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Embassy Suites by Hilton Jacksonville Baymeadows

3.5 star property

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Photo gallery for Embassy Suites by Hilton Jacksonville Baymeadows

Lobby
Lobby
Exterior detail
Reception
Suite, 1 King Bed, Balcony (Atrium) | 1 bedroom, in-room safe, desk, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Hot Tub
  • Room service
  • Bar
  • Laundry

Explore the area

Map
9300 Baymeadows Road, Jacksonville, FL, 32256
  • St. Johns Town Center
    ‪7 min drive‬
  • University of North Florida
    ‪10 min drive‬
  • Jacksonville Naval Air Station
    ‪17 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 King Bed (South Wing, Conference)

Suite, 1 King Bed (South Wing, Conference) | 1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed (South Wing, Conference)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony (South Wing)

Room, 2 Double Beds, Balcony (South Wing) | 1 bedroom, in-room safe, desk, soundproofing

Room, 2 Double Beds, Balcony (South Wing)

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (Atrium Building)

Room, 1 King Bed (Atrium Building) | 1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed (Atrium Building)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (South Wing)

Room, 1 King Bed, Balcony (South Wing) | View from room

Room, 1 King Bed, Balcony (South Wing)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Atrium Building, Conference)

Suite, 1 King Bed (Atrium Building, Conference) | 1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed (Atrium Building, Conference)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Atrium Building)

LCD TV

Room, 2 Queen Beds (Atrium Building)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (South Wing Building)

Room, 1 King Bed (South Wing Building) | 1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed (South Wing Building)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | 1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 1
  • 1 King Bed

View all photos for Room, 2 Double Beds (South Wing Building)

Room, 2 Double Beds (South Wing Building) | 1 bedroom, in-room safe, desk, soundproofing

Room, 2 Double Beds (South Wing Building)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony (Atrium)

LCD TV

Suite, 1 King Bed, Balcony (Atrium)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, soundproofing

Suite, 2 Double Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Living area | LCD TV

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Living area | LCD TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Jacksonville Baymeadows

Hotel in Southside
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free full breakfast is provided, as well as free wired internet in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a snack bar/deli, and a hot tub are onsite. Housekeeping is available on request.
Embassy Suites by Hilton Jacksonville Baymeadows offers 277 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided on request. Renovation of all guestrooms was completed in February 2020.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Embassy Suites by Hilton Jacksonville Baymeadows provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wired Internet access.

Event facilities measuring 3600 square feet (334 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and laundry facilities. Onsite self parking is complimentary.

Embassy Suites by Hilton Jacksonville Baymeadows is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Jacksonville Baymeadows has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); free wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 3,600 square feet of conference space
  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1985
  • Renovated guestrooms - February 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 20 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Baymeadows Embassy Suites
Embassy Suites Baymeadows
Embassy Suites Baymeadows Hotel
Embassy Suites Baymeadows Hotel Jacksonville
Embassy Suites Baymeadows Jacksonville
Embassy Suites Jacksonville
Embassy Suites Hilton Jacksonville Baymeadows Hotel
Jacksonville Baymeadows
Jacksonville Embassy Suites
Embassy Suites Hotel Jacksonville
Embassy Suites Jacksonville Baymeadows Hotel
Embassy Suites Hilton Baymeadows Hotel
Embassy Suites Hilton Jacksonville Baymeadows
Embassy Suites Hilton Baymeadows
Embassy Suites by Hilton Jacksonville Baymeadows Hotel
Embassy Suites by Hilton Jacksonville Baymeadows Jacksonville

Embassy Suites by Hilton Jacksonville Baymeadows Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 562 out of 1003 reviews
Rating 8 - Good. 204 out of 1003 reviews
Rating 6 - Okay. 102 out of 1003 reviews
Rating 4 - Poor. 67 out of 1003 reviews
Rating 2 - Terrible. 68 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Katosha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Dr Marvin R

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
racist check-in clerk ruined it for me
The hotel is amazing...unless you get the german lady (Marion) who questions the black guy "are you a real doctor?" when my credit card says "Dr." and then proceeds to tell you that your payment won't go through while she is obviously trying to "check up on you." I called my bank and they confirmed that no payment had been denied, just as my online statement stated. And yes, I did complain to the manager, who was very professional and decent...and didn't even try to defend the racist comment of her staff. It's 2024, and black people can be as qualified as any one else...unless you're Marion from Germany!
Stayed 2 nights in Nov 2024

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Joanne

Traveled with family
Liked: Staff & service
Hotel is very dated.
Stayed 1 night in Dec 2024

10/10 Excellent

Talisha

The bed was comfortable!
Stayed 1 night in Dec 2024

4/10 Poor

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walked in at 5:20 and didn’t get checked in until 6:25. Stood in line and waited for an hour. Apparently, there were two reservations under my name. When I called one week prior to my check-in to verify there was one room book they clarified there was one room and one booking. I had already booked and paid for my booking. When I got there I was told I still owed the deposit and the one night room charge. I told the lady I already paid for my room and showed her I paid. She was able to fix the issue. The system was extremely slow. This process took FOREVER. I finally get to the room. The soap bottle was completely empty. The bed is so uncomfortable. Both me and my guest could hardly sleep. Also, as we were both falling asleep someone started banging on our room door. I have stayed at multiple embassy suites as they are my go to hotel but this has by far been the worst experience I have had. I can usually let a thing or two go as things happen but this will be an experience that will make me not want to come back.
Stayed 1 night in Dec 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Things went fine. Only hiccup was housekeeping tried to come in before check out time. At this location check out was 12 noon & we were sleeping in. No biggie but that’s the only feedback we had.
Stayed 1 night in Dec 2024

10/10 Excellent

Billy

Stayed 2 nights in Dec 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Qadeera

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great time
Stayed 2 nights in Dec 2024

10/10 Excellent

Orlando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

shontia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Arron

Liked: Cleanliness, staff & service, property conditions & facilities
Our was great. Nice clean well kept property. Breakfast was great!
Stayed 2 nights in Oct 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
The lobby is indoor, with an outdoor feel
Stayed 1 night in Dec 2024

4/10 Poor

Ben

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Disappointing Stay - Poor Cleanliness and Maintenance Our experience at this hotel was highly disappointing due to poor cleanliness and lack of maintenance. The carpet was old and visibly dirty, with stains throughout the room, including on the walls and in the bathroom. Many stains were subtle but disgusting upon closer inspection — there were dried spills, fingerprints, and even unpleasant spots around the toilet. The shower had extremely low water pressure, and the drain was partially clogged, making showers uncomfortable. The air conditioning only blew cold air and failed to warm the room despite adjusting the settings. Additionally, the couches and chairs were stained and looked neglected. To make matters worse, when my wife went to the pool, there were no towels available, adding to the overall sense of poor service and management. Overall, the state of the room was unacceptable, and we would not recommend this hotel unless significant improvements are made.
Stayed 3 nights in Dec 2024

10/10 Excellent

Melissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe here with my 3 boys.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lacshauna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Enjoyed the cocktail reception. Convenient location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseline

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Kenyawna

Stayed 1 night in Dec 2024

8/10 Good

Britt

Stayed 1 night in Nov 2024

10/10 Excellent

Emeliza

Traveled with family
Liked: Cleanliness, staff & service
Check in wonderful Free complimentary drinks amazing Cleanliness in common areas not to great Excellent staff Overall good
Stayed 1 night in Dec 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the atmosphere. They made my experience very pleasant.
Stayed 1 night in Dec 2024

4/10 Poor

Reginald

Stayed 2 nights in Nov 2024