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Hawthorn Suites by Wyndham Jacksonville

2.0 star property

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Photo gallery for Hawthorn Suites by Wyndham Jacksonville

Lobby
Exterior
Outdoor pool
36-inch flat-screen TV with cable channels, TV, fireplace
Fridge, microwave, stovetop, coffee/tea maker

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • Gym
  • Parking available
  • Pool
  • Laundry
  • Housekeeping

Explore the area

Map
8737 Baymeadows Rd, Jacksonville, FL, 32256
  • The Avenues
    ‪5 min drive‬
  • San Jose Country Club
    ‪7 min drive‬
  • Dog Wood Park of Jacksonville
    ‪7 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪30 min drive‬

Room options

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About this property

Hawthorn Suites by Wyndham Jacksonville

Hotel in Southside
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Weekday breakfast is free. Other amenities include self parking, conference space, and laundry facilities.
Hawthorn Suites by Wyndham Jacksonville offers 116 accommodations with fireplaces and coffee/tea makers. Accommodations have separate sitting areas and include sofa beds and desks. Kitchenettes offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. 36-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 17 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hawthorn Suites by Wyndham Jacksonville features an outdoor pool and a fitness center. Business-related amenities consist of a 24-hour business center and 2 meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 959 square feet (89 square meters) include conference space. This business-friendly hotel also offers barbecue grills, gift shops/newsstands, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

Hawthorn Suites by Wyndham Jacksonville is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 959 square feet of conference space

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Guests under 17 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Hawthorn Suites Jacksonville
Hawthorn Suites Wyndham Hotel Jacksonville
Hawthorn Suites Wyndham Jacksonville
Hawthorn Suites Wyndham Jacksonville Hotel
Hawthorn Suites by Wyndham Jacksonville Hotel
Hawthorn Suites by Wyndham Jacksonville Jacksonville
Hawthorn Suites by Wyndham Jacksonville Hotel Jacksonville

Hawthorn Suites by Wyndham Jacksonville Reviews

Reviews

5.0
Rating 10 - Excellent. 110 out of 999 reviews
Rating 8 - Good. 162 out of 999 reviews
Rating 6 - Okay. 172 out of 999 reviews
Rating 4 - Poor. 181 out of 999 reviews
Rating 2 - Terrible. 374 out of 999 reviews

5.0/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Catherine

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not for us.
Booked this hotel and was suppose to be a non smoking room. We got there and it was so smoky that we could not stay in the room. The place was run down.
Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to leave. This hotel was absolutely disgusting. Mold on the ceiling, filthy furniture, kitchen was not clean, broken locks on the door. DO NOT STAY HERE!!!!
Stayed 5 nights in Mar 2021

2/10 Terrible

Daniel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let's just say the conditions of the hotel were so bad that the hotel was permanently closing in the middle of our stay... I didn't even feel comfortable sitting on any furniture. We stepped foot in the hallway and knew immediately we weren't staying there. The desk clerk told us, "Go check your room. If you don't like it, just come back to me and we'll refund you." He was well aware of the poor conditions obviously
Stayed 4 nights in Mar 2021

8/10 Good

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2021

2/10 Terrible

Anastassiya

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirt, cockroaches and not safe
Terrible hotel. The pool did not work, the room had karakans and was very dirty. The room was given at 4.30, we went there with 3 children and realized that it was not safe to spend the night in such a place. after 15 minutes we left the hotel and our payment for the day was withheld. the photo was not true. I do not recommend staying at this hotel
Stayed 3 nights in Mar 2021

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First he told me that he didn’t have a room they was not going to honor the Expedia reservation he made different excuses I refuse to leave and finally they put me in a room after much arguing there was no remote control forks linens soap ice trays The pool was closed there was no breakfast and the air conditioner was off in the building this is the second time a hotel has not honored my Expedia reservation I have spent thousands of dollars on Expedia and I have lots of trips coming up soon unless y’all do something I will not book with Expedia again
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
I had to switch rooms 2 times but other then tht it was ok . There is no blankets on the bed besides sheets.
Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff communications and appearance totally unprofessional. Peeling paint on the front check in counter. A promise of early check in at 3 pm was not honored. Arriving at 3:45 pm, we were made to wait in our car until 4 pm. In 40 years of traveling i have never experienced this at any hotel. I left and refused to stay there.
Stayed 1 night in Mar 2021

8/10 Good

Marsha

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
AC didn't work
They had to move us because the ac didn't work! I finally just bought fans because they were sold out snd didn't have anywhere else to move us!!!
Stayed 1 night in Mar 2021

2/10 Terrible

Margo V.

Disliked: Staff & service, room comfort
Stayed 6 nights in Mar 2021

4/10 Poor

Joshua

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Great hotel, horrible conditions
The hotel as a whole was great but the kitchenette didn’t come with an oven , the stovetop in the room didn’t work , & the dishwasher would push dirty water into the sink.
Stayed 5 nights in Mar 2021

8/10 Good

KaShanda

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2021

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad choice
Booked room for family 4 kids 2 adults only received two towels and had to ask the guy doing laundry for more because they were out and only 4 pillows in room for six people no extra blankets for couch bed also pool was closed Lastly it was more of a low income housing type place because 90 percent of people there were living there week to week
Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff always on the phone. He didnt care about talking to you
Stayed 1 night in Mar 2021

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty
I never stayed , it was hot in lobby, when I arrived there was no rooms ready or cleaned yet , I heard someone was Murder there on Monday and there was an ongoing Investigation, it was a 3star post, looked more like a 0 star for hotels.com Status, I want my money back , I had to book at a Another hotel across the way that was more my status , when Hotels.com tried to call to get me a refund they didn’t answer the phone.
Stayed 1 night in Mar 2021

8/10 Good

Jinalyn

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Need to renovate
Room is big enough to accommodate 6 guests. But it really need renovation. Greasy plates, fridge, microwave , coffee maker wasn’t clean. Breakfast not included even it was advertised. Good to look at from the outside, reception area clean and well designed but the room we stayed at is falling apart. We’re glad to stay just for the night.
Stayed 1 night in Mar 2021

2/10 Terrible

Jaquilla

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was not really clean so it made my family uncomfortable
Stayed 1 night in Mar 2021

2/10 Terrible

Paul

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Well the guy at front desk was not very friendly. We went to the building all you could see is trash outside of the building. The smell was really bad all you could smell is pot . Inside the building hallway smell like pot . The room we were greeted by the 2 roaches crawling . The fridge raider wasn’t working right and we asked for more towels never got them. The phone didn’t work I had to Chase down somebody to get towels . Because I ask front desk for Sunday you didn’t have any. And a man of their ass how long we are staying like I was inconvenience him. This place was the worst place I ever stayed in with my family.
Stayed 3 nights in Mar 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was not clean, AC was broke, called several times no one came no assistance what so ever the carpet dirty had a smell I am never staying at that hotel ever again and the hidden fees was a mess as week
Stayed 2 nights in Mar 2021

6/10 Okay

Firon

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach motel
Worst place i ever stayed. We were moves to 3 different rooms...1st bedroom: bathroom was missing door handle, kitchen was filthy, the room dirty. We found roaches and bed bugs. While moving to the second room, we saw a rat, the grounds were unkept and dirty, with several broken chairs and tables. Second bedroom was smaller than what we had reserved, also dirty, missing cabinet doors, rust marks on the pull out bed, paint peeling. Because the room was smaller than we had reserved, night staff gave a second room expecting my wife to be in one room and my four kids in a completely different room on a different floor from us. The six of us squeezed in the third room. It was 2 am too tired to keep arguing with night manager. Third room also dirty, dirty appliences, no covers for pull out sofa bed, and the list goes on. This place should not be allow to operate. It should be shut done due to numerous health concerns. I am very very surprised that appears on the list of properties on hotel.com. it was rated a 3 out 5 and for $164 a night i figured it would be enough just to spend the night. What a mistake. This place should be rated 0 out of 5 and should never appear in any of the traveling sites.
Stayed 1 night in Mar 2021

2/10 Terrible

Samantha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrific Conditions Do Not Stay.
This hotel is the worst I’ve ever been to. Words cannot describe the uncleanly conditions I was subjected to endure due to unable to leave that night. I was only refunded for the second night. But I deserve the full amount refunded. The hotel is a half way house for parolees. Seriously!!
Room 205 closet
Room 205 front door
Room 205 front door
Top of refrigerator
Stayed 2 nights in Mar 2021