Holiday Inn Express & Suites Jacksonville-Mayport/Beach, an IHG Hotel

2.5 star property

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December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Jacksonville-Mayport/Beach, an IHG Hotel

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Exterior
Exterior
Property amenity
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Parking included
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
2040 Mayport Road, Atlantic Beach, FL, 32233
  • Kathryn Abbey Hanna Park
    2 min drive
  • Pie Heaven Bakery Cafe
    4 min walk
  • Kings Avenue Station
    26 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig)
    14 min drive

Room options

Standard Room, 2 Queen Beds, Accessible (Comm & Mobil, Roll-In Shower)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Jetted Tub

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 250 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Access Tub)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

  • 344 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, Multiple Beds

  • 250 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites Jacksonville-Mayport/Beach, an IHG Hotel

Hotel in Arlington
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area. Change of towels is available on request.
Holiday Inn Express & Suites Jacksonville-Mayport/Beach, an IHG Hotel offers 70 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

This Atlantic Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Holiday Inn Express & Suites Jacksonville-Mayport/Beach, an IHG Hotel features an outdoor pool and a 24-hour fitness center. The hotel offers a coffee shop/cafe. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 355 square feet (33 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Guests can use the indoor pool at a partner property. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Express & Suites Jacksonville-Mayport/Beach, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 5:30 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English, Farsi, Filipino, Hindi, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 5:30 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool (guest access)
  • Outdoor pool
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (355 square feet of space)
  • Meeting room

Outdoors

  • In a nature reserve
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (36 inches high)
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet (varies based on length of stay), plus a deposit of USD 30 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 30 per night
  • Pet fee: USD 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Jacksonville-Mayport/Beach
Holiday Inn Express Jacksonville-Mayport/Beach Atlantic Beach
Holiday Inn Express Jacksonville-Mayport/Beach Hotel
Holiday Inn Express Jacksonville-Mayport/Beach Hotel
Holiday Inn Express Jacksonville-Mayport/Beach Atlantic Beach
Holiday Inn Express Jacksonville-Mayport/Beach
Hotel Holiday Inn Express & Suites Jacksonville-Mayport/Beach
Holiday Inn Express Suites Jacksonville Mayport/Beach
Express Jacksonville Mayport
Holiday Inn Express Suites Jacksonville Mayport/Beach

Holiday Inn Express & Suites Jacksonville-Mayport/Beach, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 526 out of 1000 reviews" "
Rating 8 - Good. 311 out of 1000 reviews" "
Rating 6 - Okay. 96 out of 1000 reviews" "
Rating 4 - Poor. 41 out of 1000 reviews" "
Rating 2 - Terrible. 26 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Travis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good way to save some money for vacation funds
Economy friendly. Good for a family with the pull out couch and 2 queen beds. Standard hotel, clean and good ac every time we stay. Close to everything without the headache of parking and traffic for Jacksonville Beach.
Stayed 1 night in Aug 2024

10/10 Excellent

Tonya

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Karol

Stayed 1 night in Aug 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was not far from my son’s house, which was very nice. It was not as nice as the one in Williamsburg, Virginia, where I stayed a few times. But still nice. My biggest complaint with Holiday Inn express is it should not take two weeks… Almost 11 to 12 days before I get my deposit back, that is unacceptable. Other than that, no complaints.
Stayed 1 night in Sep 2024

8/10 Good

Luz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place for sleep, the breakfast has the necessary. The pool area needs to be cleaned. The staff is amazing. And the cleaning staff are great. Overall great experience.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jesus

Stayed 2 nights in Aug 2024

10/10 Excellent

Abebe

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place it's quite and very clean.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Liked: Room comfort
Didn’t meet expectations
Room was comfortable but you had to beg the maids for service. No towels or cleaning or TP unless you drag it out of them. No exhaust fan in the bathroom. Huge language barrier but still mostly rude. Front desk people could care less, just answer your questions or do what you ask, no please or thank you. The lady cooking the breakfast was very sweet but food was sub-par at best, even if it was free. Great location but will not recommend.
Stayed 5 nights in Aug 2024

2/10 Terrible

Angelita

Disliked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was quite friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thin walls
Everything was excellent with the hotel. King bed was extremely comfortable and the room and bathroom were exceptionally clean. Except for the fact that the walls did not block the sound of the TV in the room next to us and the guest has the TV on loud until we finally called the front desk at 3a to ask them to turn it down, which they did. Only it was back on again at 8a the very next morning.
Stayed 1 night in Jul 2024

8/10 Good

Mitch

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous personnel at the front desk and the breakfast area. The rooms were clean, though the bathroom had mold growing in areas which are not often seen, such as under the shower’s grab bars.
Stayed 2 nights in Jul 2024

10/10 Excellent

derek

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the proximity to Naval Station Mayport.
Stayed 1 night in Jul 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good mattress
Stayed 2 nights in Jul 2024

10/10 Excellent

Gary

Business traveler, Traveled with family
Liked: Property conditions & facilities
Awsome experience… Staff was well versed on dining and other activities!
Stayed 7 nights in Jul 2024

4/10 Poor

Laura

Liked: Room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean, safe area
Stayed 3 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good place but needs to clean the pool
Stayed 1 night in Jun 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Raven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, well maintained and clean
Stayed 1 night in May 2024

8/10 Good

Bethany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing was our neighbors were so loud all night that my family didn't sleep. Tried to call desk but nothing helped. Otherwise clean and good breakfast
Stayed 1 night in Jun 2024

8/10 Good

Guelly

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in May 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The continental breakfast was so good
Stayed 1 night in May 2024

10/10 Excellent

Yanet

Stayed 1 night in May 2024

10/10 Excellent

Tatsiana

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay, good price
Stayed 1 night in May 2024