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Canopy by Hilton Ithaca Downtown

4.0 star property

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Photo gallery for Canopy by Hilton Ithaca Downtown

Breakfast, lunch and dinner served
Lobby
Studio, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds
Bar (on property)
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Free airport shuttle
  • Bar
  • Room service
  • Laundry
$170
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
324 East State Street, Ithaca, NY, 14850
  • Ithaca Commons
    ‪3 min walk‬
  • Ithaca College
    ‪2 min drive‬
  • Cornell University
    ‪5 min drive‬
  • Ithaca, NY (ITH-Tompkins Regional)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, View

Studio, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed, View

8.0 out of 10
Very good
(1 review)
  • 410 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(28 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

9.4 out of 10
Exceptional
(32 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
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4.6 out of 5, Wonderful, 1,001 reviews
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About this property

Canopy by Hilton Ithaca Downtown

4-star hotel in Downtown Ithaca
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, a free airport shuttle, and a free manager's reception are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Canopy by Hilton Ithaca Downtown offers 131 accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.
Canopy by Hilton Ithaca Downtown features a 24-hour fitness center and complimentary bicycles. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered on select days. Wired and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 750 square feet (70 square meters) include conference space. This Art Deco hotel also offers a terrace, coffee/tea in a common area, and concierge services. A roundtrip airport shuttle is complimentary to guests (available on request).

Canopy by Hilton Ithaca Downtown is a smoke-free property.

A complimentary manager's reception is offered on select days.
Strand Cafe - This café serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (USD 12 per day)
  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Strand Cafe

Things to do

  • 24-hour gym
  • Free bicycle rentals

Family friendly

  • High chair
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 750 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5 to 20 per person
  • Nearby parking fee: USD 12.00 per day (400 ft away)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton Ithaca Ithaca
Canopy by Hilton Ithaca Downtown Hotel
Canopy by Hilton Ithaca Downtown Ithaca
Canopy by Hilton Ithaca Downtown Hotel Ithaca

Canopy by Hilton Ithaca Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 701 out of 940 reviews
Rating 8 - Good. 156 out of 940 reviews
Rating 6 - Okay. 44 out of 940 reviews
Rating 4 - Poor. 14 out of 940 reviews
Rating 2 - Terrible. 25 out of 940 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

erik

Stayed 1 night in May 2025

10/10 Excellent

Lisa

Stayed 1 night in Mar 2025

8/10 Good

Kevin

Stayed 3 nights in May 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort

GRADUATION WEEKEND BUST

We are writing to express our profound dissatisfaction with our recent stay at the Canopy by Hilton Ithaca from May 16th to May 19th, 2025, booked through Hotels.com. What was meant to be a celebratory graduation weekend turned into a nightmare due to a severe and unresolved issue with our room's air conditioning. Upon check-in, we were assigned a room where the thermostat consistently read 78 degrees Fahrenheit for two nights. Despite our repeated complaints, the front desk was fully aware of the AC malfunction but failed to inform us of this critical issue when we checked in. This lack of transparency was incredibly frustrating, especially given the importance of the weekend. The front desk was aware of this issue but failed to inform us at check-in, which is unacceptable. We received conflicting information from staff regarding the AC problem. It took until our last night to finally move rooms. What's worse, another family member checking in on Sunday was immediately placed on a different floor by the front desk due to the AC issue, highlighting the hotel's inconsistent handling of the situation. While Hilton provided 50,000 points (equivalent to one night) and Hotels.com offered $25 KeyCash, we feel this compensation is insufficient for the prolonged discomfort and disruption. We've stayed at this hotel before without problems, making this a particularly frustrating experience. We value our relationship with Hotels.com and urge you to reconsider the compensation offered.
Stayed 3 nights in May 2025

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Vivi

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent stay at Canopy was absolutely delightful! From the moment we arrived, the staff made us feel incredibly welcome. The check-in process was quick and easy, and the receptionist was exceptionally friendly. A truly thoughtful touch was the adorable gift bag she prepared for our little dog, Luna. It included a toy and a tasty snack that Luna absolutely loved – it really made her feel like a welcomed guest too! The hotel's location was incredibly convenient for exploring the area. We found it to be close to everything we wanted to see and do, which made getting around a breeze. Our room was clean, and the bed was exceptionally comfortable – we both slept so well! Finally, the check-out process was just as efficient and hassle-free as the check-in. We highly recommend Canopy Hotel for its friendly staff, convenient location, clean and comfortable rooms, and thoughtful touches that truly go above and beyond. We will definitely be staying here again on our next visit!
Stayed 1 night in May 2025

6/10 Okay

Gene

Stayed 1 night in May 2025

10/10 Excellent

Jeanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Easy check-in. Convenient to Cornell University. Parking garage was around the block so a little inconvenient but otherwise no issue.
Stayed 1 night in May 2025

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Juan, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

Timothy

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

David, new york

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in Ithaca commons
Stayed 1 night in Apr 2025

6/10 Okay

Behnaz

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

MARK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sharon, Colts Neck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good 2 night stay. Location is convenient to Ithaca College , Cornell and lots of restaurants.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amy

Stayed 2 nights in Apr 2025

8/10 Good

Bella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Pleasant stay
Stayed 1 night in Apr 2025

8/10 Good

Tatyana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little hard to find but we did arrive at night so we missed the small sign. Parking situation is very disappointing because it was stated when booking through Expedia that parking was included but upon arrival we were told we would need to park at a nearby parking lot for a fee. When you are arriving with bags and kids parking should be onsite and not around the corner which, if you are new to the area was hard to find. This soured the otherwise smooth check in process.
Stayed 1 night in Apr 2025

10/10 Excellent

John

We stay here often and the Canopy did not disappoint!
Stayed 3 nights in Apr 2025

8/10 Good

Jay

Stayed 2 nights in Apr 2025

10/10 Excellent

Cesar, Bronx

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location, attentive staff. Condition of room and lobby are excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place. Staff was friendly and helpful
Stayed 1 night in Apr 2025