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Comfort Suites Airport

2.5 star property

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Photo gallery for Comfort Suites Airport

Exterior
Lobby
Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing
Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Breakfast included
  • Gym
  • Pet friendly
  • Housekeeping

Explore the area

Map
1180 Airport Rd, Jacksonville, FL, 32218
  • River City Market Place
    ‪17 min walk‬
  • UF Health North
    ‪2 min drive‬
  • UF Health Hospital North
    ‪2 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Suite, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Jacksonville Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.4 out of 5, Excellent, (1827)
The price is $163
per night
$185 total
includes taxes & fees
Mar 8 - Mar 9
Hyatt Place Jacksonville Airport

About this property

Comfort Suites Airport

Hotel in Northside
This hotel features a 24-hour fitness center, a seasonal outdoor pool, and a business center. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Comfort Suites Airport offers 59 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Digital television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Comfort Suites Airport features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 63 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Comfort Suites Airport Hotel
Comfort Suites Hotel Airport
Comfort Suites Airport Hotel Jacksonville
Comfort Suites Airport Jacksonville
Comfort Suites Airport Jacksonville
Comfort Suites Airport Hotel Jacksonville

Comfort Suites Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 357 out of 799 reviews
Rating 8 - Good. 257 out of 799 reviews
Rating 6 - Okay. 108 out of 799 reviews
Rating 4 - Poor. 39 out of 799 reviews
Rating 2 - Terrible. 38 out of 799 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Billy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and dining.
Stayed 2 nights in Nov 2024

10/10 Excellent

Loretta

Stayed 1 night in Aug 2024

8/10 Good

Kendall

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Gwendolyn

Stayed 2 nights in Jul 2024

10/10 Excellent

Gwendolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful trip.
Our stay was very good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Meridy, Hodges

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay there but I did run into a small problem my room key won't work the housekeeper key wouldn't work so they switched me to a different room the door key worked but the door kept sticking so I had to football 🏈 tackle the door 🚪 just to get inside each time I left and came back
Stayed 2 nights in Nov 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Brandon

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

4/10 Poor

Jay

Disliked: Room comfort
Can't always trust reviews
Curtains could not be closed, so light streamed into the room all night. Sink faucet in bathroom leaked, water standing on countertop. Bed was okay, but felt sticky, either because sheets weren't clean or room humidity, not sure which. We got so little sleep that we left after one night even though we had paid for the second. The reviews on hotels.com are usually reliable, but this was a serious miss. It'll be a long time before I trust hotels.com reviews again. This hotel was rated 8.4, I would rate it about 3.4.
Stayed 2 nights in Oct 2024

2/10 Terrible

Jeremiah

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived at the hotel around midnight and checked in. The woman insisted on checking in another customer behind us before escorting us to our room to manually unlock it. We got there and as she was trying to get in, a voice from inside got upset that someone was trying to get into her room while she was sleeping. We then went back to the desk and were assigned another room. We got to the room and it was one bed, I booked two wheels for two adult men. I went back to the desk, now a little upset. We were now assigned a third room, after being told I need to learn how to be patient. Finally after 30 minutes or so we arrived at a room that smells horrible, was about 80 degrees and had stains on the carpet and furniture. BIG mistake booking here. Enjoy my money, never again!!
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room needs some TLC
I have stayed here about 4 times so far and this last was the only time I had issues with the room. No ice bucket but got one from front deck. The toilet paper holder wouldn't stay on. The hair dryer didn't work. I think they forgot about room 205.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth, Coconut Creek

Stayed 4 nights in Sep 2024

2/10 Terrible

LEEANN

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Made a reservation days prior to a hurricane impacting my area. I had plenty of options at the time of places to stay and chose this hotel. They called me the day we were evacuating while we were in the car driving there, 2 hrs away, to tell me they were overbooked. A large group that had been staying there decided that day to extend their stay. I made my reservation before they decided to extend their stay, yet mine gets canceled. I was furious and this added so much more stress to an already stressful time. There were no other hotels left in the area for us to stay at because they canceled on me with such short notice 2 days before a major hurricane. I had prepared well in advance to ensure we had a comfortable place to go, then they do that to me!
Stayed 3 nights in Oct 2024

8/10 Good

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was very good.
Stayed 3 nights in Oct 2024

4/10 Poor

Geoff

Liked: Staff & service
Disliked: Room comfort
Carpet had a funny odor and did not seem clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Xavon

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Quiballah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jul 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Marlin, Pensacola

Liked: Cleanliness
Small tv...but wonderful experience ...super clean Super duper comfortable beds....
Stayed 1 night in Oct 2024

10/10 Excellent

Barrington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tyler

Stayed 1 night in Sep 2024