DoubleTree by Hilton Hotel Jacksonville Airport

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Jacksonville Airport

Exterior
Deluxe Studio Suite, 1 King Bed | Pillowtop beds, in-room safe, desk, blackout drapes
Bar (on property)
Lobby sitting area
Business center

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking available
  • Breakfast available

Explore the area

Map
2101 Dixie Clipper Dr, Jacksonville, FL, 32218
  • River City Market Place
    ‪6 min drive‬
  • Jacksonville Zoo and Gardens
    ‪11 min drive‬
  • Jacksonville Cruise Terminal
    ‪16 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪12 min walk‬

Room options

Room, 2 Queen Beds, Balcony or Patio

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed , Hearing Accessible

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom , 1 King Bed

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom, 1 King

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony or Patio

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Studio Suite, 1 King Bed

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King, Accessible Tub, Balcony or Patio

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible , Tub

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Roll in Shower

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Hearing Accessible, Roll in Shower

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds

  • 700 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King , Accessible, Roll in Shower

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Hotel Jacksonville Airport

4-star hotel in Northside
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a snack bar/deli, and self parking.
DoubleTree by Hilton Hotel Jacksonville Airport offers 201 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Hotel Jacksonville Airport features an outdoor pool and a 24-hour health club. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

7 meeting rooms are available. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. An area shuttle within 3 miles and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Parking is available onsite for a surcharge.

DoubleTree by Hilton Hotel Jacksonville Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:30 AM.
Frequency Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Frequency Lounge - This bar serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 3 mi
  • Self parking on site (USD 10 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Frequency Lounge
  • Frequency Restaurant

Things to do

  • 24-hour health club
  • Bicycles
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1977
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21 per person
  • Self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Jacksonville Airport
DoubleTree by Hilton Hotel Jacksonville Airport Hotel
DoubleTree by Hilton Hotel Jacksonville Airport Jacksonville

DoubleTree by Hilton Hotel Jacksonville Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 858 out of 1574 reviews
Rating 8 - Good. 305 out of 1574 reviews
Rating 6 - Okay. 198 out of 1574 reviews
Rating 4 - Poor. 111 out of 1574 reviews
Rating 2 - Terrible. 102 out of 1574 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Eileen

Stayed 1 night in Jan 2025

10/10 Excellent

Timothy, Laguna Woods

Liked: Property conditions & facilities
Access to the airport
Stayed 1 night in Jan 2025

6/10 Okay

Lee

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Cameren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Nirjhar

Stayed 1 night in Jan 2025

6/10 Okay

David

Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms given at Expedia rates are old, long walk from elevator. The hallway is a maze without any signage as where to go. Only ice machine is on first floor. I would not stay here again except for such easy access to airport.
Stayed 1 night in Jan 2025

10/10 Excellent

Judith

Stayed 1 night in Jan 2025

10/10 Excellent

Tashia

Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Easy check in and check out. shuttle to airport as on time and friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, staff & service, amenities
Perfect to stay prior to early am flight out of JAX. Price is right.
Stayed 1 night in Jan 2025

4/10 Poor

Dana

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our UPGRADED ROOM was FILTHY & black mold infested! Asked for maids to clean room 5 days out of 7 and never got more than clean towels! Will NEVER STAY HERE AGAIN
Stayed 7 nights in Jan 2025

4/10 Poor

Nosmer

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property as a whole seems to be in a very old condition and out of repair. Several secure doors from perimeter doors that grant access to suites to suite doors themselves were unlocked or not closed all of the way (not using a door prop). The bathroom in my suite had a toilet paper holder that was falling off of the wall. I needed to switch the power from the refrigerator to the coffee maker. The hallways were not marked making navigating the hotel difficult to tell the difference between private areas storage and getting to my suite. Overall the experience was poor.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alisha, Saint Simons Island

Stayed 1 night in Jan 2025

10/10 Excellent

teddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Doreen

Disliked: Property conditions & facilities

Fire front desk over night

Front desk service was horrible . She put me in a room that was in the back and scary
Stayed 1 night in Jan 2025

10/10 Excellent

matthew

Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Stayed 2 nights in Jan 2025

10/10 Excellent

Shari

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Joshua, Memphis

Liked: Staff & service
Disliked: Cleanliness
Got a rash from the sheets
Stayed 2 nights in Jan 2025

10/10 Excellent

Arleta, Jacksonville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the airport
Stayed 1 night in Dec 2024

10/10 Excellent

Cyble

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and refreshing night's sleep!
Stayed 1 night in Jan 2025

6/10 Okay

Amanjot

Liked: Cleanliness
Disliked: Staff & service
Slow room service
Stayed 2 nights in Jan 2025

8/10 Good

Bryant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no microwave in room
Stayed 1 night in Jan 2025

10/10 Excellent

SHERI

Liked: Cleanliness, staff & service, property conditions & facilities
Ended up having to do a last minute reservation due to a flight cancellation. Staff was very courteous and cooperative. Very convenient to airport, however, a bit confusing when driving to airport from hotel to drop off rental car. Place very clean, although seems a bit outdated. Would definitely stay here again.