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Sonesta Simply Suites Jacksonville

2.5 star property

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Photo gallery for Sonesta Simply Suites Jacksonville

Exterior
Lobby
1 bedroom, desk, laptop workspace, iron/ironing board
Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom) | 1 bedroom, desk, laptop workspace, iron/ironing board
Fridge, microwave, dishwasher, coffee/tea maker

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Gym
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
4990 Belfort Rd, Jacksonville, FL, 32256
  • Saint Vincent's Medical Center Southside
    ‪9 min walk‬
  • St. Johns Town Center
    ‪5 min drive‬
  • University of North Florida
    ‪6 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪33 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

1 bedroom, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom) | 1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

1 bedroom, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed (Studio)

8.8 out of 10
Excellent
(118 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sonesta Simply Suites Jacksonville

Hotel in Southside
Along with a 24-hour fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a convenience store, barbecue grills, and a picnic area are onsite. Weekly housekeeping is available.
Sonesta Simply Suites Jacksonville offers 95 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Kitchens offer refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Sonesta Simply Suites Jacksonville features a 24-hour fitness center, barbecue grills, and a vending machine. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers multilingual staff, a picnic area, and laundry facilities. Onsite self parking is complimentary.

Sonesta Simply Suites Jacksonville is a smoke-free property.

Languages

English, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 3 floors
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Jacksonville
Candlewood Suites Hotel Jacksonville
Candlewood Suites Jacksonville
Jacksonville Candlewood Suites
Candlewood Suites - Jacksonville Hotel Jacksonville
Candlewood Suites Jacksonville Hotel
Sonesta Simply Jacksonville
Candlewood Suites Jacksonville
Sonesta Simply Suites Jacksonville Hotel
Sonesta Simply Suites Jacksonville Jacksonville
Sonesta Simply Suites Jacksonville Hotel Jacksonville

Sonesta Simply Suites Jacksonville Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 482 out of 1008 reviews
Rating 8 - Good. 244 out of 1008 reviews
Rating 6 - Okay. 136 out of 1008 reviews
Rating 4 - Poor. 69 out of 1008 reviews
Rating 2 - Terrible. 77 out of 1008 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Lauren

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Amely

Disliked: Cleanliness, amenities, property conditions & facilities
Room was not cleaned. The hotel has refunded my money.
Stayed 1 night in Apr 2025

10/10 Excellent

jorge

Stayed 3 nights in Apr 2025

8/10 Good

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Gladys

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The man I checked in was very helpful. no pool no coffee or dining and outside is not cleaned up.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please put guess with dogs away from others. Set aside rooms specifically for dogs to minimize flea infestation.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good,
Stayed 3 nights in Apr 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Frances

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Rebecca

Stayed 1 night in Apr 2025

4/10 Poor

Linda

Disliked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating and the room was a nice suite with a full size refrigerator. I stayed here for a week recuperating from a surgery and I had everything I needed for a comfortable and quiet stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Dejon

Stayed 2 nights in Mar 2025

10/10 Excellent

Dejon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

6/10 Okay

Olga

Disliked: Amenities
I’m planning another stay at the Sonesta is very convinced when you are staying for long staying
Stayed 4 nights in Feb 2025

8/10 Good

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a kitchen to make meals was very nice. Housekeeping only came to clean my room once. I asked for additional towels twice and did not receive them. The third time I asked I did receive 2 additional towels.
Stayed 12 nights in Feb 2025

10/10 Excellent

Kenisha

Stayed 2 nights in Feb 2025

6/10 Okay

Kanedria

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There was a lot of hair in our bathroom shower & the air never got cold. Other than that everything was nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Frank

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was unique to have a kitchen, but it would have been better with more utensils, but overall was great a big counter was very useful as well.
Stayed 2 nights in Mar 2025

8/10 Good

CRAIG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, older hotel
Stayed 3 nights in Mar 2025

2/10 Terrible

Jennifer

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly but our room had a strong dog smell. Staff never came to clean the room or refresh towels. One morning when we had the do not disturb sign on, someone walked in. I thought it was my husband so i called out to him and then i heard the door close. They didnt come when the sign was on to clean the room but then they key in when the do not disturb was on. We had many appointments to get to so we didnt have the chance to voice our concerns. They never had the chance to rectify anything since it wasnt brought to their attention.
Stayed 3 nights in Mar 2025

8/10 Good

Brandon

Liked: Staff & service, property conditions & facilities
Great little place to stay
Stayed 4 nights in Feb 2025

10/10 Excellent

Ethel, Silver Spring

Stayed 1 night in Mar 2025

10/10 Excellent

Casey Jo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely helpful and friendly. Also it is in a great location
Stayed 2 nights in Feb 2025