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Candlewood Suites Jacksonville East Merril Road by IHG

2.5 star property

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Photo gallery for Candlewood Suites Jacksonville East Merril Road by IHG

Exterior
Outdoor pool
Lobby sitting area
Coffee/tea maker
In-room safe, desk, cribs/infant beds, rollaway beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Housekeeping
  • Gym
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
2700 Jane St, Jacksonville, FL, 32225
  • Jacksonville University
    ‪6 min drive‬
  • Jacksonville Cruise Terminal
    ‪8 min drive‬
  • EverBank Stadium
    ‪11 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds

Room amenity

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, cribs/infant beds, rollaway beds

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm)

In-room safe, desk, cribs/infant beds, rollaway beds

Studio Suite, 1 Queen Bed, Accessible (Comm)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

In-room safe, desk, cribs/infant beds, rollaway beds

Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, cribs/infant beds, rollaway beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds, Accessible (Comm)

In-room safe, desk, cribs/infant beds, rollaway beds

Studio Suite, 2 Double Beds, Accessible (Comm)

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

Studio Suite | In-room safe, desk, cribs/infant beds, rollaway beds

Studio Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 2 Double Beds

In-room safe, desk, cribs/infant beds, rollaway beds

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, cribs/infant beds, rollaway beds

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Kitchen

Coffee/tea maker

Studio Suite, 2 Double Beds, Kitchen

  • Sleeps 4
  • 2 Double Beds

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Property amenity

Courtyard by Marriott Jacksonville I-295/East Beltway

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (532)
$215 nightly
The price is $215 total
includes taxes & fees
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About this property

Candlewood Suites Jacksonville East Merril Road by IHG

Hotel in Arlington
Along with an outdoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Candlewood Suites Jacksonville East Merril Road by IHG offers 95 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels and pay movies. Accommodations all include kitchens. Bathrooms include shower/tub combinations and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Candlewood Suites Jacksonville East Merril Road by IHG features an outdoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. A 24-hour business center is on site. This business-friendly hotel also offers a terrace, barbecue grills, and concierge services. Complimentary self parking is available on site.

Candlewood Suites Jacksonville East Merril Road by IHG has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room kitchen
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (40 inches high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 150
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Pool access available from 6 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites JACKSONVILLE EAST MERRIL ROAD
Candlewood Suites MERRIL
Candlewood Suites MERRIL Hotel
Candlewood Suites MERRIL Hotel JACKSONVILLE EAST ROAD
Candlewood Suites Jacksonville East Merril Road Hotel
Candlewood Suites Merril Road Hotel
Candlewood Suites Merril Road
Candlewood Suites Jacksonville East Merril Road
Candlewood Suites Jacksonville East Merril Road by IHG Hotel
Candlewood Suites Jacksonville East Merril Road an IHG Hotel

Candlewood Suites Jacksonville East Merril Road by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 268 out of 523 reviews
Rating 8 - Good. 160 out of 523 reviews
Rating 6 - Okay. 44 out of 523 reviews
Rating 4 - Poor. 19 out of 523 reviews
Rating 2 - Terrible. 32 out of 523 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Go-To hotel

Always a clean, quiet, comfortable stay. You couldn’t ask for a more friendly and helpful staff!
Stayed 2 nights in Feb 2025

2/10 Terrible

Cody

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

RONALD

Business traveler
Liked: Staff & service, room comfort

Starting to need rehab bathroom chrome start to de

Stayed 1 night in Jan 2025

10/10 Excellent

Carol, DOVER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very nice room. With everything I needed for my stay
Stayed 1 night in Feb 2025

10/10 Excellent

donna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in Jacksonville close by my daughters. I always stay herr when visiting. Great hotel with amazing staff!!!
Stayed 2 nights in Dec 2024

8/10 Good

Michael

Stayed 7 nights in Nov 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Kristina

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Julian was very nice when me and my husband arrived, they explained everything to us the do's and the don't, we had to leave a credit card for any incidentals, which we had no problem with. We stayed for four days while visiting for Thanksgiving. Upon leaving we encountered a very angry man in the elevator requesting what room we were in, and we told him, we turned our keys in and required about my 50.00 deposit, and was told it would automatically be refunded to my account. While at golden coral eating breakfast, I checked my account and saw that they have charged my card 250.00, I went back to the hotel and inquired why was they charging this amount, and was told the manager said we smoked in the room, well I immediately ask the clerk to call Julian and she did, I explained to him what was going on and he said they would reverse the charges, my husband had encountered the angry man in the elevator the night before and we find out that he was the manager on site, and he got mad because my husband was still using the luggage cart, my husband was sitting in his car SMOKING, so he decided he would take his anger out on my credit card. Well I called them three times within a two week span trying to see why my money had not been refunded and I was given the run around. I had to go to my bank and request them to investigate the reversal, and thats the only way I was able to get my money back. If this had not happen we would have used them again on our next visit to Jacksonville.
Stayed 4 nights in Nov 2024

10/10 Excellent

melvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Brady

Stayed 1 night in Nov 2024

8/10 Good

Shelley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ashley

Stayed 1 night in Nov 2024

8/10 Good

Justice

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Gennady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option not too far from downtown

Overall a very good hotel. Everything was very clean and looked new. The staff is super friendly. Elena at the front desk is the best!
Stayed 1 night in Oct 2024

10/10 Excellent

Erica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elena at the front desk was so friendly and helpful!
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. Close to food shopping. Staff was very helpful and polite.
Stayed 14 nights in Sep 2024

8/10 Good

Stella

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Randy

Stayed 1 night in Sep 2024

10/10 Excellent

Lenita

Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Stayed 1 night in Aug 2024

8/10 Good

edward

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful
Stayed 2 nights in Sep 2024