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WoodSpring Suites Houston Willowbrook

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for WoodSpring Suites Houston Willowbrook

Exterior
Full-size fridge, microwave, stovetop
Full-size fridge, microwave, stovetop
Laundry room
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
  • Kitchen
  • Air conditioning
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
18929 Tomball Parkway, Houston, TX, 77070
  • Houston Methodist Willowbrook Hospital
    17 min walk
  • Mandolin Gardens Park
    18 min walk
  • Aerodrome
    20 min walk
  • Houston, TX (HOU-William P. Hobby)
    38 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 336 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Double Beds, Accessible, Non Smoking

  • 336 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Wingate by Wyndham - Houston/Willowbrook

Pool
Hot Tub
Breakfast included
Kids pool
2.5 out of 5, (1003)
The price is $65
per night
$74 total
includes taxes & fees
Jan 6 - Jan 7
Wingate by Wyndham - Houston/Willowbrook

About this property

WoodSpring Suites Houston Willowbrook

Houston hotel with in-room kitchens
Along with laundry facilities, this hotel has a 24-hour front desk and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Limited housekeeping is available.
WoodSpring Suites Houston Willowbrook offers 121 accommodations. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on a limited basis.

WoodSpring Suites Houston Willowbrook features a vending machine, laundry facilities, and express check-out. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (limited availability)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2007
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the lobby telephone and call extension 500 for check-in assistance.
Full payment for stays of 7 nights or longer is due at time of check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per accommodation, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 10 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Valueplace Houston Willowbrook
Valueplace Willowbrook
Valueplace Willowbrook Hotel
Value Place Houston TX Northwest Willowbrook Hotel
Value Place Willowbrook Hotel
Value Place Houston TX Northwest Willowbrook
Value Place Willowbrook
WoodSpring Suites Houston Willowbrook Hotel
WoodSpring Suites Willowbrook Hotel
WoodSpring Suites Willowbrook
Value Place Houston TX (Northwest Willowbrook)
WoodSpring Suites Houston Willowbrook Hotel
WoodSpring Suites Houston Willowbrook Houston
WoodSpring Suites Houston Willowbrook Hotel Houston

WoodSpring Suites Houston Willowbrook Reviews

Reviews

6.2
Rating 10 - Excellent. 51 out of 264 reviews" "
Rating 8 - Good. 70 out of 264 reviews" "
Rating 6 - Okay. 45 out of 264 reviews" "
Rating 4 - Poor. 31 out of 264 reviews" "
Rating 2 - Terrible. 67 out of 264 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Didn't stay the whole night ended up leaving.
Stayed 1 night in Jun 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay
The stay was good, didn't have any issues. Saw a few small roaches, but it's Texas.
Stayed 14 nights in Jul 2024

2/10 Terrible

shemonia

Disliked: Cleanliness, staff & service
I was not able to check into the hotel due to a power / water main break at the hotel had to spend birthday at home
Stayed 1 night in Aug 2024

2/10 Terrible

Fabian

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not issue refund for hotel stay. They did not have power. How did you expect me to stay here
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unacceptable
Room was full of live and dead roaches. Staff did not want to clean it, and could not offer another room. I had to clean it myself. There seemed to be a lot of unstable people in and around the property.
Stayed 3 nights in Jul 2024

2/10 Terrible

Alexander

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t have electricity when we showed up and neither Expedia or the property would cancel my reservation
Stayed 7 nights in Jul 2024

10/10 Excellent

Aisha lashun fontae

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Stayed 14 nights in Jun 2024

10/10 Excellent

Aisha lashun fontae

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Stayed 7 nights in Jun 2024

4/10 Poor

jonathan, Lindale

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is a budget hotel so I wasn't expecting much. Thankfully the room was clean but the facilities were a mess (stained carpets in the hallways), smelled of weed, and a dog was barking regularly during my stay. If you need a spot to stay this will work. If you want to relax in peace go somewhere else.
Stayed 2 nights in Jun 2024

6/10 Okay

Janice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DONT DO IT!
Don’t do it!!! A dog was left alone in a room, three doors down and was allowed to bark ALL NIGHT LONG. I got three hours of sleep, even after getting up, getting dressed T 2am, going to the lobby and calling the hotel staff on the lobby phone, I was told there was nothing they could do about it. The room is extremely humid because there’s no ventilation for the bathroom steam to vent so sheets felt wet and sticky all night. Never again! Stay away from this place!!!
Stayed 1 night in Jun 2024

6/10 Okay

Alejandra

Liked: Staff & service
Check in was fast and easy. Room was nice and big however it had a strong smell and I had to get some air fresheners. There were the first 2 night the police had to be called. The staff however was very helpful and polite. Overall it was a nice stay just wrong timing.
Stayed 3 nights in May 2024

2/10 Terrible

Katrina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Drug deals and sheriff cars out front is your sign
The hotel looks brand new and very nice but when we got there, there were several drug deals going down in the parking lot and we had to cut through the middle of a group sheriffs who were evicting a woman who was tweaking really bad. After we left and went to a dr appointment, when we returned, the hardwood floor was covered in water. The a/c had leaked a ton of water and big black particles all over the floor. BUT, when I went down to the front desk, Meghan was SUPER sweet and offered a refund. I had to get it ok’d by Hotels.com and she was very sweet and patient. She gave me a copy of the receipt that showed no charge. I was so relieved to get my daughter out of there before dark
Stayed 1 night in May 2024

4/10 Poor

Rachel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Well it advertises a kitchen area stove ect. No pots or pans to use nothing! Then felt unsafe at nite to go outside. No food places near by. Freaking HAIR EVERYWHERE disgusting. No room service. TV had to be manually done the remote wasn't programmed and of course no one new how to program it! The dang blanket already had dang dog hair on it. Yes I was traveling with my dog but there was an abundance of dog hair all over as well as human hair! Just not at all wat I expected.
Stayed 2 nights in May 2024

2/10 Terrible

Jesus

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Worst stay I had in my life, the room was uncomfortable, it did not have a nightstand or lamps, the TV was old, the table only had a chair, during the 4 days of stay they did not clean the room, they did not make the bed or replace it the towels. We left the room on December 30.
Stayed 10 nights in Dec 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Ekin

Disliked: Cleanliness, staff & service, property conditions & facilities
Smell drugs
The hall way and room smell like weeds, i have to check out the room 1 day earlier to move to different hotel
Stayed 2 nights in Oct 2023

2/10 Terrible

Wytavia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Just terrible...
It was bad. It smelled bad, there was liquid spilled in front of the door, you can hear everything and the bed we were in may have had bed bugs. Called front desknthen went downstairs and it was closed. No one answered the phone and because of the conditions we left in the middle of the night. Worse experience i ever had and the rating on this place should be a 2. I normally dont even wriye reviews but geeze.
Stayed 1 night in Oct 2023

8/10 Good

Lidia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay the staff was excellent in all ways
Stayed 4 nights in Aug 2023

6/10 Okay

Aronesya

Stayed 7 nights in Jun 2023

10/10 Excellent

Shanta

Stayed 1 night in Jun 2023

8/10 Good

Gwendolyn

Stayed 1 night in Apr 2023

8/10 Good

conseta

Stayed 1 night in Apr 2023

2/10 Terrible

Love

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated but a staff full of hackers scammers who prey on vulnerability single mothers with kids I will never support there again
Stayed 1 night in Sep 2022

2/10 Terrible

Juan jorge

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Tv signal don’t work breaking up every Channel you I put in
Stayed 1 night in Aug 2022