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Best Western University Inn

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western University Inn

Seasonal outdoor pool
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Free daily on-the-go breakfast
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Pool
    Pool
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included

Explore the area

Map
1020 Ellis Hollow Rd, Ithaca, NY, 14850
  • Cornell Botanic Gardens
    3 min drive
  • Ithaca Commons
    3 min drive
  • Cornell University
    4 min drive
  • Ithaca, NY (ITH-Tompkins Regional)
    12 min drive

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds, Non Smoking (with Sofabed)

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Accessible, Bathtub

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Fireplace

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Shower Only)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Non Smoking (Shower Only)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western University Inn

Ithaca hotel with free breakfast, connected to a shopping center
A 24-hour fitness center, a seasonal outdoor pool, and a business center are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour front desk, express check-out, and a TV in a common area.
Best Western University Inn offers 101 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western University Inn features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and meeting rooms. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a vending machine, express check-out, and a front-desk safe. Complimentary self parking is available on site, along with a car charging station.

Best Western University Inn is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 7:30 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas
  • Vineyard
  • Wine tours

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per accommodation, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from September to October
Pool access available from 10:00 AM to 8:00 PM
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western University
Best Western University Inn
Best Western University Inn Ithaca
Best Western University Ithaca
University Best Western
University Inn Best Western
Best Western University Hotel Ithaca
Best Western Ithaca
Ithaca Best Western
Best Western University Ithaca
Best Western University Inn Hotel
Best Western University Inn Ithaca
Best Western University Inn Hotel Ithaca

Best Western University Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 392 out of 1002 reviews" "
Rating 8 - Good. 317 out of 1002 reviews" "
Rating 6 - Okay. 134 out of 1002 reviews" "
Rating 4 - Poor. 91 out of 1002 reviews" "
Rating 2 - Terrible. 68 out of 1002 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

LINA

Liked: Staff & service
Disliked: Property conditions & facilities
Too old
Stayed 1 night in Aug 2024

6/10 Okay

Kiarra

Fine
Stayed 2 nights in Aug 2024

6/10 Okay

Margo

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Vougar

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Cornell University and quiet place
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff - just great service!
Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Traveled with family
room was musty smelling property seemed like it needed a facelift
Stayed 1 night in Aug 2024

8/10 Good

Katherine

Liked: Staff & service, room comfort
Okay for a stopover
Pretty good for one night. We are not animal people so didn’t really like the smell. There is that slight animal smell. Bed was super comfortable. Room was nice and large. Great having a microwave, fridge and tea/coffee making in our room. The hotel is located on the outskirts of town and not really walkable to town.
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff!
Stayed 1 night in Aug 2024

6/10 Okay

Timothy, Grafton

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This motel is convenient but needs some TLC. However, the staff members were very friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean
Stayed 1 night in Aug 2024

10/10 Excellent

Renata

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Helen

Liked: Staff & service
Disliked: Property conditions & facilities
Very old hotel, smelly carpet and aircon, caused a sore throat and cold. Convenient public transport to campus
Stayed 4 nights in Jul 2024

10/10 Excellent

Ron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good, the lady at the desk was friendly, the price was good for the area. No complaints.
Stayed 1 night in Jul 2024

8/10 Good

Anna Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel for a family of 6 adults.
Stayed 2 nights in Jul 2024

10/10 Excellent

Murari Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jul 2024

8/10 Good

Jillian

Stayed 1 night in Jul 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Our towels were not replaced. I had to find towels on a cart.
Stayed 6 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

jennifer

Liked: Cleanliness, staff & service
Need more things to do around the area
Stayed 1 night in Jul 2024

10/10 Excellent

Kornelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Betty

Traveled with family
Liked: Cleanliness, staff & service
The location was good - very short drive to Cornell University and Ithaca Commons/downtown. The room was spacious.
Stayed 2 nights in Jul 2024

6/10 Okay

Ronnie

Liked: Staff & service, property conditions & facilities, room comfort
Housekeeping issues
Reception desk was very helpful. I arrived early and they got me into a room, which was great. I had the choucebof 2 beds. On one, the bottom sheet next to the pillow by the bedstand had a weird tuft of fuzzy fabric about 3" sticking up. The other bed had a dead ant attached to fibers on the bedspread. I removed the ant and chose that bed. There was no soap by the sink, so I had to walk into the shower to use body soap to wash my hands. I asked housekeeping for a bar of soap but they said I'd have to go to front desk. Since I am handucapped, that meant I would have to get in car and drive around to front entrance, so I didn't. Refrigerator was clean and I aporeciated the freezer for my cold packs. But to the left of refrigerator inside its cabinet was filthy, with dust and dried remnentsof old food. Breakfast was nice and the temperature of the room was just right. Reception got me a room close to parking and with handicap shower, which I appreciated. All staff were pleasant and courteous. I took photos but cant add them.
Stayed 1 night in Jul 2024

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and great location
Stayed 2 nights in Jul 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable hotel. Felt clean. Decent breakfast.
Stayed 1 night in Jul 2024