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Home2 Suites by Hilton Jacksonville Airport

3.0 star property

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Photo gallery for Home2 Suites by Hilton Jacksonville Airport

Exterior
Outdoor pool
Suite, 1 Bedroom, Non Smoking | Private kitchen | Fridge, microwave, dishwasher, coffee/tea maker
Terrace/patio
Fridge, microwave, dishwasher, coffee/tea maker

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Kitchen

Explore the area

Map
13475 Ranch Road, Jacksonville, FL, 32218
  • River City Market Place
    ‪1 min drive‬
  • Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Jacksonville Cruise Terminal
    ‪14 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(58 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Suite, 1 King Bed, Accessible (Roll-In Shower) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

Studio, 2 Queen Beds, Accessible (Hearing) | 1 bedroom, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Studio, 2 Queen Beds, Accessible, Bathtub | 1 bedroom, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(63 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Hyatt Place Jacksonville Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.5 out of 5, Wonderful, (1991)
$120 nightly
The price was $141
The price is $120 total
includes taxes & fees
Hyatt Place Jacksonville Airport

About this property

Home2 Suites by Hilton Jacksonville Airport

3-star hotel in Northside
An outdoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include self parking, a business center, and laundry facilities.
Home2 Suites by Hilton Jacksonville Airport offers 106 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Home2 Suites by Hilton Jacksonville Airport features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers laundry facilities and an elevator. Parking is available onsite for a surcharge.

Home2 Suites by Hilton Jacksonville Airport is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:00 PM at scheduled times and on request
  • Self parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Home2 Stes JAX Airport
Home2 Suites BY Hilton Jackson

Home2 Suites by Hilton Jacksonville Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 640 out of 1026 reviews
Rating 8 - Good. 194 out of 1026 reviews
Rating 6 - Okay. 91 out of 1026 reviews
Rating 4 - Poor. 50 out of 1026 reviews
Rating 2 - Terrible. 51 out of 1026 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Harish

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Nilsa I

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was Very Pleased With The Location room was very spacious and clean Everyone Was Friendly Staff Was Very Helpful And The Free Breakfast Was Good…
Stayed 3 nights in Apr 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and the building was neat and clean
Stayed 1 night in Apr 2025

10/10 Excellent

David

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing
Stayed 3 nights in Apr 2025

6/10 Okay

Aaron

Liked: Cleanliness, property conditions & facilities
Breakfast was lacking. No food, no plates.
Stayed 2 nights in Apr 2025

10/10 Excellent

Aliza, Jacksonville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Feb 2025

10/10 Excellent

jarriet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Apr 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for pre-flight stay. Shuttle takes you to area restaurants as nothing is within short walking distance, especially in the rain.

10/10 Excellent

adonis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

'Fit the Bill'

Professional, Courteous Staffers; Nice size room; Amenities; Nice breakfast; Good location
Stayed 2 nights in Apr 2025

10/10 Excellent

Mylasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Summer

Stayed 1 night in Apr 2025

10/10 Excellent

Katelyn

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Chauncey

Stayed 2 nights in Apr 2025

6/10 Okay

Glen

Traveled with family
Liked: Property conditions & facilities
Booked this hotel since it had a hotel shuttle. Shuttle service does not start until 7am so that will not work for a 7:30 flight. Shower handle was broken and office chair was badly stained.
Stayed 1 night in Apr 2025

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Charles

Stayed 1 night in Apr 2025

4/10 Poor

Marc

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very dirty and worn out. Carpets were discussing.
Stayed 1 night in Apr 2025

8/10 Good

DAVID

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Mar 2025

10/10 Excellent

Huan

Stayed 1 night in Apr 2025

6/10 Okay

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I would have loved to give an excellent rating however my biggest complaint is the water pressure in the rooms especially in the shower. Literally water would just drip out of the shower head. I went to front desk to complain 2 different days yet nothing was done about it. We stayed as a team with several rooms and all the rooms in our group had the same issue. Luckily we were mostly men as I really don’t know how a woman would be able to get shampoo out of her hair with the pressure of the shower.
Stayed 2 nights in Apr 2025

10/10 Excellent

yarisleidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Harsh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Evelyn

Traveled with partner
Disliked: Staff & service
Front desk female attendant is rude and over talks you. They charge extra fees to your card with no proof of anything. Very unprofessional! I wouldn't recommend to anyone.
Stayed 1 night in Mar 2025

10/10 Excellent

Lukasz

Stayed 1 night in Mar 2025

8/10 Good

Ariel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Family traveling one night stop

Rooms are good for family traveling lots of space. Breakfast was meh not to many options like others home 2 suits and front desk employees night time are rude day time were nicer
Stayed 1 night in Apr 2025