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Holiday Inn Express & Suites Jacksonville - Town Center by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Exterior
Property amenity
In-room safe, desk, blackout drapes, soundproofing
Point of interest
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
10573 BRIGHTMAN BOULEVARD, Jacksonville, FL, 32246
  • St. Johns Town Center
    ‪14 min walk‬
  • University of North Florida
    ‪1 min drive‬
  • Mayo Clinic Florida
    ‪11 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 425.00 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • 325.00 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

  • 425.00 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, blackout drapes, soundproofing

Suite, 2 Queen Beds

  • 425.00 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed

  • 425.00 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, soundproofing

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • 325.00 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 425.00 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible (Communications)

  • 325.00 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

  • 425.00 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

  • 325.00 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Hotel in Southside
This smoke-free hotel features an outdoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities. Housekeeping is available on request.
Holiday Inn Express & Suites Jacksonville - Town Center by IHG offers 99 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express & Suites Jacksonville - Town Center by IHG features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and 3 meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 1200 square feet (111 square meters) include conference space. This business-friendly hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Holiday Inn Express & Suites Jacksonville - Town Center by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Jacksonville Town Center
Holiday Inn Express
Holiday Express Jacksonville Town Center
Holiday Express
Holiday Inn Express Jacksonville Town Center Hotel
Holiday Inn Express Jacksonville Town Center
Hotel Holiday Inn Express & Suites Jacksonville - Town Center
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Inn Express Suites Jacksonville Town Center an IHG Hotel

Holiday Inn Express & Suites Jacksonville - Town Center by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 819 out of 1014 reviews
Rating 8 - Good. 138 out of 1014 reviews
Rating 6 - Okay. 29 out of 1014 reviews
Rating 4 - Poor. 11 out of 1014 reviews
Rating 2 - Terrible. 17 out of 1014 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jean Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Dawn, Brooklyn

Liked: Cleanliness, property conditions & facilities
I did not like the night manager informing me that because I did not pay for my room in advance and that my card on file(which was closed bc of fraud two days prior) was declined when they tried to charge the rooms bc of my late arrival decided to scold me on they have the right to give my reservation (rooms) to someone else. Which is absolutely understandable, however that was not the case bc there was availability but it was no need to keep reiterating my declined card in the presence of my friends and family that we’re also staying at the hotel. The hotel was clean and everyone else was very nice, but I would not stay there again or recommend this hotel to anyone
Stayed 4 nights in Nov 2024

10/10 Excellent

Mohamad

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Anna, Port Wentworth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved
Stayed 1 night in Dec 2024

10/10 Excellent

HAMELMAL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect 👌
Stayed 5 nights in Nov 2024

10/10 Excellent

Ranjana, Forrest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Motel, good room, Hot, sumptuous breakfast, good amenities, free onsite parking, fast internet, helpful, lovely reception staff, heater and A/C quiet and good, but a little bit of traffic noise, as windows are single pane, but we slept well because of, after a long drive.
Stayed 1 night in Nov 2024

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities
All clean and excelent!
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was a breeze. Lydia was outstanding!! Clean comfortable beds. Breakfast was included in price. Healthy options are greatly appreciated. Will be staying here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Yvette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The saff was amazing...Lidia who check me in was sooooooooo amazing, personable, relatable, just over all beautiful person. She made my stay beautiful!!! I will stay here again and again!!!! Never change the service, room was very clean and comfortable. Me and my daughter will be back.
Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Stayed 1 night in Nov 2024

10/10 Excellent

Maleeka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place/value
We lucked out with this gem of a find! Area was terrific with many dining/shopping options and close to major highways. Staff was wonderful and friendly. They accommodated anyway they could.
Stayed 1 night in Nov 2024

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence
Stayed 3 nights in Nov 2024

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean-front desk was very friendly
Stayed 1 night in Nov 2024

8/10 Good

Brittney

Stayed 2 nights in Nov 2024

10/10 Excellent

April

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Domonique, Aldie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is great if you are looking for something close to Town Center without the noise or crowds. Shopping is right around the corner and parking is free an a breeze! Also, the 24/7 coffee is great as well as the free breakfast (limited options, but still great when you are heading out in the morning and want something light and quick.) Front desk staff is friendly and always helpful. The only thing I would suggest is that when bathrooms get cleaned and fresh towels are put out, that the beds get a refresh too. Not a big deal, but would be nice.
Stayed 5 nights in Nov 2024

2/10 Terrible

Yamileth

Stayed 1 night in Oct 2024

8/10 Good

David, Tallahassee

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Meredith

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

aaron

Stayed 1 night in Oct 2024

10/10 Excellent

Joshau

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception was kind and friendly room clean beds comfortable. This was the first time to this location and will be returning in the future.
Stayed 1 night in Nov 2024

10/10 Excellent

Rodaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Cody

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in town for a baseball tournament during FL/GA weekend. And it was still a great stay.
Stayed 2 nights in Nov 2024