DoubleTree by Hilton Hotel Jacksonville Airport

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Jacksonville Airport

Exterior
Reception
Deluxe Studio Suite, 1 King Bed | Pillowtop beds, in-room safe, desk, blackout drapes
Outdoor pool, open 8:00 AM to 10:00 PM, free cabanas, sun loungers
Business center

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking available
  • Breakfast available

Explore the area

Map
2101 Dixie Clipper Dr, Jacksonville, FL, 32218
  • River City Market Place
    ‪4 min drive‬
  • Jacksonville Zoo and Gardens
    ‪13 min drive‬
  • Jacksonville Cruise Terminal
    ‪17 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪12 min walk‬

Room options

Room, 2 Queen Beds, Balcony or Patio

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed , Hearing Accessible

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom , 1 King Bed

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom, 1 King

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony or Patio

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Studio Suite, 1 King Bed

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King, Accessible Tub, Balcony or Patio

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible , Tub

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Roll in Shower

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Hearing Accessible, Roll in Shower

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds

  • 700 sq ft
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King , Accessible, Roll in Shower

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Hotel Jacksonville Airport

4-star hotel in Northside
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
DoubleTree by Hilton Hotel Jacksonville Airport offers 201 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Hotel Jacksonville Airport features an outdoor pool and a 24-hour health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

7 meeting rooms are available. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. An area shuttle within 3 miles and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Parking is available onsite for a surcharge.

DoubleTree by Hilton Hotel Jacksonville Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:30 AM.
Frequency Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Frequency Lounge - This bar serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Revive Coffee Cafe - This coffee shop serves breakfast only. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 3 mi
  • Self parking on site (USD 10 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Frequency Lounge
  • Frequency Restaurant
  • Revive Coffee Cafe

Things to do

  • 24-hour health club
  • Bicycles
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1977
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21 per person
  • Self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Jacksonville Airport
DoubleTree by Hilton Hotel Jacksonville Airport Hotel
DoubleTree by Hilton Hotel Jacksonville Airport Jacksonville

DoubleTree by Hilton Hotel Jacksonville Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 877 out of 1596 reviews
Rating 8 - Good. 308 out of 1596 reviews
Rating 6 - Okay. 200 out of 1596 reviews
Rating 4 - Poor. 109 out of 1596 reviews
Rating 2 - Terrible. 102 out of 1596 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Flight ✈️ canceled 😞

I enjoyed my stay here because your front deck clerk was smazing. I got a room here because my flight was canceled.
Stayed 1 night in Feb 2025

10/10 Excellent

HERNEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Merrie

Disliked: Staff & service
The toilet was terribly stained on the inside of the bowl. Black dirt stains and many. Some baking soda and bleach would have gotten most of it out. The bathroom ceiling had cracks in it from an obvious leak. The pool was dirty.
Stayed 1 night in Feb 2025

8/10 Good

Magan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Na
Stayed 4 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful
Stayed 1 night in Feb 2025

10/10 Excellent

tynaah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property close to restaurants and shopping
Stayed 5 nights in Feb 2025

4/10 Poor

Kevin

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Really disa

I stayed at the Doubletree as it was close to the airport and I have always found Hilton to be great hotels. I was sadly disappointed here. We arrived at about 8pm in the evening and had to be up at 5am to catch a flight. When we got into our room the temperature was 62 degrees Fahrenheit. It turned the heat mode on at the aircon and set it to 85 degrees hoping it would quickly heat the room up. After about 40mins the temperature had gone up one degree. I thought I had done something wrong so I re-checked it and set it again. It still wouldn’t heat up so I had to turn it off as it was pumping freezing cold air into the room. This was made worse by the fact that there was one sheet and a thin blanket on the bed and no extra blankets anywhere. I rang down to reception at about 10:30pm but couldn’t get a reply. I tried all the numbers on the phone including housekeeping but couldn’t get anyone to answer. We tried to sleep and I managed to get about 2 fitful hours but my wife didn’t get to sleep at all as she was too cold. Really disappointed
Stayed 1 night in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Lisa

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The lady running the bar and grill was amazing. Her name is Pam. She was so helpful, cheery, and made us feel right at home. She is the reason we were impressed with the hotel. What I did not like....the hotel had such a horribly strong scent of air freshener. It was very strong by the check in counter. Our room was not too bad, so we were able to stay in there most of the time. Scented products do not work for people with asthma issues. It causes breathing issues.
Stayed 1 night in Feb 2025

8/10 Good

Katie

Stayed 1 night in Feb 2025

2/10 Terrible

Virginia

Traveled with group
Disliked: Staff & service, property conditions & facilities
The building was quite cold when I checked in at 8:50, and my room was even colder. The air conditioner was set on COLD and couldn’t be turned down, so I was freezing all night long. And the woman who checked me in was very grouchy, so I didn’t really feel very welcomed. I had a different lady when I checked out and she too was not very personable. I wont’t stay here again.
Stayed 1 night in Feb 2025

8/10 Good

Michelle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Feb 2025

10/10 Excellent

Roneka

Stayed 1 night in Feb 2025

10/10 Excellent

James

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice.
Stayed 1 night in Feb 2025

10/10 Excellent

MaryFrances

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

I was only there overnight to catch an early flight but the bed and pillows were very comfortable!
Stayed 1 night in Feb 2025

6/10 Okay

megan

Liked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Natalia

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Heidy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Brittany

Stayed 1 night in Feb 2025

6/10 Okay

Shericka, Ocala

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For this to be a doubletree is insane lobby is beautiful but when u step off the elevator it’s another story. I booked a king bed got a room with 2 queen beds the shower had rust in it. The room has no microwave and the bed was uncomfortable I wouldn’t stay here again. Compared to another doubletree I’ve stayed bf it needs much updating
Stayed 1 night in Feb 2025

10/10 Excellent

Zakiya

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great relaxing

Stayed 1 night in Feb 2025

10/10 Excellent

Willard

Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff was AMAZING and was so helpful!! They treated my group like royalty!
Stayed 1 night in Feb 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024