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Best Western University Inn

2.5 star property

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Photo gallery for Best Western University Inn

Reception
Standard Room, 1 Double Bed, Non Smoking (Shower Only) | 1 bedroom, in-room safe, desk, laptop workspace
Lobby
Seasonal outdoor pool
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Gym

Explore the area

Map
1020 Ellis Hollow Rd, Ithaca, NY, 14850
  • Ithaca Commons
    ‪4 min drive‬
  • Cornell University
    ‪4 min drive‬
  • Ithaca College
    ‪5 min drive‬
  • Ithaca, NY (ITH-Tompkins Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible, Bathtub

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Shower Only)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking (Shower Only)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Fireplace

7.6 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(6 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western University Inn

Ithaca hotel with free breakfast, connected to a shopping center
A 24-hour fitness center, a seasonal outdoor pool, and a business center are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour front desk, express check-out, and a TV in a common area.
Best Western University Inn offers 101 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western University Inn features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and meeting rooms. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a vending machine, express check-out, and a front-desk safe. Complimentary self parking is available on site, along with a car charging station.

Best Western University Inn is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 8:00 AM to 10:00 PM at scheduled times and on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas
  • Vineyard
  • Wine tours

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per accommodation, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western University
Best Western University Inn
Best Western University Inn Ithaca
Best Western University Ithaca
University Best Western
University Inn Best Western
Best Western University Hotel Ithaca
Best Western Ithaca
Ithaca Best Western
Best Western University Ithaca
Best Western University Inn Hotel
Best Western University Inn Ithaca
Best Western University Inn Hotel Ithaca

Best Western University Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 407 out of 1004 reviews
Rating 8 - Good. 303 out of 1004 reviews
Rating 6 - Okay. 137 out of 1004 reviews
Rating 4 - Poor. 90 out of 1004 reviews
Rating 2 - Terrible. 67 out of 1004 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Stayed 1 night in Mar 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Trena

Stayed 1 night in Dec 2024

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice front desk staff
Stayed 1 night in Mar 2025

10/10 Excellent

Eva, Pompano Beach

Liked: Cleanliness
We really enjoy our family room at the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Kaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room and helpful staff. Great price/performance ratio. Recommend it
Stayed 2 nights in Mar 2025

10/10 Excellent

Jianghui

Stayed 1 night in Mar 2025

10/10 Excellent

yulei

good
Stayed 1 night in Feb 2025

10/10 Excellent

Ha

Stayed 1 night in Feb 2025

4/10 Poor

Jennifer

Stayed 1 night in Feb 2025

8/10 Good

Metroca, EDISON

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Perfectly fine for a budget stay…wonderful front desk staff and excellent breakfast offerings. Concerns: There is no security to the rooms outside of the locks within the individual rooms. Otherwise, anyone can enter the halls 24/7. Breakfast area is very congested — possibly due to the fact that there are too many tables with four chairs each and the table odd actually narrower than two chairs side-by-side. Perhaps, management should consider making some tables deuces versus four-tops to open the space a little. Beds are in a sad state — no support, at all. But more importantly, the rooms do not feel clean. We never walked barefoot. The housekeeping vacuum path is clear, as indicated by the blackness of the carpets around the walls, beside the beds, behind the door. That color Is caused by filth buildup. Management should consider inspecting rooms occasionally…gives the housekeeping staff more time to clean each room or provide more training… clean the perimeters and most importantly, while the habit is to keep the door open while cleaning, remember to shut it so you can vacuum behind it. Otherwise, linens and bathrooms felt very nice and clean. I would go back — but only when I have someone to stay with me and I have slippers for the rooms.

4/10 Poor

Rhonda

Disliked: Cleanliness, property conditions & facilities
Dirty
Stayed 1 night in Feb 2025

10/10 Excellent

Muriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Cornell University. Quite neighborhood. Walkable distance from a supermarket. Great continental breakfast. Very friendly staff.
Stayed 1 night in Feb 2025

6/10 Okay

Matthew

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom wasn’t very clean Heater worked great Shower plumbing could be more updated Fireplace was nice but electrical needs upgraded
Stayed 1 night in Feb 2025

6/10 Okay

Coeli

Stayed 1 night in Feb 2025

6/10 Okay

Coeli

Liked: Cleanliness, staff & service
Nice hotel, clean, comfortable, does the job
Stayed 1 night in Feb 2025

10/10 Excellent

Nohyul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was very comfortable and convenient. All staffs were kind and helpful.
Stayed 2 nights in Feb 2025

8/10 Good

janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Best Western Ithaca hotel. Rooms are always clean and the entire staff are welcoming. Love the all day hot tea and coffee provided for free too all guests. Had an issue with thermostat in my room, the heat never cut off. It was stuffy and warm. Turned on the fan and AC…and they also never cut off. Difficult to regulate temperature in the room.
Stayed 5 nights in Feb 2025

8/10 Good

Sangjin, Rochester

Stayed 1 night in Feb 2025

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to waterfalls, Cornell campus, restaurants. Our bed was comfy, fireplace and Jacuzzi were great additions. Breakfast options were great, clean and well attended. Sadly our non-smoking room and towels smelled like cigarettes. Our shower pipes were loose, drippy and hard to control temperature.
Stayed 2 nights in Feb 2025

10/10 Excellent

Luiz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location near Cornell University, attractive price, clea,n and good service. No frills.
Stayed 1 night in Feb 2025

10/10 Excellent

yishi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice close to the campus and shuttle bus available!
Stayed 3 nights in Feb 2025

10/10 Excellent

Tracy

Stayed 2 nights in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great, clean rooms.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Price is Right Hotel

This is the second time I stayed here. The best thing about this place is the location being just a 5 minute drive to Cornell University. The breakfast was good , and had a number of choices. The price was always right here. Cheap , not fancy , motel type . Had a mini fridge and microwave in the room. My only complaint about this place is, the outside doors that lead into hotel are not card locked. So anyone off the street can walk into the corridors at any anytime. Which raises security concerns.
Stayed 2 nights in Jan 2025