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Holiday Inn Express Hotel & Suites Jacksonville - South by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Jacksonville - South by IHG

Outdoor pool
Exterior
Free buffet breakfast
Exterior
Suite, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
4675 Salisbury Rd, Jacksonville, FL, 32256
  • Saint Vincent's Medical Center Southside
    ‪15 min walk‬
  • St. Johns Town Center
    ‪6 min drive‬
  • University of North Florida
    ‪9 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Express Hotel & Suites Jacksonville - South by IHG

Hotel in Southside
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Jacksonville - South by IHG offers 88 air-conditioned accommodations with safes and complimentary newspapers. 49-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Holiday Inn Express Hotel & Suites Jacksonville - South by IHG features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast. Event facilities measuring 797 square feet (74 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites Jacksonville - South by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

Arabic, Bosnian, English, Estonian, Filipino, Finnish, French, Italian, Russian, Serbian, Slovenian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 797 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Jacksonville South
Holiday Inn Express Jacksonville South
Holiday Inn Express Hotel Suites Jacksonville South
Holiday Inn Express Hotel Suites Jacksonville South by IHG
Holiday Inn Express Hotel Suites Jacksonville South an IHG Hotel

Holiday Inn Express Hotel & Suites Jacksonville - South by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 452 out of 802 reviews
Rating 8 - Good. 215 out of 802 reviews
Rating 6 - Okay. 77 out of 802 reviews
Rating 4 - Poor. 32 out of 802 reviews
Rating 2 - Terrible. 26 out of 802 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Peter

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Luwanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our Hotel stay, the staff was wonderful. The serving of our was impeccable.
Stayed 5 nights in Dec 2024

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Latisha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Hookuokoa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and comfortable.
Stayed 1 night in Nov 2024

8/10 Good

Tania del

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay here at this property. I would’ve given 5 stars for my rating, but I took away a star due to the mattress was very firm. I couldn’t sleep, due to the mattress was so firm. Besides the mattress, it was a very nice hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Westley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Marta, Orlando

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel is good but the ac seems old and keeps humidity smell
Stayed 1 night in Nov 2024

8/10 Good

Amber

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Would stay again.
The service was great, the room needed some updating but it didn’t bother us. What drove me crazy was the sound of the air conditioner. It made the most awful sound the entire time. I didn’t want to complain, we were only there for two nights.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stevie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Lolita

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the property overall with exception of the smell. It had a stuffy old smell in the lobby and the room. Like it had been closed in and not aired out in a long time. The air disage a fresh scent nor a pleasant smell. Need to add air fresher and fresh air to get rid of that smell. Even thought the property looked clean the smell made it feel like it hadn’t been cleaned.
Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch hotel!
Friendly and helpful front desk staff. They accommodated us by providing a free upgrade to a suite just so that we could be in the room adjacent to our relatives. The rooms were exceptionally clean, and the food was excellent, with much variety. We've been to many hotels over the last 12 months, and found that this was the only one to offer a wide variety of breakfast options together such as scrambled eggs, omelets, bacon, pork sausage, turkey sausage, and more. We consider this top notch hotel for a very reasonable price!
Stayed 1 night in Oct 2024

2/10 Terrible

Kenneth

Stayed 1 night in Aug 2024

10/10 Excellent

Harper

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Had a great stay in the second floor, very quiet room. Right on the corner and near the stairs. Perfect great visit, will repeat.
Stayed 3 nights in Oct 2024

6/10 Okay

Anda

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Chambi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Cynthia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The satellite TV was bad.
Stayed 1 night in Sep 2024

8/10 Good

Garrett

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quick night stay. Hotel room was clean and great for a night.
Stayed 1 night in Sep 2024