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Holiday Inn Express & Suites Jacksonville - Town Center by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Exterior
Property amenity
Free daily buffet breakfast
Exterior
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
10573 BRIGHTMAN BOULEVARD, Jacksonville, FL, 32246
  • St. Johns Town Center
    ‪10 min walk‬
  • University of North Florida
    ‪1 min drive‬
  • Mayo Clinic Florida
    ‪8 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 425.00 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Communications, Walk In Shower)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds (Communications, Walk In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 325.00 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

8.0 out of 10
Very good
(1 review)
  • 425.00 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 425.00 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 425.00 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(69 reviews)
  • 325.00 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 425.00 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 325.00 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 425.00 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(65 reviews)
  • 325.00 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Hotel in Southside
This smoke-free hotel features an outdoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities. Housekeeping is available on request.
Holiday Inn Express & Suites Jacksonville - Town Center by IHG offers 99 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express & Suites Jacksonville - Town Center by IHG features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and 3 meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 1200 square feet (111 square meters) include conference space. This business-friendly hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Holiday Inn Express & Suites Jacksonville - Town Center by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Jacksonville Town Center
Holiday Inn Express
Holiday Express Jacksonville Town Center
Holiday Express
Holiday Inn Express Jacksonville Town Center Hotel
Holiday Inn Express Jacksonville Town Center
Hotel Holiday Inn Express & Suites Jacksonville - Town Center
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Suites Jacksonville Town Center by IHG
Holiday Inn Express Suites Jacksonville Town Center an IHG Hotel

Holiday Inn Express & Suites Jacksonville - Town Center by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 808 out of 1000 reviews
Rating 8 - Good. 128 out of 1000 reviews
Rating 6 - Okay. 33 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again!

The hotel was very clean and the beds were very comfortable! The staff gave great service and the breakfast was great!! Very good coffee!!!
Stayed 1 night in Mar 2025

8/10 Good

Samantha

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean and updated property! Staff were very friendly and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Cyndi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay, great location

Stayed 1 night in Mar 2025

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Megan

Stayed 1 night in Mar 2025

10/10 Excellent

Tamilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Shawna

Business traveler
Disliked: Staff & service
Terrible check in experience, keys to room didn’t work after staying a few days, didn’t clean room during stay, breakfast was subpar.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tawana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxed

We came for our anniversary and just wanted to be able to relax and spend time together because of our work schedule. The place was clean and inviting from the moment we walked through the doors. If we didn’t have to work the next day we would have extended our stay
Stayed 1 night in Mar 2025

10/10 Excellent

JOSEPH

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great service great breakfast topgolf next door
Stayed 3 nights in Mar 2025

8/10 Good

Marcial

Stayed 1 night in Mar 2025

6/10 Okay

Aleksandr

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
the hotel breakfast option was not the best, below the average. Liked that hot tea and coffee are available 24/7
Stayed 1 night in Mar 2025

10/10 Excellent

Avaris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Casandra, Moultrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and close to plenty of dining options.
Stayed 1 night in Mar 2025

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast as well, safe and clean property.
Stayed 3 nights in Feb 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the fresh brewed 24 hour coffee in the lobby. Close to everywhere I needed to be! Super clean and quiet rooms!
Stayed 1 night in Mar 2025

10/10 Excellent

Pete

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property.
Stayed 1 night in Feb 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved this hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Janet

Stayed 1 night in Feb 2025

10/10 Excellent

Richard, Baie dUrfe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wry nice new property and comfortable bed
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Near plenty of stores and restaurants. Right next to the property is Topgolf and IFly. Everything was spotless and the staff very helpful. Great breakfast. The freshly made pancakes which were made from a machine were delicious and the fresh cinnamon danish was fantastic. Would definitely stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqulyne

Stayed 1 night in Feb 2025

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel! Kind and friendly staff clean beautiful rooms. I will definitely be back
Stayed 1 night in Mar 2025