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Extended Stay America Suites Jacksonville Riverwalk Conv Ctr

2.5 star property

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Photo gallery for Extended Stay America Suites Jacksonville Riverwalk Conv Ctr

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Property amenity
Lobby
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Parking available
  • Breakfast included
  • Pet friendly
  • Laundry
  • 24/7 front desk
$69
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
1413 Prudential Dr, Jacksonville, FL, 32207
  • Place, Florida Theatre
    ‪15 min walk‬
  • Place, VyStar Veterans Memorial Arena
    ‪3 min drive‬
  • Place, EverBank Stadium
    ‪5 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites Jacksonville Riverwalk Conv Ctr

Hotel in Downtown Jacksonville
Self parking, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Jacksonville Riverwalk Conv Ctr offers 101 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Jacksonville hotel also offers a vending machine, laundry facilities, and an elevator. Parking is available onsite for a surcharge.

Extended Stay America Suites Jacksonville Riverwalk Conv Ctr is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 8.60 per day)

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 8.60 per day
  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Extended Stay America Jacksonville
Extended Stay America Jacksonville Riverwalk
Extended Stay America Riverwalk
Extended Stay America Riverwalk Hotel
Extended Stay America Riverwalk Hotel Jacksonville
Extended Stay America Riverwalk Jacksonville
Extended Stay America Jacksonville Riverwalk Conv Center Hotel
Extended Stay America Riverwalk Conv Center Hotel
Extended Stay America Riverwalk Conv Center
Extended Stay America Jacksonville Riverwalk Conv Center Hotel
Extended Stay America Riverwalk Conv Center Hotel
Extended Stay America Jacksonville Riverwalk Conv Center
Extended Stay America Riverwalk Conv Center
Extended Stay America Jacksonville Riverwalk
Extended Stay America Jacksonville Riverwalk Conv Center

Reviews

Extended Stay America Suites Jacksonville Riverwalk Conv Ctr Reviews

6.2

6.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 248 out of 1011 reviews
Rating 8 - Good. 196 out of 1011 reviews
Rating 6 - Okay. 170 out of 1011 reviews
Rating 4 - Poor. 177 out of 1011 reviews
Rating 2 - Terrible. 220 out of 1011 reviews

Reviews

10/10 Excellent

Tavares

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peace quiet & really good staff
Stayed 2 nights in Aug 2025

6/10 Okay

Gaynika

Traveled with partner
Liked: Cleanliness
Make sense for the price
Stayed 1 night in Jul 2025

6/10 Okay

Caroline

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Briana

Stayed 2 nights in Jul 2025

2/10 Terrible

Richard

Traveled with group
Disliked: Amenities, property conditions & facilities
It appeared that the hotel room was cleaned, but there was an awful smell coming from the restroom. This was my 2nd room, the 1st room the TV didn.t work. The bathroom was so bad we had to continuously spray it down with lysol and keep the restroom door closed. throughout our stay.. We seen rust everywhere on the toilet hose I mean everywhere. This is unacceptable and I'm pretty sure that it's a violation of health and safety codes.
Rust everywhere smells bad
Stayed 1 night in Jul 2025

10/10 Excellent

Kayla

Stayed 1 night in Jun 2025

2/10 Terrible

Gavin

Disliked: Cleanliness
Stayed 1 night in Jul 2025

4/10 Poor

Courtney, Jacksonville

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like that fact that I paid almost 200 dollars for 2 nights get there and was told that it is a 100.00 plus 8.99 cent for parking which somehow equaled out to 117.00 dollars extra on top of what I paid for the actual stay.and why are they charging for parking when they are charging an extremely high deposit. That's ludicrous. So while I'm choosing this particular hotel due to reasonable price advertised they get u there and you end up paying almost 400.00 bucks for 2 days
Stayed 2 nights in Jul 2025

6/10 Okay

Kenickay, Jacksonville

Traveled with family and small children, Traveled with family
Disliked: Amenities
The deposit and parking fee are so unnecessary but I understand why
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Stayed 1 night in Jul 2025

6/10 Okay

Tyronza

Stayed 1 night in Jul 2025

10/10 Excellent

Harold

Stayed 1 night in Jul 2025

10/10 Excellent

lindsey

Stayed 1 night in Jun 2025

10/10 Excellent

Kimberly

Stayed 1 night in Apr 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities

Horrible Start to Finish

No one at reception on arrival (8 pm). Checkin process overly complex. Roaches in lobby at elevator and room-level hallway. Room-level floors filthy entire stay. Kitchen sink filthy. Over half TV stations “No Signal.” No answer at recreation; had to walk down, wait for attendant to show up. Wheels on luggage cart flat; hard to guide loaded; reception indifferent when pointed out. “Grab-n-Go” breakfast not designated on site. Parking fee (IN OUTSIDE LOT!) VERY few waste cans in common areas. Positives: low pet fees; comfy bed; overall value.
Stayed 1 night in Jun 2025

4/10 Poor

Earl

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Not god

Mattress was worn out two years ago, not sure what’s going on. Vehicles in parking lot had speakers that vibrated the building, no one seemed to react. The hotel is in poor condition, now I no why it was so cheap
Stayed 3 nights in Jun 2025

8/10 Good

David Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very inexpensive accommodations. This is not a “nice” hotel but is completely adequate. It caters to hard-working people who are in a transition period or working away from home. The staff is friendly and helpful and have a great rapport with the folks who have been there for weeks or months.
Stayed 1 night in May 2025

6/10 Okay

Edwin

Disliked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Christian

Traveled with partner
Disliked: Amenities
The room was decent for the price. I did not like having to pay for parking, but I was only there for one night. I wouldn’t have stayed two nights.
Stayed 1 night in Jun 2025

4/10 Poor

Michael

Business traveler
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Bed sheets had a yellow discoloration and the faint scent of urine was noticeable in the room. Communal hallway floors were sticky and had a musky odor to them as well. Also, my first encounter with cockroaches in a hotel. You get what you pay for, but it shouldn’t be this bad.
Stayed 2 nights in Jun 2025

10/10 Excellent

Darrian

Liked: Cleanliness, amenities, property conditions & facilities
Everything was ok great stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael Ann

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Jun 2025

10/10 Excellent

Luke

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay for the money, clean room and easy check in. They do charge a small parking fee per day if you park a car in the parking lot. Also the vending machine and drink machine were both broken.
Stayed 1 night in Jun 2025