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Holiday Inn Express & Suites Jacksonville - Town Center by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Exterior
Exterior
Point of interest
In-room safe, desk, blackout drapes, soundproofing
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
10573 BRIGHTMAN BOULEVARD, Jacksonville, FL, 32246
  • St. Johns Town Center
    ‪14 min walk‬
  • University of North Florida
    ‪1 min drive‬
  • Mayo Clinic Florida
    ‪11 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 425.00 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • 325.00 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

  • 425.00 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, blackout drapes, soundproofing

Suite, 2 Queen Beds

  • 425.00 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed

  • 425.00 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, soundproofing

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • 325.00 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 425.00 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible (Communications)

  • 325.00 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

  • 425.00 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

  • 325.00 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Hotel in Southside
This smoke-free hotel features an outdoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities. Housekeeping is available on request.
Holiday Inn Express & Suites Jacksonville - Town Center by IHG offers 99 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express & Suites Jacksonville - Town Center by IHG features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and 3 meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 1200 square feet (111 square meters) include conference space. This business-friendly hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Holiday Inn Express & Suites Jacksonville - Town Center by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Jacksonville Town Center
Holiday Inn Express
Holiday Express Jacksonville Town Center
Holiday Express
Holiday Inn Express Jacksonville Town Center Hotel
Holiday Inn Express Jacksonville Town Center
Hotel Holiday Inn Express & Suites Jacksonville - Town Center
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Suites Jacksonville Town Center by IHG
Holiday Inn Express Suites Jacksonville Town Center an IHG Hotel

Holiday Inn Express & Suites Jacksonville - Town Center by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 819 out of 1013 reviews
Rating 8 - Good. 131 out of 1013 reviews
Rating 6 - Okay. 33 out of 1013 reviews
Rating 4 - Poor. 12 out of 1013 reviews
Rating 2 - Terrible. 18 out of 1013 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lola

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so friendly and helpful. Breakfast buffet was very good. Location was so convenient to shopping and Mayo Clinic. We were very fortunate to find such a nice hotel that does not permit pets since I have severe allergic reactions to dander.
Stayed 3 nights in Feb 2025

10/10 Excellent

ROB

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. I really enjoyed my stay. The staff was great and so was the service.
Stayed 2 nights in Feb 2025

8/10 Good

Ariel, Miami

Traveled with family
Everything clean and average. Matress and pillow not good.
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at this property. Very well kept and extremely courteous staff. Thank you!!
Stayed 1 night in Feb 2025

10/10 Excellent

Ilianecxy, Woodbridge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and not pets allowed.
Stayed 1 night in Feb 2025

10/10 Excellent

shatavia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very comfortable and convenient to get to the cruise port and other stores close by
Stayed 1 night in Feb 2025

10/10 Excellent

NAOMI

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful ! Allowed me to check in a little early because I was “road weary” from a long drive. The breakfast was a little bit, disappointing only because for example there was no butter or cream cheese for bagels or toast, and the juice was a little bit watered down outside that the coffee was great. The eggs were great.
Stayed 1 night in Feb 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet , comfortable
Stayed 2 nights in Jan 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet , comfortable . Will be back
Stayed 2 nights in Feb 2025

6/10 Okay

Julian

Stayed 1 night in Feb 2025

2/10 Terrible

Jon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Minette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay. Comfortable beds, clean rooms and common areas. Great location, close to everything but in a quiet area. The staff was helpful and friendly. Highly recommended.
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

Wanda

Liked: Cleanliness, property conditions & facilities
Conveniently located to all the shopping areas and eating areas
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel ever!

This hotel looks like it just went through a complete renovation! It is immaculate and our room looked brand new everything! The staff was so friendly! Breakfast was great! No coffee maker in the room, but 24hr free coffee, brewed fresh for each cup, in the lobby area. It is perfectly located down the street from UNF and every restaurant you can think of!
Stayed 1 night in Jan 2025

10/10 Excellent

Cole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wish It Could Have Lasted Longer

The employees of the hotel were friendly and helpful. The room was high quality and the bed was comfortable to sleep in.
Stayed 1 night in Jan 2025

10/10 Excellent

Miguel

Stayed 1 night in Dec 2024

2/10 Terrible

Courtney

Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Haydee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

James

Stayed 1 night in Jan 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025