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Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area

2.5 star property

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Photo gallery for Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area

Exterior
Room, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Reception
Outdoor pool, open 9 AM to 10:00 PM, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • 24/7 front desk
  • Parking included

Explore the area

Map
1220 Marsh Landing Pkwy, Jacksonville Beach, FL, 32250
  • Mayo Clinic Florida
    ‪5 min drive‬
  • Jacksonville Beach Pier
    ‪7 min drive‬
  • TPC Sawgrass
    ‪11 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for 1king Study Sofabed Nosmok

Desk, blackout drapes, iron/ironing board, free WiFi

1king Study Sofabed Nosmok

  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Room, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

2 outdoor pools, pool umbrellas, sun loungers

Hampton Inn Jacksonville Beach/Oceanfront

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.6 out of 5, Wonderful, (2088)
The price is $212
per night
$241 total
includes taxes & fees
Apr 8 - Apr 9
Hampton Inn Jacksonville Beach/Oceanfront

About this property

Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area

Jacksonville Beach hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and laundry facilities are onsite.
Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area offers 117 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Event facilities measuring 500 square feet (46 square meters) include conference space. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Multilingual staff

Business services

  • 500 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Built in 2000
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 125.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn-Jacksonville/Ponte Vedra Beach
Hampton Vedra
Hampton Vedra Hotel
Hampton Vedra Hotel Inn-Jacksonville/Ponte Beach
Hampton Inn Jacksonville/Ponte Vedra Beach Hotel
Hampton Inn Jacksonville/Ponte Vedra Beach Jacksonville Beach

Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1004 reviews
Rating 8 - Good. 256 out of 1004 reviews
Rating 6 - Okay. 92 out of 1004 reviews
Rating 4 - Poor. 48 out of 1004 reviews
Rating 2 - Terrible. 37 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed Experienced!
On our first day Saturday (12/14/24), we discovered the main lobby was closed for construction, so we had to use the back door to locate the cashier for check-in. Breakfast was served in a very small room with insufficient seating, so it was often full. The bread toaster was broken, the coffee maker was too small, and we couldn’t even get coffee. Overall, it was a disappointing experience. The daytime front desk manager, blonde lady “Lisa”, came across as unhelpful and seemed uncomfortable dealing with guests of color, which felt discriminatory. However, the night shift staff and room cleaners were polite and very helpful. Additionally, I was charged $4.95 to use their Wi-Fi service, even though it was advertised as free. Advice for others: Before booking this hotel, I recommend doing some extra research.”
Stayed 6 nights in Dec 2024

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brian at the front desk was very personable and professional
Stayed 1 night in Dec 2024

10/10 Excellent

Eugenio

Stayed 1 night in Nov 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great with the hitel
Stayed 3 nights in Dec 2024

10/10 Excellent

Randi

Stayed 2 nights in Dec 2024

8/10 Good

Amy Clair

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The TV was difficult to navigate. There was only one worker at the hotel so no one was able to help.
Stayed 1 night in Dec 2024

2/10 Terrible

Timothy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Property was under restoration with no mention of when booking. Breakfast fell well short of Hampton inn standards. Toaster not working, waiting half hour for hot food to be replenished, rude breakfast staff, it goes on. Would not stay here again!
Stayed 3 nights in Dec 2024

2/10 Terrible

Sirena

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
My stay at Hampton Inn.
Hotel was very under construction and very dusty. The front of the hotel is blocked off so you have to walk around that side of the hotel which means they have to keep the doors unlocked on the side. Woke up that morning and walked to breakfast and there is signs that say no coffee today. These were just some of the things that made the state unpleasant.
Stayed 1 night in Dec 2024

8/10 Good

Martha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Under renovation. Breakfast was terrible. Out of coffee and water pancake dispenser didn’t work.
Stayed 1 night in Dec 2024

4/10 Poor

Karen Dorminey

Stayed 4 nights in Nov 2024

4/10 Poor

Suzy

Liked: Staff & service
Disliked: Property conditions & facilities
It was under construction with dust and debris and we were there for medical treatment in Jacksonville and were not notified of the fumes and dust and delays in elevator issues with a wheelchair guest ahead of time. Very inconvenient and unprofessional and a big health risk for a person with breathing problems.
Stayed 2 nights in Dec 2024

6/10 Okay

ANDY

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I spent the entire weekend including most of the daytime since I had major surgery on Monday. I could not rest due to all the construction noise. I would have stayed on Beach Boulevard if I had known. Also disappointed that I went down to breakfast Friday and saw very little breakfast meat at 8. I went earlier on Saturday or Sunday and saw breakfast staff filling plates for maintenance staff. I’m a devoted Hilton member but was extremely disappointed. Also disappointed that when I found out that my surgery required a Monday night stay in the hospital, I couldn’t cancel my last night because I booked on Expedia. All in all a very disappointing weekend.
Stayed 5 nights in Dec 2024

8/10 Good

JERRY

Business traveler, Traveled with family
Construction ongoing for public and rooms.
Stayed 2 nights in Dec 2024

2/10 Terrible

Miyoshi

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Want my money back!
Loud and leaky tub faucet ALL NIGHT LONG. A/C didn’t work; I complained to the desk that it was 81° in my room - she offered no resolution and had no regard for my comfort. The bathroom light was on the same switch as the exhaust fan and it sounded like a TRAIN coming through my room (especially getting up for relief in the middle if the night). Hotel was also under construction and not disclosed prior to booking, so we couldn’t use the front door and there was dusty plastic draped all over the place. Didn’t feel safe as side door to hotel was unlocked 24H since the front door was not in service, however reception was nowhere near the side door. But anybody could walk in off the street and hop right into an elevator just inside the side door. It was horrific and in never go back. I want my money back.
Stayed 1 night in Dec 2024

2/10 Terrible

Charmaine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Worst Customer Service for hotel under renovations
We would not have stayed except we arrived after the 5 hour drive to Jacksonville and appointment at Mayo Clinic and were tired. Hotel was under renovations, lobby closed, only one elevator working and it was down for at least 15 minutes (we and several other quests waited. Three of the guests, including my husband, had come form appointments at Mayo Clinic. 2 were in wheel chairs, one with head bandaged from surgery. Front desk person said, "it is being worked on" when I told her about the situation. I explained I'm sorry is not a good response with you had at least 3 ill and recovering patients waiting to get to their room and rest. She said she could not do anything more. Whole first floor rooms were under construction. Got to room and there was only a desk chair to sit in, no couch no other chairs. When I complained, that night a lounge chair was brought to the room and left outside the door, It would not fit into the room. Did not want to sit in hall. NO warning of construction going on when room was reserved. We chose this hotel because the last trip to Mayo we stayed in Holiday Inn Express and they were under renovations and we checked out.
Stayed 2 nights in Dec 2024

2/10 Terrible

Howard, San Carlos

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I had booked a 6 days stay at the property, but was not informed about it being a construction site. Main entrance could not be used to get to rooms, and you had to take your luggage around the side door with an awful floor, only one elevator was usable, etc etc. Smell of chemicals was bad. Left after 3 nights. I have stayed there previously several times and was very satisfied.
Stayed 7 nights in Nov 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Nov 2024

6/10 Okay

ELLEN

Traveled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Construction
We were not aware when we booked the hotel that there was such extensive construction work going on. I came in town traveling from South Florida to have surgery and it was loud and dusty. I definitely would not have chose this location for a recovery.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotter undergoing renovations is a mess
Stayed 2 nights in Dec 2024

6/10 Okay

Gavin

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It would have been nice to have known there would be renovations going on. Even when checking in they could have informed you. Left a day earlier than booked!
Stayed 3 nights in Dec 2024

8/10 Good

Johnnie

Stayed 3 nights in Nov 2024

6/10 Okay

Katherine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was a huge disappointment. The hotel was under construction which was not disclosed when I booked it and the noise kept me up until after 1am. I called the front desk person who denied that there was any noise… I strongly suggest that no one stays there for a long time. The most disturbing part is that the front desk attendant said he would look into it but did nothing and there was no follow up. I came because I was visiting a parent at Mayo who was in a tragic accident and was so exhausted after being awake half of the night that I could barely stay awake to handle the situation at Mayo.
Stayed 1 night in Dec 2024

10/10 Excellent

gregg, Panama City Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people good food next door
Stayed 2 nights in Nov 2024