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AC Hotel Jacksonville St Johns Town Center

2.5 star property

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Photo gallery for AC Hotel Jacksonville St Johns Town Center

Lounge
Terrace/patio
Property amenity
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Gym
  • Pet friendly
  • 24/7 front desk
$192
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
5323 BIG ISLAND DRIVE, Jacksonville, FL, 32246
  • St. Johns Town Center
    ‪7 min walk‬
  • University of North Florida
    ‪1 min drive‬
  • Mayo Clinic Florida
    ‪8 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Iron/ironing board, bed sheets

Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Iron/ironing board, bed sheets

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Iron/ironing board, bed sheets

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Iron/ironing board, bed sheets

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Iron/ironing board, bed sheets

Room, Multiple Beds

  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Iron/ironing board, bed sheets

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Iron/ironing board, bed sheets

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Iron/ironing board, bed sheets

Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

AC Hotel Jacksonville St Johns Town Center

Hotel in Southside
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
AC Hotel Jacksonville St Johns Town Center offers 118 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AC Hotel Jacksonville St Johns Town Center features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of 3 meeting rooms and coworking spaces. This Jacksonville hotel also offers a terrace, laundry facilities, and a front-desk safe. Onsite self parking is complimentary.

AC Hotel Jacksonville St Johns Town Center is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
AC Hotel Jacksonville St Johns Town Center has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 2024
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 22 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

AC BY Marriott Jacksonville
AC Hotel Jacksonville ST Johns Town CTR
AC Hotel Jacksonville St Johns Town Center Hotel
AC Hotel Jacksonville St Johns Town Center Jacksonville
AC Hotel Jacksonville St Johns Town Center Hotel Jacksonville

AC Hotel Jacksonville St Johns Town Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 107 out of 141 reviews
Rating 8 - Good. 19 out of 141 reviews
Rating 6 - Okay. 9 out of 141 reviews
Rating 4 - Poor. 3 out of 141 reviews
Rating 2 - Terrible. 3 out of 141 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. 2 Queens and a sofa bed were perfect for my family of five. Staff was very friendly and helpful. Thank you Brianna at the desk for helping us get checked in late.
Stayed 2 nights in May 2025

6/10 Okay

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great… but hard springy mattress

Great hotel overall but the bed was hard and you could feel the springs. I’ve stayed at other AC hotels and never noticed a bad mattress before.
Stayed 4 nights in May 2025

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looks great and is located in the middle of many shopping and dining options. The staff is friendly and the check-in process was quick and easy.
Stayed 1 night in May 2025

10/10 Excellent

Kimberly

Stayed 1 night in May 2025

8/10 Good

Samantha, VALDOSTA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Wish there was a coffee bar with grab and go breakfast items.
Stayed 1 night in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Mitchell

Stayed 2 nights in Apr 2025

10/10 Excellent

Katherine

Stayed 2 nights in May 2025

10/10 Excellent

Nakia, Byron

Stayed 2 nights in Mar 2025

8/10 Good

Patricia

Stayed 3 nights in Mar 2025

10/10 Excellent

Yadira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfull hotel
Stayed 2 nights in Apr 2025

8/10 Good

Troy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was really clean and up to date with modern design. Best part was the abundance of electric vehicle chargers and the convenience to shopping and dining. Worst part was our room not being ready on time. But over all i would stay here again anytime I’m in the city.
Stayed 2 nights in Apr 2025

10/10 Excellent

DAMIEN

Stayed 1 night in Mar 2025

2/10 Terrible

Sarah

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The exterior and interior can, at first, lead you to believe it's luxury. Here are reasons it absolutely is NOT and you should spend your valuable time and money elsewhere: 1. The check-in attendant was personable and kind. I was thrilled she was our first encounter! That employee, however, was the only knowledgeable, kind, and attentive employee we would encounter on our three-day stay. The other front desk encounters were walking by employees on their cell phones not paying any attention or greeting guests as they were walking by. Every morning, it became an ongoing joke that we'd walk by the front desk and he/she would have no clue. 2.Statistically, at least half of your towels provided will have pubic hair, brown stain, or worse. I say worse because where you would hang your towel to dry in the designated spot, the towel length will reach the toilet paper holder. We asked for more towels the first night. We received towels quickly, but most went to a dirty pile as the top hand towel had a large yellow stain. 3. I called the very first night because I noticed in between the leather bench seats and the wall were a ton of crumbs and lord knows what else. I asked if I could vacuum or have some help. The operator told me that housekeeping was already gone, but that they would make a note to do a refresh the very next day ahead of the scheduled refresh. No other options, just hopeful that whoever would be cleaning would catch these two areas. Left that next morning by 6am
Stayed 3 nights in Apr 2025

10/10 Excellent

Deborah

Stayed 1 night in Mar 2025

4/10 Poor

Leander

Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+

Whole experience was great. From check-in to check-out. Friendly front desk. Clean, immaculate room. Great location. Will be back.
Stayed 1 night in Mar 2025

8/10 Good

JT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

ann

Stayed 2 nights in Mar 2025

10/10 Excellent

Kaliopi, South Barrington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jung Ying

Stayed 2 nights in Mar 2025

10/10 Excellent

Clarence, Columbia

Liked: Cleanliness, staff & service, property conditions & facilities
It was wonderful
Stayed 1 night in Mar 2025

10/10 Excellent

Glen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Superb!!

First time staying at an AC location, but definitely not the last. By far one of the best stays I have had in a long time.
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Within town center.
Stayed 1 night in Dec 2024

10/10 Excellent

Donnell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025