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Comfort Suites Airport

2.5 star property

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Photo gallery for Comfort Suites Airport

Exterior
Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing
Lobby
Lobby
Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Pet friendly
  • Housekeeping

Explore the area

Map
1180 Airport Rd, Jacksonville, FL, 32218
  • River City Market Place
    ‪1 min drive‬
  • UF Health North
    ‪2 min drive‬
  • Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Suite, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (1483)
$117 nightly
The price is $117 total
includes taxes & fees
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

About this property

Comfort Suites Airport

Hotel in Northside
A 24-hour fitness center, a seasonal outdoor pool, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Comfort Suites Airport offers 59 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Digital television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Comfort Suites Airport features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a vending machine, gift shops/newsstands, and complimentary newspapers in the lobby.

Comfort Suites Airport is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 63 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Comfort Suites Airport Hotel
Comfort Suites Hotel Airport
Comfort Suites Airport Hotel Jacksonville
Comfort Suites Airport Jacksonville
Comfort Suites Airport Jacksonville
Comfort Suites Airport Hotel Jacksonville

Comfort Suites Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 371 out of 844 reviews
Rating 8 - Good. 271 out of 844 reviews
Rating 6 - Okay. 115 out of 844 reviews
Rating 4 - Poor. 45 out of 844 reviews
Rating 2 - Terrible. 42 out of 844 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Stayed 1 night in Feb 2025

8/10 Good

shaneka

Stayed 1 night in Feb 2025

2/10 Terrible

Vivian

Disliked: Staff & service, property conditions & facilities
This hotel is non-smoking; however, cigarette smoke on floor 3 where my room was had many guests up and down the hallway smoking cigarettes. The smoke was so unbearable that I left the next day. Comfort Suites Jacksonville Airport should enforce non smoking--terrible night.
Stayed 2 nights in Feb 2025

4/10 Poor

Sally

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Not good!

Bed broken. Had to manipulate how to sleep on it without tipping it over. Furniture dirty, carpet stained. The only nice thing was the bathroom. Cannot believe this is rated 8.2 on your site!
Stayed 1 night in Feb 2025

8/10 Good

Lydia

Liked: Staff & service
Hotel was ok, but smelled like mold.
Stayed 1 night in Feb 2025

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and very friendly staff!
Stayed 3 nights in Feb 2025

2/10 Terrible

Stephanie

Traveled with family and small children
Disliked: Property conditions & facilities
Whole hotel smells like smoke. There are numerous stains all over the floor, and the tub is disgusting.
Stayed 1 night in Feb 2025

2/10 Terrible

Patricia

Stayed 1 night in Feb 2025

8/10 Good

Carisha

Stayed 1 night in Jan 2025

4/10 Poor

Keisha

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room looked clean except for an old coffee pack still in the coffeemaker, but the room smelled horrible. Went to the front desk to make sure I wouldn't be charged for the marijuana smell. They had no deodorizer. Next morning for breakfast they had no water, water fountain by bathroom was dirty, $2 for water at the front desk, no creamer for coffee, no sugar substitute.
Stayed 1 night in Feb 2025

10/10 Excellent

Shyam Kasun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Stayed 1 night in Jan 2025

8/10 Good

Raquel

Liked: Staff & service, room comfort

Ok but not great.

We stayed in a different Comfort Inn that was fantastic, so were expecting the same. This one wasn't bad, but it had a funny smell to it that made us think people were not obeying the No Smoking signs. There were also No Pets signs everywhere, yet when waiting for the elevator, a woman came out of her room with a massive, very poorly behaved dog. Our room smelled bad too, but luckily we happened to have a can of air freshener in our car. The breakfast was what we were expecting though, and it was conveniently located next to a couple restaurants, which was good since we couldn't find a room service menu in the room.
Stayed 1 night in Feb 2025

10/10 Excellent

Josh, Eldred

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Big Rooms, 24/7 Airport Shuttle, Very Clean
Stayed 1 night in Feb 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2025

6/10 Okay

Marsha

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

yasmin, greensboro

Stayed 1 night in Dec 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Not at this time
Stayed 1 night in Jan 2025

2/10 Terrible

Ana

Disliked: Cleanliness, property conditions & facilities
As soon as we entered to the lobby we were received with a strong scent that irritated our throat and we started to cough. The property is old. The carpet in the room had a big red spot. The room smelled like cigarette. The location is kind of unsafe. We couldn’t sleep at all. I don’t recommend this place.
Stayed 1 night in Jan 2025

4/10 Poor

Kristen

Liked: Staff & service, amenities
Disliked: Cleanliness
I found three live roaches in the first room. I found another live roach the following morning in the second room. Truly gross. There is also a strong smell of a mix of air freshener and pot. I would avoid this hotel.
Stayed 1 night in Jan 2025

8/10 Good

Johnathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very adequate
Stayed 4 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Room smelled bad, handle for shower was on crooked
Stayed 1 night in Jan 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, room comfort

Good nite, friendly staff

Stayed 1 night in Jan 2025