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Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

3.5 star property

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Photo gallery for Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

Exterior
Point of interest
Meeting facility
Fitness facility
2 restaurants, breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Gym
$106
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
14670 Duval Road, Jacksonville, FL, 32218-9429
  • River City Market Place
    ‪16 min walk‬
  • Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Jacksonville Cruise Terminal
    ‪14 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds, Transfer Shower, Non Smoking (Communications Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Transfer Shower, Non Smoking (Communications Accessible)

9.0 out of 10
Wonderful
(7 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Atrium View)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Atrium View)

7.6 out of 10
Good
(5 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Mobility, Communications)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility, Communications)

8.8 out of 10
Excellent
(14 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (High Floor)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

7.8 out of 10
Good
(79 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible Bathtub, Non Smoking (Mobility, Communications)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible Bathtub, Non Smoking (Mobility, Communications)

10.0 out of 10
Exceptional
(1 review)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Transfer Shower (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Transfer Shower (Communications)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 330 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Sofa Bed)

Suite, 1 Bedroom (Sofa Bed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Sofa Bed)

8.0 out of 10
Very good
(6 reviews)
  • 660 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Queen Beds (High Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(65 reviews)
  • 395 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(94 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

3.5-star hotel in Northside
This smoke-free hotel features 2 restaurants, a 24-hour fitness center, and a snack bar/deli. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a conference center, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG offers 317 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include a conference center. A roundtrip airport shuttle is complimentary to guests during limited hours. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Proper 1822 - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Savannah Bistro - This restaurant serves breakfast only. Open daily.
Starbucks Cafe - This coffee shop serves breakfast only. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 12:30 AM
  • Self parking on site (USD 10 per day)
  • Extended parking on site (USD 10 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 6 to 15 for adults and USD 6 to 15 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Proper 1822
  • Savannah Bistro
  • Starbucks Cafe

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 6 to 15 for adults, and USD 6 to 15 for children
  • Self parking fee: USD 10.00 per day
  • Extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March 01 to October 31
Pool access available from 9:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Jacksonville Airport/I-95N
Crowne Plaza Jacksonville Airport/I-95N
Crowne Plaza Hotel Airport/I-95N
Crowne Plaza Airport/I-95N
Crowne Plaza Hotel Jacksonville Airport/I 95N
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Hotel
Crowne Plaza Hotel Jacksonville Airport/I 95N an IHG Hotel

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 912 out of 1646 reviews
Rating 8 - Good. 322 out of 1646 reviews
Rating 6 - Okay. 205 out of 1646 reviews
Rating 4 - Poor. 116 out of 1646 reviews
Rating 2 - Terrible. 91 out of 1646 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

BRAYDEN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and the staff was great
Stayed 1 night in May 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to the airport
Stayed 1 night in Jun 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice pool, starbucks and restaurant inside, walking distance of waffle house, dunkin donuts and a gas station. Rooms are clean and beds are comfy, plenty of channels on the tv, convenient reading lights on the beds. Felt like a vacation just staying in the hotel
Stayed 1 night in May 2025

10/10 Excellent

Roger

Stayed 1 night in May 2025

10/10 Excellent

Jacquetta

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beds and pillows were comfortable. I drifted right off to sleep.
Stayed 2 nights in May 2025

6/10 Okay

Eric

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was just ok! The room was clean and I appreciated that! There’s construction going on and I also appreciate them upgrading the hotel. We ran out of towels in the room, I went to the front desk and they said they had no clean towels! Had to wait for 3 hours for them to eventually bring up some. Huge inconvenience for my family
Stayed 2 nights in May 2025

10/10 Excellent

M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in May 2025

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located near the airport.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness
Staff was great and the hotel was clean and comfortable
Stayed 3 nights in May 2025

4/10 Poor

John

Traveled with partner
Disliked: Cleanliness
Not the best stay. The place had potential, but a few things really brought the experience down. The room felt outdated and wasn’t as clean as expected. Customer service was hit or miss—some staff were helpful, others seemed uninterested. Noise was a problem, and a few basic amenities were either broken or missing. For the price, I expected more. It wasn’t the worst hotel I’ve ever stayed in, but I wouldn’t come back unless improvements are made.
Stayed 3 nights in May 2025

10/10 Excellent

Matt

Stayed 1 night in May 2025

4/10 Poor

Payton

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Building 2 is disgusting!!
Stayed 2 nights in May 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 1 night in May 2025

10/10 Excellent

Charles

Stayed 3 nights in May 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location. Perfect proximity between the airport and the River
Stayed 3 nights in May 2025

10/10 Excellent

Toniya

Stayed 1 night in May 2025

8/10 Good

Triston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is very relaxing and most shopping and dining are within 5 minutes drive.
Stayed 2 nights in May 2025

6/10 Okay

Naima

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

SouthEast Wink

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Shower head was filthy,mold in the bathroom as well
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Stayed 2 nights in May 2025

10/10 Excellent

Michael, Evans

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Veola

Stayed 3 nights in May 2025

4/10 Poor

Yusleidys

Stayed 3 nights in May 2025

4/10 Poor

Tareasa

Stayed 1 night in May 2025

10/10 Excellent

Ian, Belmont

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025