Extended Stay America Select Suites - Jacksonville - Southside

2.5 star property

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Relax in a spacious room with a large bed, desk, and comfortable seating area.
Welcome to our reception area, where guests can check in and relax in a comfortable leather armchair.
Enjoy a warm and inviting space with a coffee station and comfortable seating area.
Kitchen area with refrigerator, microwave, and dishwasher, featuring white cabinetry and a countertop with sink.
Experience the charm of this extended stay hotel, featuring a central lobby entrance and beautifully landscaped gardens.

Reviews

5.2 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
Jacksonville, FL
  • St. Johns Town Center
    ‪13 min walk‬
  • University of North Florida
    ‪3 min drive‬
  • Mayo Clinic Florida
    ‪10 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪32 min drive‬

Room options

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Extended Stay America Select Suites - Jacksonville - Southside

Hotel in Southside
This smoke-free hotel features laundry facilities, barbecue grills, and a picnic area. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites - Jacksonville - Southside offers 133 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Extended Stay America Select Suites - Jacksonville - Southside features barbecue grills, a vending machine, and a picnic area. Wireless Internet access is complimentary. This Jacksonville hotel also offers laundry facilities, a front-desk safe, and an elevator. Complimentary self parking is available on site.

Extended Stay America Select Suites - Jacksonville - Southside is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America-Jacksonville-Southside-StJohnsTowneCtr
Extended Stay America Jacksonville-Southside-StJohnsTowneCtr
Extended Stay America Jacksonville-Southside-StJohnsTowneCtr
Extended Stay America Jacksonville Southside StJohnsTowneCtr
Extended Stay America Hotel
Extended Stay America
Extended Stay America Jacksonville Southside StJohnsTowneCtr
Extended Stay America Suites Jacksonville St Johns Towne Ctr

Extended Stay America Select Suites - Jacksonville - Southside Reviews

Reviews

5.2
Rating 10 - Excellent. 155 out of 1002 reviews
Rating 8 - Good. 158 out of 1002 reviews
Rating 6 - Okay. 170 out of 1002 reviews
Rating 4 - Poor. 166 out of 1002 reviews
Rating 2 - Terrible. 353 out of 1002 reviews

5.2/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Aniket

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Tracy

Stayed 1 night in Apr 2025

2/10 Terrible

Joshua

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the desk is a complete grouch and makes it hard for you to ask anything without her getting an attitude
Stayed 2 nights in Apr 2025

2/10 Terrible

Kwanesha

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I love the over night staff worker she was pleasant. But after checking in and getting to my room the room had a bad smell the tub was filthy. it smelled like piss I will not be coming back to this location
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Easy check in. Friendly office staff. Room was in the 200 building. Unfortunately, 1:36 am rolled around and 6 people returned from the bar to their room which was next to us. They slammed every drawer there was. They finally calmed down at 2:15. At 2:40 am there was someone bashing on their door let me in, she says. I belong here too, she says. They let her in and they proceeded to party until 5 am. We tried calling the office but the room phone didn’t work. We tried calling the main number but they wouldn’t pick up, it just hung up on me. We emailed the hotel directly, twice, explaining what we were dealing with. We had an appointment at 8:45 so we were gone by 8. There were five wet and dirty towels outside of their room along with a bag of food. I called the office at 9, when they opened, and explained our horrible night and asked if we could be moved. She asked if this was such and such room and I said it is. I explained I don’t want to cause trouble and just want to know if we could be moved. They had already moved our room. They read our emails at 6 am and wanted to help us then but also didn’t want to intrude too early. I went back to the hotel at 9;15 and picked up our keys. In the meantime they called the sheriff’s department and asked them to be removed because they were refusing to leave. Upon the deputy arriving they promptly left. I say all of this so you know that staff took care of us. They went above and beyond which made the rest of our stay great!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Wesley

Stayed 7 nights in Mar 2025

10/10 Excellent

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of food options nearby.
Stayed 1 night in Apr 2025

6/10 Okay

Karla, Whitman

Business traveler, Traveled with partner
Disliked: Amenities
Won’t be back,
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is awesome, nice place to just get away. I learned, you can't pay cash. Lol
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr. Skip was very professional. The property was clean and quiet as well.
Stayed 1 night in Mar 2025

6/10 Okay

April, JACKSONVILLE

Traveled with partner
Liked: Staff & service
I loved the two ladies that worked the front desk. The property could use better cleaners.
Stayed 1 night in Mar 2025

2/10 Terrible

Gloria

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

I would not recommend

Not worth the money at ALL. The best thing in the room was the new appliances. The carpet need cleaning or replaced, the shower had a dip in it that a roach drowned in, shower head had so much grim on it surprised the water came out. Mold on the chair and wall BUT the ladies at the front were very nice and friendly.
Stayed 7 nights in Mar 2025

8/10 Good

Martez

Stayed 1 night in Mar 2025

10/10 Excellent

Jamilah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an easy stay
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My door would not lock. Went to front desk and she came to room and moved me immediately
Stayed 1 night in Mar 2025

4/10 Poor

Brad

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Very unclean

I booked these rooms for some employees. The bathrooms and sheets were so dirty in one room, the employees had to notify staff immediately. They changed rooms for us, but the second room was only marginally better. When clean sheets were requested, staff stated the sheets can not be changed mid stay unless the stay exceeds 14 days despite the complaint was regarding the initial condition of the sheets. My employee slept in his car as a result for the extent of the stay since he could not return home. I will not stay nor have my employees stay at this hotel again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Gary

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They place another hundred dollars on a card after already paying online, no reason other than to try and keep it later on some ridiculous claim. Place obviously not kept up well and the people around the place only lend a thought that you or your belongings are not safe while there.
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Other than it’s sad they started charging for pots and dishes which I get the cost as a business. Still a very nice place to stay.
Stayed 1 night in Feb 2025

4/10 Poor

MATTHEW

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Rolando

Stayed 3 nights in Feb 2025

10/10 Excellent

Edgard

Stayed 1 night in Feb 2025

2/10 Terrible

Jenecia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Keshod

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025