Comfort Suites Airport

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Airport

Exterior
Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing
Lobby
Lobby
Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Free airport shuttle
    Free airport shuttle
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
1180 Airport Rd, Jacksonville, FL, 32218
  • River City Market Place
    17 min walk
  • UF Health North
    2 min drive
  • UF Health Hospital North
    2 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    5 min drive

Room options

Suite, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Comfort Suites Airport

Hotel in Northside
A 24-hour fitness center, a seasonal outdoor pool, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Comfort Suites Airport offers 59 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Digital television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Comfort Suites Airport features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities.

Comfort Suites Airport is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 63 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Comfort Suites Airport Hotel
Comfort Suites Hotel Airport
Comfort Suites Airport Hotel Jacksonville
Comfort Suites Airport Jacksonville
Comfort Suites Airport Jacksonville
Comfort Suites Airport Hotel Jacksonville

Comfort Suites Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 345 out of 765 reviews" "
Rating 8 - Good. 248 out of 765 reviews" "
Rating 6 - Okay. 103 out of 765 reviews" "
Rating 4 - Poor. 37 out of 765 reviews" "
Rating 2 - Terrible. 32 out of 765 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean, quiet and safe. The breakfast was good and the lady was very kindness. Also, Maggie is amazing
Stayed 3 nights in Aug 2024

4/10 Poor

Lisa

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The air conditioner was leaking. The entire area, about from the wall air conditioner to the bed was wet. The front desk clerk was no help. Her reply 'I will tell the manager".
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and we found bugs in the bathtub!
Stayed 1 night in Aug 2024

6/10 Okay

Dianne, Port St Lucie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was clean and beds were very good. The lock on our door was broken, and also things were missing in the bathroom. Limited towels, no tissues, toilet paper holder broken.
Stayed 1 night in Aug 2024

6/10 Okay

Patrice

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Vickey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay ! The lady at the front desk was very kind and helpful
Stayed 1 night in Aug 2024

4/10 Poor

Yvonne

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, nice and affordable. Recommend staying here as it’s close in proximity to airport.
Stayed 1 night in Jul 2024

10/10 Excellent

April

Stayed 2 nights in Aug 2024

6/10 Okay

Dana

It was okay. The breakfast was good. The stafff was nice and receptive.
Stayed 1 night in Jul 2024

6/10 Okay

jermiele

Liked: Staff & service
To noisy
Stayed 1 night in Jul 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room had a musty smell.
Stayed 1 night in Jul 2024

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night's sleep near the airport
This was a quick overnight stay after flying into Jacksonville airport. It is very convenient to the airport and surprisingly didn't have aircraft flying over all night. Which is often a tradeoff for hotels so close to airport. Staff was very kind and helpful at checkin/checkout as well as a question I had. The room was comfortable, clean and spacious. Hotel shows a little age on it but not terribly dated as some can be. Only slight knock on the room was (as is often the case) the pull-out couch was very uncomfortable for anyone larger than a small child. We did not take advantage of the breakfast so can't speak to it's offerings or quality. Overall, a great place to get a night's sleep on your way to or from the airport.
Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Stayed 1 night in Jul 2024

6/10 Okay

Cassandra

Business traveler
I like that the property was clean and not noisy. The breakfast was indeed a plus!
Stayed 1 night in Jul 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff clean room
Stayed 1 night in Jul 2024

2/10 Terrible

Gabriel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Airport shuttle van didn’t say comfort on it
Front desk staff did not say the shuttle van wouldn’t say comfort inn on it. Missed it for an hour. Van says EZ park on it.
Stayed 1 night in Jul 2024

10/10 Excellent

Douglas

Stayed 1 night in Jul 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2024

6/10 Okay

Alexander T

Liked: Cleanliness, staff & service
Quite
Stayed 4 nights in Jul 2024

6/10 Okay

Eileen

Liked: Cleanliness, staff & service
A/C not working properly
Stifling heat and the A/C wasn’t working properly. The room was so humid the carpeting felt damp!
Stayed 1 night in Jul 2024

6/10 Okay

KEITH

Traveled with partner
Disliked: Staff & service
Below Average, bathroom toilet paper rack was broken and poop on it. The TV was disconnected fixed it myself at 2 am. I would stay here as a last option not a first choice for this price point. They wanted $20 for a later check out of only 1 hour. Disappointing overall
Stayed 1 night in Jul 2024

6/10 Okay

Brandi

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities
My only complaint about this stay was my room. The air conditioner didn’t work and it was too hot in the room. Our tv cable didn’t connect very well and we kept losing signal and the tv would go in and out.
Stayed 3 nights in Jun 2024

6/10 Okay

Christina

Stayed 1 night in Jun 2024