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Holiday Inn Express Hotel & Suites Jacksonville - South by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Jacksonville - South by IHG

Relax by the pool with lounge chairs and umbrellas.
Enjoy a diverse spread at our buffet, featuring three distinct food stations with clearly labeled options.
Welcome to our lobby, featuring a digital display, comfortable seating area with sofa and table, and a unique ceiling design.
Guests can relax in a peaceful outdoor space surrounded by lush greenery and palm trees.
Two single beds with white linens and wooden panel headboards, a bedside table with a lamp, and a small table with a chair near the window.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
4675 Salisbury Rd, Jacksonville, FL, 32256
  • Saint Vincent's Medical Center Southside
    ‪8 min walk‬
  • St. Johns Town Center
    ‪6 min drive‬
  • University of North Florida
    ‪7 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(29 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(40 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Express Hotel & Suites Jacksonville - South by IHG

Hotel in Southside
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Jacksonville - South by IHG offers 88 air-conditioned accommodations with safes and complimentary newspapers. 49-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Holiday Inn Express Hotel & Suites Jacksonville - South by IHG features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites Jacksonville - South by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

Arabic, Bosnian, English, Estonian, Filipino, Finnish, French, Italian, Russian, Serbian, Slovenian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 797 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Jacksonville South
Holiday Inn Express Jacksonville South
Holiday Inn Express Hotel Suites Jacksonville South
Holiday Inn Express Hotel Suites Jacksonville South by IHG
Holiday Inn Express Hotel Suites Jacksonville South an IHG Hotel

Holiday Inn Express Hotel & Suites Jacksonville - South by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 480 out of 848 reviews
Rating 8 - Good. 225 out of 848 reviews
Rating 6 - Okay. 83 out of 848 reviews
Rating 4 - Poor. 34 out of 848 reviews
Rating 2 - Terrible. 26 out of 848 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kaden

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Angelica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place but rooms still have carpets
Stayed 1 night in Apr 2025

10/10 Excellent

Baileigh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip

Nice hotel and nice customer services.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathleen Ann, Auburn

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing customer service
Stayed 2 nights in Apr 2025

6/10 Okay

Nitra

Traveled with family
Disliked: Amenities
The stay wasn't the best. There were stains on the carpet and smelled like mold. Everything seem to be outdated.
Stayed 2 nights in Apr 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at a very good price per night !

This is probably my 3rd or 4th stay because I take my wife to Mayo Clinic for her appointments. It is a perfect place, great price and the hotel is clean, staff is very friendly and professional. Excellent complimentary breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frequent Travelers

Convenient. Quiet.
Stayed 1 night in Mar 2025

10/10 Excellent

Signa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very comfortable bed.
Stayed 1 night in Mar 2025

10/10 Excellent

Widny

Stayed 3 nights in Mar 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services and property. Staff was great, breakfast was great, and location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Aimee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here the night before going on a cruise - easy to find, very friendly staff, good breakfast
Stayed 1 night in Mar 2025

6/10 Okay

Lawrence

Stayed 1 night in Mar 2025

10/10 Excellent

ben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Mar 2025

8/10 Good

jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth, Nashville

Liked: Cleanliness, staff & service, property conditions & facilities
This location really needs a update or remodel.
Stayed 1 night in Jan 2025

10/10 Excellent

Steven, Birmingham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and property/room was very clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

james

Stayed 2 nights in Feb 2025

6/10 Okay

Colleen

Traveled with family
Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Brady

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

Jason, Turners Falls

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 2 nights in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe, breakfast was great, clean& comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfy!
Stayed 3 nights in Feb 2025