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Home2 Suites by Hilton Jacksonville Airport

3.0 star property

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Photo gallery for Home2 Suites by Hilton Jacksonville Airport

Exterior
Fridge, microwave, dishwasher, coffee/tea maker
Suite, 1 Bedroom, Non Smoking | Private kitchen | Fridge, microwave, dishwasher, coffee/tea maker
Outdoor pool
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Kitchen
  • Pool
  • Breakfast included
  • Pet friendly
$116
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
13475 Ranch Road, Jacksonville, FL, 32218
  • River City Market Place
    ‪1 min drive‬
  • Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Jacksonville Cruise Terminal
    ‪14 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(60 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Suite, 1 King Bed, Accessible (Roll-In Shower) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

Studio, 2 Queen Beds, Accessible (Hearing) | 1 bedroom, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Studio, 2 Queen Beds, Accessible, Bathtub | 1 bedroom, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(68 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

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Lobby

Hyatt Place Jacksonville Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.5 out of 5, Wonderful, 2,063 reviews
Hyatt Place Jacksonville Airport

About this property

Home2 Suites by Hilton Jacksonville Airport

3-star hotel in Northside
An outdoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include self parking, a business center, and laundry facilities.
Home2 Suites by Hilton Jacksonville Airport offers 106 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Home2 Suites by Hilton Jacksonville Airport features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers laundry facilities and an elevator. Parking is available onsite for a surcharge.

Home2 Suites by Hilton Jacksonville Airport is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:00 PM at scheduled times and on request
  • Self parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Home2 Stes JAX Airport
Home2 Suites BY Hilton Jackson

Home2 Suites by Hilton Jacksonville Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 634 out of 1012 reviews
Rating 8 - Good. 192 out of 1012 reviews
Rating 6 - Okay. 87 out of 1012 reviews
Rating 4 - Poor. 49 out of 1012 reviews
Rating 2 - Terrible. 50 out of 1012 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joyce V

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Peaceful and relaxing
Stayed 6 nights in Apr 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing , already booking another at the same hotel
Stayed 1 night in Mar 2025

2/10 Terrible

Letha

Traveled with family
My experience was Horrible!! “Hotels.com” cancelled my PAID reservation, for a reason, I do not know. Didn’t find out, until at check-in desk. You all took my money. I couldn’t get anyone on this app, to help, with the situation. I had to re-book another hotel/reservation. I’ve been trying numerous times, unsuccessfully, to get help. The lady whom was working Guest services stated, they’ve been having a lot of issues with this company. You guys are a FRAUD. Refund my money, please.
Stayed 2 nights in May 2025

6/10 Okay

Betty, Cedar Falls

Traveled with family
Disliked: Amenities
Yes.
Stayed 2 nights in May 2025

6/10 Okay

Jenae

Liked: Staff & service, property conditions & facilities
Staff is very nice However The TV’s in the rooms are not properly working. Alerted the service team but no help with fixing the problem.
Stayed 3 nights in May 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
NA
Stayed 2 nights in May 2025

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like that we had to pay for parking, only $10 but still unnessary. Walls and ceiling were not insulated well. Could hear walking/running upstairs and next door, couldn't hear talking though. With that said, the noise stopped at bed time which was great. Loved that I could go walking near the property with little traffic, industrial park near by, no workers on the weekend. Overall great place, we will for sure stay here again, loved the room size and kitchenette.
Stayed 1 night in May 2025

10/10 Excellent

Latisha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My daughter and I were here for 4 days and 3 nights and experienced a problem-free stay. The suite was spacious and clean, the grounds were quiet, the staff was pleasant, and breakfast was tasty. There are tons of restaurants and stores nearby and just a hop and skip to the airport.
Stayed 4 nights in May 2025

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Kelly

Traveled with family
Disliked: Amenities
Pool closed No shuttle to the airport as stated on the website
Stayed 2 nights in May 2025

10/10 Excellent

Amanda Noelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sure! Here's a polished and engaging review you can use for your amazing stay at a Home 2 Home hotel: --- **⭐️⭐️⭐️⭐️⭐️ 5/5 - An Unforgettable Stay at Home 2 Home Hotel** I recently had the pleasure of staying at Home 2 Home Hotel, and I can confidently say it was one of the best hospitality experiences I’ve ever had. From the moment I arrived, I was welcomed with genuine warmth and professionalism. The check-in process was smooth and efficient, and the staff made me feel right at home. The room was absolutely spotless, spacious, and thoughtfully designed with modern decor and all the amenities one could need — a fully equipped kitchenette, a comfortable bed, and a work-friendly space that made balancing relaxation and productivity a breeze. I especially loved the little touches, such as the eco-friendly toiletries and complimentary snacks. One of the highlights was the incredible customer service. Every team member I interacted with was courteous, attentive, and genuinely interested in making my stay as enjoyable as possible. Whether it was helping with directions, offering local dining recommendations, or just greeting me with a smile each morning, the hospitality was top-tier. The location was another huge plus — conveniently situated near shops, restaurants, and transport options, yet peaceful and quiet enough for a great night’s sleep. Home 2 Suit truly lives up to its name — it felt like a home away from home.
Stayed 2 nights in May 2025

10/10 Excellent

gwen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was absolutely awesome the hotel was great the staff was nice very friendly and professional the rooms where beautiful i give the hotel 10 🌟 stars
Stayed 1 night in May 2025

10/10 Excellent

CHARLOTTE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Denieze

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly. Breakfast was good. Staff was very friendly and helpful.
Stayed 4 nights in May 2025

10/10 Excellent

Bernadette

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel front desk clerk great customer service very friendly rooms very clean good breakfast and great location not far from cruise port will stay again and again and again
Stayed 1 night in May 2025

6/10 Okay

Chantel

Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

8/10 Good

Barbara

Liked: Staff & service
Lots of stains on carpet. Check in person very pleasant
Stayed 1 night in May 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and spacious, well organized and clean. The different areas; kitchen, office, couch cabinets were all functional and well thought out. Overall I would recommend this hotel for a family, business traveler or anyone needing a little more space.
Stayed 1 night in May 2025

10/10 Excellent

Markia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Christi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was super friendly. We loved to pool and the breakfast was great. A good selection.
Stayed 3 nights in May 2025

8/10 Good

Bryan Diaz

Stayed 2 nights in May 2025

8/10 Good

Kelvin

Stayed 4 nights in May 2025

8/10 Good

Duane

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Craig, FRENCHTOWN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025