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Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

3.5 star property

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Photo gallery for Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

Meeting facility
Fitness facility
Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
Pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available

Explore the area

Map
14670 Duval Road, Jacksonville, FL, 32218-9429
  • River City Market Place
    ‪19 min walk‬
  • UF Health North
    ‪2 min drive‬
  • UF Health Hospital North
    ‪2 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Double Beds, Transfer Shower (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Transfer Shower (Communications)

  • 405 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Atrium View)

Standard Room, 1 King Bed (Atrium View) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Atrium View)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mobility Accessible (Communications, Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Mobility Accessible (Communications, Accessible Tub)

  • 405 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Pool View (Second floor)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Pool View (Second floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (High Floor)

Premium Room, 1 King Bed (High Floor) | In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed (High Floor)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Transfer Shower (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Transfer Shower (Communications)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Pool View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Pool View

  • 394 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • 395 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

  • 405 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hyatt Place Jacksonville Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.4 out of 5, Excellent, (1805)
The price is $108
per night
$123 total
includes taxes & fees
Feb 19 - Feb 20
Hyatt Place Jacksonville Airport

About this property

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

3.5-star hotel in Northside
This smoke-free hotel features 2 restaurants, a 24-hour fitness center, and a snack bar/deli. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a conference center, a coffee shop/cafe, and a business center. Housekeeping is available on request.
Crowne Plaza Hotel Jacksonville Airport/I-95N, an IHG Hotel offers 317 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include a conference center. A roundtrip airport shuttle is complimentary to guests during limited hours. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

Crowne Plaza Hotel Jacksonville Airport/I-95N, an IHG Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Proper 1822 - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Savannah Bistro - This restaurant serves breakfast only. Open daily.
Starbucks Cafe - This coffee shop serves breakfast only. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 4:00 AM to 12:30 AM
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 6 to 15 for adults and USD 6 to 15 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Proper 1822
  • Savannah Bistro
  • Starbucks Cafe

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 6 to 15 for adults, and USD 6 to 15 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March 01 to October 31
Pool access available from 9:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Jacksonville Airport/I-95N
Crowne Plaza Jacksonville Airport/I-95N
Crowne Plaza Hotel Airport/I-95N
Crowne Plaza Airport/I-95N
Crowne Plaza Hotel Jacksonville Airport/I 95N

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 769 out of 1354 reviews
Rating 8 - Good. 281 out of 1354 reviews
Rating 6 - Okay. 154 out of 1354 reviews
Rating 4 - Poor. 77 out of 1354 reviews
Rating 2 - Terrible. 73 out of 1354 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thee staff is ah-maaaaaaaay-zing!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bartenders and front office people
Stayed 1 night in Nov 2024

6/10 Okay

Lekevis

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Myriame

Traveled with group
Liked: Cleanliness, staff & service, amenities
I enjoyed my night at this hotel. Just in case you forgot to pack something, there is a cvs vending machine which i thought that was neat. Staff was delightful. I will stay again in the future.
Stayed 1 night in Nov 2024

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean beautiful pool. Nice restaurant reasonably priced. Ftiendly staff thatcallowed early check in if available.Starbucks cafe on site.
Stayed 1 night in Oct 2024

4/10 Poor

William

Disliked: Cleanliness, room comfort
Broken toilet
The toilet would not flush properly. They sent someone up but he couldnt fix it. He just plunged it a few times. The toilet was not clogged it was broken. He left, so no working toilet. Had to go downstairs to the lobby to use the bathroom. Expectations foe this hotel set way too high. Will not return. Hotels.com should lower their rating foe this property.
Stayed 1 night in Nov 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2024

10/10 Excellent

Alexandra

Gorgeous property that is significantly larger than expected. Great for groups! Food was terrific although the kitchen took forever. I would absolutely recommend this hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Line

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dallas

Stayed 1 night in Oct 2024

8/10 Good

Bernard

Liked: Cleanliness, amenities
The room was great
Stayed 1 night in Oct 2024

4/10 Poor

Marcia

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was great. Very nice person. Very informative. Thanks (Esther). Disappointed in the meal process. Never informed that breakfast wasn't included if you are staying 3 days or longer. Needed to be advertised. Rooms were cleaned on the 1st day.Had to get my own to towels, wash cloth. 2nd day. Garbage bag was left on the sink. Not given enough towels/wash cloth. Left dirty towel on the floor in the corner. Room door wasn't closed after they were done. Left open on the latch. Shuttle service not available for airport drop off. Had 5AM flight. Windows were dirty. Vents/ furniture in rooms were dusty. Not very pleased with the stay won't be back.
Stayed 3 nights in Oct 2024

6/10 Okay

Francis

I had to cancel my stay. Any refund possible?
Stayed 1 night in Oct 2024

10/10 Excellent

Wanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding love the hospitality exceptional
Stayed 1 night in Oct 2024

10/10 Excellent

Renee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, and a great place to stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

Stayed 1 night in Sep 2024

10/10 Excellent

Keith

It was great
Stayed 1 night in Oct 2024

10/10 Excellent

raymond

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jaimie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, good night's sleep 😴
Stayed 1 night in Oct 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Traveled with family
Very clean and restaurant food good
Stayed 1 night in Oct 2024

10/10 Excellent

Corey

Nice clean classic hotel. Quiet. Immaculate
Stayed 1 night in Oct 2024

8/10 Good

Krystian

Business traveler, Traveled with family
Liked: Staff & service, amenities
Stayed at the property while evacuated for Hurricane Milton. Staff was friendly and the main lobby area is really nice and was a great place for me to setup my computer while working remote. The restaurant in the lobby was also surprisingly good! The one main drawback of the property is it looks very tired, the hotel rooms need to be updated, the outside of the property could use a painting/cleaning. One of the elevators got stuck with someone inside and was down for the rest of our stay. The hotel would benefit greatly from a refurbishment.
Stayed 1 night in Oct 2024