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Hilton Garden Inn Jacksonville JTB/Deerwood Park

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Jacksonville JTB/Deerwood Park

Meeting facility
Lobby
Exterior
Outdoor pool
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Hot Tub
  • Breakfast available
  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
9745 Gate Pkwy N, Jacksonville, FL, 32246
  • Saint Vincent's Medical Center Southside
    3 min drive
  • St. Johns Town Center
    4 min drive
  • University of North Florida
    5 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig)
    12 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Pure, Mobility & Hearing)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Pure, Mobility & Hearing)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

  • 309 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly (Pure Wellness)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Allergy Friendly (Pure Wellness)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Allergy Friendly (Pure, Hearing)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible, Allergy Friendly (Pure, Hearing)

  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

  • 267 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Allergy Friendly (Pure Wellness)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Allergy Friendly (Pure Wellness)

  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible (Hearing)

  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Drinks & Snacks)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Drinks & Snacks)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds (Drinks & Snacks)

  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower) | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

  • 342 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, in-room safe

Presidential Suite, 1 Bedroom

  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel

Pool
Hot Tub
Pet friendly
Parking included
4.6 out of 5, Wonderful, (1001)
The price is $160
per night
$182 total
includes taxes & fees
Jan 2 - Jan 3
Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel

About this property

Hilton Garden Inn Jacksonville JTB/Deerwood Park

3-star hotel in Southside
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Self parking is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Jacksonville JTB/Deerwood Park offers 119 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Hilton Garden Inn Jacksonville JTB/Deerwood Park provides a spa tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with wired and wireless Internet access (surcharge).

Business-related amenities at this 3-star property consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 2002 square feet (186 square meters) include conference space. This family-friendly hotel also offers multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. Onsite self parking is complimentary.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Garden Grille and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (USD 4.95); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,002 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1999
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12.95 per person
  • Fee for wireless internet in public areas: USD 4.95 (rates may vary)
  • Fee for wired internet in public areas: USD 4.95 (rates may vary)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Jacksonville JTB/Deerwood Park
Hilton Garden Inn JTB/Deerwood
Hilton Garden Inn JTB/Deerwood Hotel Jacksonville Park
Hilton Garden Inn Jacksonville JTB/Deerwood Park Hotel
Hilton Garden Inn JTB/Deerwood Park Hotel
Hilton Garden Inn JTB/Deerwood Park
Hilton Garden Inn Jacksonville JTB/Deerwood Park Hotel
Hilton Garden Inn Jacksonville JTB/Deerwood Park Jacksonville

Hilton Garden Inn Jacksonville JTB/Deerwood Park Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1000 reviews" "
Rating 8 - Good. 233 out of 1000 reviews" "
Rating 6 - Okay. 58 out of 1000 reviews" "
Rating 4 - Poor. 39 out of 1000 reviews" "
Rating 2 - Terrible. 27 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

latoya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Sep 2024

8/10 Good

Danna

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When I checked in the girl at the desk told me as they always do at hotels “breakfast is from 7-11” Evidently it was not a free buffet although it had all the same things I’m use to seeing. They charge $16.95 according to the menu on a table. I saw it after I got a bowl of oatmeal and juice. Let’s see if they charge me after I spoke to manager
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in, friendly staff, and good breakfast options for most but maybe a few gluten free options as well for availability. All around great experience and would stay again if in the area again
Stayed 1 night in Sep 2024

10/10 Excellent

Davey

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2024

10/10 Excellent

murray

Stayed 1 night in Aug 2024

6/10 Okay

Tiffany

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Misty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet area. Very close to shopping. Excellent location.
Stayed 1 night in Aug 2024

6/10 Okay

Kimberly

Business traveler, Traveled with partner
The hotel was ok. Our room was a King suite that was an upgrade executive and the couch in there was stained, the room had a very distinctive smell upon arrival, the carpet in the hallways was rolled up from coming loose. Overall this hotel could use an upgrade. The tub/shower leaks out the side when you shower.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tosharo

Stayed 3 nights in Aug 2024

10/10 Excellent

KARINA

Stayed 5 nights in Aug 2024

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms could’ve been cleaner. Friendly staff.
Stayed 2 nights in Jun 2024

2/10 Terrible

Gary

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

TATYANA

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We will be back.
Stayed 2 nights in Aug 2024

8/10 Good

Dawna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great for what I needed. It was very quiet and I felt safe. Lots of food options around.
Stayed 3 nights in Aug 2024

10/10 Excellent

Myrna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay.
Stayed 5 nights in Aug 2024

10/10 Excellent

Olivia

Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mark, Jacksonville

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Davey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Jul 2024

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Santaush

Liked: Cleanliness, room comfort
Good stay
The pool was closed but was not on the mentioned when making reservations. The hotel was very quiet which was good and staff friendly.
Stayed 4 nights in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was at 3 one of our rooms was not ready until after 4. The room that was still waiting to be cleaned had hair in the bed and the sheets smelled like urine. We were there for a funeral so we just wanted to get it over with. It was not a good stay.
Stayed 2 nights in Jul 2024