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Holiday Inn Express and Suites Jacksonville East by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express and Suites Jacksonville East by IHG

Premium bedding, pillowtop beds, in-room safe, desk
Free daily buffet breakfast
Restaurant
Exterior
Seasonal outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
53 Jefferson Road, Jacksonville, FL, 32225
  • University of North Florida
    ‪5 min drive‬
  • St. Johns Town Center
    ‪7 min drive‬
  • Jacksonville Cruise Terminal
    ‪12 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Jacksonville - Blount Island by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1001)
$131 nightly
The price is $131 total
includes taxes & fees
Holiday Inn Express Jacksonville - Blount Island by IHG

About this property

Holiday Inn Express and Suites Jacksonville East by IHG

Hotel in Arlington
This hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a meeting room, and concierge services are onsite.
Holiday Inn Express and Suites Jacksonville East by IHG offers 101 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express and Suites Jacksonville East by IHG features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary uncovered self parking is available on site.

Holiday Inn Express and Suites Jacksonville East by IHG has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Filipino, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from March to November
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Jacksonville East
Holiday Inn Express Jacksonville East
Holiday Inn Express Jacksonville East Hotel
Holiday Inn Express Suites Jacksonville East
Inn Express Jacksonville East

Holiday Inn Express and Suites Jacksonville East by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 488 out of 1002 reviews
Rating 8 - Good. 279 out of 1002 reviews
Rating 6 - Okay. 116 out of 1002 reviews
Rating 4 - Poor. 71 out of 1002 reviews
Rating 2 - Terrible. 48 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here during a visit to family who lived nearby. The hotel was clean, the room was fine, bathroom ok. Really a basic place but fine for the short stay. Breakfast was much better than we expected.
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The property was convient to our cruise ship
Stayed 1 night in Feb 2025

8/10 Good

ShaQuana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

It is with deep regret...

God's Gracious Morning. I am up at 5:39am writing this review. I want to start by saying that I've stayed at an IHzg hotel in Oneonta, NY which was amazing from top to bottom. So I was like great we'll stay at 1 the day b4 our cruise in FL. (We had 3 rooms-12ppl) Where do I start. We walked into a cold lobby to check in but that could've just been us coming from outside. Got there and rooms weren't ready no problem wait wasn't long. When we got to room we knew why. The rooms smelled like stale, dry, moldy, water and cigarettes - non smoking hotel btw. In my room the cushions on the couch were torn and the cotton was coming out. Those were the first 2 things I reported to front desk (the lady was great btw). Nothing they could do about smell but maintenance came and changed couch cushions only for him to say couch linens weren't changed - SMDH). We endured only staying for 1 night. Next Bathtub stopper wouldn't stay up so when you took shower the dirty water didn't drain from tub left soapy scum around tub. Went down to front desk she gave my a bottle of cleaner and rag for tub. Came up cleaned tub and was like only 1 night. We were on 2nd floor and it sounded like there were 100 kids just running back and forth until about 2am, needless to say we complained about 4 times to front desk I had to go down the 1st 2 times because phone didnt work. The tv also didn't work they came and fixed both they said kids play with phone and make prank calls and tv needs to be reset.
Stayed 1 night in Feb 2025

10/10 Excellent

Olivia

Stayed 1 night in Feb 2025

8/10 Good

Sherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

The front desk attendant Darren was extremely friendly and helpful. He set the tone for a great experience. The hotel was clean and inviting. The room was spacious and very clean. Amenities such as shampoo and conditioner were plentiful. We were allowed a late check out at no extra charge. I would definitely stay here again.
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Room comfort

Expected better but ok.

The amenities were quite sparse. No hairdryer in room and they seemed annoyed when I requested one. Sheets for fold-out bed were thrown loosely into bad that made them seem unwashed. Mattress cover was in vad shape, shredded in places.
Stayed 2 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls and doors in disrepair. In-room safe was floating on the closet floor, unsecured and w/o power. Informed the desk; no Maintenace dept on weekends.
Stayed 3 nights in Feb 2025

10/10 Excellent

Adriana

Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Amenities
Easy parking and clean lot
Stayed 1 night in Jan 2025

8/10 Good

Swetha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to highway, very good breakfast is served
Stayed 1 night in Dec 2024

10/10 Excellent

Brooke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jasmine

Stayed 1 night in Jan 2025

8/10 Good

Denise

Stayed 1 night in Jan 2025

10/10 Excellent

Jimell, Albany

Business traveler
Liked: Amenities, property conditions & facilities
All was well
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn Jacksonville

This Holiday inn was very clean! The front desk staff were so friendly and accommodating. The breakfast selection was awesome.
Stayed 2 nights in Jan 2025

8/10 Good

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Christine

Business traveler
Disliked: Room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Kathleen Julia

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The people working there were friendly and nice. Our room had stuff in it, left by previous occupants. We had a dead cockroach in our bathroom on 2 different days (at least they were dead). Some outlets didn't work. Pretty good breakfast. Convenient location.
Stayed 4 nights in Jan 2025

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Daritza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Brandi

Stayed 1 night in Jan 2025

8/10 Good

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Shera

Traveled with family and small children, Traveled with family
Liked: Cleanliness
I was disappointed that their pancake machine was not in service and they did not make fresh oatmeal.
Stayed 1 night in Jan 2025

8/10 Good

Barbara

Stayed 1 night in Jan 2025