6/10 Okay

Ana

Stayed 7 nights in Jun 2025

2/10 Terrible

Jackson

Disliked: Staff & service, property conditions & facilities
There was one lady that helped with check in that was very kind and stepped in to help everyone because the other two people working the front fought with multiple groups trying to check in
Stayed 1 night in Jun 2025

10/10 Excellent

Kendall

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh gosh where do I start? The staff? LOVELY! The property? LOVELY! CLEANLINESS? LOVELY. Absolutely LOVELY! The property manager was amazing I can’t remember her name but my gosh was she amazing at handling business! The lobby attendant was amazing also we stayed for the Beyoncé Cowboy Carter Tour… the amount of time these girls were willing to put in for us to make sure we were safe while attending events around Houston should be illegal! I was very adamant about coming to this property because of the reviews but turned out it was lies. 100% will be coming back here for my next trip to Houston! Thank you girls so much for everything you guys did to make sure we had a great stay and perfect trip!
Stayed 2 nights in Jun 2025

10/10 Excellent

Lucky

Stayed 4 nights in Jun 2025

10/10 Excellent

Latoria

Stayed 1 night in Jun 2025

10/10 Excellent

Lucky

Stayed 4 nights in Jun 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Stayed 7 nights in Jun 2025