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Itapeva Vacation Packages

Day 1 - the elevators had a technical fault. Day 2 - there was no water in the hotel due to works on the street (planned) but they did not tell guests in advance so that we could plan accordingly. Day 3 - electrical faults and limited power. One elevator closed its doors but not all the way and started to move and then got stuck - with me inside - scary. I was offered apologies and a refund by management but that still hadn’t happened. In general it’s a nice hotel but the staff don’t seem to know what to do with crumbling infrastructure, or how to appropriately support guests. Disappointing

The studio was spotless and impeccably organized, equipped with everything you could possibly need. Plus, there's a convenient coin laundry in the building, making life even easier. Truly, a perfect place.

Hotel excelente e equipe preparada. Top para casais. O lugar é lindíssimo. Continuem assim.

Good

Just a nice welcoming reception by well trained staff … the hotel was spotless breakfast was one of the best I have experienced with huge choice