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Quality Inn Jacksonville - Orange Park near Naval Air Station

2.5 star property

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Photo gallery for Quality Inn Jacksonville - Orange Park near Naval Air Station

Exterior
In-room safe, desk, laptop workspace, blackout drapes
View from property
Lobby
Outdoor pool, sun loungers

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
4580 Collins Road, Jacksonville, FL, 32244
  • bestbet Orange Park
    ‪3 min drive‬
  • Orange Park Mall
    ‪6 min drive‬
  • Orange Park Medical Center
    ‪8 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Jacksonville - Orange Park near Naval Air Station

Hotel in Westside
Along with an outdoor pool, this hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Weekly housekeeping is available.
Quality Inn Jacksonville - Orange Park near Naval Air Station offers 100 air-conditioned accommodations with safes and coffee/tea makers. 43-inch LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Quality Inn Jacksonville - Orange Park near Naval Air Station features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 500 square feet (46 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and a picnic area. Complimentary self parking is available on site, along with a car charging station.

Quality Inn Jacksonville - Orange Park near Naval Air Station has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 500 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property's general deposit is required in cash when a valid credit card is not available at check-in for authorization.
Guests planning to arrive after midnight must ring the bell at the hotel entrance to gain entry.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Southside
Best Western Southside Hotel
Best Western Southside Hotel Jacksonville
Best Western Southside Jacksonville
Hotel Best Western Southside
Hotel Southside Best Western
Southside Best Western
Best Western Southside Hotel Orange Park
Best Western Southside Orange Park
Best Western Orange Park
Orange Park Best Western
Best Western Hotel Southside
Quality Inn Southside Jacksonville
Best Western Southside Hotel Suites
Quality Inn Jacksonville Orange Park near Naval Air Station

Quality Inn Jacksonville - Orange Park near Naval Air Station Reviews

Reviews

6.8
Rating 10 - Excellent. 307 out of 1004 reviews
Rating 8 - Good. 230 out of 1004 reviews
Rating 6 - Okay. 156 out of 1004 reviews
Rating 4 - Poor. 144 out of 1004 reviews
Rating 2 - Terrible. 167 out of 1004 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Put the work in
We stayed 2days. Everything was great until we went to bed. Those mattresses had to be from the 80tys all we heard was springs, the worst bed ever. You change the bed, I'll change the score. Also, could have used some more clean towels for the second day. We stayed 2days 2towels
Stayed 2 nights in Nov 2024

2/10 Terrible

Peggy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Anthony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful experience
Our stay was not great. I will attach pictures. First, when checking in there was an employee who was complaining that this wasn’t her weekend to work but she was working. Immediately when you stepped in the room you were almost knocked down with mildew/mold smell. Dark spots on ceiling from water damage, mold in shower. The best was one of the worst I’ve ever slept on. You could feel every spring poking through. They were paving the parking lot and once were not able to get in the lot because they were blocking the only opening. If there were any other hotels available this weekend we would have left the Quality Inn.
Stayed 2 nights in Nov 2024

2/10 Terrible

Aundrea

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No a good place
The room smells like mold and Need to be renovated and remold. I checked out after being there 15 minutes. Way below my stand
Stayed 1 night in Nov 2024

4/10 Poor

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
The shower had no curtains it had fell of the wall the parking entrance was being paved no way in
Stayed 1 night in Nov 2024

6/10 Okay

Richard, Silver Spring

Business traveler, Traveled with partner
Inconvenient location from highway and naval base. Breakfast wasn’t ready on time. Loud contractors partying in the parking lot.
Stayed 1 night in Oct 2024

2/10 Terrible

Nathan

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
Terrible customer service. The cleaning staff cleaned my room and threw away some of my items without permission, then debedded my room and did not provide me with new clean sheets or towels. The ice machine was broken, the breakfast in the morning had ants, and the air conditioning was cold when set to 80 degrees. The room itself was fine, I just cannot recommend interacting with the night staff at all.
Stayed 1 night in Oct 2024

8/10 Good

Lois

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower water was not very warm. Room was nicely organized with kitchen/eating area. Nice variety of foods offered at breakfast. Room and bathroom were clean.
Stayed 1 night in Oct 2024

10/10 Excellent

ANTHONY

Liked: Cleanliness
Stayed 3 nights in Oct 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Had a last minute trip for a funeral. This hotel was the only place with rooms available in the area. The staff was caring and understanding! They went above and beyond to make sure we had everything we needed and we were comfortable. It wasn’t the upper class motel we were used to but it was a good experience
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People make noise on parking lote
Stayed 3 nights in Oct 2024

6/10 Okay

Jessica

Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
When we arrived we took a nap before dinner, woke up to the light in the bathroom when turned on was a strobe light along with backside of the toilet being snapped off.. We had to take a bulb out of another fixture in the room for the bathroom light to work & my boyfriend fixed the toilet by himself. Another room was offered but not untill the next day. In which was pointless at that time cause we had already fixed the room ourselves.. Walking into the room from the hallway each day had a very weird smell to it. Not sure if it was from water damage or what but the air purifier that was in the room did not help.
Stayed 2 nights in Oct 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

licyl

Stayed 1 night in Sep 2024

10/10 Excellent

MICHELLE

Stayed 1 night in Oct 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very nice, quiet rooms
Stayed 4 nights in Oct 2024

10/10 Excellent

Ebony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for restaurants
Stayed 1 night in Oct 2024

4/10 Poor

donna

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The first room we were offered had an overpowering smell of cat urine. There was hair in the sink, holes in the bedsheets and the carpet. Fortunately, they gave us another room that did not have the terrible smell. It was an accessible room, and I'm assuming it had not been booked as much as the other room. We were travelling with a small dog, which may be why they put us in a smelly room. Overall, the place needs a serious makeover.
Stayed 1 night in Oct 2024

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Natasha

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and horrible smell urine smell strong and also mildew smell
Stayed 1 night in Oct 2024

10/10 Excellent

Kashanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Pamela, Chapel Hill

Traveled with family
Liked: Cleanliness
Bare minimum quailty and condition. Adequate but just barely
Stayed 1 night in Sep 2024

6/10 Okay

Roseline

Disliked: Staff & service, property conditions & facilities
No había personal de limpieza para limpiar mi habitación’the Pool was dirty Si nesecitas algo debes ir a preguntar No hay servicio en este hotel.waiting for my deposit $100
Stayed 2 nights in Oct 2024

6/10 Okay

Justin

Traveled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024