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Embassy Suites by Hilton Jacksonville Baymeadows

3.5 star property

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Photo gallery for Embassy Suites by Hilton Jacksonville Baymeadows

Lobby
Exterior detail
Indoor pool
Reception
Suite, 1 King Bed, Balcony (Atrium) | 1 bedroom, in-room safe, desk, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Hot Tub
  • Room service
  • Bar

Explore the area

Map
9300 Baymeadows Road, Jacksonville, FL, 32256
  • Dog Wood Park of Jacksonville
  • St. Johns Town Center
    ‪7 min drive‬
  • University of North Florida
    ‪8 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 King Bed (South Wing, Conference)

Suite, 1 King Bed (South Wing, Conference) | 1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed (South Wing, Conference)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony (South Wing)

Room, 2 Double Beds, Balcony (South Wing) | 1 bedroom, in-room safe, desk, soundproofing

Room, 2 Double Beds, Balcony (South Wing)

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (Atrium Building)

Room, 1 King Bed (Atrium Building) | 1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed (Atrium Building)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (South Wing)

Room, 1 King Bed, Balcony (South Wing) | View from room

Room, 1 King Bed, Balcony (South Wing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Atrium Building, Conference)

Suite, 1 King Bed (Atrium Building, Conference) | 1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed (Atrium Building, Conference)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Atrium Building)

LCD TV

Room, 2 Queen Beds (Atrium Building)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (South Wing Building)

Room, 1 King Bed (South Wing Building) | 1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed (South Wing Building)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | 1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 1
  • 1 King Bed

View all photos for Room, 2 Double Beds (South Wing Building)

Room, 2 Double Beds (South Wing Building) | 1 bedroom, in-room safe, desk, soundproofing

Room, 2 Double Beds (South Wing Building)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony (Atrium)

LCD TV

Suite, 1 King Bed, Balcony (Atrium)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, soundproofing

Suite, 2 Double Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Living area | LCD TV

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Living area | LCD TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Jacksonville Baymeadows

Hotel in Southside
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free full breakfast is provided, as well as free wired internet in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a snack bar/deli, and a hot tub are onsite. Housekeeping is available on request.
Embassy Suites by Hilton Jacksonville Baymeadows offers 277 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided on request. Renovation of all guestrooms was completed in February 2020.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Embassy Suites by Hilton Jacksonville Baymeadows provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wired Internet access.

Event facilities measuring 3600 square feet (334 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and laundry facilities. Onsite self parking is complimentary.

Embassy Suites by Hilton Jacksonville Baymeadows is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Jacksonville Baymeadows has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); free wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 3,600 square feet of conference space
  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1985
  • Renovated guestrooms - February 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 20 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Baymeadows Embassy Suites
Embassy Suites Baymeadows
Embassy Suites Baymeadows Hotel
Embassy Suites Baymeadows Hotel Jacksonville
Embassy Suites Baymeadows Jacksonville
Embassy Suites Jacksonville
Embassy Suites Hilton Jacksonville Baymeadows Hotel
Jacksonville Baymeadows
Jacksonville Embassy Suites
Embassy Suites Hotel Jacksonville
Embassy Suites Jacksonville Baymeadows Hotel
Embassy Suites Hilton Baymeadows Hotel
Embassy Suites Hilton Jacksonville Baymeadows
Embassy Suites Hilton Baymeadows
Embassy Suites by Hilton Jacksonville Baymeadows Hotel
Embassy Suites by Hilton Jacksonville Baymeadows Jacksonville

Embassy Suites by Hilton Jacksonville Baymeadows Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 564 out of 1000 reviews
Rating 8 - Good. 206 out of 1000 reviews
Rating 6 - Okay. 106 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

david, Green Bay

Stayed 3 nights in Feb 2025

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Embassy Suites was just a quick overnight stop on our way to vacation. Our room was spacious and comfortable. There were several sport teams there, but overall it was quiet at bedtime. The breakfast options were exceptional. As usual, Embassy Suites is a winner.
Stayed 1 night in Feb 2025

10/10 Excellent

Ronald

Business traveler
Liked: Property conditions & facilities
Nicely kept
Stayed 2 nights in Feb 2025

6/10 Okay

Bridgette

Stayed 3 nights in Feb 2025

6/10 Okay

Ryan

Traveled with family
Disliked: Cleanliness
Elevators were the slowest I’ve ever dealt with. The offer free items but very poor quality for a Hilton
Stayed 2 nights in Feb 2025

4/10 Poor

Tonjali

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Disappointed and dissatisfied returning customer!

My room was unacceptable! The room had flies inside. The tub was not clean. The water inside the shower/tub wouldn’t stop running regardless of how many times I attempted to stop it. One of the three wash cloths had yellow stains on it and was despicable. We arrived at our room after midnight and unfortunately didn’t notice the many problems. After lying down from exhaustion, I got up around 2 am to shower. My hubby was already in a deep sleep after driving for the past two days! I didn’t notice the multiple unsanitary and unacceptable mold, mildew and uncleanliness until I was standing in the shower. Because we have lodged at this location several times, I never in a million years would have expected what I experienced! We stayed only one night and was supposed to have enjoyed a late check out. We did not stay the requested time! Upon exiting the property, I stopped to the front desk, returned the keys and reported our experience to the African-American female at the counter, who to my surprise was unbothered! She never showed or expressed any empathy AND did not apologize for my unfortunate experience! However, she did appear to write a couple of my complaints down on paper as to appease my complaints. Unfortunately I did not observe anything written on the paper! So, therefore I cannot confirm nor deny rather she did or not! I would like someone from upper management to contact me! I reluctantly took a few photos prior to leaving.
Stayed 1 night in Mar 2025

10/10 Excellent

Manoranjan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Awesome place to stay
Stayed 1 night in Mar 2025

6/10 Okay

Wendy

Liked: Staff & service
We were by the elevator and could hear a humming noise all over. We figured out the elevator motor is broken . It shouldn’t sound like that. Had zero sleep all night.
Stayed 1 night in Mar 2025

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice bar and restaurant in the property. Nice hot tub and pool, which was clean both stays on our way to Southern Florida and on the way back. Rooms are clean, beds are comfortable. Great breakfast!

8/10 Good

Angelique

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Tyler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and clean. The food at the restaurant was also very good. What I don’t understand, though, is why they only supply two towels in the bathroom and you have to ask the front desk for more. We have a family of four, so only having two towels doesn’t work for us. I requested more towels, but it took over an hour and a half to get them. This made getting everyone ready for bed tricky and took longer than we planned.
Stayed 1 night in Mar 2025

10/10 Excellent

marlene

Stayed 1 night in Feb 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Quick easy check in.
Stayed 1 night in Feb 2025

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2025

6/10 Okay

Ryan

Stayed 2 nights in Feb 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, roomy
Stayed 2 nights in Feb 2025

6/10 Okay

Jeff

Traveled with family
Liked: Cleanliness
Good stay for our one night. Water pressure was below average for shower. Breakfast was excellent! Elevators very slow! When I checked out I expressed frustration with elevators and was told “I was the first person to complain,” which was not true as every guest I spoke with was frustrated. Women at front desk didn’t care and wasn’t willing to take note.
Stayed 1 night in Feb 2025

8/10 Good

Maya

Stayed 1 night in Feb 2025

2/10 Terrible

Frederick

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad for business

Hotel manager called me as I was in route to Jax to check in and took my payment over the phone. Upon arrival I was told that my balcony suite was no longer available and they made me reservation at another hotel. Went to the other hotel but no reservation was made. After 4 hours It was right at midnight before my wife and I was able to check in to the Hampton Inn which was a lower end hotel. Due to the time I had to make arrangements with a relative so that my son could have somewhere to sleep.
Stayed 1 night in Feb 2025

6/10 Okay

LESLIE

Traveled with family
Liked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

sonja

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Good

When I arrived to my room I can tell the room really haven’t been cleaned. There was a blanket that was left in the room hair in the tub, sink, and the commode. The bed wasn’t made and it was hair on the bed. The amount that they charge they should be on point. This my first time ever experiencing The embassy in this worst case or condition. I wouldn’t recommend this hotel to anyone
Stayed 2 nights in Feb 2025

6/10 Okay

Toney

Business traveler
Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Feb 2025

2/10 Terrible

Leslie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst Embassy I have ever experienced. The room was outdated & dirty. The staff was rude. There were kids running wild throughout the hotel the entire weekend. They advertise the suites to have balconies but you can’t access the actual balcony.
Stayed 2 nights in Feb 2025

8/10 Good

Rayshonda

Liked: Cleanliness, staff & service, property conditions & facilities
Easy stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christine

Stayed 2 nights in Feb 2025