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Hampton Inn Jacksonville I-10 West

2.5 star property

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Photo gallery for Hampton Inn Jacksonville I-10 West

Outdoor pool
Fitness facility
Studio, Accessible, Non Smoking | Hypo-allergenic bedding, blackout drapes, iron/ironing board
Combined shower/tub, free toiletries, hair dryer, towels
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Gym
  • 24/7 front desk

Explore the area

Map
548 Chaffee Point Blvd, Jacksonville, FL, 32221
  • Crystal Springs Park
    ‪4 min drive‬
  • Jacksonville Equestrian Center
    ‪11 min drive‬
  • Jacksonville Naval Air Station
    ‪18 min drive‬
  • Jacksonville, FL (VQQ-Cecil)
    ‪13 min drive‬

Room options

View all photos for Studio Suite, Non Smoking

Hypo-allergenic bedding, blackout drapes, iron/ironing board

Studio Suite, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, Accessible, Non Smoking

Studio, Accessible, Non Smoking | Hypo-allergenic bedding, blackout drapes, iron/ironing board

Studio, Accessible, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (558)
The price is $161
per night
$183 total
includes taxes & fees
Feb 25 - Feb 26
Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

About this property

Hampton Inn Jacksonville I-10 West

Hotel in Northwest
Along with an outdoor pool, this hotel has a fitness center and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a 24-hour front desk, and express check-out.
Hampton Inn Jacksonville I-10 West offers 82 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn Jacksonville I-10 West features an outdoor pool and a fitness center. Wireless Internet access is complimentary. A business center is on site. This Jacksonville hotel also offers multilingual staff, a picnic area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Hampton Inn Jacksonville I-10 West has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free manager's reception (select days)

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Hampton Inn Jacksonville I-10 West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 406 out of 651 reviews
Rating 8 - Good. 183 out of 651 reviews
Rating 6 - Okay. 35 out of 651 reviews
Rating 4 - Poor. 15 out of 651 reviews
Rating 2 - Terrible. 12 out of 651 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Duane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Jun 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tiffany

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Nick

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sewer smell in rooms smoke detectors were chirping for hours finally had to ask for a refund and go across the street to the holiday inn express and this hotel room was very comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Jose M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Room comfort
The AC didn't keep the room cool and was set on the lowest setting. I reserved a room right by the door because my wife has a broken ankle and that was changed to a room much further from the door and even after attempting to check-in on the app still had to go to the front desk because the app didn't work. Overall would not stay there again
Stayed 1 night in Sep 2024

6/10 Okay

Murel

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
First I was misled by lady at check in where I ended up spending more than I needed to. As for the room, all the reviews I have seen put this hotel at nearly 5 stars, NOT! First off the A/C was nosey as can be. It just wasn't mine either, I could hear the A/C in the rooms next to me that sounded very much like a truck sitting outside my window idling, I was on the third floor and no truck in sight. The tub, OMG! The tub is plastic and I only weight 200lbs but this tub sounded like I was going to drop through the floor of it any second. Creaking and popping and snapping and though the shower had an adjustable shower head only one setting worked. Next, the TV. I think it was only a 20" television in my room. For a hotel that had garnered so many 5 star reviews this was extremely disappointing. I have stayed in 5 star hotels with the lighted mirror in the bathroom, glass shower door, ultra quiet A/C and at least a 55" television, chairs for guest to sit in. This room wasn't even close. All those 5 star reviews are lies!
Stayed 1 night in Sep 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
.the Hampton is always great
Stayed 1 night in Sep 2024

2/10 Terrible

Stephen

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
the woman working at the desk was incredibly rude to my wife as she was trying to check in with our 10 month old baby at 830pm. I'm not sure of your policy exactly, but it needs to be looked into. the reservation was in my name, but i was held up at work so i sent my wife to take our baby to sleep. My wife has the same last name as me, and she also had my credit card for the payment. The lady at the desk decided she could be "a crazy ex" or someone "trying to steal my room." My baby was crying in my wife's arms as she called me and I had to "confirm" my address (which I didn't even give when I reserved the room so she didnt even have our address on file). It was extremely unprofessional and rude for an employee to treat my wife the way she did, when all she was trying to do was check into the room so she could put our baby to sleep.
Stayed 3 nights in Sep 2024

10/10 Excellent

Steve

Stayed 1 night in Aug 2024

6/10 Okay

Vincent

Liked: Cleanliness, property conditions & facilities
Mixed
Location good to my family event ,however shower chair for room was not good and collapsed twice ,also when i checked out somehow i was inadvertently extended too longer in the week otherwise we survived. Breakfast was excellent. Pool was good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deborah

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Mark

Traveled with family
Ok
Stayed 1 night in Aug 2024

4/10 Poor

Anatolii

Liked: Staff & service
Disliked: Cleanliness
Not clean
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Stayed 2 nights in Jul 2024

8/10 Good

Udora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay in Jacksonville
My trip was good the rooms was nice and clean.Only thing I can say that kind of made me feel bad was the elevator did not have air conditioning in it and if anything would have happened with the elevated it would have been a real hot in there. My family met another family there in the pool and also an older lady came and joined us in the pool we had a great time laughing talking and playing a game with the ball.
Stayed 3 nights in Jul 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Stayed 2 nights in Jun 2024

6/10 Okay

Gary

Liked: Staff & service
Heavy used older building showing ware and tear. Room smelled of potent and unpleasant deodorant. The move in cart was warn to the point barely useable.
Stayed 1 night in Jun 2024

10/10 Excellent

Rigoberto

Stayed 3 nights in Jun 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing front desk super helpful and accommodations were great
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Worst hotel. Com travel insurance experience!
To hotels. Com I had bought the insurance as the selected hotel was not the hotel I wanted — MacClenny Hampton instead. I had tried six times to use the insurance system to change reservation to no avail. Worst system ever.
Stayed 1 night in Jun 2024

8/10 Good

erik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024