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Best Western Plus Jacksonville West

2.5 star property

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Photo gallery for Best Western Plus Jacksonville West

Lobby
Outdoor pool
Free daily full breakfast
In-room safe, iron/ironing board, free WiFi, bed sheets
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $122
includes taxes & fees
Jun 14 - Jun 15

Explore the area

View in a map
525 Chaffee Point Blvd, Jacksonville, FL, 32221
  • Place, Crystal Springs Park
    ‪3 min drive‬
  • Place, EverBank Stadium
    ‪20 min drive‬
  • Place, Jacksonville Naval Air Station
    ‪20 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Bathtub

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 751 reviews
Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

About this property

Best Western Plus Jacksonville West

Hotel in Westside
This smoke-free hotel features an outdoor pool, a fitness center, and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Best Western Plus Jacksonville West offers 65 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 40-inch LED televisions come with satellite channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Plus Jacksonville West features an outdoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This Jacksonville hotel also offers a vending machine, laundry facilities, and express check-out. Complimentary self parking is available on site.

Best Western Plus Jacksonville West is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 40 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Cecil Field
Best Western Plus Cecil Field
Best Western Plus Cecil Field Inn
Best Western Plus Cecil Field Inn Jacksonville
Best Western Plus Cecil Field Jacksonville
Best Western Plus Cecil Field Inn Suites
Best Plus Jacksonville West
Best Western Plus Cecil Field Inn Suites
Best Western Plus Jacksonville West Hotel
Best Western Plus Jacksonville West Jacksonville
Best Western Plus Jacksonville West Hotel Jacksonville

Best Western Plus Jacksonville West Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 325 out of 783 reviews
Rating 8 - Good. 250 out of 783 reviews
Rating 6 - Okay. 102 out of 783 reviews
Rating 4 - Poor. 64 out of 783 reviews
Rating 2 - Terrible. 42 out of 783 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mykhaylo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good condition hotel
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, modern room, friendly and helpful staff; walking distance to a restaurant
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast convenient location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities
Room was super clean. Bed was very comfortable. Area was great. Lots of restaurants.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service
Spotless
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Robert

Liked: Staff & service, amenities
Staff was great but the room had a musky smell.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Samantha

It was good
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rebecca

Very nice staff, clean rooms, easy access to I 10
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities
This hotel was great after a long day at a football game. It was clean, well decorated, the room was great and staff was very friendly. Missed a good, hot breakfast but maybe next time!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Walter

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable and the staff was very friendly and helpful.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Sherry

Liked: Staff & service
The room had a bad odor. It looked clean but the smell was strong.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, amenities accessible for an older couple, nice bedding and good breakfast selection with attentive staff that cleaned tables and food available.
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Sarah

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Room smelled badly of urine!
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Linda

No, staff not friendly. Breakfast was ok. Room okay. . Bad odor in lobby. Probably would not stay here again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Roger

Liked: Amenities
Good location, decent prices.
Stayed 1 night in Aug 2025
Verified

8/10 Good

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE PLACE TO STAY
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing experience. Great hotel an staff
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and relaxing
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Blu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Destiny is friendly and make you feel welcome there unlike some other hotel I been to are rude
Stayed 1 night in Sep 2025
Verified

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Destinyy was fantastic at the front desk. Decent breakfast options, clean pool, great choices for restaurants within walking range.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Blu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the young lady Destiny make sure they have the room you like available like mines is the one with the balcony. She make sure you have the best stay there and she made super nice
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mileaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn’t eat breakfast during our stay. Our room was clean, The pool was clean, and the grounds were maintained well. Our check in experience was AWESOME Jeilyn was AMAZING!!! Jeilyn handled a mistake that could’ve been problematic with ease and quickness. We didn’t even have to request the WiFi info! We will be staying there again
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good sleep here

Great price safe location tiny bathroom and closet door missing but great for a nights rest
Stayed 1 night in Jul 2025