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Home2 Suites By Hilton Jacksonville Downtown

3.0 star property

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Photo gallery for Home2 Suites By Hilton Jacksonville Downtown

Enjoy a casual dining experience at our central bar, featuring a stylish counter and comfortable seating.
Relax in a spacious room with a comfortable seating area, desk, and flat-screen TV, offering a city view.
Enjoy a fully equipped kitchen with a dishwasher, microwave, refrigerator, and coffee maker.
Relax in a spacious room with a large bed, two bedside tables, and a bench with storage.
Enjoy outdoor dining or relaxation in this inviting space with comfortable seating and large windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Gym
  • Parking included

Explore the area

Map
600 Park Street, Jacksonville, FL, 32204
  • Prime F. Osborn III Convention Center
    ‪15 min walk‬
  • Florida Theatre
    ‪3 min drive‬
  • EverBank Stadium
    ‪5 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

55-inch Smart TV with cable channels, Netflix, Hulu

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible, Bathtub

55-inch Smart TV with cable channels, Netflix, Hulu

Studio Suite, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

55-inch Smart TV with cable channels, Netflix, Hulu

Studio Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

55-inch Smart TV with cable channels, Netflix, Hulu

Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, soundproofing, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, soundproofing, free WiFi, bed sheets

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, soundproofing, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

55-inch Smart TV with cable channels, Netflix, Hulu

Studio Suite, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

55-inch Smart TV with cable channels, Netflix, Hulu

Studio Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

55-inch Smart TV with cable channels, Netflix, Hulu

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

55-inch Smart TV with cable channels, Netflix, Hulu

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

55-inch Smart TV with cable channels, Netflix, Hulu

Studio, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds

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About this property

Home2 Suites By Hilton Jacksonville Downtown

3-star hotel in Downtown Jacksonville
A 24-hour fitness center, coffee/tea in a common area, and a meeting room are available at this smoke-free hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk.
Home2 Suites By Hilton Jacksonville Downtown offers 100 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. 55-inch Smart televisions come with cable channels and Netflix. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This Jacksonville hotel also offers a 24-hour fitness center, coffee/tea in a common area, and an elevator. Complimentary self parking is available on site, along with a car charging station.

Home2 Suites By Hilton Jacksonville Downtown is a smoke-free property.

A complimentary local cuisine breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free local cuisine breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room sofa bed
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (33 inches high)
  • Handrails in stairways (33 inches high)
  • Lever door handles
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Built in 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Queen sofa bed

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per night, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 125.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Home2 Suites By Hilton Jacksonville Downtown Hotel
Home2 Suites By Hilton Jacksonville Downtown Jacksonville
Home2 Suites By Hilton Jacksonville Downtown Hotel Jacksonville

Home2 Suites By Hilton Jacksonville Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 143 out of 210 reviews
Rating 8 - Good. 42 out of 210 reviews
Rating 6 - Okay. 16 out of 210 reviews
Rating 4 - Poor. 3 out of 210 reviews
Rating 2 - Terrible. 6 out of 210 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

SHABBIR M

Disliked: Cleanliness, staff & service, property conditions & facilities
Very Very Bad
Stayed 5 nights in Apr 2025

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!0

We had a wonderful stay at Home2Suites in Jacksonville, and we will definitely stay again when we are back in town.
Stayed 2 nights in Mar 2025

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel, great service staff. Only complaint was finding a sucker stick on the floor in our room... but i mean, whatever lol it was an amazing stay.
Stayed 1 night in Apr 2025

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent

The staff was very friendly and the hotel was clean. The breakfast was terrible.
Stayed 2 nights in Apr 2025

6/10 Okay

Meg

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
When we checked in the front desk staff was very friendly and quick. Upon visiting our room we immediately noticed that the floor was extremely dirty, lots of food crumbs and hair. The counters in the kitchenette were dirty and there was dried food spills in the sheets - yuck! When we returned to the front desk the staff was immediately understanding and apologetic. They switched us to a new and clean room on a different floor with no hesitation and asked that we submit the photos of our room to them in order to address the issue with the cleaning staff. This is clearly an ongoing issue with the cleaning crew and not lack of hospitality from the front desk staff. When we arrived to the new room we were pleased with the room, view, location, and most importantly the hospitality of the front desk lady.
Stayed 1 night in Apr 2025

10/10 Excellent

LaQueisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Audra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I booked a room with two queen beds. When we arrived and went to the front desk, I was told there weren’t any rooms with two beds available. I booked this room almost a month prior. They said one king bed was the best they could do. So we took that room and I had to share a bed with my aunt. They didn’t offer to compensate any part of the booking. I didn’t ask them to but if you didn’t have what I booked, normally businesses want to make it right in some way. If I was there with my uncle, one king bed room wouldn’t have worked and they would’ve had to provide two rooms to make it right. Just disappointed in how it was handled. Hotel itself was clean and had complimentary breakfast and free parking.
Stayed 1 night in Apr 2025

10/10 Excellent

Kendall

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Stay!

Wonderful stay! We got there two hours early and they were able to go ahead and get us in a room. We had food delivered to us from the restaurant downstairs. It was delicious! The hotel was quiet and the beds were so comfy! Definitely staying here again!
Stayed 1 night in Apr 2025

6/10 Okay

Cynthia

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, very clean rooms
Stayed 1 night in Apr 2025

10/10 Excellent

subin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Patricia

Disliked: Cleanliness, property conditions & facilities

Not worth the price

Bathroom not very clean especially the shower was covered with hair on the floor. Ick! The newly opened restaurant was a disappointment. The restaurant was not busy but our food arrived cold and way too salty. I expected more for the price that we paid for the room.
Stayed 1 night in Apr 2025

10/10 Excellent

Juliette

Stayed 2 nights in Feb 2025

10/10 Excellent

Jeon

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

cali

Stayed 1 night in Mar 2025

10/10 Excellent

Brad

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant onsite was great!
Stayed 3 nights in Mar 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Cali

Stayed 1 night in Mar 2025

10/10 Excellent

pete

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Double charged

We were charged double. We paid thru hotel .com app and then the hotel charged us on arrival said it was not paid.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

10/10 Excellent

David, Rincon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were extremely friendly and accommodating. Hotel location is convenient for numerous attractions in Jacksonville. The area was also quiet and safe. Plenty of parking and an on-site restaurant was also nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Colton

Stayed 2 nights in Mar 2025

8/10 Good

Kelly

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and friendly staff! Great breakfast options. My only complaint is that there is a sensor light near the front door that kept coming on when you got close to that area- kind of annoying when you have to go to the bathroom and you have a toddler sleeping nearby.
Stayed 1 night in Mar 2025